Atlassian Crowd vs. Okta

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atlassian Crowd
Score 6.2 out of 10
N/A
Atlassian Crowd is a single sign-on (SSO) solution from Australian-headquartered software company Atlassian.N/A
Okta
Score 8.8 out of 10
N/A
Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.
$2
Per User Per Month
Pricing
Atlassian CrowdOkta
Editions & Modules
No answers on this topic
Single Sign on
$2.00
Per User Per Month
Multi Factor Authentication
$3.00
Per User Per Month
Single Sign on Adaptive
$5.00
Per User Per Month
Multi Factor Authentication Adaptive
$6.00
Per User Per Month
Offerings
Pricing Offerings
Atlassian CrowdOkta
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsBrowse products and price points that make the most sense for your organization on the Okta website.
More Pricing Information
Community Pulse
Atlassian CrowdOkta
Considered Both Products
Atlassian Crowd
Chose Atlassian Crowd
Atlassian Crowd is just much easier to set up, plus most of our systems we use are from Atlassian, they work with Atlassian Crowd out of the box without much effort, so it ended up being the natural choice for us.
Okta

No answer on this topic

Features
Atlassian CrowdOkta
Identity Management
Comparison of Identity Management features of Product A and Product B
Atlassian Crowd
-
Ratings
Okta
8.8
140 Ratings
8% above category average
ID-Management Access Control00 Ratings9.1129 Ratings
ID Management Single-Sign On (SSO)00 Ratings9.0139 Ratings
Multi-Factor Authentication00 Ratings8.7135 Ratings
Password Management00 Ratings8.3129 Ratings
Account Provisioning and De-provisioning00 Ratings8.9116 Ratings
ID Management Workflow Automation00 Ratings8.6109 Ratings
ID Risk Management00 Ratings8.6103 Ratings
Best Alternatives
Atlassian CrowdOkta
Small Businesses
Dashlane Password Manager
Dashlane Password Manager
Score 9.1 out of 10
Dashlane Password Manager
Dashlane Password Manager
Score 9.1 out of 10
Medium-sized Companies
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
Enterprises
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Atlassian CrowdOkta
Likelihood to Recommend
8.0
(3 ratings)
8.8
(177 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(18 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Availability
-
(0 ratings)
10.0
(4 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
9.0
(1 ratings)
10.0
(12 ratings)
Online Training
-
(0 ratings)
1.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(2 ratings)
Vendor post-sale
-
(0 ratings)
6.4
(1 ratings)
Vendor pre-sale
-
(0 ratings)
6.4
(1 ratings)
User Testimonials
Atlassian CrowdOkta
Likelihood to Recommend
Atlassian
For companies that are already using other Atlassian systems, then Atlassian Crowd will fit in very well. This is especially the case if the company is not yet big enough to use LDAP for user management, Atlassian Crowd can act as a temporary solution until the company outgrows it, as it is much easier and simpler than LDAP.
Read full review
Okta
It has extensive compatibility and rich feature set of integrating with a wide array of core systems and SaaS platforms. Daily I utilize Okta's user-friendly central hub to simplify access the numerous applications we utilize within my company (Google Workspace, Slack, Zoom, Salesforce, Microsoft Office 365, among many others.)
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Pros
Atlassian
  • It is very easy for users to create tickets
  • Standing up atlassian crowd is a breeze
  • Not having to manage any hardware infrastructure is great
Read full review
Okta
  • Centralized control of enterprise passwords
  • Extensive customization of acceptable password criteria
  • One system for Identity and Access Management to learn
  • Scalable throughout the university for all central services
  • Uniform login experience for students, faculty, and staff
  • Single point of response to address termination of access
  • Ability to use FastPass for lower priority systems
  • Excellent support of multi-factor requirements
Read full review
Cons
Atlassian
  • Some systems that are not crucial turned into more work than what was originally deemed necessary to successfully deploy Crowd.
  • Linux support was there as it was built mostly to support Windows based systems
  • Documentation was supported but most issues we had required us to contact Atlassian support.
Read full review
Okta
  • I'm not sure it's really a room for improvement thing, but due to the granularity offered by Okta, sometimes it can be challenging to find exactly what you're looking for.
  • There was an instance in which we had issues getting SAML configured for an application. I feel this challenge was mostly user error (on our part) because we didn't realize the SAML instructions were SPECIFIC to each app integration and changed (codes) each time. We attempted to mirror the settings/configurations of an existing app (same app, but different domain). I think having a note somewhere that indicated that the instructions were unique to each integration would have saved us a bit of time. Again, I'm not sure this is really an issue with Okta though, more of a user learning curve thing.
  • Sometimes searching for things is a challenge (without the "Rockstar" add-in). For example, if you have a user group called "Okta_users_everyone", searching for "everyone" will not find it. You have to search for the beginning of the object name (not just any part of it). The ability to search partial or wildcard would greatly enhance search functionality.
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Likelihood to Renew
Atlassian
No answers on this topic
Okta
Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
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Usability
Atlassian
No answers on this topic
Okta
Some of its features are great and some are slightly complex and not easy without vendor support.
Read full review
Reliability and Availability
Atlassian
No answers on this topic
Okta
The Okta Identity Cloud advertises 4 9's of reliability and I would go as far to say that it may even do better than that. As a true Global organization that operates in just about every region of the world, we have yet to have an issue with The Okta Identity Cloud that has impacted our business operations.
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Performance
Atlassian
No answers on this topic
Okta
From my perspective, for the things that my group uses it for, Okta is very fast. It is as least as fast as the local password database methods that it replaces on our campus enterprise services. I do not believe that it slows anything down at all. In fact, not having to think too much about the login, because they all look the same, probably speeds things up somewhat.
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Support Rating
Atlassian
Overall, support is good, you get quick responses from Atlassian's official support system, and documentation is decent enough for you to find what you need.
Read full review
Okta
We've had a few support cases over the years and every case has been handled by the Okta support team beautifully. We received clear answers to questions we had regarding setup and even were provided simple to follow guides on how to setup their product to use with custom applications.
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Alternatives Considered
Atlassian
These products allow you to install them on your own infrastructure, so you can manage all aspects of them which can prevent you from getting throttled from API calls. When you hit a certain threshold of scale you may need to switch off of Atlassian Cloud to your own hardware. When you are a small startup, however, this product is probably a good starting point.
Read full review
Okta
With respective to user interface and license cost, we thought The Okta Identity Cloud was better than other tools for use. Their customization of license was another reason for us to go with The Okta Identity Cloud over other tools.
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Scalability
Atlassian
No answers on this topic
Okta
Being a cloud native application, The Okta Identity Cloud is extremely scalable and easy to setup. By integrating into existing directories and applications via standard techniques and protocols, it is very easy to both initially setup and add additional users as required. Once all the necessary integrations are setup, it's a simple rinse and repeat process to onboard additional users (which can be automated with imports as well)
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Return on Investment
Atlassian
  • New systems are tough when it comes to an ROI, as a dollar amount for saving time on a sign-in can be tough to track. Like most new systems that makes things slightly easier to execute as an end user or manage or support, it really might come down to the existing structure of how a company manages its users.
  • The positives are always with the end user, which I have to say, Crowd was able to accomplish.
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Okta
  • Customer experience has been a big win for us. Extremely minimal issues reported.
  • We did not have a PAM in place at all until The Okta Identity Cloud
  • Relatively easy to deploy. No major downtimes to deploy was a nice bonus.
Read full review
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