TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Jira

    Score8.4 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    SpiraTeam

    Score9 out of 10
    N/AInflectra SpiraTeam is a project Management solution built around capabilities such as bug tracking, quality assurance, and collaboration.

    $171.99

    per month (3 concurrent users)

    Pricing
    Atlassian JiraSpiraTeam
    Editions & Modules
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    Cloud
    $57.33
    per month per concurrent user
    Download
    $558.00
    per year per concurrent user
    Offerings
    Pricing Offerings
    Atlassian JiraSpiraTeam
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsHigher volume teams may qualify buyers for a discount.Discount available for annual billing. Billed by concurrent users (3 minimum). Discount available for larger amount of concurrent users.
    More Pricing Information
    Community Pulse
    Atlassian JiraSpiraTeam
    Considered Both Products
    Atlassian
    No answer on this topic
    Inflectra Corporation
    Chose SpiraTeam
    None Other Used
    Incentivized
    Chose SpiraTeam
    The ease of use, the configurable options per project, and the price were clear pluses for SpiraTeam.
    Incentivized
    Chose SpiraTeam
    Best return on investment tool in the market; modern tool and architecture, and absolutely a great product for the money.
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    138 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    121 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    136 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    71 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    91 Answers
    No answers on this topic
    Features
    Atlassian JiraSpiraTeam
    Project Management
    Comparison of Project Management features of Atlassian Jira and SpiraTeam
    Feature
    Atlassian Jira
    7.8
    66 Ratings
    2% above category average
    SpiraTeam
    -
    Ratings
    Task Management8.765 Ratings00 Ratings
    Resource Management7.963 Ratings00 Ratings
    Gantt Charts7.149 Ratings00 Ratings
    Scheduling7.858 Ratings00 Ratings
    Workflow Automation7.861 Ratings00 Ratings
    Team Collaboration8.564 Ratings00 Ratings
    Support for Agile Methodology8.765 Ratings00 Ratings
    Support for Waterfall Methodology7.950 Ratings00 Ratings
    Document Management6.954 Ratings00 Ratings
    Email integration7.855 Ratings00 Ratings
    Mobile Access7.044 Ratings00 Ratings
    Timesheet Tracking7.744 Ratings00 Ratings
    Change request and Case Management8.149 Ratings00 Ratings
    Budget and Expense Management7.136 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Atlassian Jira and SpiraTeam
    Feature
    Atlassian Jira
    7.7
    40 Ratings
    0% above category average
    SpiraTeam
    -
    Ratings
    Quotes/estimates7.732 Ratings00 Ratings
    Invoicing8.125 Ratings00 Ratings
    Project & financial reporting7.436 Ratings00 Ratings
    Integration with accounting software7.427 Ratings00 Ratings
    Best Alternatives
    Atlassian JiraSpiraTeam
    Small Businesses
    Any.do
    Score8 out of 10
    Polarion ALM
    Score10 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    PTC Windchill RV&S
    Score2 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Polarion ALM
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Atlassian JiraSpiraTeam
    Likelihood to Recommend
    8.3
    (254 ratings)
    9.0
    (3 ratings)
    Likelihood to Renew
    8.6
    (37 ratings)
    -
    (0 ratings)
    Usability
    7.8
    (79 ratings)
    9.0
    (1 ratings)
    Availability
    8.0
    (4 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (24 ratings)
    -
    (0 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (9 ratings)
    8.0
    (1 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Atlassian JiraSpiraTeam
    Likelihood to Recommend
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
    Read full review
    Inflectra Corporation
    *Well Suited for Organizations having [fewer] numbers of Tech People that [means] it's easy to operate and maintain. Currently find no scenarios for its less [appropriateness]
    Incentivized
    Read full review
    Pros
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
    Read full review
    Inflectra Corporation
    • Very easy to use.
    • Entire collaboration suite for the software development lifecycle.
    • Configurable to particular project needs.
    Read full review
    Cons
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
    Read full review
    Inflectra Corporation
    • Some more sample reports or allow for a cross reference reporting engine
    Read full review
    Likelihood to Renew
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
    Read full review
    Inflectra Corporation
    No answers on this topic
    Usability
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
    Read full review
    Inflectra Corporation
    The usability is excellent in most cases but lacks some intuitive functions, such as a copy to the clipboard for selected items. In fact, in an older version, a COPY button copied all selected records rather than putting it on the clipboard. The button has been renamed recently to CLONE, otherwise, my rating would be lower.
    Read full review
    Reliability and Availability
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
    Read full review
    Inflectra Corporation
    No answers on this topic
    Performance
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
    Read full review
    Inflectra Corporation
    No answers on this topic
    Support Rating
    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
    Read full review
    Inflectra Corporation
    No answers on this topic
    In-Person Training
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
    Read full review
    Inflectra Corporation
    No answers on this topic
    Online Training
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Incentivized
    Read full review
    Inflectra Corporation
    No answers on this topic
    Implementation Rating
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Incentivized
    Read full review
    Inflectra Corporation
    No answers on this topic
    Alternatives Considered
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
    Read full review
    Inflectra Corporation
    None Other Used
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Atlassian
    Product is rellay good but pricing part I am not aware
    Incentivized
    Read full review
    Inflectra Corporation
    No answers on this topic
    Scalability
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
    Read full review
    Inflectra Corporation
    No answers on this topic
    Return on Investment
    Atlassian
    • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
    • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
    Incentivized
    Read full review
    Inflectra Corporation
    • Better historical information about what happend in past releases, deeper integration with the whole software development life cycle.
    Read full review
    ScreenShots