What users are saying about
31 Ratings
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Based on 31 reviews and ratings
Cisco Meraki MX
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Top Rated
145 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 145 reviews and ratings
Feature Set Ratings
- Cisco Meraki MX ranks higher in 1 feature set: Firewall
Firewall

8.1
Barracuda CloudGen Firewall
81%

8.4
Cisco Meraki MX
84%
Cisco Meraki MX ranks higher in 9/11 features
Cisco Meraki MX ranks higher in 9/11 features
Identification Technologies

7.7
77%
7 Ratings

8.4
84%
47 Ratings
Visualization Tools

7.6
76%
7 Ratings

8.6
86%
46 Ratings
Content Inspection

8.2
82%
6 Ratings

8.5
85%
46 Ratings
Policy-based Controls

7.8
78%
7 Ratings

8.1
81%
46 Ratings
Active Directory and LDAP

7.9
79%
8 Ratings

8.1
81%
39 Ratings
Firewall Management Console

8.2
82%
8 Ratings

8.2
82%
48 Ratings
Reporting and Logging

7.8
78%
8 Ratings

7.8
78%
49 Ratings
VPN

9.1
91%
7 Ratings

8.7
87%
47 Ratings
High Availability

7.7
77%
7 Ratings

8.8
88%
44 Ratings
Stateful Inspection

8.2
82%
6 Ratings

8.6
86%
42 Ratings
Proxy Server

8.9
89%
3 Ratings

8.4
84%
26 Ratings
Attribute Ratings
- Cisco Meraki MX is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend

6.5
Barracuda CloudGen Firewall
65%
11 Ratings

9.0
Cisco Meraki MX
90%
73 Ratings
Likelihood to Renew

Barracuda CloudGen Firewall
N/A
0 Ratings

9.0
Cisco Meraki MX
90%
3 Ratings
Usability

5.5
Barracuda CloudGen Firewall
55%
1 Rating

8.4
Cisco Meraki MX
84%
4 Ratings
Availability

Barracuda CloudGen Firewall
N/A
0 Ratings

9.1
Cisco Meraki MX
91%
2 Ratings
Performance

Barracuda CloudGen Firewall
N/A
0 Ratings

9.1
Cisco Meraki MX
91%
2 Ratings
Support Rating

6.6
Barracuda CloudGen Firewall
66%
6 Ratings

8.4
Cisco Meraki MX
84%
21 Ratings
Implementation Rating

Barracuda CloudGen Firewall
N/A
0 Ratings

7.0
Cisco Meraki MX
70%
3 Ratings
Product Scalability

Barracuda CloudGen Firewall
N/A
0 Ratings

8.8
Cisco Meraki MX
88%
39 Ratings
Likelihood to Recommend
Barracuda CloudGen Firewall
I would say a small business with a basic firewall and security needs would be a perfect fit for the Barracuda CloudGen firewall. I know that they soon end up leaving the NG models and are moving forward with the F series firewall. I think the F series is a much more difficult to manage device and doesn’t offer simplistic configuration or use and lacks cloud control so I don’t understand the move on Barracuda’s part to nix a great easy to manage the firewall. I do think that the NG line is maybe too simple for bigger businesses and would lack some main features that they would require.

Verified User
Manager in Information Technology
Defense & Space Company, 201-500 employeesCisco Meraki MX
We run 30+ sites, we can easily identify when a site loses connectivity, and check the event log to see what the issue is. We have fail-over connections at all our sites and can proactively manage each of them under the portal. We had a connectivity issue in a rural area recently and were able to diagnose the fault instantly, disable the suspect device from connectivity and reboot the firewall and OT was back up and running within 5 mins.

Verified User
Professional in Information Technology
Renewables & Environment Company, 51-200 employeesPros
Barracuda CloudGen Firewall
- The management software is excellent. It make it much easier to manage the firewalls than some of the other vendors.
- Watching real-time traffic is easy to do when trying to troubleshoot a users issues getting to a particular service.
- Support from Barracuda has been excellent. We rate their phone and online remote support as being the best in the business.
- We like the QoS and Traffic shaping of the NG Firewalls. They help is manage our limited bandwidth, so that business critical resources are available over lesser critical resources.
- Integration with Active Directory makes it easy to identify users activities in logs.

