What users are saying about

Backlog vs Pivotal Tracker

Backlog
9 Ratings
Pivotal Tracker
77 Ratings

Backlog

9 Ratings
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Score 9.3 out of 100

Based on 9 reviews and ratings

Pivotal Tracker

77 Ratings
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Score 7.1 out of 100

Based on 77 reviews and ratings

Feature Set Ratings

    Project Management

    9.4

    Backlog

    94%

    Pivotal Tracker

    Feature Set Not Supported
    N/A
    Backlog ranks higher in 8/8 features
    Backlog ranks higher in 8/8 features

    Task Management

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Gantt Charts

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Scheduling

    9.9
    99%
    2 Ratings
    N/A
    0 Ratings

    Team Collaboration

    9.9
    99%
    2 Ratings
    N/A
    0 Ratings

    Support for Waterfall Methodology

    7.9
    79%
    2 Ratings
    N/A
    0 Ratings

    Document Management

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Email integration

    9.9
    99%
    2 Ratings
    N/A
    0 Ratings

    Mobile Access

    9.9
    99%
    2 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Backlog is rated higher in 1 area: Likelihood to Recommend
    • Backlog and Pivotal Tracker are tied in 1 area: Support Rating

    Likelihood to Recommend

    9.9

    Backlog

    99%
    2 Ratings
    8.1

    Pivotal Tracker

    81%
    32 Ratings

    Likelihood to Renew

    Backlog

    N/A
    0 Ratings
    10.0

    Pivotal Tracker

    100%
    1 Rating

    Usability

    Backlog

    N/A
    0 Ratings
    6.0

    Pivotal Tracker

    60%
    1 Rating

    Support Rating

    8.0

    Backlog

    80%
    2 Ratings
    8.0

    Pivotal Tracker

    80%
    18 Ratings

    Likelihood to Recommend

    Backlog

    The user interface is very good. It is more intuitive in nature. It is easy to use and robust in operation. The dashboard is designed on modernized UI and the interface is also intuitive. I can easily navigate things on my own.

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    Carol Aleman | TrustRadius Reviewer
    Carol Aleman
    View all 2 answers on this topic

    Pivotal Tracker

    The UI of the Pivotal tracker is really beautiful and amazing, which looks trivial, but we have it open all the time, so it's nice for us. In Pivotal tracker for me its very Easy to create tasks or stories anytime without facing any problems. Pivotal tracker provides us a ton of features to track the tasks and manage a team and the projects. Pivotal tracker allows for a entire team to be on the same page of the tool in regards to where is the project right now, right status of every task, what is being worked on and by whom.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 32 answers on this topic

    Pros

    Backlog

    • Gantt chart
    • Github support

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    Sanyam Jain | TrustRadius Reviewer
    Sanyam Jain
    View all 2 answers on this topic

    Pivotal Tracker

    • It's great for tracking milestones and reporting team velocity per sprint.
    • Maintaining a prioritized backlog that is sharable with different members of your team is relatively simple.
    • There's a free version of the product for up to 3 collaborators working on 2 projects and the starting price for larger packages is relatively low.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 32 answers on this topic

    Cons

    Backlog

    • The biggest drawback that I want Backlog to fix as soon as possible is that is does not provide any place to explain the problem or bug virtually.
    • There is a need for a tab or space to attach screenshot or video to easily explain the bug or problem in the project.

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    Carol Aleman | TrustRadius Reviewer
    Carol Aleman
    View all 2 answers on this topic

    Pivotal Tracker

    • In-story task management is still a weak point. The ability to @mention users in tasks and mark tasks as 'in-progress' would go a long way.
    • Epics do not span projects. This becomes troublesome when scaling Pivotal Tracker's agile methodology to multiple teams.
    • Splitting stories is often confusing for team members as there is no concept of a 'parent' story with child stories that have split off of it. There are only two levels: Epic & Story.

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    Craig Comperatore | TrustRadius Reviewer
    Craig Comperatore
    View all 32 answers on this topic

    Pricing Details

    Backlog

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Pivotal Tracker

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Likelihood to Renew

    Backlog

    No score
    No answers yet
    No answers on this topic

    Pivotal Tracker

    Pivotal Tracker 10.0
    Based on 1 answer
    I love the simplicity, non-configurability, and price/performance of this tool. Hands down my favorite project management tool for agile.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Usability

    Backlog

    No score
    No answers yet
    No answers on this topic

    Pivotal Tracker

    Pivotal Tracker 6.0
    Based on 1 answer
    It works good enough. I didn't have many problems with that. The user interface is a bit confusing though. The team took some time to understand where some configurations were.

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    Willian Molinari | TrustRadius Reviewer
    Willian Molinari
    View all 1 answers on this topic

    Support Rating

    Backlog

    Backlog 8.0
    Based on 2 answers
    I would give 9 but one less because of the high price.

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    Sanyam Jain | TrustRadius Reviewer
    Sanyam Jain
    View all 2 answers on this topic

    Pivotal Tracker

    Pivotal Tracker 8.0
    Based on 18 answers
    We've never had to request support in the 5 years I have been using it. A solid solution! Everything I have had questions about is on the website. New features are in their newsletter with more details on their website. Often I am using the new features within a few minutes of reading the article.

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    Angela Goldsmith, PMP | TrustRadius Reviewer
    Angela Goldsmith, PMP
    View all 18 answers on this topic

    Alternatives Considered

    Backlog

    Backlog has all of the top-notch features to increase productivity, visibility, and project tracking. Backlog is easy to use. I first just logged in to the platform and it was [ready] to go. I easily started working on it and it started giving me the bugs’ details on our project. Always available for queries. Listen to the queries very attentively and try to give a solution on the go if applicable. Otherwise, take some time and respond with the advanced workable solution in the limited time frame.

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    Carol Aleman | TrustRadius Reviewer
    Carol Aleman
    View all 2 answers on this topic

    Pivotal Tracker

    We have had employees in the past look at Drupal, and other open source project management tools to assist in our needs. Unfortunately each solution took too much time to implement, design and configure that we could not stop the work we were doing for clients to complete a full set up of a project tracker. Thankfully Pivotal is a predefined solution with no configuration needed. Simply input your projects, design your Stories with Tasks and begin your tracking.

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    Brian Dunk | TrustRadius Reviewer
    Brian Dunk
    View all 32 answers on this topic

    Return on Investment

    Backlog

    • Software interns get easily used to this tool.
    • One who works in the SDLC gets recognized and it's easy to track rank board.

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    Sanyam Jain | TrustRadius Reviewer
    Sanyam Jain
    View all 2 answers on this topic

    Pivotal Tracker

    • Time is money with development and a lot of things can fall through the cracks. Having a good system for making sure you're building the most relevant product for customers is really important so it was well worth it for us.
    • The process we used worked for us and it helped us streamline our development which reduced a lot of things falling through the cracks and headaches. I'm sure there are other products that can do the same job just as effectively but Pivotal Tracker worked well for us.

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    Brad Henderson | TrustRadius Reviewer
    Brad Henderson
    View all 32 answers on this topic

    Screenshots

    Pivotal Tracker

    —

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