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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Jira

    Score8.4 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    Certinia FM Cloud

    Score7.2 out of 10
    N/ACertinia FM Cloud automates financial management on the Salesforce platform. The customer-centric software includes a general ledger, automated billing processes, and financial intelligence.N/A
    Pricing
    Atlassian JiraCertinia FM Cloud
    Editions & Modules
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Atlassian JiraCertinia FM Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsHigher volume teams may qualify buyers for a discount.Certinia Professional Services Cloud software follows a subscription-based pricing model that is typically structured according to the number of users and the level of features required. The software’s pricing may vary depending on the organization’s size and needs, with options to select modules or add-ons for additional functionality. Specific pricing details may require a consultation or quote from Certinia for tailored solutions.
    More Pricing Information
    Community Pulse
    Atlassian JiraCertinia FM Cloud
    Considered Both Products
    Atlassian
    No answer on this topic
    Certinia
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    138 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    121 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    136 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    71 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    91 Answers
    No answers on this topic
    Features
    Atlassian JiraCertinia FM Cloud
    Project Management
    Comparison of Project Management features of Atlassian Jira and Certinia FM Cloud
    Feature
    Atlassian Jira
    7.8
    66 Ratings
    2% above category average
    Certinia FM Cloud
    -
    Ratings
    Task Management8.765 Ratings00 Ratings
    Resource Management7.963 Ratings00 Ratings
    Gantt Charts7.149 Ratings00 Ratings
    Scheduling7.858 Ratings00 Ratings
    Workflow Automation7.861 Ratings00 Ratings
    Team Collaboration8.564 Ratings00 Ratings
    Support for Agile Methodology8.765 Ratings00 Ratings
    Support for Waterfall Methodology7.950 Ratings00 Ratings
    Document Management6.954 Ratings00 Ratings
    Email integration7.855 Ratings00 Ratings
    Mobile Access7.044 Ratings00 Ratings
    Timesheet Tracking7.744 Ratings00 Ratings
    Change request and Case Management8.149 Ratings00 Ratings
    Budget and Expense Management7.136 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Atlassian Jira and Certinia FM Cloud
    Feature
    Atlassian Jira
    7.7
    40 Ratings
    0% above category average
    Certinia FM Cloud
    -
    Ratings
    Quotes/estimates7.732 Ratings00 Ratings
    Invoicing8.125 Ratings00 Ratings
    Project & financial reporting7.436 Ratings00 Ratings
    Integration with accounting software7.427 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Atlassian Jira and Certinia FM Cloud
    Feature
    Atlassian Jira
    -
    Ratings
    Certinia FM Cloud
    8.4
    2 Ratings
    11% above category average
    Pay calculation00 Ratings8.52 Ratings
    Benefit plan administration00 Ratings8.02 Ratings
    Direct deposit files00 Ratings9.02 Ratings
    Customization
    Comparison of Customization features of Atlassian Jira and Certinia FM Cloud
    Feature
    Atlassian Jira
    -
    Ratings
    Certinia FM Cloud
    8.4
    4 Ratings
    11% above category average
    API for custom integration00 Ratings8.84 Ratings
    Plug-ins00 Ratings8.03 Ratings
    Security
    Comparison of Security features of Atlassian Jira and Certinia FM Cloud
    Feature
    Atlassian Jira
    -
    Ratings
    Certinia FM Cloud
    8.4
    5 Ratings
    0% above category average
    Single sign-on capability00 Ratings8.65 Ratings
    Role-based user permissions00 Ratings8.15 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Atlassian Jira and Certinia FM Cloud
    Feature
    Atlassian Jira
    -
    Ratings
    Certinia FM Cloud
    7.9
    5 Ratings
    5% above category average
    Dashboards00 Ratings8.45 Ratings
    Standard reports00 Ratings6.55 Ratings
    Custom reports00 Ratings8.85 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Atlassian Jira and Certinia FM Cloud
