What users are saying about
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37 Ratings

Avanan

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37 Ratings
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Score 9.3 out of 100
52 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Avanan

I have been asked, and I will continually recommend Avanan to friends and colleagues. This is a solution that just works. Simple, and easy to install. It took us under 30-minutes to implement. We are continually amazed at how well this product works for our company.
Ed Gray | TrustRadius Reviewer

Barracuda Email Security Gateway

The Barracuda Email Security Gateway is a robust and feature rich platform, does the job it's supposed to do and integrates into existing networks easily. It is not cheap, but valuable performance never is. It is one of the truly "set it and forget it" appliances in my tool set.
Mike Maner | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Avanan
8.4
Barracuda Email Security Gateway
8.0
Anti-malware
Avanan
8.8
Barracuda Email Security Gateway
8.4
Cusomizability
Avanan
8.0
Barracuda Email Security Gateway
6.6
Data Loss Protection
Avanan
8.0
Barracuda Email Security Gateway
8.0
Threat Detection
Avanan
8.7
Barracuda Email Security Gateway
8.2
Sandboxing
Avanan
8.5
Barracuda Email Security Gateway
8.1
End-to-End Encryption
Avanan
8.5
Barracuda Email Security Gateway
8.7
Management Tools
Avanan
8.1
Barracuda Email Security Gateway
8.1

Pros

Avanan

  • The dashboard for Avanan makes all of the most important information easy to digest.
  • Alerting - specifically, the Geo-Location alerts allow us to see if a user has possibly been compromised.
  • The End-User Email Quarantine experience gives users the ability to request emails be released, which trains them to better spot legitimate emails.
Nathaniel Roebuck | TrustRadius Reviewer

Barracuda Email Security Gateway

  • ESS has a simple interface for both users and administrators.
  • The "Manage Quarantine" button in each email is a direct sign-on link, so users don't have to remember their password to manage their quarantine (this is GOLD, Jerry!).
  • The baseline functionality (catching spam/malware/phishing/malware attachments/malformed PDFs etc) is super-solid, with few false positives and few false negatives.
Bear Golightly | TrustRadius Reviewer

Cons

Avanan

  • Emails the platform sends out after setup require customization they're very basic and unreadable
  • Support is overwhelmed at this point
  • [The] initial implementation we fast but confusing to a point some things we skipped that were discussed during the demo and never got done when put into production.
Eric Rise | TrustRadius Reviewer

Barracuda Email Security Gateway

  • You need to take time in adding your contacts to a whitelist so that you don't miss an email.
  • I recommend changing the time interval; Barracuda notifies you that you have quarantined emails as we were only getting 1 per day and we missed some urgent emails.
  • The quarantine folder is web based, we'd prefer it to have been an add-in for Outlook.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Avanan

Avanan 8.2
Based on 1 answer
We've just started using the product and have another 7 months to go under contract. At this point I'd renew, Avanan continues to improve the product as well as their support.
Eric Rise | TrustRadius Reviewer

Barracuda Email Security Gateway

No score
No answers yet
No answers on this topic

Usability

Avanan

Avanan 8.7
Based on 31 answers
Usability is so easy. It was a quick configuration with entering in some credentials, accepting terms and permissions and before you know it it's already going through and taking a look at existing emails. Portal is very easy to use and there are always updates with decent logs. The new UI is great and highly intuitive.
Paul Maranzano | TrustRadius Reviewer

Barracuda Email Security Gateway

Barracuda Email Security Gateway 8.5
Based on 2 answers
So far we have had limited problems the one's we have had we can attribute to poor user judgement not our gateway failing. One of the best features is the Barracuda is intuitive to choices we make on blocking or rejecting emails which is a great feature. lessens are need to repetitively enter the same information
Anonymous | TrustRadius Reviewer

Reliability and Availability

Avanan

Avanan 9.1
Based on 1 answer
Always been available as needed.
Eric Rise | TrustRadius Reviewer

Barracuda Email Security Gateway

Barracuda Email Security Gateway 10.0
Based on 1 answer
Availability is robust and flawless. This is a non-issue, its always up & running and fail-over protection is available for restarts or upgrades.
Mike Maner | TrustRadius Reviewer

Performance

Avanan

Avanan 6.4
Based on 1 answer
It's not all the time, on occasion the platform can delay email by seven to ten minutes.
Eric Rise | TrustRadius Reviewer

