Avanan vs. KnowBe4 PhishER/PhishER Plus

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Avanan
Score 9.2 out of 10
N/A
Avanan, from Check Point since the August 2021 acquisition, connects security technologies to enterprise cloud applications in order to improve protection of sensitive corporate data and IP. According to the vendor, Avanan's one-click deployment allows customers to deploy a new security solution in seconds. Because it requires no appliance, agent or gateway proxy, Avanan can begin protecting any cloud application immediately, with no effect on users.
$4
per user per month
KnowBe4 PhishER/PhishER Plus
Score 9.1 out of 10
N/A
PhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.
$0.75
per month (billed annually) per seat
Pricing
AvananKnowBe4 PhishER/PhishER Plus
Editions & Modules
Advanced Anti-Phishing
$4.00
per user per month
Complete Malware Protection
$5.00
per user per month
Full-Suite Protection
$8.00
per user per month
3001-5000 Monthly Pricing Per Seat
$0.75
per month (billed annually) per seat
2001-3000 Monthly Pricing Per Seat
$0.85
per month (billed annually) per seat
1001-2000 Monthly Pricing Per Seat
$1.00
per month (billed annually) per seat
501-1000 Monthly Pricing Per Seat
$1.15
per month (billed annually) per seat
101-500 Monthly Pricing Per Seat
$1.50
per month (billed annually) per seat
Offerings
Pricing Offerings
AvananKnowBe4 PhishER/PhishER Plus
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPrices for fewer than 500 users.PhishER is a monthly per seat price, billed annually.
More Pricing Information
Community Pulse
AvananKnowBe4 PhishER/PhishER Plus
Considered Both Products
Avanan
Chose Avanan
The better product blocks phishing attacks before it gets to the user's mailbox and the secure click feature is a great benefit.
KnowBe4 PhishER/PhishER Plus

