What users are saying about
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Top Rated
277 Ratings
6 Ratings
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Score 9.3 out of 100

WatchGuard AuthPoint

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Top Rated
277 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Feature Set Ratings

    Identity Management

    9.1

    Avatier Identity Anywhere

    91%

    WatchGuard AuthPoint

    Feature Set Not Supported
    N/A
    Avatier Identity Anywhere ranks higher in 5/5 features

    ID-Management Access Control

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    ID Management Single-Sign On (SSO)

    9.6
    96%
    2 Ratings
    N/A
    0 Ratings

    Password Management

    8.8
    88%
    4 Ratings
    N/A
    0 Ratings

    Account Provisioning and De-provisioning

    8.9
    89%
    3 Ratings
    N/A
    0 Ratings

    ID Management Workflow Automation

    9.1
    91%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Avatier Identity Anywhere is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.3

    Avatier Identity Anywhere

    93%
    6 Ratings
    8.9

    WatchGuard AuthPoint

    89%
    167 Ratings

    Likelihood to Renew

    Avatier Identity Anywhere

    N/A
    0 Ratings
    9.0

    WatchGuard AuthPoint

    90%
    15 Ratings

    Usability

    Avatier Identity Anywhere

    N/A
    0 Ratings
    8.6

    WatchGuard AuthPoint

    86%
    25 Ratings

    Availability

    Avatier Identity Anywhere

    N/A
    0 Ratings
    7.9

    WatchGuard AuthPoint

    79%
    3 Ratings

    Performance

    Avatier Identity Anywhere

    N/A
    0 Ratings
    8.0

    WatchGuard AuthPoint

    80%
    3 Ratings

    Support Rating

    Avatier Identity Anywhere

    N/A
    0 Ratings
    9.3

    WatchGuard AuthPoint

    93%
    67 Ratings

    In-Person Training

    Avatier Identity Anywhere

    N/A
    0 Ratings
    6.4

    WatchGuard AuthPoint

    64%
    1 Rating

    Online Training

    Avatier Identity Anywhere

    N/A
    0 Ratings
    8.5

    WatchGuard AuthPoint

    85%
    2 Ratings

    Implementation Rating

    Avatier Identity Anywhere

    N/A
    0 Ratings
    8.9

    WatchGuard AuthPoint

    89%
    12 Ratings

    Configurability

    Avatier Identity Anywhere

    N/A
    0 Ratings
    6.5

    WatchGuard AuthPoint

    65%
    2 Ratings

    Ease of integration

    Avatier Identity Anywhere

    N/A
    0 Ratings
    8.2

    WatchGuard AuthPoint

    82%
    2 Ratings

    Product Scalability

    Avatier Identity Anywhere

    N/A
    0 Ratings
    8.1

    WatchGuard AuthPoint

    81%
    3 Ratings

    Vendor post-sale

    Avatier Identity Anywhere

    N/A
    0 Ratings
    9.5

    WatchGuard AuthPoint

    95%
    3 Ratings

    Vendor pre-sale

    Avatier Identity Anywhere

    N/A
    0 Ratings
    9.5

    WatchGuard AuthPoint

    95%
    3 Ratings

    Likelihood to Recommend

    Avatier

    Ease of use and a very customer focused catalog process. Would like service now functionality implemented with the tool so teams can user 1 work tool to work from. The access governance process is very well designed and extremely useful for our organization to be able to identify users that have the inappropriate access levels for their current roles
    Read full review

    WatchGuard Technologies

    WatchGuard Authpoint is well-suited for existing WatchGuard users and those heavily dependent on VPN connection. The app is easy to use and set up on iPhone and Android devices. We use a Firebox M370 and have had zero issues in the deployment or the daily use of WatchGuard AuthPoint. Everything works well and we have had zero issues after initial implementation.
    Read full review

    Pros

    Avatier

    • It allows users to reset their passwords on their own.
    • It allows our users to request access to VPN and shared drive on their own.
    • It allows us to terminate accounts quickly and easily.
    Read full review

    WatchGuard Technologies

    • The Authpoint Cloud portal is easy to use and navigate
    • It integrates well with the Firebox and gateway
    • Promptly sends 2FA request onto the user devices
    • Its very easy to re-activate token on a new device if the device is lost or stolen
    • Troubleshooting logs are available to figure out whats wrong if a user cannot authenticate
    Read full review