Barracuda Email Security Gateway

Barracuda Email Security Gateway 6.0
Based on 1 answer
The WebUI is the only piece I find lacking on the Barracuda ESK. Its is not the fastest and is fairly utilitarian in its approach. The Outlook plug-in, while not in wide use here, causes zero slowdown in Outlook or the Barracuda ESG.
Mike Maner | TrustRadius Reviewer

Support Rating

Avanan

Avanan 8.5
Based on 32 answers
Avanan support always is ready to respond to user requests and typically does it in an exceptionally quick timeframe. Most requests are not even needed to be escalated as their team will look at active threats and deal with them before they are even a problem. Monthly meetups are also great in obtaining our needs as well as showing us what is new and in the horizon.
Anonymous | TrustRadius Reviewer

Barracuda Email Security Gateway

Barracuda Email Security Gateway 9.0
Based on 8 answers
Barracuda customer support is great. Most of the time when I can an actual tech support representative answers, not some person that will just take a message. If one is not available I will receive a call back in a very short time.
Anonymous | TrustRadius Reviewer

In-Person Training

Avanan

Avanan 1.0
Based on 1 answer
There was no in person training.
Eric Rise | TrustRadius Reviewer

Barracuda Email Security Gateway

No score
No answers yet
No answers on this topic

Online Training

Avanan

Avanan 8.2
Based on 1 answer
Takes a lot to get a 10 out of 10.
Eric Rise | TrustRadius Reviewer

Barracuda Email Security Gateway

No score
No answers yet
No answers on this topic

Alternatives Considered

Avanan

We selected Avanan based on compelling evidence and performance. The product simply stands up and does so higher than Mimecast, Barracuda, and other such products with a very reasonable price point. It's the most effective weapon against spammers and phishing that we have used to date. Avanan has a human factor that other products do not.
Gus Gilchrist | TrustRadius Reviewer

Barracuda Email Security Gateway

Through this application, I can keep my computer and system safe during its time of use and it is very helpful when detecting any threat as it has done in my system since its installation, I no longer have any problem due to the damage to my software since Barracuda protects my computer without any problem. In addition to everything with its functionalities, our company has been able to benefit successfully since our teams are in their most optimal operation, giving them better benefit and long duration and not worrying about any type of hacking, thanks to Barracuda we can be calm whenever we navigate in the network without being infected by malware.
Anonymous | TrustRadius Reviewer

Scalability

Avanan

Avanan 9.1
Based on 1 answer
It does what they claim and then some.
Eric Rise | TrustRadius Reviewer

Barracuda Email Security Gateway

No score
No answers yet
No answers on this topic

Return on Investment

Avanan

  • Improved risk mitigation by providing additional layer protection for M365.
  • Easy to setup and configure. No expert knowledge required and no downtime required.
  • Customizable license count. No need to buy the same number of mailbox users if you really don't want to protect some unused mailboxes.
Kishor Kumar TB | TrustRadius Reviewer

Barracuda Email Security Gateway

  • Allows us to set it and forget it. We don't have to worry about patch or upgrade to a newer version. Barracuda does it all for us.
  • DLP has been great. That's a risk which is hard to monitor but Barracuda does it effortlessly.
Rick Sherman | TrustRadius Reviewer

Screenshots

Barracuda Email Security Gateway

Pricing Details

Avanan

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Avanan Editions & Modules

Edition
Advanced Anti-Phishing$4.001
Complete Malware Protection$5.001
Full-Suite Protection$8.001
  1. per user per month
Additional Pricing Details
Prices for fewer than 500 users.

Barracuda Email Security Gateway

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Barracuda Email Security Gateway Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Avanan
8.9
Barracuda Email Security Gateway
8.3

Likelihood to Renew

Avanan
8.2
Barracuda Email Security Gateway

Usability

Avanan
8.7
Barracuda Email Security Gateway
8.5

Reliability and Availability

Avanan
9.1
Barracuda Email Security Gateway
10.0

Performance

Avanan
6.4
Barracuda Email Security Gateway
6.0

Support Rating

Avanan
8.5
Barracuda Email Security Gateway
9.0

In-Person Training

Avanan
1.0
Barracuda Email Security Gateway

Online Training

Avanan
8.2
Barracuda Email Security Gateway

Implementation Rating

Avanan
8.2
Barracuda Email Security Gateway

Scalability

Avanan
9.1
Barracuda Email Security Gateway

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