No answer on this topic

Top Pros
Top Cons
Features
AvananKnowBe4 PhishER/PhishER Plus
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Avanan
8.5
111 Ratings
2% above category average
KnowBe4 PhishER/PhishER Plus
-
Ratings
Anti-malware10.0106 Ratings00 Ratings
Customizability8.0107 Ratings00 Ratings
Data Loss Protection8.194 Ratings00 Ratings
Threat Detection10.0107 Ratings00 Ratings
Sandboxing6.594 Ratings00 Ratings
End-to-End Encryption7.276 Ratings00 Ratings
Management Tools10.0107 Ratings00 Ratings
Incident Response Platforms
Comparison of Incident Response Platforms features of Product A and Product B
Avanan
-
Ratings
KnowBe4 PhishER/PhishER Plus
8.3
96 Ratings
5% below category average
Company-wide Incident Reporting00 Ratings8.678 Ratings
Integration with Other Security Systems00 Ratings7.575 Ratings
Centralized Dashboard00 Ratings8.695 Ratings
Machine Learning to Prevent Incidents00 Ratings8.781 Ratings
Live Response for Rapid Remediation00 Ratings8.282 Ratings
Best Alternatives
AvananKnowBe4 PhishER/PhishER Plus
Small Businesses
Zoho Mail
Zoho Mail
Score 9.2 out of 10
ThreatDown, powered by Malwarebytes
ThreatDown, powered by Malwarebytes
Score 7.9 out of 10
Medium-sized Companies
Proofpoint Email Protection
Proofpoint Email Protection
Score 8.8 out of 10
InsightIDR
InsightIDR
Score 9.2 out of 10
Enterprises
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 9.4 out of 10
InsightIDR
InsightIDR
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AvananKnowBe4 PhishER/PhishER Plus
Likelihood to Recommend
10.0
(113 ratings)
8.9
(101 ratings)
Likelihood to Renew
9.1
(5 ratings)
8.5
(5 ratings)
Usability
10.0
(34 ratings)
8.2
(15 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
6.4
(1 ratings)
-
(0 ratings)
Support Rating
9.3
(35 ratings)
8.5
(3 ratings)
In-Person Training
1.0
(1 ratings)
-
(0 ratings)
Online Training
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
9.0
(2 ratings)
9.1
(1 ratings)
Configurability
9.1
(1 ratings)
8.0
(7 ratings)
Ease of integration
-
(0 ratings)
8.2
(1 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
AvananKnowBe4 PhishER/PhishER Plus
Likelihood to Recommend
Check Point Software Technologies
What it says, it provides. It has the Data leak prevention that is the major help while we have to deal with lot of clients at a time. It has the Secure Click that checks any embedded hyperlink so that when we work on emails we don't have to worry about the hidden security threats inside a email.
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KnowBe4
It is great for giving employees an easy to use tool to report phishing emails & is a good assistant to the IT Security Team reviewing those reports to make a determination & respond accordingly. there are some good automation capabilities like automatically detection spoofs of executives or automatically labelling clean emails & sending notification to reporter.
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Pros
Check Point Software Technologies
  • The dashboard for Avanan makes all of the most important information easy to digest.
  • Alerting - specifically, the Geo-Location alerts allow us to see if a user has possibly been compromised.
  • The End-User Email Quarantine experience gives users the ability to request emails be released, which trains them to better spot legitimate emails.
Read full review
KnowBe4
  • One platform that integrates reported emails and using PhishFlip to educated staff.
  • Automation to remove malicious emails from mailboxes.
  • Instantly report back to users if an email is safe or malicious.
  • Easily review vital technical information to help you make a decision if an email is a threat.
  • Allow comments to be left from staff and IT.
Read full review
Cons
Check Point Software Technologies
  • I only ever had one complaint, we had a few hiccups during the setup process. We have now been a customer for two years and have had no further issues. It is likely that the setup pain points have now been resolved as well. Overall the product does what it claims while providing a very intuitive interface.
Read full review
KnowBe4
  • KnowBe4 Reporting needs improvement by adding more flexibility.
  • Customizing Reports is a very cumbersome process.
  • Browsing my Library under "Modstore", I should be able to see if an item was used or not, how many times, or filter by "Usage".
  • Phishing Templates: create or modify Template - need the ability to embed an image (either by copy and paste or by selecting one from local computer. Currently, the only way is to use a URL that pints to an image.
  • Landing page of the Modstore: please add ability to change the results in "Detailed List" in addition to the "Tiles".
  • Phish/ER: Add the ability to Block an email or a URL with "Never Expires" option. Currently, the maximum is "60 Days". As a result, I have to go to the "Tenant Allow/Block List" on Microsoft 365 and add entries manually. That defeats the feature in Phish/ER to block from its "Console".
  • Phish/ER: There are some well known URLs and Domains to be safe. For example, https://aka.ms/LearnAboutSenderIdentification. Such URL should not be listed under "Domains & URLs" when viewing "Message Details". At least, do not allow admins to "Block" it by greying out the option to block. If, by mistake, someone blocked that URL, all messages company-wide will get blocked. That happened with me and everyone struggled to find out why emails are being blocked, including "KnowBe4 Support". It took a while until we were able to find out what was happening.
  • Phish/ER Reports are extremely limited. A lot needs to be done to offer more visibility.
  • Phish/ER Rules: It is time to introduce a Point & Click alternative to Yara.
  • Modstore: Introduce more Training modules that does not include drama or acting, just strictly instructional training. My users' community, especially execs, ask for those that are not drama or cartoonish.