    Cons

    Avatier

    • The only issue I have come across is that if a user begins to reset their password, but doesn't remember all of their security questions, sometimes the tool triggers a reset even if they didn't successfully reset themselves. This becomes a problem in an environment that has password complexity requirements, such as not being able to change your password again within a 24 hour period.
    Read full review

    WatchGuard Technologies

    • While the set up was easy to do the instructions could use a little more details.
    • It would be useful to be able to tell how many users are at the firewall level instead of going out to the cloud to look for it.
    Read full review

    Pricing Details

    Avatier Identity Anywhere

    Starting Price

    $150 per user/month

    Editions & Modules

    Avatier Identity Anywhere editions and modules pricing
    EditionModules
    Avatier Identity Anywhere User Lifecycle Management5.001
    Avatier Identity Anywhere Password Management1.502
    Avatier Identity Anywhere Single Sign-On (SSO)2.003
    Avatier Identity Anywhere Access Governance3.004

    Footnotes

    1. per user/month
    2. per user/month
    3. per user/month
    4. per user/month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required $5,000

    Additional Details

    Volume discounts available for customers over 3,000 employees Educational/Non-Profit Pricing Available Upon Request

    WatchGuard AuthPoint

    Starting Price

    Editions & Modules

    WatchGuard AuthPoint editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Likelihood to Renew

      Avatier

      No answers on this topic

      WatchGuard Technologies

      Even for those tenants that we use strictly for mobile VPN only, the ease of user management makes continuing to use AuthPoint a no-brainer
      Read full review

      Usability

      Avatier

      No answers on this topic

      WatchGuard Technologies

      WatchGuard AuthPoint is very user friendly, with minimal interaction needed to both set it up, and to maintain it's continued use. The log in interface is easily understood, with clear and easily understood icons to allow for different methods of authentication. The WatchGuard team is constantly improving their Login app, which is constantly improving the user interface, allowing for a smoother and quicker login process.
      Read full review

      Reliability and Availability

      Avatier

      No answers on this topic

      WatchGuard Technologies

      It failed a couple of times for a period of an hour or so, where systems were down.
      Read full review

      Performance

      Avatier

      No answers on this topic

      WatchGuard Technologies

      No apparent problem besides a couple of times that systems weren't working
      Read full review

      Support Rating

      Avatier

      No answers on this topic

      WatchGuard Technologies

      In the case that support from WatchGuard is required, whether it be deploying to a bespoke application or product, or maintaining an existing product - WatchGuard support is fast and efficient. From logging the ticket (which is easy AND comprehensive) to getting it resolved, WatchGuard makes it easy allowing you to select how and when you want to be contacted.
      Read full review

      In-Person Training

      Avatier

      No answers on this topic

      WatchGuard Technologies

      It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
      Read full review

      Online Training

      Avatier

      No answers on this topic

      WatchGuard Technologies

      We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
      Read full review

      Implementation Rating

      Avatier

      No answers on this topic

      WatchGuard Technologies

      the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc.
      Read full review

      Alternatives Considered

      Avatier

      At the time that we implemented the solution Avatier appeared to be the best solution and has continued to meet our needs in this space
      Read full review

      WatchGuard Technologies

      We use DUO Mobile for our other MFA (i.e., Remote Desktop for Windows.) WatchGuard offers instructions on how to set up MFA with DUO, however, the WatchGuard AuthPoint setup was much simpler, so we opted to go that route. We are planning on looking into switching everything to WatchGuard AuthPoint, however, it's not a high priority at this time.
      Read full review

      Scalability

      Avatier

      No answers on this topic

      WatchGuard Technologies

      We are a medium-sized company. We don't need rapid scaling.
      Read full review

      Return on Investment

      Avatier

      • The main positive is the number of calls into our help desk or LAN team have gone down to a few calls a week; instead of the masses going to them on a daily basis.
      Read full review

      WatchGuard Technologies

      • Integration with current Azure AD and LDAP is important as it saves the users from creating a new account and password to remember for yet another website/product.
      • The cost of a user license is nothing compared to the cost of data loss or a company network breach. It secures our devices and data in cases of theft or breaches. Theft of a device, data, or even worse a breach would cost the company thousands to millions of dollars.
      • A negative impact is that the users lose about 10-30 seconds with every login or unlock of their computer. However, this is necessary for MFA security.
      Read full review

      Screenshots

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