What users are saying about
14 Ratings
116 Ratings
14 Ratings
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Score 6.5 out of 100
116 Ratings
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Score 8.2 out of 100

Feature Set Ratings

    Project Management

    Axero

    Feature Set Not Supported
    N/A
    8.7

    Google Chat

    87%
    Google Chat ranks higher in 7/7 features

    Task Management

    N/A
    0 Ratings
    8.7
    87%
    8 Ratings

    Gantt Charts

    N/A
    0 Ratings
    8.7
    87%
    5 Ratings

    Scheduling

    N/A
    0 Ratings
    8.7
    87%
    11 Ratings

    Workflow Automation

    N/A
    0 Ratings
    8.2
    82%
    7 Ratings

    Mobile Access

    N/A
    0 Ratings
    9.4
    94%
    16 Ratings

    Search

    N/A
    0 Ratings
    9.0
    90%
    14 Ratings

    Visual planning tools

    N/A
    0 Ratings
    8.5
    85%
    7 Ratings

    Communication

    Axero

    Feature Set Not Supported
    N/A
    9.1

    Google Chat

    91%
    Google Chat ranks higher in 8/8 features

    Chat

    N/A
    0 Ratings
    9.4
    94%
    17 Ratings

    Notifications

    N/A
    0 Ratings
    8.9
    89%
    17 Ratings

    Discussions

    N/A
    0 Ratings
    8.2
    82%
    15 Ratings

    Surveys

    N/A
    0 Ratings
    8.6
    86%
    10 Ratings

    Internal knowledgebase

    N/A
    0 Ratings
    9.3
    93%
    8 Ratings

    Integrates with GoToMeeting

    N/A
    0 Ratings
    9.4
    94%
    7 Ratings

    Integrates with Gmail and Google Hangouts

    N/A
    0 Ratings
    9.8
    98%
    15 Ratings

    Integrates with Outlook

    N/A
    0 Ratings
    8.9
    89%
    6 Ratings

    File Sharing & Management

    Axero

    Feature Set Not Supported
    N/A
    8.5

    Google Chat

    85%
    Google Chat ranks higher in 8/8 features

    Versioning

    N/A
    0 Ratings
    8.4
    84%
    11 Ratings

    Video files

    N/A
    0 Ratings
    7.7
    77%
    14 Ratings

    Audio files

    N/A
    0 Ratings
    8.0
    80%
    13 Ratings

    Document collaboration

    N/A
    0 Ratings
    8.8
    88%
    14 Ratings

    Access control

    N/A
    0 Ratings
    8.6
    86%
    11 Ratings

    Advanced security features

    N/A
    0 Ratings
    8.1
    81%
    12 Ratings

    Integrates with Google Drive

    N/A
    0 Ratings
    9.3
    93%
    15 Ratings

    Device sync

    N/A
    0 Ratings
    9.2
    92%
    15 Ratings

    Attribute Ratings

    • Axero is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
    • Google Chat is rated higher in 1 area: Likelihood to Renew

    Likelihood to Recommend

    9.0

    Axero

    90%
    7 Ratings
    8.7

    Google Chat

    87%
    17 Ratings

    Likelihood to Renew

    9.1

    Axero

    91%
    2 Ratings
    10.0

    Google Chat

    100%
    1 Rating

    Usability

    8.2

    Axero

    82%
    1 Rating
    8.0

    Google Chat

    80%
    2 Ratings

    Availability

    9.1

    Axero

    91%
    2 Ratings

    Google Chat

    N/A
    0 Ratings

    Performance

    9.1

    Axero

    91%
    2 Ratings

    Google Chat

    N/A
    0 Ratings

    Support Rating

    9.0

    Axero

    90%
    4 Ratings
    7.3

    Google Chat

    73%
    3 Ratings

    Implementation Rating

    9.1

    Axero

    91%
    4 Ratings

    Google Chat

    N/A
    0 Ratings

    Likelihood to Recommend

    Axero Solutions

    Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
    Read full review

    Google

    Well suited for businesses of all sizes. HOWEVER, I would say keep the chat groups limited at the departmental level, ensure that your moderator or the individual responsible for the group keeps it on topic, and have your IT team monitor it from time to time. Google Chat gets used so much in our organization that we have rules and regs in our Employee Handbook regarding its proper use (and when used PROPERLY, it can be very effective).
    Read full review

    Pros

    Axero Solutions

    • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
    • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
    • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
    • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
    Read full review

    Google

    • Google Hangouts Chat allows you to send and receive messages real time with emoticons that can help you express your mood.
    • You can download and upload image file that can be use for business process and more.
    • Google Hangouts Chat also allows you to make a calls to reach other users.What I like the most is the awesome screen sharing while on call.
    Read full review

    Cons

    Axero Solutions

    • Some UX issues that could be improved
    • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
    Read full review

    Google

    • I wish it was easier to turn the sound off, I hate being in meetings and my chat is blowing up.
    • Needing to "accept" a chat invite from someone within my org seems counter-intuitive.
    • Some people have trouble getting their notifications before midnight, somehow?
    • Prior to downloading the app, group messages didn't come up for me on my computer.
    Read full review

    Pricing Details

    Axero

    Starting Price

    $49 per month

    Editions & Modules

    Axero editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Axero tailors your investment to meet your unique needs. Custom pricing and volume discounting available. Contact Axero for details.

      Google Chat

      Starting Price

      Editions & Modules

      Google Chat editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Axero Solutions

        Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
        Read full review

        Google

        No answers on this topic

        Usability

        Axero Solutions

        This rating has a caveat - there is always room for improvement, and this team gets it. You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research. Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want. The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
        Read full review

        Google

        It's not perfect. There are occasional glitches, drop-outs, and it takes a bit to get everything loaded and working. But it is significantly better than Zoom or GoToMeeting when you're in instructional settings. I know my teacher friends here like it and the administrators and parents seem to be satisfied too.
        Read full review

        Reliability and Availability

        Axero Solutions

        Never any problems. Quite impressed
        Read full review

        Google

        No answers on this topic

        Performance

        Axero Solutions

        Works in real time.
        Read full review

        Google

        No answers on this topic

        Support Rating

        Axero Solutions

        I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
        Read full review

        Google

        I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
        Read full review

        Implementation Rating

        Axero Solutions

        I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
        Read full review

        Google

        No answers on this topic

        Alternatives Considered

        Axero Solutions

        We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
        Read full review

        Google

        Prior to Google Hangouts, our company used Spark. Spark was not integrated into our email, therefore it couldn't be easily accessed in the same browser. With Spark we also couldn't search our emails for keywords in a conversation, searching had to be done manually. The one feature I enjoyed about Spark was a request to get a user's attention: If I had an urgent question and I wanted to ensure the recipient saw my message/question, I would request their attention and the message screen would pop up on their screen.
        Read full review

        Return on Investment

        Axero Solutions

        • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
        Read full review

        Google

        • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
        • I hope we can make it on our own choice of colors to heightened workers vibe
        • It is connected to your email
        Read full review

        Screenshots

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