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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Crowd

    Score6 out of 10
    N/AAtlassian Crowd is a single sign-on (SSO) solution from Australian-headquartered software company Atlassian.N/A

    Okta

    Score8.9 out of 10
    N/AOkta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.

    $6

    per month per user

    Pricing
    Atlassian CrowdOkta
    Editions & Modules
    No answers on this topic
    Starter
    $6.00
    per month per user
    Essentials
    $17.00
    per month per user
    Professional
    Inquire for pricing
    Per User Per Month
    Enterprise
    Inquire for pricing
    Per User Per Month
    Offerings
    Pricing Offerings
    Atlassian CrowdOkta
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Atlassian CrowdOkta
    Considered Both Products
    Atlassian
    Chose Atlassian Crowd
    Atlassian Crowd is just much easier to set up, plus most of our systems we use are from Atlassian, they work with Atlassian Crowd out of the box without much effort, so it ended up being the natural choice for us.
    Incentivized
    Okta
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    129 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    103 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    129 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    74 Answers
    Implementation went as expected
    No answers on this topic
    99%
    Implementation went as expected
    85 Answers
    Features
    Atlassian CrowdOkta
    Identity Management
    Comparison of Identity Management features of Atlassian Crowd and Okta
    Feature
    Atlassian Crowd
    -
    Ratings
    Okta
    8.8
    159 Ratings
    8% above category average
    ID-Management Access Control00 Ratings9.3146 Ratings
    ID Management Single-Sign On (SSO)00 Ratings9.4158 Ratings
    Multi-Factor Authentication00 Ratings9.2154 Ratings
    Password Management00 Ratings7.9147 Ratings
    Account Provisioning and De-provisioning00 Ratings8.6133 Ratings
    ID Management Workflow Automation00 Ratings8.4123 Ratings
    ID Risk Management00 Ratings8.6116 Ratings
    Best Alternatives
    Atlassian CrowdOkta
    Small Businesses
    No answers on this topic
    JumpCloud
    Score9.1 out of 10
    Medium-sized Companies
    No answers on this topic
    OneLogin by One Identity
    Score9.3 out of 10
    Enterprises
    Imprivata Enterprise Access Management
    Score6.9 out of 10
    RSA Access Manager (Discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Atlassian CrowdOkta
    Likelihood to Recommend
    8.0
    (3 ratings)
    8.9
    (200 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (18 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (4 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    10.0
    (12 ratings)
    Online Training
    -
    (0 ratings)
    1.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.4
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    6.4
    (1 ratings)
    User Testimonials
    Atlassian CrowdOkta
    Likelihood to Recommend
    Atlassian
    For companies that are already using other Atlassian systems, then Atlassian Crowd will fit in very well. This is especially the case if the company is not yet big enough to use LDAP for user management, Atlassian Crowd can act as a temporary solution until the company outgrows it, as it is much easier and simpler than LDAP.
    Incentivized
    Read full review
    Okta
    Should be well-suited for a SaaS business organisation as they have a lot of internal applications and need a role-based authentication system between the various teams, improving security and audit log system to account for any breaches. It integrates well with internal applications such as Salesforce and Oracle. Best when need of SSO.
    Incentivized
    Read full review
    Pros
    Atlassian
    • It is very easy for users to create tickets
    • Standing up atlassian crowd is a breeze
    • Not having to manage any hardware infrastructure is great
    Incentivized
    Read full review
    Okta
    • Centralized control of enterprise passwords
    • Extensive customization of acceptable password criteria
    • One system for Identity and Access Management to learn
    • Scalable throughout the university for all central services
    • Uniform login experience for students, faculty, and staff
    • Single point of response to address termination of access
    • Ability to use FastPass for lower priority systems
    • Excellent support of multi-factor requirements
    Incentivized
    Read full review
    Cons
    Atlassian
    • Some systems that are not crucial turned into more work than what was originally deemed necessary to successfully deploy Crowd.
    • Linux support was there as it was built mostly to support Windows based systems
    • Documentation was supported but most issues we had required us to contact Atlassian support.
    Incentivized
    Read full review
    Okta
    • I do have to reset my password quite frequently. However, I don't think there is really a way to improve this, as it's a good security measure.
    • It makes me re-sign in a couple of times a day, sometimes if I haven't used my laptop for a couple of hours, and sometimes just randomly throughout the day.
    • It doesn't remember my devices, either my laptop or phone. so it always calls that out.
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    No answers on this topic
    Okta
    Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
    Read full review
    Usability
    Atlassian
    No answers on this topic
    Okta
    Some of its features are great and some are slightly complex and not easy without vendor support.
    Incentivized
    Read full review
    Reliability and Availability
    Atlassian
    No answers on this topic
    Okta
    The Okta Identity Cloud advertises 4 9's of reliability and I would go as far to say that it may even do better than that. As a true Global organization that operates in just about every region of the world, we have yet to have an issue with The Okta Identity Cloud that has impacted our business operations.
    Incentivized
    Read full review
    Performance
    Atlassian
    No answers on this topic
    Okta
    From my perspective, for the things that my group uses it for, Okta is very fast. It is as least as fast as the local password database methods that it replaces on our campus enterprise services. I do not believe that it slows anything down at all. In fact, not having to think too much about the login, because they all look the same, probably speeds things up somewhat.
    Incentivized
    Read full review
    Support Rating
    Atlassian
    Overall, support is good, you get quick responses from Atlassian's official support system, and documentation is decent enough for you to find what you need.
    Incentivized
    Read full review
    Okta
    We've had a few support cases over the years and every case has been handled by the Okta support team beautifully. We received clear answers to questions we had regarding setup and even were provided simple to follow guides on how to setup their product to use with custom applications.
    Incentivized
    Read full review
    Alternatives Considered
    Atlassian
    These products allow you to install them on your own infrastructure, so you can manage all aspects of them which can prevent you from getting throttled from API calls. When you hit a certain threshold of scale you may need to switch off of Atlassian Cloud to your own hardware. When you are a small startup, however, this product is probably a good starting point.
    Incentivized
    Read full review
    Okta
    Okta is far superior in terms of integrations, user interface, automation, and connectivity. Additionally, Okta offers better support and availability, and a more robust solution across every capacity Entra competes in. Okta simply works, whereas Microsoft Entra has a large overhead that is difficult to use when configuring things.
    Incentivized
    Read full review
    Scalability
    Atlassian
    No answers on this topic
    Okta
    Being a cloud native application, The Okta Identity Cloud is extremely scalable and easy to setup. By integrating into existing directories and applications via standard techniques and protocols, it is very easy to both initially setup and add additional users as required. Once all the necessary integrations are setup, it's a simple rinse and repeat process to onboard additional users (which can be automated with imports as well)
    Incentivized
    Read full review
    Return on Investment
    Atlassian
    • New systems are tough when it comes to an ROI, as a dollar amount for saving time on a sign-in can be tough to track. Like most new systems that makes things slightly easier to execute as an end user or manage or support, it really might come down to the existing structure of how a company manages its users.
    • The positives are always with the end user, which I have to say, Crowd was able to accomplish.
    Incentivized
    Read full review
    Okta
    • Increased user productivity - not fighting with IT all the time!
    • Though there could be a bit more on the 'lost/broken phone' front, the self-service eliminates time that would typically be spent waiting for IT support/admins.
    • An Okta account under a certain domain allows proper access from the get-go, and under certain apps (such as our HRIS), adding members is easy.
    • Improved security - deactivating Okta removes all account access across multiple platforms instantly for leavers.
    Incentivized
    Read full review
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