Auvik vs Progress WhatsUp Gold

• Setup is easy
• Integrates with Connectwise
• Integrates with IT Glue

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• Monitoring the connection; performance, switching, and issues. We use a broadband connection for our primary and a cellular backup for the secondary. While we use routing protocols to make this switch and WhatsUp isn't used for Syslog monitoring. it alerts us within seconds.
• Backup configurations and archiving. WhatsUp does this particularly well. I use it for both Cisco routers and switches.
• The diagram feature is nice. Though I don't use it as much because of the size of our structure, it does come in handy for mapping routes of all traffic.

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• SNMP traps (not an advertised feature)
• Endpoint monitoring (not an advertised feature)

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• Sales staff can be a bit pushy in terms of selling more product than you need. This is not unique to What's Up but it can be a bit unwelcome once you have already purchased the product.
• Updates could be a little easier but overall not too bad. Once or twice we have had to start over with a new server when upgrading to a major numbered revision.
• IIS site can be a bit slow at times. This could just be our setup but I have noticed that it can be slow to respond during high traffic times. It does always respond and work properly but the wait time to move from screen to screen could be lower.

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• Better customer experiences
• Simplicity addressing network concerns
• Automated network discovery and documentation

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• Ability to maintain network equipment inventory and health reports.
• Inability to make the backups of the device using scripting or configurations of network devices.
• Less graphical representation of circuit or network traffic.

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