What users are saying about

Confluence vs Socialtext (discontinued)

Confluence
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Top Rated
1574 Ratings
Socialtext (discontinued)
4 Ratings

Confluence

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Top Rated
1574 Ratings
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Score 8.2 out of 100

Based on 1574 reviews and ratings

Socialtext (discontinued)

4 Ratings
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Score 10 out of 100

Based on 4 reviews and ratings

Feature Set Ratings

  • Atlassian Confluence ranks higher in 1 feature set: Communication
  • Socialtext (discontinued) ranks higher in 1 feature set: Project Management

Project Management

7.5

Confluence

75%
7.6

Socialtext (discontinued)

76%
Socialtext (discontinued) ranks higher in 5/7 features
Socialtext (discontinued) ranks higher in 5/7 features

Task Management

7.6
76%
82 Ratings
8.0
80%
1 Rating

Gantt Charts

7.9
79%
12 Ratings
7.0
70%
1 Rating

Scheduling

7.2
72%
21 Ratings
9.0
90%
1 Rating

Workflow Automation

8.0
80%
54 Ratings
8.0
80%
1 Rating

Mobile Access

6.9
69%
80 Ratings
4.0
40%
1 Rating

Search

7.8
78%
102 Ratings
9.0
90%
1 Rating

Visual planning tools

7.5
75%
81 Ratings
8.0
80%
1 Rating

Communication

8.0

Confluence

80%
7.2

Socialtext (discontinued)

72%
Atlassian Confluence ranks higher in 5/8 features
Atlassian Confluence ranks higher in 5/8 features

Chat

6.4
64%
15 Ratings
7.0
70%
1 Rating

Notifications

8.6
86%
102 Ratings
6.0
60%
1 Rating

Discussions

7.9
79%
96 Ratings
9.0
90%
1 Rating

Surveys

7.0
70%
15 Ratings
4.0
40%
1 Rating

Internal knowledgebase

9.3
93%
96 Ratings
10.0
100%
1 Rating

Integrates with GoToMeeting

6.0
60%
3 Ratings
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

9.3
93%
7 Ratings
N/A
0 Ratings

Integrates with Outlook

9.6
96%
10 Ratings
N/A
0 Ratings

File Sharing & Management

8.2

Confluence

82%

Socialtext (discontinued)

Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 8/8 features
Atlassian Confluence ranks higher in 8/8 features

Versioning

8.6
86%
88 Ratings
N/A
0 Ratings

Video files

7.7
77%
65 Ratings
N/A
0 Ratings

Audio files

8.0
80%
59 Ratings
N/A
0 Ratings

Document collaboration

8.5
85%
99 Ratings
N/A
0 Ratings

Access control

8.8
88%
97 Ratings
N/A
0 Ratings

Advanced security features

8.5
85%
73 Ratings
N/A
0 Ratings

Integrates with Google Drive

7.9
79%
46 Ratings
N/A
0 Ratings

Device sync

8.0
80%
45 Ratings
N/A
0 Ratings

Attribute Ratings

  • Atlassian Confluence is rated higher in 1 area: Likelihood to Renew
  • Socialtext (discontinued) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.3

Confluence

83%
121 Ratings
10.0

Socialtext (discontinued)

100%
2 Ratings

Likelihood to Renew

9.7

Confluence

97%
19 Ratings
6.0

Socialtext (discontinued)

60%
1 Rating

Usability

8.3

Confluence

83%
12 Ratings

Socialtext (discontinued)

N/A
0 Ratings

Availability

9.0

Confluence

90%
5 Ratings

Socialtext (discontinued)

N/A
0 Ratings

Performance

8.0

Confluence

80%
9 Ratings

Socialtext (discontinued)

N/A
0 Ratings

Support Rating

6.6

Confluence

66%
45 Ratings

Socialtext (discontinued)

N/A
0 Ratings

Implementation Rating

8.4

Confluence

84%
6 Ratings

Socialtext (discontinued)

N/A
0 Ratings

Product Scalability

8.0

Confluence

80%
2 Ratings

Socialtext (discontinued)

N/A
0 Ratings

Likelihood to Recommend

Confluence

Integrations Users can integrate applications into Confluence either through templates created by other applications or through other Atlassian products. Users also tend to integrate their Jira software with Confluence for streamlined project management. Integrating applications with Confluence can help users centralize and simplify project planning. [Enterprise-Grade] SecurityUse the popular Atlassian tool and feel comfortable uploading your files and personal information to the public. Confluence features [enterprise-grade] security across entire organizations.