    Feature
    Atlassian Jira
    -
    Ratings
    Certinia FM Cloud
    7.9
    6 Ratings
    2% above category average
    Accounts payable00 Ratings8.05 Ratings
    Accounts receivable00 Ratings7.14 Ratings
    Global Financial Support00 Ratings8.01 Ratings
    Primary and Secondary Ledgers00 Ratings7.01 Ratings
    Journals and Reconciliations00 Ratings6.33 Ratings
    Configurable Accounting00 Ratings7.43 Ratings
    Standardized Processes00 Ratings8.73 Ratings
    Inventory Management
    Comparison of Inventory Management features of Atlassian Jira and Certinia FM Cloud
    Feature
    Atlassian Jira
    -
    Ratings
    Certinia FM Cloud
    10.0
    3 Ratings
    23% above category average
    Inventory tracking00 Ratings10.03 Ratings
    Automatic reordering00 Ratings10.03 Ratings
    Location management00 Ratings10.03 Ratings
    Order Management
    Comparison of Order Management features of Atlassian Jira and Certinia FM Cloud
    Feature
    Atlassian Jira
    -
    Ratings
    Certinia FM Cloud
    8.1
    2 Ratings
    2% above category average
    Pricing00 Ratings8.02 Ratings
    Order entry00 Ratings8.02 Ratings
    Credit card processing00 Ratings8.52 Ratings
    Cost of goods sold00 Ratings8.02 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Atlassian Jira and Certinia FM Cloud
    Feature
    Atlassian Jira
    -
    Ratings
    Certinia FM Cloud
    8.7
    1 Ratings
    14% above category average
    Travel & Expense Management00 Ratings10.01 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings7.01 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Atlassian Jira and Certinia FM Cloud
    Feature
    Atlassian Jira
    -
    Ratings
    Certinia FM Cloud
    9.3
    1 Ratings
    20% above category average
    Budgeting and Forecasting00 Ratings9.01 Ratings
    Project Costing00 Ratings9.01 Ratings
    Cost Capture00 Ratings10.01 Ratings
    Capital Project Management00 Ratings9.01 Ratings
    Customer Contract Compliance00 Ratings10.01 Ratings
    Project Revenue Recognition00 Ratings10.01 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Atlassian Jira and Certinia FM Cloud
    Feature
    Atlassian Jira
    -
    Ratings
    Certinia FM Cloud
    8.2
    1 Ratings
    16% above category average
    Project Planning and Scheduling00 Ratings7.01 Ratings
    Task Insight for Project Managers00 Ratings7.01 Ratings
    Project Mobile Functionality00 Ratings8.01 Ratings
    Definable Resource Pools00 Ratings8.01 Ratings
    Best Alternatives
    Atlassian JiraCertinia FM Cloud
    Small Businesses
    Any.do
    Score8 out of 10
    Zoho One
    Score9.1 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Zoho One
    Score9.1 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Atlassian JiraCertinia FM Cloud
    Likelihood to Recommend
    8.3
    (254 ratings)
    6.0
    (8 ratings)
    Likelihood to Renew
    8.6
    (37 ratings)
    10.0
    (1 ratings)
    Usability
    7.8
    (79 ratings)
    10.0
    (1 ratings)
    Availability
    8.0
    (4 ratings)
    10.0
    (1 ratings)
    Performance
    8.0
    (2 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.0
    (24 ratings)
    10.0
    (1 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (2 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (9 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Atlassian JiraCertinia FM Cloud
    Likelihood to Recommend
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
    Read full review
    Certinia
    For accounting systems, users and/or evaluators often want to see some type of matrix or "heads up" comparisons of specific features and functionality of a system in key areas such as: 1) General Ledger 2) Order to Cash cycle 3) Purchase to Pay cycle 4) Cash management 5) Inventory and/or Cost Accounting (Projects/Jobs, etc) 6) Revenue Recognition 7) Fixed Assets management 8) Budgets 9) Tax 10) Reports and Analysis It would be great if this kind of matrix existed to be filled in by reviewers so that others could benefit from their perspectives about the applications and how they address or handle the specific features/functionality. With respect to FinancialForce, the company has found that nearly all the key features it needed were available from the application.