Verified User
Project Manager in Information Technology
Higher Education Company, 201-500 employeesCisco Meraki MX
- The appliances are very, very easy to use. You could set one up for basic use with minimal documentation.
- Intuitive menus in the Meraki Dashboard make traversing your options and finding what you need very easy.
- Good support options and a healthy knowledge base with well-written guides.
Infrastructure, Network Administrator II
Dynamic AviationAviation & Aerospace, 501-1000 employees
Cons
Barracuda CloudGen Firewall
- Very complex and steep learning curve to get up to speed.
- Multiple ways to configure for the same service or feature. Takes time to determine "your" customized build.
- Interface can sometimes be clunky when trying to determine how it's organized or arranged. Again, steep learning curve.
Service Manager
Accellis Technology GroupInformation Technology and Services, 11-50 employees
Cisco Meraki MX
- As soon as network equipment is seen by the MX, it labels it, making it confusing as to if a device is rogue
- The reporting in the Client window is not real-time, [it's] not really accurate until some time has passed
- Individual client bandwidth usage seems to be inaccurate in the clients window

Verified User
Administrator in Information Technology
Retail Company, 51-200 employeesPricing Details
Barracuda CloudGen Firewall
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Barracuda CloudGen Firewall Editions & Modules
—
Additional Pricing Details
—Cisco Meraki MX
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$595 per appliance
Cisco Meraki MX Editions & Modules
Edition
MX64 | $5951 |
---|---|
MX67 | $6951 |
MX68 | $9951 |
MX84 | $1,9951 |
MX100 | $4,9951 |
MX250 | $9,9951 |
MX450 | $19,9951 |
- per appliance
Additional Pricing Details
—Likelihood to Renew
Barracuda CloudGen Firewall
No score
No answers yet
No answers on this topic
Cisco Meraki MX
Cisco Meraki MX 9.0
Based on 3 answers
As we have it in place now, we will continue to keep it at our remote sites. Future expansion is something we are reviewing, and may well start with some of the larger switches as they seem to offer good performance and management at a reasonable price. Wireless is also something we're investing in and their devices are great for that.
IT Manager
John Robertson ArchitectsArchitecture & Planning, 51-200 employees
Usability
Barracuda CloudGen Firewall
Barracuda CloudGen Firewall 5.5
Based on 1 answer
Easy enough to use and configure using the management UI. Reporting from the web filter is a little clunky, and not very user friendly. To be perfectly honest, once it's set up and running, there isn't a lot to do from the day-to-day side of things, which is not a bad thing.