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Hari kapse | TrustRadius Reviewer
Hari kapse
View all 121 answers on this topic

Socialtext (discontinued)

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

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Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

Pros

Confluence

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability

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Binoy Shah | TrustRadius Reviewer
Binoy Shah
View all 121 answers on this topic

Socialtext (discontinued)

  • Version history - Always keeps the edited versions and one can revert back any time
  • Creating and Editing an article is very easy and intutive
  • Sharing the articles with peers

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Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

Cons

Confluence

  • Some of the components can be a little clunky to use and configure on pages.
  • I've run into a few issues where edited pages refuse to publish and work is either lost or time wasted copying and pasting to a new document that will publish.

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Anonymous | TrustRadius Reviewer
Verified User
View all 121 answers on this topic

Socialtext (discontinued)

  • Search needs a ton of improvements. It was very slow a year ago
  • Search result quality was also not that good
  • I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

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Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

$10 per month

Confluence Editions & Modules

On-premise Edition
Server10.001
Server2700.002
Server5300.003
Server10,200.004
Server19,800.005
Server30,000.006
Server45,000.007
Server90,000.008
Server150,000.009
Data Center15,000.0010
Data Center30,000.0011
Data Center52,000.0012
Data Center79,200.0013
Data Center105,600.0014
Data Center132,000.0015
Data Center143,000.0016
Data Center154,000.0017
Data Center165,000.0018
Data Center176,000.0019
Data Center187,000.0020
Data Center198,000.0021
Data Center209,000.0022
Data Center220,000.0023
  1. 10 Users - Perpetual License
  2. 25 Users - Perpetual License
  3. 50 Users - Perpetual License
  4. 100 Users - Perpetual License
  5. 250 Users - Perpetual License
  6. 500 Users - Perpetual License
  7. 2,000 Users - Perpetual License
  8. 10,000 Users - Perpetual License
  9. 10,001+ Users - Perpetual License
  10. 500 Users - Annually
  11. 1,000 Users - Annually
  12. 2,000 Users - Annually
  13. 3,000 Users - Annually
  14. 4,000 Users - Annually
  15. 5,000 Users - Annually
  16. 10,000 Users - Annually
  17. 15,000 Users - Annually
  18. 20,000 Users - Annually
  19. 25,000 Users - Annually
  20. 30,000 Users - Annually
  21. 35,000 Users - Annually
  22. 40,000 Users - Annually
  23. 40,001+ Users - Annually
SaaS Edition
Free0.001
Standard5.002
Premium10.002
EnterpriseContact Sales
  1. Free for 10 Users
  2. Per User Per Month
  3. none
Additional Pricing Details
—

Socialtext (discontinued)

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

$1 Starting Price Per Month

Socialtext (discontinued) Editions & Modules

Edition
Socialtext$1.001
  1. Starting Price Per Month
Additional Pricing Details
—

Likelihood to Renew

Confluence

Confluence 9.7
Based on 19 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.

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Charles Thomasset, MBA | TrustRadius Reviewer
Charles Thomasset, MBA
View all 19 answers on this topic

Socialtext (discontinued)

Socialtext (discontinued) 6.0
Based on 1 answer
We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Usability

Confluence

Confluence 8.3
Based on 12 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.

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Anonymous | TrustRadius Reviewer
Verified User
View all 12 answers on this topic

Socialtext (discontinued)

No score
No answers yet
No answers on this topic

Reliability and Availability

Confluence

Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.

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Normand Whitehead | TrustRadius Reviewer
Normand Whitehead
View all 5 answers on this topic

Socialtext (discontinued)

No score
No answers yet
No answers on this topic

Performance

Confluence

Confluence 8.0
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.

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Kaleb-John Loo | TrustRadius Reviewer
Kaleb-John Loo
View all 9 answers on this topic

Socialtext (discontinued)

No score
No answers yet
No answers on this topic

Support Rating

Confluence

Confluence 6.6
Based on 45 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.

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Anonymous | TrustRadius Reviewer
Verified User
View all 45 answers on this topic

Socialtext (discontinued)

No score
No answers yet
No answers on this topic

Implementation Rating

Confluence

Confluence 8.4
Based on 6 answers
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!

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Bill Kratzer | TrustRadius Reviewer
Bill Kratzer
View all 6 answers on this topic

Socialtext (discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

Confluence

I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.

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Benoît Desroches | TrustRadius Reviewer
Benoît Desroches
View all 121 answers on this topic

Socialtext (discontinued)

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

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Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

Scalability

Confluence

Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.

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Anonymous | TrustRadius Reviewer
Verified User
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Socialtext (discontinued)

No score
No answers yet
No answers on this topic

Return on Investment

Confluence

  • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
  • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
  • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.

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Brandon Patton | TrustRadius Reviewer
Brandon Patton
View all 121 answers on this topic

Socialtext (discontinued)

  • We get solutions to concerns much faster
  • We promote interactions with the other depts
  • We listen and have discussions

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

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