Automox is an endpoint management platform built for the era of autonomous operations. It provides a cloud-native foundation that unifies automation, speed, visibility, and trust.
$1
per month per endpoint
HCL BigFix
Score 7.1 out of 10
N/A
BigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).
N/A
Pricing
Automox
HCL BigFix
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Automox
HCL BigFix
Free Trial
Yes
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Automox can patch macOS, Windows, and Linux endpoints with PatchOS, an offering at $1 per endpoint/ month with an annual commitment.
The Automate Essentials or Automate Enterprise packages are for scaling IT automation, endpoint configuration, and software updates.
Modules are available with Automox Assist, a one-on-one remote endpoint control and assistance for helpdesk technicians.
I've used a number of other patching products at previous employers. Automox, while it does not have all the bells and whistles of SCCM, Tanium, or BigFix such as software self service or automated deployment through network scanning, software catalogs, or warranty check …
Automox has a larger list of 3rd party software that is available. In my experience, Automox does not allow you to browse software looking for updates to apply. In my opinion, the reporting of automox sucks comparatively.
Automox was at the top of the group - it was a light client, a SAAS offering and did not have some of the bells and whistles that the tools have but was not something that we would use. Also, the learning curve for the support staff was easy enough and we did not need SMEs that …
We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as …
I was able to update browsera like edge and chrome which have updates every few days, automatically. No more emails to ask people to update edge or chrome. Display drivers and dell drivers are not visible for users, having Automox update them make it much easier for users as not all of the users are technical.
Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency. However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
Server patching orchestration. There is no way to patch and reboot systems in order of importance, such as database servers before application servers.
Worklets for patching .net core and similar.
Worklets for removing unwanted Java installs or other unwanted software.
Integration with Tenable Vulnerability Management.
AI script development should be included at no additional cost; GPT or Gemini can be used instead for free and pasted into Automox. Why charge when others are free?
Official worklets are slow to be added or updated.
This is a software that just works. Once configured its a set and forget kind of tool that keeps things up to date and alerts me if something is wrong. I was able to work through an expansion project to deploy an additional 500 devices in almost no time and create a robust self-patching environment.
It's great at what it does. We're able to veiw endpoints that are online in real time, and run scans on them to ensure they're still compliant. The software itself is very easy to use and set up on end points, with the main admin portal having a clean and very easy to understand set up
I did not need to reach out to support often but when I did the answers were relatively correct and they were answered quickly. The only thing I might "ding" their support on was their lack of understanding of OS's different from Windows and especially Linux. Other than that I was satisfied
Implementing Automox successfully starts with a clear strategy for organizing and grouping devices based on operating systems, environments, or business criticality. This ensures that patching and configuration policies can be applied with precision. A phased rollout approach is essential—beginning with a pilot group allows teams to test patching schedules, reboot behaviors, and custom Worklets before scaling across the organization. Leveraging Worklets from the start can significantly boost automation by enforcing security baselines and performing routine system tasks. Integration with existing SOC tools, such as SIEMs, enhances visibility and response time by correlating patch compliance with threat intelligence. Additionally, aligning patching schedules with operational downtimes minimizes disruptions, and consistent monitoring and reporting helps maintain compliance and prepare for audits. Overall, Automox offers a streamlined and effective solution, but its true value is unlocked through thoughtful planning, testing, and integration with existing IT and security workflows.
We felt that Automox provided us with the functionality our MSP offered, including OS and device patching, as well as remote control capabilities, but in a better and more manageable way. We also felt the usability of the tool gave us the ability to be effective in our way of working, as well as integrating with Rapid7 was a massive benefit for us.
We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
Being a start up, we have pivoted our strategies a number of times. The pay as you go model has worked very well for us, and has prevented us from overprovisioning
The time saved pulling reports to provide to auditors has been well worth our small spend on the solution
We have no need to maintain a scanning tool or invest in hardware thanks to the SaaS nature of Automox
