What users are saying about
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Top Rated
165 Ratings
9 Ratings
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Score 8.4 out of 100

Okta Workforce Identity

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Top Rated
165 Ratings
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Score 9 out of 100

Likelihood to Recommend

Atlassian Crowd

For companies that are already using other Atlassian systems, then Atlassian Crowd will fit in very well. This is especially the case if the company is not yet big enough to use LDAP for user management, Atlassian Crowd can act as a temporary solution until the company outgrows it, as it is much easier and simpler than LDAP.
Anonymous | TrustRadius Reviewer

Okta Workforce Identity

Okta is great for organizations that need a unified, single sign-on application for various websites and internal applications. Also, if you need 2FA, Okta Workforce does it very well. I couldn't see a scenario where Okta wouldn't be appropriate, as it integrates directly into your current authentication solution, whether that be Active Directory, LDAP or some other form. It also could be the sole provider of authentication if needed.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Atlassian Crowd
Okta Workforce Identity
9.0
ID-Management Access Control
Atlassian Crowd
Okta Workforce Identity
8.9
ID Management Single-Sign On (SSO)
Atlassian Crowd
Okta Workforce Identity
9.6
Multi-Factor Authentication
Atlassian Crowd
Okta Workforce Identity
9.6
Password Management
Atlassian Crowd
Okta Workforce Identity
8.7
Account Provisioning and De-provisioning
Atlassian Crowd
Okta Workforce Identity
8.7
ID Management Workflow Automation
Atlassian Crowd
Okta Workforce Identity
8.2
ID Risk Management
Atlassian Crowd
Okta Workforce Identity
9.0

Pros

Atlassian Crowd

  • Integrates seamlessly with all Atlassian applications out of the box.
  • Provides Single Sign-On (SSO) capabilities for integrated applications.
Patrick Li | TrustRadius Reviewer

Okta Workforce Identity

  • The adaptive MFA is really flexible to each organization's needs. Being able to adjust MFA requirements based on location and application helps protect the data that needs to be protected, but allows for ease of use for other applications that don’t require as stringent protections.
  • Multiple levels of administrative rights allow organizations to distribute responsibilities to different teams and allowing them to assist in the administration. Examples are an IT Help Desk Team and an Application Security Team.
  • Set up is actually quite simple. Some applications do require a little more assistance, but for the most part, its applications are easy to integrate.
Chase Palmer, CISSP | TrustRadius Reviewer

Cons

Atlassian Crowd

  • We did not get the speed that we needed vs. hosting our own local atlassian product
  • Configuring accounts could have been easier
  • I didn't like the process for installing extensions
Anonymous | TrustRadius Reviewer

Okta Workforce Identity

  • Okta offers a few different pricing tiers but for what I'm using it for the price could be better. Since they offer different pricing tiers it's just a matter of matching up what you need the product to do and what you're willing to pay for.
Devin Garrett | TrustRadius Reviewer

Likelihood to Renew

Atlassian Crowd

No score
No answers yet
No answers on this topic

Okta Workforce Identity

Okta Workforce Identity 8.0
Based on 18 answers
They've shown that they're committed to maintaining a great core product while expanding to be more all-encompassing. They've released the first version of Okta Mobility Management, which is a completely different approach to a traditional MDM-type solution. While we don't use it yet, we're looking forward to how they develop it. It's a good example of a company that's still really growing, but doing it well.
Brian Farrell | TrustRadius Reviewer

Usability

Atlassian Crowd

No score
No answers yet
No answers on this topic

Okta Workforce Identity

Okta Workforce Identity 9.0
Based on 1 answer
Some of its features are great and some are slightly complex and not easy without vendor support.
Anonymous | TrustRadius Reviewer

Support Rating

Atlassian Crowd

Atlassian Crowd 9.5
Based on 2 answers
Overall, support is good, you get quick responses from Atlassian's official support system, and documentation is decent enough for you to find what you need.
Anonymous | TrustRadius Reviewer

Okta Workforce Identity

Okta Workforce Identity 9.0
Based on 10 answers
Their support team has always been extremely responsive and more than willing to go above and beyond the call of duty. They've done screen shares between our help desk staff and end users to work through issues. They are quick to respond and genuinely care about getting issues resolved. Couldn't be happier.
Sam Dresser | TrustRadius Reviewer

Alternatives Considered

Atlassian Crowd

In most ways, I preferred Duo Security as it offered a better 2-factor authentication method, and Crowd is definitely better than just having to rely on Active Directory. I have always been of the mind to have a centralized server that sits between your active directory (azure or on premise) and the systems that you integrate it with via LDAP or similar protocols. It would surprise a lot of people to see how many organizations do not secure their active directory or LDAP connections
Craig Lockley | TrustRadius Reviewer

Okta Workforce Identity

Okta and Ping are similar but the future has been laid out for us by Okta and we believe that that is the correct path for our company and IT team to follow. We try to make sure that we are making progress that we can apply to everything we do and not limit ourselves. We feel that Okta gives us the best chance to do this
JJ McMahon | TrustRadius Reviewer

Return on Investment

Atlassian Crowd

  • Centralized user management without the need of an LDAP/AD service.
  • Single Sign-On across applications to reduce users having to remember multiple credentials.
Patrick Li | TrustRadius Reviewer

Okta Workforce Identity

  • The IT resources were high before Okta. Okta helped us bring those costs down.
  • Okta has helped us be more secure and thus helped us with our exposure to unauthorized account access.
  • Industry adoption of Okta has made it easy to interface with other third party SaaS and services.
Anonymous | TrustRadius Reviewer

Pricing Details

Atlassian Crowd

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Okta Workforce Identity

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Atlassian Crowd
8.0
Okta Workforce Identity
9.2

Likelihood to Renew

Atlassian Crowd
Okta Workforce Identity
8.0

Usability

Atlassian Crowd
Okta Workforce Identity
9.0

Reliability and Availability

Atlassian Crowd
Okta Workforce Identity
8.6

Support Rating

Atlassian Crowd
9.5
Okta Workforce Identity
9.0

Online Training

Atlassian Crowd
Okta Workforce Identity
1.0

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