Audiense vs. Growave

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Audiense
Score 10.0 out of 10
N/A
Audiense is a social marketing platform focused on Twitter analytics. The company and product was formerly called SocialBro, and rebranded in 2015. Capabilities include social listening, social marketing, and Twitter advertising.
$99
per month
Growave
Score 9.7 out of 10
Small Businesses (1-50 employees)
Growave (formerly SocialShopWave), a small company in Kyrgyzstan, offers a Social Login app for Shopify stores, and social product reviews and comments.
$9
per month
Pricing
AudienseGrowave
Editions & Modules
Twitter Marketing (formerly Socialbro)
$39
per month (billed annually)
Audience Insights
$696
per month (billed annually)
No answers on this topic
Offerings
Pricing Offerings
AudienseGrowave
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AudienseGrowave
Best Alternatives
AudienseGrowave
Small Businesses
Talkwalker by Hootsuite
Talkwalker by Hootsuite
Score 7.6 out of 10
Clover
Clover
Score 9.1 out of 10
Medium-sized Companies
Talkwalker by Hootsuite
Talkwalker by Hootsuite
Score 7.6 out of 10
Oracle Marketing
Oracle Marketing
Score 7.0 out of 10
Enterprises
Talkwalker by Hootsuite
Talkwalker by Hootsuite
Score 7.6 out of 10
Oracle Marketing
Oracle Marketing
Score 7.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AudienseGrowave
Likelihood to Recommend
7.3
(23 ratings)
10.0
(12 ratings)
Likelihood to Renew
5.8
(4 ratings)
10.0
(1 ratings)
Usability
8.0
(1 ratings)
10.0
(2 ratings)
Availability
8.0
(1 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
9.5
(2 ratings)
10.0
(6 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.5
(2 ratings)
10.0
(1 ratings)
User Testimonials
AudienseGrowave
Likelihood to Recommend
Audiense
When you start a strategy and want to discover how the audiense is composed, this is the first step to start exploring and then create your buyer personas with more details from other auxiliary tools (social listening, market research). Audiense is the best way to start exploring. It works better when you are dealing with big social media accounts when you want to explore audiences from a specific country or very specific interests. It’s good to import information from listening tools like Brandwatch to get better results about your audience.
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Growave (formerly SocialShopWave)
After an exhaustive search, I was excited to choose Growave for my biz rewards & loyalty program, the Smile High Club™. The app is very customizeable so has checked off every requirement as far as our branding style guide goes. The greatest thing about Growave is its people. They are so kind, patient & know their stuff!! They always have an answer for me
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Pros
Audiense
  • Audiense is the best tool I have found for tie your tweets to changes in your followers. In essence, I can see when tweets are gaining or losing followers for my account.
  • Audiense also has great analytical tools like best time to tweet reports
  • Audiense also provide a very complete look at each person you follow or is following you. It helps to understand who the people are.
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Growave (formerly SocialShopWave)
  • Support - They respond to emails quickly and professionally.
  • Coding - They are Shopify experts and will also try to find a solution to a request.
  • They are also cost effective meaning we are able to progress with development of our site without the high cost some other agencies charge.
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Cons
Audiense
  • For the USA, if Audiense.com is able to pull in the FULL spectrum of Acxiom data, then we have a truly splendid solution.
  • For the world, if Audiense.com is able to enrich an audience with PIPL, Apollo.io, and Full Contact API data, then we have the next iteration of this already amazing solution
  • As Audiense.com refines its SEMRush partnership, we will see advanced SEO unlink anything seen in past decades.
  • If Audiense.com were to integrate the full capabilities of Relationship Science ( relsci.com ), then we would, as salespeople, have the next iteration of the solution as a sales power tool.
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Growave (formerly SocialShopWave)
  • Consider making some of the Enterprise only features available to Growth. Specifically, ability to offer products in exchange for points! I would like to give my best customer the opportunity to earn really cool corporate swag. For example, Collect 100 S'Miles (points) in exchange to WhiteBrights leather book bag. Also, Klaviyo integration. That should not be an Enterprise level feature?
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Likelihood to Renew
Audiense
I have been using it for a few years now and I still think it's a pretty competitive tool, although a lot of new interesting tools are coming on the market and I am always on the lookout for new solutions. If it keeps innovating, however, Audiense could stay relevant for some time to come
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Growave (formerly SocialShopWave)
Because it has been a very useful app, easy to use, filled with great options and a terrific customer service.
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Usability
Audiense
The dashboard is excellent and easy to understand. Their messaging is very clear. The reports are visual and powerful.
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Growave (formerly SocialShopWave)
We're currently a small newly launched eCommerce business so our needs are pretty basic. This app is free and does what we need it to and Growave's customer support and their dev team are super patient, helpful and attentive.
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Reliability and Availability
Audiense
I have never had an issue.
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Growave (formerly SocialShopWave)
No answers on this topic
Performance
Audiense
I have never had an issue.
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Growave (formerly SocialShopWave)
No answers on this topic
Support Rating
Audiense
Any questions we had were promptly answered.
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Growave (formerly SocialShopWave)
They are super attentive and will work with you to make sure that Growave is properly integrated on your site. I had a few conversations with them. They always had prompt replies and they helped to create some custom solutions so that their modules matched the style of our website. It was overall a really great experience working with them.
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Online Training
Audiense
Pretty simple to start using. Have to do some self-study to learn more advanced features
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Growave (formerly SocialShopWave)
No answers on this topic
Implementation Rating
Audiense
Just a plug and play online tool
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Growave (formerly SocialShopWave)
It was easy to do and their support team helped when needed.
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Alternatives Considered
Audiense
I have used a few audience insight tools but I find Audiense has a large mix of data within one platform. For instance, IBM Watson, Demos, Social Listening, Hashtags. It is great to have a lot of insights about an audience in one place to have a holistic understanding.
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Growave (formerly SocialShopWave)
Yotpo seems to have more ways to integrate your reviews with other features on your site, but Growave is a simple solution for people who aren't actively focusing their attention on reviews. Yotpo also seems to have better filters for negative keywords and swear words (important for children's toy company). However, Yotpo carries a much higher price tag.
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Return on Investment
Audiense
  • Definitely increased the value of my social intelligence data. Now I'm able to really understand who my audience is and this helps my clients think about them as real people instead of an anonymous group.
  • Time saved, being able to click a button and then have my audience generated within a couple of hours without me having to do anything else is invaluable.
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Growave (formerly SocialShopWave)
  • Consumers truly enjoy the loyalty point program.
  • The App makes it very fluid for easy log in's by the consumer.
  • E-mail Notifications and retention programs are effective.
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ScreenShots

Audiense Screenshots

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Growave Screenshots

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