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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aviatrix

    Score7.1 out of 10
    N/AAviatrix aims to bring multi-cloud networking, security, and operational visibility capabilities that enterprises customers require. Aviatrix software leverages public cloud provider APIs to interact with and directly program native cloud networking constructs, abstracting the unique complexities of each cloud to form one network data plane, and adds advanced networking and security features.N/A

    ManageEngine RMM Central

    Score9 out of 10
    N/AWhat is RMM Central? RMM Central is a unified solution that helps MSPs manage and monitor multiple client networks from a single console. With capabilities that simplify the everyday management routines of MSPs, including patch management, remote access and performance monitoring, RMM Central’s holistic approach ensures that resources and efforts are minimized and return on investment is maximized. RMM Central helps MSPs monitor devices such as routers, switches, firewalls,…

    $24

    per year

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Pricing
    AviatrixManageEngine RMM CentralTeamViewer
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    AviatrixManageEngine RMM CentralTeamViewer
    Free Trial
    NoYesYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    AviatrixManageEngine RMM CentralTeamViewer
    Considered Multiple Products
    Aviatrix
    No answer on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answer on this topic
    TeamViewer
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    88%
    Would buy again
    377 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    88%
    Delivers good value for the price
    348 Answers
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    96%
    Happy with the feature set
    411 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    283 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    97%
    Implementation went as expected
    351 Answers
    Features
    AviatrixManageEngine RMM CentralTeamViewer
    Security
    Comparison of Security features of Aviatrix and ManageEngine RMM Central and TeamViewer
    Feature
    Aviatrix
    -
    Ratings
    ManageEngine RMM Central
    -
    Ratings
    TeamViewer
    8.8
    66 Ratings
    0% above category average
    Role-based user permissions00 Ratings00 Ratings8.867 Ratings
    Remote Administration
    Comparison of Remote Administration features of Aviatrix and ManageEngine RMM Central and TeamViewer
    Feature
    Aviatrix
    -
    Ratings
    ManageEngine RMM Central
    -
    Ratings
    TeamViewer
    8.9
    551 Ratings
    4% above category average
    File transfer00 Ratings00 Ratings8.9520 Ratings
    Instant message00 Ratings00 Ratings8.8479 Ratings
    Access to sleeping/powered-off computers00 Ratings00 Ratings7.5364 Ratings
    Session record00 Ratings00 Ratings8.4374 Ratings
    Annotations00 Ratings00 Ratings8.1141 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Aviatrix and ManageEngine RMM Central and TeamViewer
    Feature
    Aviatrix
    -
    Ratings
    ManageEngine RMM Central
    -
    Ratings
    TeamViewer
    7.9
    46 Ratings
    1% below category average
    Third-party software integrations00 Ratings00 Ratings7.946 Ratings
    Remote Access
    Comparison of Remote Access features of Aviatrix and ManageEngine RMM Central and TeamViewer
    Feature
    Aviatrix
    -
    Ratings
    ManageEngine RMM Central
    -
    Ratings
    TeamViewer
    8.6
    79 Ratings
    5% above category average
    Attended device access00 Ratings00 Ratings9.179 Ratings
    Unattended device access00 Ratings00 Ratings8.775 Ratings
    Mobile device access00 Ratings00 Ratings8.069 Ratings
    Virtual device access00 Ratings00 Ratings8.665 Ratings
    Multiple-display support00 Ratings00 Ratings8.666 Ratings
    Multiple concurrent sessions00 Ratings00 Ratings8.468 Ratings
    Best Alternatives
    AviatrixManageEngine RMM CentralTeamViewer
    Small Businesses
    No answers on this topic
    Panda Systems Management
    Score7.2 out of 10
    LogMeIn Rescue
    Score8.2 out of 10
    Medium-sized Companies
    No answers on this topic
    N-able N-sight RMM
    Score7.4 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    BeyondTrust Remote Support
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    AviatrixManageEngine RMM CentralTeamViewer
    Likelihood to Recommend
    7.0
    (2 ratings)
    9.0
    (1 ratings)
    8.8
    (609 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    -
    (0 ratings)
    8.1
    (68 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    9.0
    (59 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (6 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (6 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    9.2
    (51 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    8.7
    (165 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    8.4
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (6 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (6 ratings)
    User Testimonials
    AviatrixManageEngine RMM CentralTeamViewer
    Likelihood to Recommend
    Aviatrix
    This product offers simple ways to manage network routing between public cloud, on-prem, and external network. It has built-in options to secure network traffic, as well as option to direct traffic to 3rd party security products for a more advanced traffic inspection. The core function works and is easy to operate. On the other hand, I am unable to give it more than 7-star because some useful features are lacking. This includes lack of customization in email alerting, IPS policy management, and temproarily admin-down of an established site to site VPN connection.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    It's well suited in case of asset management along with monitoring of hardware and softwares. Performance monitoring for Middleware platform is another factor of using it but sometimes alerts got malfunctioned in our scenario which cab be due to multiple reasons along with hardware requirements. We got difficulty creating redundant monitors for few of the assets. But overall it's good
    Incentivized
    Read full review
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Pros
    Aviatrix
    • With a few very easy steps to establish routing between AWS VPC
    • Easy procedures to establish site to site VPN connection with external parties.
    • Provide network access control on routing traffic using its own build-in firewall inspection or directing traffic to 3rd party NGFW for full stack inspection.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Reporting at granular level
    • Adding monitors
    • Add grooving scripts
    • Alerts
    Incentivized
    Read full review
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Cons
    Aviatrix
    • It lacks of ways to admin-down an established site to site VPN connections is one of the short coming.
    • In network traffic inspection, it lacks options to customize the IPS function is another short coming.
    • While the product allows lots of email alerting options, it lacks ways to customize the alerting email messages and ways to suppress alert flooding.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Integration with legacy systems
    • More flexibility for notifications
    • Improvement for process related tasks
    Incentivized
    Read full review
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    Likelihood to Renew
    Aviatrix
    No answers on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Usability
    Aviatrix
    The core function of the product works very well. It really makes network traffic management easy in public clound, as well as crossing different public and private cloud platform.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Reliability and Availability
    Aviatrix
    No answers on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Performance
    Aviatrix
    No answers on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Support Rating
    Aviatrix
    Very responsive and very strong technical skill even on the first teir support.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    In-Person Training
    Aviatrix
    No answers on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Online Training
    Aviatrix
    No answers on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Implementation Rating
    Aviatrix
    No answers on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Alternatives Considered
    Aviatrix
    We initially tried using the native routing funcitons in AWS (transit gateway) and in Azure (virtual network). While those native options worked, it became difficult to opeate when we tried to impose security inspection on the routing traffic. This leads us to the Aviatrix solution.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Simple to use and easy to understand. Almost all features are GUI based which are good in comparison to others softwares like ConnectWise RMM. In comparison to that using groovy and other scripts along with standard features is the best thing you will find. Overall it's unique experience to use this.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Scalability
    Aviatrix
    No answers on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Return on Investment
    Aviatrix
    • Reduce labor hours for network admin to manage public clound network routing policy.
    • Build-in security features may be good enough for small/medium size companies, and thus saving money from full funciton NGFW solution.
    • The Cost-IQ feature enable one to capture traffic volume of each VPC. This provides one way for the enterprise to perform cost charge back to various business funcitons at the VPC level.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Resource management
    • Risk mitigation
    • Manage engine timely support
    Incentivized
    Read full review
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    ScreenShots

    ManageEngine RMM Central Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.