  • Modstore: Although that might be outside the scope of Cybersecurity, it would be beneficial to have some training modules that teaches users about "Computer Basics". A considerable number of users do not have the basic knowledge of how a computer works, what are the different types of files, how files et stored, what is an Operating System. It is true that we, as admins, make sure they know before getting them on a corporate system. But the fact is that doe not happen in reality. You get a new user and asked to onboard him / her in a few hours. I would consider that type of training to ba an integral part of Cybersecurity awareness.
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Likelihood to Renew
Check Point Software Technologies
Cost, need to make sure the cost is competitive for how many users are using email protection as we move users to MS Teams and don't rely so much on full access to email accounts (both sending and receiving internal and external).
Read full review
KnowBe4
When we first discovered that KnowBe4 released something like this, we saw a demo of it and were floored at what it could do and how it could help us from a security standpoint. Gone are the days of us in IT sending out a mass email saying please don't click on anything in the email from sender "X", and it allows us to quietly and easily ensure that people don't take any action on malicious emails.
Read full review
Usability
Check Point Software Technologies
The end-users love not having their inboxes fill up with extra useless emails. As an administrator, it is simple to implement and maintain. The ability to put something into test mode before going live makes our life a lot easier and less stressful. Avanan has many different components to make your life easier.
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KnowBe4
The PhishER program works well in identifying phishing emails and blocking them. If it is unsure of emails based on the rules/actions we have in place it leaves the email in the PhishER inbox and we can manually review the email to determine if it is clean, spam or a threat. If determined a threat it gets added to the blocklist and will be blocked if any future emails are submitted.
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Reliability and Availability
Check Point Software Technologies
Always been available as needed.
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KnowBe4
No answers on this topic
Performance
Check Point Software Technologies
It's not all the time, on occasion the platform can delay email by seven to ten minutes.
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KnowBe4
No answers on this topic
Support Rating
Check Point Software Technologies
Support has always been there for me, they take on suggestions and product improvements quite seriously. I've spoken to techs and you can tell that they care about the product and the service in which they deliver. Avanan support is always responsive in everything I throw them and in most cases they don't tell me how to build out a widget or custom query, they actually do it for me and send it to me.
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KnowBe4
Responses to questions were answered quickly and accurately.
Read full review
In-Person Training
Check Point Software Technologies
There was no in person training.
Read full review
KnowBe4
No answers on this topic
Online Training
Check Point Software Technologies
Takes a lot to get a 10 out of 10.
Read full review
KnowBe4
No answers on this topic
Implementation Rating
Check Point Software Technologies
Ensure system administration and exchange admin are up to speed on Avanan
Read full review
KnowBe4
Work with support or rep for some basic steps, the rest is pretty straight foward.
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Alternatives Considered
Check Point Software Technologies
Avanan has a one-click solution, which subscribers or clients use to deploy a new security update. Further, Avanan has the protection of any cloud application, which means, it bypasses any security threat and maintain the set safety processes. Finally, data leakage is a shield that Avanan has deployed, a very smooth process in the firm.
Read full review
KnowBe4
Arctic Wolf also offers a similar product to PhishER using their Phish Tell engine. However, it was severely lacking in terms of workflow automation. Switching to Arctic Wolf's email reporting and response product would have increased the number of manual hours spent on email security and ensuring that end users were informed of whether the email they reported was malicious or clean.
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Scalability
Check Point Software Technologies
It does what they claim and then some.
Read full review
KnowBe4
No answers on this topic
Return on Investment
Check Point Software Technologies
  • Improved risk mitigation by providing additional layer protection for M365.
  • Easy to setup and configure. No expert knowledge required and no downtime required.
  • Customizable license count. No need to buy the same number of mailbox users if you really don't want to protect some unused mailboxes.
Read full review
KnowBe4
  • The KnowBe4 PhishER was purchased by us to provide an easy tool that will help the end-users to report suspicious emails and also help us to analyze all the reported emails in one place and this tool fits our requirements.
  • The price of KnowBe4 PhishER is not too expensive, with the features it provides and the capabilities this tool has, it is a reasonable price and you will get a discount and extra months as well if you are looking for a long-term contract.
  • In terms of technical aspects, it detects the pattern, URL and malicious files in the email perfectly.
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ScreenShots

Avanan Screenshots

Screenshot of Avanan Security DashboardScreenshot of Screenshot of Screenshot of

KnowBe4 PhishER/PhishER Plus Screenshots

Screenshot of a diagram of the PhishER Plus workflow. Reviewing the PhishER Plus workflow before getting started will provide an understanding of how it works.Screenshot of the Dashboard that first appears when entering the PhishER Plus platform. Here, a quick overview of the PhishER Plus platform will appear.