Avaya UCaaS vs. Google Hangouts (Classic)
Avaya UCaaS vs. Google Hangouts (Classic)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Avaya UCaaS | N/A | Avaya UCaaS is an all-in-one business communications platform. Avaya UCaaS aims to set employees up for success with unified internal communication, supporting voice, chat, email, video, file sharing, task management and more. Create collaboration in real-time, using any device or system, through one platform. | $19.99 per month per user | |
Google Hangouts (Classic) | N/A | The classic version of Google Hangouts is a communication platform that includes messaging, voice, VoIP, and video call capabilities. It was part of Google’s G Suite offering and integrated with applications such as Gmail and Google+. Users of the classic version of Hangouts will be migrated to the new Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet. | N/A |
Avaya UCaaS | Google Hangouts (Classic) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Avaya UCaaS | Google Hangouts (Classic) | |
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Top Cons |
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Performance & Compatibility of Online Events Software |
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Screen Sharing |
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Online Meetings / Events |
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Online Events Collaboration |
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Online Events Security |
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Cloud PBX |
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Call Management |
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Mobile apps |
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Unified Communications Platform and Collaboration |
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VoIP system collaboration |
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Avaya UCaaS | Google Hangouts (Classic) | |
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Small Businesses | Nextiva Score 9.2 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Nextiva Score 9.2 out of 10 | CloudTalk Score 9.5 out of 10 |
Enterprises | Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10 | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Avaya UCaaS | Google Hangouts (Classic) | |
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Likelihood to Recommend | 8.4 (99 ratings) | 7.9 (91 ratings) |
Likelihood to Renew | 8.6 (5 ratings) | 10.0 (1 ratings) |
Usability | 6.5 (5 ratings) | 8.0 (7 ratings) |
Availability | 8.7 (4 ratings) | - (0 ratings) |
Performance | 6.1 (4 ratings) | - (0 ratings) |
Support Rating | 7.3 (82 ratings) | 8.0 (36 ratings) |
In-Person Training | 6.8 (2 ratings) | - (0 ratings) |
Online Training | 9.1 (1 ratings) | - (0 ratings) |
Implementation Rating | 6.1 (4 ratings) | - (0 ratings) |
Configurability | 5.5 (2 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 9.5 (2 ratings) | - (0 ratings) |
Ease of integration | 9.1 (1 ratings) | - (0 ratings) |
Product Scalability | 5.9 (2 ratings) | - (0 ratings) |
Professional Services | 10.0 (1 ratings) | - (0 ratings) |
Vendor post-sale | 8.2 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 7.7 (2 ratings) | - (0 ratings) |
Avaya UCaaS | Google Hangouts (Classic) | |
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Likelihood to Recommend | Avaya | Google |
Pros | Avaya | Google |
Cons | Avaya | Google |
Likelihood to Renew | Avaya | Google No answers on this topic |
Usability | Avaya | Google |
Reliability and Availability | Avaya | Google No answers on this topic |
Performance | Avaya | Google No answers on this topic |
Support Rating | Avaya | Google |
In-Person Training | Avaya | Google No answers on this topic |
Online Training | Avaya | Google No answers on this topic |
Implementation Rating | Avaya | Google No answers on this topic |
Alternatives Considered | Avaya | Google |
Scalability | Avaya | Google No answers on this topic |
Return on Investment | Avaya | Google |
ScreenShots |