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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Automox

    Score8.7 out of 10
    N/AAutomox is an endpoint management platform built for the era of autonomous operations. It provides a cloud-native foundation that unifies automation, speed, visibility, and trust.

    $1

    per month per endpoint

    Progress Chef

    Score6.5 out of 10
    N/AChef IT infrastructure automation suites were developed by Chef Software in Seattle and acquired by Progress Software in September 2020. The Chef Enterprise Automation Stack is an integrated suite of automation technologies presented as a solution for delivering change quickly, repeatedly, and securely over every application's lifecycle. The Chef Effortless Infrastructure Suit is an integrated suite of automation technologies to codify infrastructure, security, and compliance, as well as…N/A
    Pricing
    AutomoxProgress Chef
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AutomoxProgress Chef
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAutomox can patch macOS, Windows, and Linux endpoints with PatchOS, an offering at $1 per endpoint/ month with an annual commitment. The Automate Essentials or Automate Enterprise packages are for scaling IT automation, endpoint configuration, and software updates. Modules are available with Automox Assist, a one-on-one remote endpoint control and assistance for helpdesk technicians.—
    More Pricing Information
    Community Pulse
    AutomoxProgress Chef
    Considered Both Products
    Automox
    No answer on this topic
    Progress Software
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    171 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    162 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    168 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    128 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    155 Answers
    100%
    Implementation went as expected
    6 Answers
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    AutomoxProgress Chef
    Likelihood to Recommend
    9.0
    (178 ratings)
    8.9
    (18 ratings)
    Likelihood to Renew
    9.2
    (9 ratings)
    -
    (0 ratings)
    Usability
    9.2
    (144 ratings)
    7.3
    (1 ratings)
    Availability
    5.5
    (1 ratings)
    -
    (0 ratings)
    Performance
    1.0
    (1 ratings)
    9.4
    (5 ratings)
    Support Rating
    7.9
    (10 ratings)
    7.7
    (3 ratings)
    Implementation Rating
    9.1
    (4 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.4
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.6
    (5 ratings)
    Product Scalability
    6.4
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    AutomoxProgress Chef
    Likelihood to Recommend
    Automox
    Automox is well suited in your are looking for patching management solution for your cloud native workload, if you are using Microsoft Azure for example you can use Azure patch management no doubt but what about application level vulnerabilities Microsoft will not give you that information but Automox will. Also you need to make sure apart from patching your 3rd party apps like Zoom, slack, Chrome or any other software you are using need to be updated on time to get latest features installed you need Automox and it work perfect
    Incentivized
    Read full review
    Progress Software
    Chef is a fantastic tool for automating software deployments that aren't able to be containerized. It's more developer-oriented than its other competitors and thus allows you to do more with it. The Chef Infra Server software is rock-solid and has been extremely stable in our experience. I would definitely recommend its use if you're looking for an automation framework. And it also offers InSpec which is a very good tool for testing your infrastructure to ensure it deployed as intended.
    Incentivized
    Read full review
    Pros
    Automox
    • Shows applications installed on a specific asset
    • Able to push policies and updates remotely , creating policies is easy.
    • Keep track of compliant devices and when is the last time they have connected to the servers
    • All the great information provided within one single device
    Incentivized
    Read full review
    Progress Software
    • Chef is great at deploying code to both small and large groups of servers.
    • We use chef to standup new servers as well as deploy updated code to existing servers and it does this very well.
    • Being able to make a change and have it push manually or automatically to any subset of servers has changed the landscape of how our IT teams operate.
    Incentivized
    Read full review
    Cons
    Automox
    • There are some applications that updates to the wrong version causing Channel version issues, this then needs to be excluded from the policy and updated via a script.
    • Certain software like NET. is not updated
    • The worklet / remediation / evaluation system is not always effective, does not work all the time. Needs to be very detailed for it work.
    Incentivized
    Read full review
    Progress Software
    • Chef could do a better job with integration with other DevOps tools. Our company relies on Jenkins and Ansible, which took some development and convincing for plug-ins to be created/available.
    • It would be nice if kitchen didn't only have a vagrant/virtual-box prerequisite. Our company one day stop allowing virtual-box to run without special privileges, and that caused a lot of issues for people trying to do kitchen tests.
    • Chef could use more practice materials for the advanced certification badges. There was not a lot of guidance in what to study or examples of certain topics.
    Incentivized
    Read full review
    Likelihood to Renew
    Automox
    We really like Automox and have had a very positive experience using the platform. It has made managing and supporting our environment significantly easier, while giving us the visibility and control we need to manage devices effectively. It has simplified a number of operational tasks for our team, and we are very happy with the value and capabilities it provides.
