Azure Virtual Desktop vs. TeamViewer

1. Overall we had excellent cost reduction after migrating from Citrix. We no longer need per-user CALs, and can scale our environment down to match usage. 2. Since the hosts are in Azure, Multi-session Windows 11 is fantastic. 3. Ability to Scale up to meet usage has saved us during several critical outages.

Incentivized

TeamViewer is really good at handling controlled, vigilant access to systems with an external service provider. It has strong capabilities for file transfer and logging. With that said, TeamViewer could benefit from account-based access as well, or, say, granular access control for each user group, so that no employee can activate TeamViewer from an outside network.

Incentivized

• Better computing power
• Configurable System and as per team needs configuration can be added or removed at ease
• Internet Connectivity within the cloud system is way better than our home / office internet connections
• No heating issues on personal machines, leaving all the worry on actual data center machines

Incentivized

• Quick support is an nice feature to make it easy for the end user to download and use
• Easy to connect using numbers
• The connection is always good when connected to an end user
• The tool is easy to use, the buttons are easy to understand what the use for it is

Incentivized

• While it is PaaS it would be nice to have some monitoring insights into some parts of the offering
• Migrating user sessions from one host to another (to be able to downscale) would be awesome
• It would be nice to have a more seamless deployment of FSLogix in a AVD Enviroment

Incentivized

• The update Cycle of the Desktop app is sometimes unstable. We downloaded the latest TeamViewer Desktop App from the official site, and it immediately asks us to update.
• Pricing tier for small teams can be improved.
• Live subtitles for audio from remote device can be implemented.

Incentivized

We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.

Incentivized

Stability and latency complaints are common, but not experienced by all users. A drop in overall productivity can be seen in contributors who rely on a lot of copy-pasting for editing, so some such commands are not instantaneous. Set up is intuitive and the tool is simple enough. It was quick to adopt and stick to.

Incentivized

TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.

Incentivized

Always available if setup correctly.

Incentivized

The application is built on VNC which is a very stable technology.

the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.

Incentivized

As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.

Incentivized

I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.

TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.

Incentivized

They are all part of my company's environment.

Incentivized

In my position, I have also used AnyDesk because we frequently utilize various software for different tasks. However, we opted for TeamViewer because our team members are not technically inclined. They are experts in other areas. TeamViewer was the ideal choice for us since we needed a software program that even non-techies could use.

Incentivized

Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop

Incentivized

• Generally, Positive so far. From business objectives, we covered security, scalability and efficiency but implementing AVD.
• User are able to work securely from anywhere and support hybrid model as well.
• however, ongoing attention require to make sure you are not over sizing the host pools and cost remain in expected budget.

Incentivized

• We have had a very positive experience using TeamViewer. Due to its reliability and user-accessible interface, it has become an intrinsic part of all our remote debugging sessions.
• The ability to quickly assert a connection and take over a colleague’s machine has cut substantially the time necessary to provide a resolution regarding intricate problems.
• These features have also been helpful for code reviews and for those instances when two developers are working on the same piece of code, pair programming or, in general, collaborative development.

Incentivized