What users are saying about
14 Ratings
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Score 6.4 out of 100
58 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

Aventri (formerly etouches)

eTouches seems to be well positioned to serve those needing event registration for small groups up to large conventions. Events with multiple sessions are very well organized and allows the planners to monitor registration and attendance with ease. One issue we have run into is the ability to give a discount to a specific registrant who signs up a group of individuals. We continue to work for a solution to this.
Bill Reger | TrustRadius Reviewer

Webex Events

Cisco Webex Events is well suited for internal meetings or all-staff presentations. I would not recommend it be used for client-facing or stakeholder presentations, education seminars or any particular event where a branding opportunity would be valuable (since this is unavailable in Webex Events)
Camille Boukhaled | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Aventri (formerly etouches)
Webex Events
6.4
Dashboards
Aventri (formerly etouches)
Webex Events
6.6
Data exportability
Aventri (formerly etouches)
Webex Events
6.1

Performance & Compatibility of Online Events Software

Aventri (formerly etouches)
Webex Events
6.4
High quality audio
Aventri (formerly etouches)
Webex Events
7.2
Mobile support
Aventri (formerly etouches)
Webex Events
5.7

Online Meetings / Events

Aventri (formerly etouches)
Webex Events
7.2
Calendar integration
Aventri (formerly etouches)
Webex Events
7.0
Record meetings / events
Aventri (formerly etouches)
Webex Events
6.9
Slideshows
Aventri (formerly etouches)
Webex Events
7.4
Event registration
Aventri (formerly etouches)
Webex Events
7.4

Online Events Collaboration

Aventri (formerly etouches)
Webex Events
6.8
Audience polling
Aventri (formerly etouches)
Webex Events
6.9
Q&A
Aventri (formerly etouches)
Webex Events
6.6

Online Events Security

Aventri (formerly etouches)
Webex Events
7.3
Participant roles & permissions
Aventri (formerly etouches)
Webex Events
6.9
Confidential attendee list
Aventri (formerly etouches)
Webex Events
7.7

Online Events Marketing

Aventri (formerly etouches)
Webex Events
5.4
Branding options
Aventri (formerly etouches)
Webex Events
5.3
Integration to Marketing Automation
Aventri (formerly etouches)
Webex Events
5.4

Pros

Aventri (formerly etouches)

  • User-friendly.
  • Mobile app syncs right from database, so no double work.
Patrick Reilly, CMP | TrustRadius Reviewer

Webex Events

  • Training - trusted platform for training purposes
  • Real-time - remote participants can provide real-time feedback via voice or chat
  • Interface - the interface is fairly simple and easy to understand for someone who has never used the platform before. The barrier to entry is relatively low.
Marcus Manderson | TrustRadius Reviewer

Cons

Aventri (formerly etouches)

  • The transition to the new platform has taken some time to get everything functional, but they are working on it and update us regularly.
  • Reporting has vastly improved!
  • eSeating uses Flash which doesn't work on iPads... this can be a problem.
Fran Rickenbach | TrustRadius Reviewer

Webex Events

  • WebEx lacks some capability and functionality compared to other products available (i.e. Adobe Connect).
  • The video output that WebEx produces are in a format that is not universal (.arf). This means that editing the video can be somewhat troublesome.
  • WebEx sometimes has issues loading with certain browsers.
Brennan Andrews | TrustRadius Reviewer

Likelihood to Renew

Aventri (formerly etouches)

No score
No answers yet
No answers on this topic

Webex Events

Webex Events 8.0
Based on 1 answer
It is a great and reliable platform
Marcus Manderson | TrustRadius Reviewer

Usability

Aventri (formerly etouches)

No score
No answers yet
No answers on this topic

Webex Events

Webex Events 8.1
Based on 7 answers
Cisco Webex Events allows us to connect with internal and external users. Cisco Webex Events is easy to use and set up. It has great video and audio quality. It has always been available for our scheduled events. And COVID-19, has allowed us to continue conducting our panel discussions and focus groups to keep new product development moving forward at a rapid pace.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Aventri (formerly etouches)