    Incentivized
    Read full review
    Progress Software
    No answers on this topic
    Usability
    Automox
    I would rate Automox's overall usability a 9 out of 10. The platform is easy to navigate and provides strong endpoint visibility through a centralized console. Creating policies and identifying vulnerable devices are straightforward tasks. Remediation can be deployed in a few clicks, compared to the significant work involved in manual patching. The interface drastically improves efficiency for our IT team.
    Incentivized
    Read full review
    Progress Software
    The suite of tools is very powerful. The ability to create custom modules allows for unlimited potential for managing all aspects of a system. However, there is pretty significant learning curve with the toolset. It currently takes approx 3-4 months for new engineers to feel comfortable with our implementation
    Incentivized
    Read full review
    Performance
    Automox
    No answers on this topic
    Progress Software
    It loads quick enough for basically all our systems. Because we have this for local dev environments, speed isn't really a big issue here. Yes, depending on the system, sometimes it does take a relatively long time, but it's not an issue for me. One thing that is annoying is that if I want to make a small change to a cookbook and re-run the Chef client, I can't just make the change in the cache and run it. I have to do the whole process of updating the server.
    Incentivized
    Read full review
    Support Rating
    Automox
    I did not need to reach out to support often but when I did the answers were relatively correct and they were answered quickly. The only thing I might "ding" their support on was their lack of understanding of OS's different from Windows and especially Linux. Other than that I was satisfied
    Incentivized
    Read full review
    Progress Software
    Support for Chef is easily available for fee or through the open source community as most the issues you will face will have been addressed through the Chef developer community forums. The documentation for Chef is moderate to great and easily readable.
    Incentivized
    Read full review
    Implementation Rating
    Automox
    Implementing Automox successfully starts with a clear strategy for organizing and grouping devices based on operating systems, environments, or business criticality. This ensures that patching and configuration policies can be applied with precision. A phased rollout approach is essential—beginning with a pilot group allows teams to test patching schedules, reboot behaviors, and custom Worklets before scaling across the organization. Leveraging Worklets from the start can significantly boost automation by enforcing security baselines and performing routine system tasks. Integration with existing SOC tools, such as SIEMs, enhances visibility and response time by correlating patch compliance with threat intelligence. Additionally, aligning patching schedules with operational downtimes minimizes disruptions, and consistent monitoring and reporting helps maintain compliance and prepare for audits. Overall, Automox offers a streamlined and effective solution, but its true value is unlocked through thoughtful planning, testing, and integration with existing IT and security workflows.
    Incentivized
    Read full review
    Progress Software
    No answers on this topic
    Alternatives Considered
    Automox
    We chose this tool over Automox because, before Automox, we used Intune, and at the time we were on Office 365, so Intune was almost free. Later, the board decided to move from the Microsoft 365 suite to Google Workspace, and Intune's endpoint management costs were high, so we moved to Automox.
    Read full review
    Progress Software
    We considered the three leading competitors in the field: Chef, Puppet and Ansible. Ansible is a very strong competitor and has a nice degree of flexibility in that it does not require a client install. Instead the configuration is delivered by SSH which is very simple. Puppet seems like it has fallen off the pace of the competition and lacked the strong community offered by Chef. We chose Chef because of the strong support by the company and the dynamic and deep community support.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Automox
    No answers on this topic
    Progress Software
    The pricing seemed inline with our products in this space. Nothing out of the ordinary in contract, term, or pricing structure
    Incentivized
    Read full review
    Professional Services
    Automox
    No answers on this topic
    Progress Software
    The entire professional services team was great to work with. The curriculum was tailored to our specific use cases. The group we worked with were very responsive, listened to our feedback, was very easy to schedule and accommodate. I cannot say enough good things about our professional services experience
    Incentivized
    Read full review
    Return on Investment
    Automox
    • Time savings are a huge one - like I mentioned earlier, 3rd party app updating used to be entirely manual.
    • Endpoint management with the dashboard's convenience and ease of readability is very nice.
    • The only negative - more recently, granular per-user options for software update notifications don't seem to be possible unless the user is isolated in their own group.
    Incentivized
    Read full review
    Progress Software
    • Chef is a good tool for baselining servers. It will be a good ROI when there are huge number of servers. For less number of servers maintaining a master will be an over head.
    • One good ROI will be that the Operations Team also gets into agile and DevOps methodologies. Operational teams can start writing scripts/automations to keep their infra more stable and their application stack more reliable.
    • Implementation of Chef eliminates the manual mode of doing things and everyone aligns to automation mind set. It helps in change of culture.
    Incentivized
    Read full review
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