Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$81.85
per month 10 users
Digital.ai TeamForge
Score 7.0 out of 10
Enterprise companies (1,001+ employees)
Digital.ai (formerly CollabNet) aims to help enterprises and government organizations deliver high-quality software at speed with TeamForge, its application lifecycle management suite. According to the vendor, Digital.ai offers innovative solutions, provides consulting and Agile training services, supports more than 10,000 customers with 6 million users in 100 countries, and has been recognized for 13 consecutive years as SD Times 100 “Best in Show” winner in the…
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Pricing
Atlassian Jira
Digital.ai TeamForge
Editions & Modules
Standard
$8.15
per month per user (minimum 10)
Premium
$16
per month per user (minimum 10)
Data Center
$44,000
per year 500 users
Enterprise
Contact Sales
per year
No answers on this topic
Offerings
Pricing Offerings
Atlassian Jira
Digital.ai TeamForge
Free Trial
Yes
Yes
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Atlassian Jira
Digital.ai TeamForge
Considered Both Products
Atlassian Jira
No answer on this topic
Digital.ai TeamForge
Verified User
Professional
Chose Digital.ai TeamForge
CollabNet TeamForge is superior to Mercury mainly because it has a subversion change management tool integrated with the product. CollabNet TeamForge offers more complexity but with more flexibility for managing and tracking projects. I think
CollabNet TeamForge is more …
The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
CollabNet TeamForge is more well-suited for technically knowledgeable users such as developers, systems analysts, QA but not for non-technical users due to the technical data used throughout the tool. CollabNet TeamForge is appropriate for most applications development. In any industry especially suited for high demand software delivery environments.
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
I would like to see personalization for managing artifacts, that is, allowing the user to customize pages and save personalized settings and then save them as bookmarks.
I would like an improved subversion browser such as a graphical user interface rather than a basic file explorer.
I would like built in features for CollabNet TeamForge integrated with subversion so that i can associate my private code branches and code changes.
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
No answers on this topic
Usability
Atlassian
JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
No answers on this topic
Support Rating
Atlassian
Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
They always answer the phone when we put a call in, any time. They have consistently sent out contractors when needed and were there every step of the way when we switched over from ClearCase to TeamForge years ago. The support is what you really pay for when you buy into TeamForge.
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
No answers on this topic
Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
No answers on this topic
Alternatives Considered
Atlassian
Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
CollabNet TeamForge is superior to Mercury mainly because it has a subversion change management tool integrated with the product. CollabNet TeamForge offers more complexity but with more flexibility for managing and tracking projects. I think CollabNet TeamForge is more comprehensive than either Mercury and JIRA. They're all user friendly tools with short learning curves but CollabNet TeamForge is most efficient in my experience. JIRA was recently adopted for particular applications and is currently being evaluated by various technology teams.