Awardco vs. Jive vs. Recognize

Awardco has something for everyone. I have employees in a variety of age groups and some want to travel, some want a tangible item, and others feel like they don't really need/want anything so they choose a gift card so they can use it how and when they choose. Awardco allows that flexibility. Also, if the individual isn't ready to make a selection right away, they can save their points to use at a later time. If an individual would like to select an item larger than their award amount, they are not able to add dollars to their personal account, which may cause some frustration to an individual.

Incentivized

It's definitely worth considering Jive for the type of application we've developed i.e. a central shared repository for all employees to host and discuss information. I can't say I have ever used a superior tool, but they may exist. I'm just not sure I would want to use it exclusively for file hosting, though. It does integrate with various other tools, so perhaps it would be fine if used in conjunction with another tool for that purpose.

Incentivized

• Every employee has an account.
• There are multiple ways to use your points.
• All points are stored in one place & easy to find.

Incentivized

• Individual design
• Presence of Russian language (localization can be independently established)
• You can configure several information tapes with different themes. One for work, the second for communication
• A newly-arrived network user immediately receives a prepared block for beginners. After completing several game tasks, the user will receive the basics of using Jive.
• There is a template for each scenario. There is even a template for planning R&D, and there are more than twenty of them.
• Integrates with MS Office, Google Drive, Google Docs
• There are all platforms (even Winphone and blackberry)
• You can create forum threads

Incentivized

• I would like the system to be able to send email notifications to more than the employee and the HR Manager. It would be great if we could include the manager and the GM as well. Now I just forward the message to the others.

Incentivized

• Search functionality is very weak
• The information architecture and taxonomy doesnt allow for easy discoverability of content
• It's hard to navigate the and find spaces/groups that I already know about
• The main profile/interface does not allow easy access to key tasks or common tasks.

Excellent product, easy to implement and use, solid customer service, employees love it

Incentivized

There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future

It’s not super user friendly compared to other apps I have used in the past, and it also offers not as many partners. One feature that would improve it, would be connecting award bucks to a digital credit card. That way employees can spend it on what they want without having to get a visa gift card which is the current solution/ work around

Incentivized

It was harder to use that expected. The admin needs to be code savvy to truly customize the system. And users need to trained on the system and the setup. Trainings and monitoring need to continue to enforce use.

Never an issue

Incentivized

Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

Jive posted a statement to the media saying all customers were up, but we were not.

We have not experienced any performance issues

Incentivized

The product worked as designed. It just didn't work for our needs.

I am giving a "middle of the road" rating of 5 because I don't have experience with Awardco support. I have never had to reach out to the support team for anything, so I don't have any substantial feedback in this particular area. The program is so easy to use, so I've never needed to contact the support team.

Incentivized

They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.

We had a dedicated person and he went over everything we needed to know on how to operate the system. Lots of examples and test environment was used

Incentivized

Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it

It was very in depth and easy to understand. There was a dedicated person that was assigned to our account and that made it easier to move forward. The process was very easy to follow

Incentivized

If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.

Motivosity is hands down better. Easier for companies with employees in multiple countries, easier to spend the money you receive, easier to gift the money, easier to interact with and more user friendly. However, Motivosity is also more expensive and I find that cost is hard to swallow when you want to just invest the money into employees

Incentivized

We had a Google phone number set up before and Jive was a lot better option than that. It is more consistent and can be configured much easier and with more advanced settings. Additionally, based on the pricing as well as working with the rep on our account, it was a perfect option for us

Incentivized

No, it was a basic standard agreement with straightforward terms

Incentivized

This product was deployed across our entire organization from the start and replaced an old manual process

Incentivized

• When I set my annual budget, I know exactly how much my spend will be because I know how many individuals will receive recognition and what the price point is for that level of recognition. No surprises!
• Employee satisfaction soars with Awardco. I polled employees after a year and received excellent feedback.

Incentivized

• reduce email traffic
• reduce amount of files/documents scattered & lost across shared drives
• increased discovery, awareness and interaction of historically more separated individuals & team functions across the organisation
• from an IT perspective, we've benefited from improved IT operations (e.g. troubleshooting info shared and easily searched/found with all team members - such that even junior team members can solve technical problems outside of business hours, lessening the burden for standby/call-in for more senior team members)

Incentivized