    Read full review
    Pros
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
    Read full review
    Certinia
    • User interface is more modern and user-friendly than other software
    • Dashboards allow for good visual interpretation
    • Reports are able to be customized to better fit users' needs
    Incentivized
    Read full review
    Cons
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
    Read full review
    Certinia
    • Since SalesForce was not made with accounting in mind, building FinancialForce as a module on top of SalesForce gives problems because the overarching architect of SalesForce cannot facilitate all the accounting requirements.
    • The FinancialForce integration team was not very good, and did not help us set up our FinancialForce very well. Their customer support is also lacking and takes a long time to respond and troubleshoot our problems.
    • FinancialForce doesn't actually build financial statement reports. We were only able to run a trial balance, and we had to build the statements ourselves in Excel.
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
    Read full review
    Certinia
    The company has now converted its legacy, "home grown" operations system and built it on the force.com platform, and the integration between it and FinancialForce is deeply entrenched. No other application would be able to replicate this functionality, and the company will be able to scale and leverage the force.com platform as it grows.
    Read full review
    Usability
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
    Read full review
    Certinia
    Change management is always an issue, but the evidence of the application's usability is that both long-time employees (used to the legacy systems for many years) and newer employees have been able to learn the system and improve their business processes.
    Read full review
    Reliability and Availability
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
    Read full review
    Certinia
    Unless the internet is completely unavailable - which has not happened yet - the application is always accessible. Since FinancialForce is built on the force.com platform, it's uptime is tied to Salesforce security and system performance standards
    Read full review
    Performance
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
    Read full review
    Certinia
    If Visualforce pages are enabled, they sometimes slow down the load time.
    Read full review
    Support Rating
    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
    Read full review
    Certinia
    The response time for FinancialForce is exemplary. Immediate acknowledgement of the support request by automatically logging a case/ticket on the provider side, then less than 24-hour follow up by a support team member with specific questions, information or resolution for the issue.
    Read full review
    In-Person Training
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
    Read full review
    Certinia
    No answers on this topic
    Online Training
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Incentivized
    Read full review
    Certinia
    Through its Xtra login website available to its customers, FinancialForce offers a complete set of online, video tutorials, training and documentation. Each tutorial is "bite-sized", meaning it imparts instructional, step-by-step information in 2-3 minute narrated videos. For a particular cycle or process, like invoices to payments for example, each tutorial builds on the last so that the user can get a complete picture of the steps and process in less than 10 minutes.
    Read full review
    Implementation Rating
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Incentivized
    Read full review
    Certinia
    The company decided to run parallel for three months in order to soften the impact of the change from the legacy "system" - which users had been interfacing with for over a decade - to FinancialForce. While not recommended, this did provide time for the in-house "super user" team of 2 people to become completely familiar with the application, and thus provide hands-on training and be a resource for the users who would be processing the daily accounting transactions.
    Read full review
    Alternatives Considered
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
    Read full review
    Certinia
    FinancialForce Subscription & Usage Billing has more features, more useability, and manages higher numbers of customers. The systems I have used in the past are easier to navigate but couldn't handle this number of customers.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Atlassian
    Product is rellay good but pricing part I am not aware
    Incentivized
    Read full review
    Certinia
    No answers on this topic
    Scalability
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
    Read full review
    Certinia
    No answers on this topic
    Return on Investment
    Atlassian
    • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
    • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
    Incentivized
    Read full review
    Certinia
    • Beneficial to easily be able to track impact of fluctuating currencies.
    • Integration with Salesforce.com reduced/elimintated manual entry which saves various colleagues time.
    • Increased visibility over the entire sales cycle because of the integration between Salesforce.com & FinancialForce Accounting.
    Incentivized
    Read full review
    ScreenShots