What users are saying about
9 Ratings
77 Ratings
9 Ratings
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Score 9.3 out of 100
77 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.1 out of 100

Feature Set Ratings

    Project Management

    9.4

    Backlog

    94%

    Pivotal Tracker

    Feature Set Not Supported
    N/A
    Backlog ranks higher in 8/8 features

    Task Management

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Gantt Charts

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Scheduling

    9.9
    99%
    2 Ratings
    N/A
    0 Ratings

    Team Collaboration

    9.9
    99%
    2 Ratings
    N/A
    0 Ratings

    Support for Waterfall Methodology

    7.9
    79%
    2 Ratings
    N/A
    0 Ratings

    Document Management

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Email integration

    9.9
    99%
    2 Ratings
    N/A
    0 Ratings

    Mobile Access

    9.9
    99%
    2 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Backlog is rated higher in 1 area: Likelihood to Recommend
    • Backlog and Pivotal Tracker are tied in 1 area: Support Rating

    Likelihood to Recommend

    9.9

    Backlog

    99%
    2 Ratings
    8.1

    Pivotal Tracker

    81%
    32 Ratings

    Likelihood to Renew

    Backlog

    N/A
    0 Ratings
    10.0

    Pivotal Tracker

    100%
    1 Rating

    Usability

    Backlog

    N/A
    0 Ratings
    6.0

    Pivotal Tracker

    60%
    1 Rating

    Support Rating

    8.0

    Backlog

    80%
    2 Ratings
    8.0

    Pivotal Tracker

    80%
    18 Ratings

    Likelihood to Recommend

    Backlog

    The user interface is very good. It is more intuitive in nature. It is easy to use and robust in operation. The dashboard is designed on modernized UI and the interface is also intuitive. I can easily navigate things on my own.
    Carol Aleman | TrustRadius Reviewer

    Pivotal Tracker

    The UI of the Pivotal tracker is really beautiful and amazing, which looks trivial, but we have it open all the time, so it's nice for us. In Pivotal tracker for me its very Easy to create tasks or stories anytime without facing any problems. Pivotal tracker provides us a ton of features to track the tasks and manage a team and the projects. Pivotal tracker allows for a entire team to be on the same page of the tool in regards to where is the project right now, right status of every task, what is being worked on and by whom.
    Anonymous | TrustRadius Reviewer

    Pros

    Backlog

    • Gantt chart
    • Github support
    Sanyam Jain | TrustRadius Reviewer

    Pivotal Tracker

    • It's great for tracking milestones and reporting team velocity per sprint.
    • Maintaining a prioritized backlog that is sharable with different members of your team is relatively simple.
    • There's a free version of the product for up to 3 collaborators working on 2 projects and the starting price for larger packages is relatively low.
    Anonymous | TrustRadius Reviewer

    Cons

    Backlog

    • The biggest drawback that I want Backlog to fix as soon as possible is that is does not provide any place to explain the problem or bug virtually.
    • There is a need for a tab or space to attach screenshot or video to easily explain the bug or problem in the project.
    Carol Aleman | TrustRadius Reviewer

    Pivotal Tracker

    • In-story task management is still a weak point. The ability to @mention users in tasks and mark tasks as 'in-progress' would go a long way.
    • Epics do not span projects. This becomes troublesome when scaling Pivotal Tracker's agile methodology to multiple teams.
    • Splitting stories is often confusing for team members as there is no concept of a 'parent' story with child stories that have split off of it. There are only two levels: Epic & Story.
    Craig Comperatore | TrustRadius Reviewer

    Pricing Details

    Backlog

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Pivotal Tracker

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Backlog

    No score
    No answers yet
    No answers on this topic

    Pivotal Tracker

    Pivotal Tracker 10.0
    Based on 1 answer
    I love the simplicity, non-configurability, and price/performance of this tool. Hands down my favorite project management tool for agile.
    Anonymous | TrustRadius Reviewer

    Usability

    Backlog

    No score
    No answers yet
    No answers on this topic

    Pivotal Tracker

    Pivotal Tracker 6.0
    Based on 1 answer
    It works good enough. I didn't have many problems with that. The user interface is a bit confusing though. The team took some time to understand where some configurations were.
    Willian Molinari | TrustRadius Reviewer

    Support Rating

    Backlog

    Backlog 8.0
    Based on 2 answers
    I would give 9 but one less because of the high price.
    Sanyam Jain | TrustRadius Reviewer

    Pivotal Tracker

    Pivotal Tracker 8.0
    Based on 18 answers
    We've never had to request support in the 5 years I have been using it. A solid solution! Everything I have had questions about is on the website. New features are in their newsletter with more details on their website. Often I am using the new features within a few minutes of reading the article.
    Angela Goldsmith, PMP | TrustRadius Reviewer

    Alternatives Considered

    Backlog

    Backlog has all of the top-notch features to increase productivity, visibility, and project tracking. Backlog is easy to use. I first just logged in to the platform and it was [ready] to go. I easily started working on it and it started giving me the bugs’ details on our project. Always available for queries. Listen to the queries very attentively and try to give a solution on the go if applicable. Otherwise, take some time and respond with the advanced workable solution in the limited time frame.
    Carol Aleman | TrustRadius Reviewer

    Pivotal Tracker

    We have had employees in the past look at Drupal, and other open source project management tools to assist in our needs. Unfortunately each solution took too much time to implement, design and configure that we could not stop the work we were doing for clients to complete a full set up of a project tracker. Thankfully Pivotal is a predefined solution with no configuration needed. Simply input your projects, design your Stories with Tasks and begin your tracking.
    Brian Dunk | TrustRadius Reviewer

    Return on Investment

    Backlog

    • Software interns get easily used to this tool.
    • One who works in the SDLC gets recognized and it's easy to track rank board.
    Sanyam Jain | TrustRadius Reviewer

    Pivotal Tracker

    • Time is money with development and a lot of things can fall through the cracks. Having a good system for making sure you're building the most relevant product for customers is really important so it was well worth it for us.
    • The process we used worked for us and it helped us streamline our development which reduced a lot of things falling through the cracks and headaches. I'm sure there are other products that can do the same job just as effectively but Pivotal Tracker worked well for us.
    Brad Henderson | TrustRadius Reviewer

    Screenshots

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