Verified User
Professional in Information Technology
Education Management Company, 51-200 employeesCisco Meraki MX
Cisco Meraki MX 8.4
Based on 4 answers
The Cisco Meraki MX series is very easy to use. Setting up user VPN access, site to site VPN to tie multiple locations together and managing all your devices. You can even download the latest firmware and install without ever leaving the dashboard. Meraki is the very definition of easy to use
Director of Information Technology
Callaway CountyGovernment Administration, 51-200 employees
Support Rating
Barracuda CloudGen Firewall
Barracuda CloudGen Firewall 6.6
Based on 6 answers
I could go on and on about how good Barracuda's support really is. I have yet to have a problem they didn't help me fix and I always learn something when talking with them. The story that best describes my overall experience with Barracuda's support is this: When I first put in the xSeries they had a problem with a policy route. There was a bug in the code and in the one situation I was it, it just would not work. I went up the levels of support and they couldn't fix it. Well, next thing I know I am on the phone with 2 of the guys that programmed the thing and they work out the solution in no time and get me going. That is support. That is what I have come to expect from Barracuda. If the tech on the phone doesn't know the answer, they do not stop until they find it. Grant it, I also have to admit I do not call support with every problem, I try to work it out on my own first as that is how I learn best, so when I do call support it is going to be complicated.
Senior Network Engineer
Pine Belt Mental HealthHospital & Health Care, 501-1000 employees
Cisco Meraki MX
Cisco Meraki MX 8.4
Based on 21 answers
I haven't ever had a bad experience with Meraki support. On the few occasions where I wasn't understanding the UI or needed some clarification about what a setting actually would do, I contacted them and they were very quickly able to provide help. Returns are simple and fast, too. We had to return a defective device one time and they shipped the replacement before we had even un-racked the one that was faulty. Unlike many other vendors, they didn't ask use to a do long list of scripted diagnostics, they just took my word for it that the device was broken and sent out a replacement immediately
Senior Systems Administrator
DRT Holdings, Inc.Aviation & Aerospace, 501-1000 employees
Implementation Rating
Barracuda CloudGen Firewall
No score
No answers yet
No answers on this topic
Cisco Meraki MX
Cisco Meraki MX 7.0
Based on 3 answers
Good product and simple to use.
IT Manager
John Robertson ArchitectsArchitecture & Planning, 51-200 employees
Alternatives Considered
Barracuda CloudGen Firewall
Our Cisco firewall was always difficult to make any changes against. It had no user-friendly GUI interface. We were calling technical support most of the time whenever we needed to make any changes. The Barracuda CloudGen Firewall has a GUI interface which we are looking forward to getting better acquainted with as we move off of our old Cisco. Of course, Barracuda's technical support is always there and is top notch!
Vice President of IT
GiumarraFood & Beverages, 201-500 employees
Cisco Meraki MX
We continued using Cisco Meraki MX after taking over the client since they are familiar with it and enjoy the reporting it provides. We use pfSense for most new deployments as the controls it gives us are slightly better than the Cisco Meraki MX controls. That isn't to say Cisco Meraki MX is bad; it just isn't suitable for many of our clients that are multi-tenant, which is one of the weaker offerings from Meraki. For our clients that were already using Cisco Meraki MX when we adopted them, there was no reason to change, it does the job, and it does it well.
Owner and Lead Developer
Binary CocoaComputer & Network Security, 1-10 employees
Scalability
Barracuda CloudGen Firewall
No score
No answers yet
No answers on this topic
Cisco Meraki MX
Cisco Meraki MX 8.8
Based on 39 answers
I've used MX devices in one location organizations, multi-building campuses, and multi-national organizations. All implementations can be easily managed with Meraki equipment thanks to the dashboard and cloud-based management features. Being able to seamlessly connect any site with any other via SD-WAN makes a large-scale deployment a straightforward project. [...] With the use of [...] virtual products, secure connectivity with cloud providers is like adding any other site.

Verified User
Professional in Information Technology
Information Technology & Services Company, 201-500 employeesReturn on Investment
Barracuda CloudGen Firewall
- We saved multiple thousands of dollars the first year out with the firewall in maintenance fees. We paid for the firewall and 3 years of service and still saved money.
- The ease of management allows me to do my job more efficiently. I save a lot of time when doing my day to day job because I can get to my firewall virtually anywhere.
- I feel a lot safer and my business more secure knowing that I have configured things the way they need to be and it was simple and not overly complicated.

Verified User
Manager in Information Technology
Defense & Space Company, 201-500 employeesCisco Meraki MX
- Previously I managed Cisco ASA equipment and enjoyed these firewalls. The need to train other admins and deployment at MSP clients were at the top of my list for switching to Meraki MX. The learning curve is much less steep for new security admins and the central dashboard allows coolabritive efforts when admins are in different locations. Built-in change management makes it easy to see who made specific changes as changes are logged on the dashboard.
- Other content filtering solutions that I have used had more bells and whistles, but given the cost, complexity, and management overhead, I am very pleased with Meraki’s solution.

Verified User
Engineer in Information Technology
Utilities Company, 51-200 employees