Atlassian Crowd vs Okta Workforce Identity

Likelihood to Recommend

For companies that are already using other Atlassian systems, then Atlassian Crowd will fit in very well. This is especially the case if the company is not yet big enough to use LDAP for user management, Atlassian Crowd can act as a temporary solution until the company outgrows it, as it is much easier and simpler than LDAP.

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Verified User

Employee in Information Technology

Computer Software Company, 1-10 employees

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Okta is great for organizations that need a unified, single sign-on application for various websites and internal applications. Also, if you need 2FA, Okta Workforce does it very well. I couldn't see a scenario where Okta wouldn't be appropriate, as it integrates directly into your current authentication solution, whether that be Active Directory, LDAP or some other form. It also could be the sole provider of authentication if needed.

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Verified User

Manager in Information Technology

Electrical/Electronic Manufacturing Company, 201-500 employees

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Feature Rating Comparison

Atlassian Crowd

Okta Workforce Identity

ID-Management Access Control

ID Management Single-Sign On (SSO)

Multi-Factor Authentication

Password Management

Account Provisioning and De-provisioning

ID Management Workflow Automation

ID Risk Management

Pros

Integrates seamlessly with all Atlassian applications out of the box.
Provides Single Sign-On (SSO) capabilities for integrated applications.

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Patrick Li

CTO (Chief Technical Officer)

AppFusionsInformation Technology & Services, 1-10 employees

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The adaptive MFA is really flexible to each organization's needs. Being able to adjust MFA requirements based on location and application helps protect the data that needs to be protected, but allows for ease of use for other applications that don’t require as stringent protections.
Multiple levels of administrative rights allow organizations to distribute responsibilities to different teams and allowing them to assist in the administration. Examples are an IT Help Desk Team and an Application Security Team.
Set up is actually quite simple. Some applications do require a little more assistance, but for the most part, its applications are easy to integrate.

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Chase Palmer, CISSP

Security Engineer II

LucidComputer Software, 501-1000 employees

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Cons

We did not get the speed that we needed vs. hosting our own local atlassian product
Configuring accounts could have been easier
I didn't like the process for installing extensions

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Verified User

Project Manager in Engineering

Computer Software Company, 1001-5000 employees

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Okta offers a few different pricing tiers but for what I'm using it for the price could be better. Since they offer different pricing tiers it's just a matter of matching up what you need the product to do and what you're willing to pay for.

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Devin Garrett

Computer Systems Analyst

5.11 TacticalApparel & Fashion, 201-500 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Okta Workforce Identity 8.0

Based on 18 answers

They've shown that they're committed to maintaining a great core product while expanding to be more all-encompassing. They've released the first version of Okta Mobility Management, which is a completely different approach to a traditional MDM-type solution. While we don't use it yet, we're looking forward to how they develop it. It's a good example of a company that's still really growing, but doing it well.

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Brian Farrell

Manager, IT Systems Support

School of RockEducation Management, 501-1000 employees

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Usability

No score

No answers yet

No answers on this topic

Okta Workforce Identity 9.0

Based on 1 answer

Some of its features are great and some are slightly complex and not easy without vendor support.

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Verified User

Consultant in Information Technology

Utilities Company, 10,001+ employees

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Support Rating

Atlassian Crowd 9.5

Based on 2 answers

Overall, support is good, you get quick responses from Atlassian's official support system, and documentation is decent enough for you to find what you need.

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Verified User

Employee in Information Technology

Computer Software Company, 1-10 employees

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Okta Workforce Identity 9.0

Based on 10 answers

Their support team has always been extremely responsive and more than willing to go above and beyond the call of duty. They've done screen shares between our help desk staff and end users to work through issues. They are quick to respond and genuinely care about getting issues resolved. Couldn't be happier.

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Sam Dresser

Director, School Information Systems

School of RockMusic, 201-500 employees

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Alternatives Considered

In most ways, I preferred Duo Security as it offered a better 2-factor authentication method, and Crowd is definitely better than just having to rely on Active Directory. I have always been of the mind to have a centralized server that sits between your active directory (azure or on premise) and the systems that you integrate it with via LDAP or similar protocols. It would surprise a lot of people to see how many organizations do not secure their active directory or LDAP connections

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Craig Lockley

VP of IT & Innovation

Momentum Credit Union LtdBanking, 11-50 employees

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Okta and Ping are similar but the future has been laid out for us by Okta and we believe that that is the correct path for our company and IT team to follow. We try to make sure that we are making progress that we can apply to everything we do and not limit ourselves. We feel that Okta gives us the best chance to do this

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JJ McMahon

Systems Engineer II

Seventy Seven EnergyOil & Energy, 1001-5000 employees

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Return on Investment

Centralized user management without the need of an LDAP/AD service.
Single Sign-On across applications to reduce users having to remember multiple credentials.

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Patrick Li

CTO (Chief Technical Officer)

AppFusionsInformation Technology & Services, 1-10 employees

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The IT resources were high before Okta. Okta helped us bring those costs down.
Okta has helped us be more secure and thus helped us with our exposure to unauthorized account access.
Industry adoption of Okta has made it easy to interface with other third party SaaS and services.

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Verified User

Analyst in Information Technology

Public Safety Company, 10,001+ employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Atlassian Crowd

Okta Workforce Identity

Atlassian Crowd

Okta Workforce Identity

Atlassian Crowd

Okta Workforce Identity

Atlassian Crowd

Okta Workforce Identity

Atlassian Crowd

Okta Workforce Identity

Atlassian Crowd

Okta Workforce Identity

Atlassian Crowd vs Okta Workforce Identity

Atlassian Crowd

Okta Workforce Identity

Feature Rating Comparison

Identity Management

ID-Management Access Control

ID Management Single-Sign On (SSO)

Multi-Factor Authentication

Password Management

Account Provisioning and De-provisioning

ID Management Workflow Automation

ID Risk Management

Pros

Cons

Likelihood to Renew

Usability

Support Rating

Alternatives Considered

Return on Investment

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Likelihood to Renew

Usability

Reliability and Availability

Support Rating

Online Training

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