What users are saying about
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47 Ratings
2 Ratings

Audiense

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47 Ratings
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Score 7.5 out of 100
2 Ratings
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Score 6 out of 100

Attribute Ratings

  • Crowdbabble is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.5

Audiense

75%
23 Ratings
8.0

Crowdbabble

80%
1 Rating

Likelihood to Renew

6.2

Audiense

62%
4 Ratings

Crowdbabble

N/A
0 Ratings

Usability

8.0

Audiense

80%
1 Rating

Crowdbabble

N/A
0 Ratings

Availability

8.0

Audiense

80%
2 Ratings

Crowdbabble

N/A
0 Ratings

Performance

8.0

Audiense

80%
2 Ratings

Crowdbabble

N/A
0 Ratings

Support Rating

9.5

Audiense

95%
4 Ratings

Crowdbabble

N/A
0 Ratings

Online Training

9.0

Audiense

90%
1 Rating

Crowdbabble

N/A
0 Ratings

Implementation Rating

9.5

Audiense

95%
4 Ratings

Crowdbabble

N/A
0 Ratings

Likelihood to Recommend

Audiense

When you start a strategy and want to discover how the audiense is composed, this is the first step to start exploring and then create your buyer personas with more details from other auxiliary tools (social listening, market research). Audiense is the best way to start exploring. It works better when you are dealing with big social media accounts when you want to explore audiences from a specific country or very specific interests. It’s good to import information from listening tools like Brandwatch to get better results about your audience.
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Crowdbabble, Inc.

You can evaluate and solve problems connected to clients' social accounts in real time. You are able to show not only the issue but why something is an issue in the first place. The benefit is that our clients are fully informed and aware of our transparency.
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Pros

Audiense

  • Audiense is the best tool I have found for tie your tweets to changes in your followers. In essence, I can see when tweets are gaining or losing followers for my account.
  • Audiense also has great analytical tools like best time to tweet reports
  • Audiense also provide a very complete look at each person you follow or is following you. It helps to understand who the people are.
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Crowdbabble, Inc.

  • You are able to come up with engaging content that appeals to social followers. This helps increase the organic reach of our clients on their social channels.
  • Reports are really customizable, easy to share with clients.
  • Tremendous customer support. I had a skype call with the founder!
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Cons

Audiense

  • For the USA, if Audiense.com is able to pull in the FULL spectrum of Acxiom data, then we have a truly splendid solution.
  • For the world, if Audiense.com is able to enrich an audience with PIPL, Apollo.io, and Full Contact API data, then we have the next iteration of this already amazing solution
  • As Audiense.com refines its SEMRush partnership, we will see advanced SEO unlink anything seen in past decades.
  • If Audiense.com were to integrate the full capabilities of Relationship Science ( relsci.com ), then we would, as salespeople, have the next iteration of the solution as a sales power tool.
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Crowdbabble, Inc.

  • Pinterest support is lacking, could be more robust.
  • Reports could offer more customization, sometimes elementary.
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Pricing Details

Audiense

Starting Price

$99 per month

Editions & Modules

Audiense editions and modules pricing
EditionModules
Audience Insights6961
Twitter Marketing (formerly Socialbro)392

Footnotes

  1. per month (billed annually)
  2. per month (billed annually)

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Crowdbabble

Starting Price

$21 per month

Editions & Modules

Crowdbabble editions and modules pricing
EditionModules
Professional$211
Business$422
Enterprise$833

Footnotes

  1. per month
  2. per month
  3. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

Audiense

I have been using it for a few years now and I still think it's a pretty competitive tool, although a lot of new interesting tools are coming on the market and I am always on the lookout for new solutions. If it keeps innovating, however, Audiense could stay relevant for some time to come
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Crowdbabble, Inc.

No answers on this topic

Usability

Audiense

The dashboard is excellent and easy to understand. Their messaging is very clear. The reports are visual and powerful.
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Crowdbabble, Inc.

No answers on this topic

Reliability and Availability

Audiense

I have never had an issue.
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Crowdbabble, Inc.

No answers on this topic

Performance

Audiense

I have never had an issue.
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Crowdbabble, Inc.

No answers on this topic

Support Rating

Audiense

Any questions we had were promptly answered.
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Crowdbabble, Inc.

No answers on this topic

Online Training

Audiense

Pretty simple to start using. Have to do some self-study to learn more advanced features
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Crowdbabble, Inc.

No answers on this topic

Implementation Rating

Audiense

Just a plug and play online tool
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Crowdbabble, Inc.

No answers on this topic

Alternatives Considered

Audiense

I have used a few audience insight tools but I find Audiense has a large mix of data within one platform. For instance, IBM Watson, Demos, Social Listening, Hashtags. It is great to have a lot of insights about an audience in one place to have a holistic understanding.
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Crowdbabble, Inc.

Buzzsumo shows you the most shared links and key influencers for any topic or website. Crowdbabble is more about overall account health and reporting.
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Return on Investment

Audiense

  • Definitely increased the value of my social intelligence data. Now I'm able to really understand who my audience is and this helps my clients think about them as real people instead of an anonymous group.
  • Time saved, being able to click a button and then have my audience generated within a couple of hours without me having to do anything else is invaluable.
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Crowdbabble, Inc.

  • It can be seen as redundant to the in-house reporting done by most of the social platforms.
  • Its enterprise costs more than some clients might be willing to cover.
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Screenshots

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