No score
No answers yet
No answers on this topic

Webex Events

Webex Events 10.0
Based on 2 answers
WebEx is available 24/7, as long as the user has a reliable internet connection and the WebEx servers are up (they are typically up when we need it).
Marcus Manderson | TrustRadius Reviewer

Performance

Aventri (formerly etouches)

No score
No answers yet
No answers on this topic

Webex Events

Webex Events 10.0
Based on 2 answers
Fast, reliable, and consistent performance
Marcus Manderson | TrustRadius Reviewer

Support Rating

Aventri (formerly etouches)

Aventri (formerly etouches) 8.0
Based on 2 answers
I had a few issues while onsite (over the weekend). The support information given to me was incorrect and I had a hard time tracking down how to get assistance while onsite (on a weekend). When you are onsite, issues are usually heightened and need an immediate response, and I didn't get that.
Patrick Reilly, CMP | TrustRadius Reviewer

Webex Events

Webex Events 8.4
Based on 8 answers
Since it is cloud hosted, it stays in Cisco data centers, and they have been very reliable. That doesn't mean they don't have issues--all services do--but when they have, we had lots of communication and they were very proactive and made sure all of our issues were resolved.
Anonymous | TrustRadius Reviewer

Implementation Rating

Aventri (formerly etouches)

No score
No answers yet
No answers on this topic

Webex Events

Webex Events 8.0
Based on 2 answers
The implementation process was fairly simple and straightforward
Marcus Manderson | TrustRadius Reviewer

Alternatives Considered

Aventri (formerly etouches)

Ffrankly we did not evaluate any other software before getting e-touches and I was not involved in that process, it was before my time. But there are alternatives available. They have improved their interface lately and that is a big positive change. But I recommend evaluating multiple options and selecting what best fits your needs.
Anonymous | TrustRadius Reviewer

Webex Events

We have now started using Zoom as it is relatively cheaper and also people are now more used to it as for small group meetings, this is preferred tool in our company. License to host Cisco Webex Events is limited to only HR department or senior executives in our company, hence for more formal events this is preferred tool.
Anonymous | TrustRadius Reviewer

Scalability

Aventri (formerly etouches)

No score
No answers yet
No answers on this topic

Webex Events

Webex Events 9.0
Based on 1 answer
The scalability is really easy
Marcus Manderson | TrustRadius Reviewer

Return on Investment

Aventri (formerly etouches)

  • Much more thorough reporting than previous provider.
  • The ability for long term goal creation based on the objectives evaluated post conference.
Bill Reger | TrustRadius Reviewer

Webex Events

  • We are currently only using Webex Events for webinars with external clients or stakeholders, since it is too cost prohibitive to use it internally.
  • Webex Events is cost prohibitive even for use with only external users, given that there are similar tools with similar functionality at lower price points.
  • Webex Events has enabled us to reach users far and wide, but is not unique in its ability to do this.
Anonymous | TrustRadius Reviewer

Pricing Details

Aventri (formerly etouches)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Aventri (formerly etouches) Editions & Modules

Additional Pricing Details

Webex Events

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Webex Events Editions & Modules

Edition
Try Webex EventsContact Sales
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Aventri (formerly etouches)
    10.0
    Webex Events
    6.6

    Likelihood to Renew

    Aventri (formerly etouches)
    Webex Events
    8.0

    Usability

    Aventri (formerly etouches)
    Webex Events
    8.1

    Reliability and Availability

    Aventri (formerly etouches)
    Webex Events
    10.0

    Performance

    Aventri (formerly etouches)
    Webex Events
    10.0

    Support Rating

    Aventri (formerly etouches)
    8.0
    Webex Events
    8.4

    Implementation Rating

    Aventri (formerly etouches)
    Webex Events
    8.0

    Scalability

    Aventri (formerly etouches)
    Webex Events
    9.0

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