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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Audiense

    Score10 out of 10
    N/AAudiense is a social marketing platform focused on Twitter analytics. The company and product was formerly called SocialBro, and rebranded in 2015. Capabilities include social listening, social marketing, and Twitter advertising.

    $99

    per month

    Growave

    Score9.7 out of 10
    Small Businesses (1-50 employees)
    Growave (formerly SocialShopWave), a small company in Kyrgyzstan, offers a Social Login app for Shopify stores, and social product reviews and comments.

    $9

    per month

    Pricing
    AudienseGrowave
    Editions & Modules
    Twitter Marketing (formerly Socialbro)
    $39
    per month (billed annually)
    Audience Insights
    $696
    per month (billed annually)
    No answers on this topic
    Offerings
    Pricing Offerings
    AudienseGrowave
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    AudienseGrowave
    Considered Both Products
    Audiense
    No answer on this topic
    Growave (formerly SocialShopWave)
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    19 Answers
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    19 Answers
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    19 Answers
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    19 Answers
    100%
    Implementation went as expected
    11 Answers
    User Ratings
    AudienseGrowave
    Likelihood to Recommend
    7.3
    (23 ratings)
    10.0
    (12 ratings)
    Likelihood to Renew
    5.8
    (4 ratings)
    10.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    10.0
    (2 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.5
    (2 ratings)
    10.0
    (6 ratings)
    Online Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.5
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    AudienseGrowave
    Likelihood to Recommend
    Audiense
    When you start a strategy and want to discover how the audiense is composed, this is the first step to start exploring and then create your buyer personas with more details from other auxiliary tools (social listening, market research). Audiense is the best way to start exploring. It works better when you are dealing with big social media accounts when you want to explore audiences from a specific country or very specific interests. It’s good to import information from listening tools like Brandwatch to get better results about your audience.
    Incentivized
    Read full review
    Growave (formerly SocialShopWave)
    After an exhaustive search, I was excited to choose Growave for my biz rewards & loyalty program, the Smile High Club™. The app is very customizeable so has checked off every requirement as far as our branding style guide goes. The greatest thing about Growave is its people. They are so kind, patient & know their stuff!! They always have an answer for me
    Read full review
    Pros
    Audiense
    • Audiense is the best tool I have found for tie your tweets to changes in your followers. In essence, I can see when tweets are gaining or losing followers for my account.
    • Audiense also has great analytical tools like best time to tweet reports
    • Audiense also provide a very complete look at each person you follow or is following you. It helps to understand who the people are.
    Read full review
    Growave (formerly SocialShopWave)
    • Support - They respond to emails quickly and professionally.
    • Coding - They are Shopify experts and will also try to find a solution to a request.
    • They are also cost effective meaning we are able to progress with development of our site without the high cost some other agencies charge.
    Read full review
    Cons
    Audiense
    • For the USA, if Audiense.com is able to pull in the FULL spectrum of Acxiom data, then we have a truly splendid solution.
    • For the world, if Audiense.com is able to enrich an audience with PIPL, Apollo.io, and Full Contact API data, then we have the next iteration of this already amazing solution
    • As Audiense.com refines its SEMRush partnership, we will see advanced SEO unlink anything seen in past decades.
    • If Audiense.com were to integrate the full capabilities of Relationship Science ( relsci.com ), then we would, as salespeople, have the next iteration of the solution as a sales power tool.
    Incentivized
    Read full review
    Growave (formerly SocialShopWave)
    • Not really anything there that would necessarily be needed, or that troubled the usage of the app. Of course, there were some "problems" or how I would better describe it "things that needed to be changed" when we first started with the app, but the back office is very easy to use and understand and if there was something, that couldn't be solved there, the customer service was very easy to respond, handle and solve the situation. So that's not really a drawback, because I guess it's a normal thing.
    • The only thing that could be adapted, is that the emails are not multilingual. So it is not possible to translate them even with another translation app. So that's sort of bad for a multilingual shop, but is only a minor drawback.
    Read full review
    Likelihood to Renew
    Audiense
    I have been using it for a few years now and I still think it's a pretty competitive tool, although a lot of new interesting tools are coming on the market and I am always on the lookout for new solutions. If it keeps innovating, however, Audiense could stay relevant for some time to come
    Incentivized
    Read full review
    Growave (formerly SocialShopWave)
    Because it has been a very useful app, easy to use, filled with great options and a terrific customer service.
    Incentivized
    Read full review
    Usability
    Audiense
    The dashboard is excellent and easy to understand. Their messaging is very clear. The reports are visual and powerful.
    Read full review
    Growave (formerly SocialShopWave)
    We're currently a small newly launched eCommerce business so our needs are pretty basic. This app is free and does what we need it to and Growave's customer support and their dev team are super patient, helpful and attentive.
    Read full review
    Reliability and Availability
    Audiense
    I have never had an issue.
    Read full review
    Growave (formerly SocialShopWave)
    No answers on this topic
    Performance
    Audiense
    I have never had an issue.
    Read full review
    Growave (formerly SocialShopWave)
    No answers on this topic
    Support Rating
    Audiense
    Any questions we had were promptly answered.
    Read full review
    Growave (formerly SocialShopWave)
    They are super attentive and will work with you to make sure that Growave is properly integrated on your site. I had a few conversations with them. They always had prompt replies and they helped to create some custom solutions so that their modules matched the style of our website. It was overall a really great experience working with them.
    Incentivized
    Read full review
    Online Training
    Audiense
    Pretty simple to start using. Have to do some self-study to learn more advanced features
    Read full review
    Growave (formerly SocialShopWave)
    No answers on this topic
    Implementation Rating
    Audiense
    Just a plug and play online tool
    Read full review
    Growave (formerly SocialShopWave)
    It was easy to do and their support team helped when needed.
    Incentivized
    Read full review
    Alternatives Considered
    Audiense
    I have used a few audience insight tools but I find Audiense has a large mix of data within one platform. For instance, IBM Watson, Demos, Social Listening, Hashtags. It is great to have a lot of insights about an audience in one place to have a holistic understanding.
    Incentivized
    Read full review
    Growave (formerly SocialShopWave)
    Yotpo seems to have more ways to integrate your reviews with other features on your site, but Growave is a simple solution for people who aren't actively focusing their attention on reviews. Yotpo also seems to have better filters for negative keywords and swear words (important for children's toy company). However, Yotpo carries a much higher price tag.
    Incentivized
    Read full review
    Return on Investment
    Audiense
    • Definitely increased the value of my social intelligence data. Now I'm able to really understand who my audience is and this helps my clients think about them as real people instead of an anonymous group.
    • Time saved, being able to click a button and then have my audience generated within a couple of hours without me having to do anything else is invaluable.
    Incentivized
    Read full review
    Growave (formerly SocialShopWave)
    • Consumers truly enjoy the loyalty point program.
    • The App makes it very fluid for easy log in's by the consumer.
    • E-mail Notifications and retention programs are effective.
    Read full review
    ScreenShots

    Audiense Screenshots

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    Growave Screenshots

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