What users are saying about
1008 Ratings
7 Ratings
1008 Ratings
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Score 8.2 out of 100
7 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

Basecamp

Basecamp is great for the organization of design or copy comps and sharing progression of the project. It is not meant to be only a file share site, but integrates well with box, dropbox, and Google Drive for larger files. It allows for client sharing, so that only certain messages and files are seen by your clients, but requires a bit of training within your team to function properly.
Heather Miller | TrustRadius Reviewer

Flowdock

Flowdock is well suited for small teams and to environments that doesn't need too much reliability. I think it has some management problems that can make your life difficult if you have to manage a big amount of users. If you want just a tool communication with basic features (without using any integration or robust features) it can be suitable for you. You should try Flowdock using its free version for a small team and compare with others similar products. Flowdock delivers team chat and collaboration features, but is not necessarily the best product. Maybe some usability problems that disturb me won't be so relevant to you.
Vinicius Lima | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Basecamp
7.8
Flowdock
4.9
Task Management
Basecamp
8.4
Flowdock
6.7
Resource Management
Basecamp
7.4
Flowdock
Gantt Charts
Basecamp
7.3
Flowdock
3.0
Scheduling
Basecamp
7.3
Flowdock
4.0
Workflow Automation
Basecamp
7.0
Flowdock
2.0
Team Collaboration
Basecamp
8.7
Flowdock
Support for Agile Methodology
Basecamp
7.0
Flowdock
Support for Waterfall Methodology
Basecamp
7.5
Flowdock
Document Management
Basecamp
7.6
Flowdock
Email integration
Basecamp
8.2
Flowdock
Mobile Access
Basecamp
8.1
Flowdock
7.2
Timesheet Tracking
Basecamp
7.8
Flowdock
Change request and Case Management
Basecamp
8.4
Flowdock
Budget and Expense Management
Basecamp
8.1
Flowdock
Search
Basecamp
Flowdock
5.7
Visual planning tools
Basecamp
Flowdock
6.0

Professional Services Automation

Basecamp
7.8
Flowdock
Quotes/estimates
Basecamp
8.6
Flowdock
Invoicing
Basecamp
7.8
Flowdock
Project & financial reporting
Basecamp
7.7
Flowdock
Integration with accounting software
Basecamp
7.0
Flowdock

Communication

Basecamp
Flowdock
3.8
Chat
Basecamp
Flowdock
8.9
Notifications
Basecamp
Flowdock
7.7
Discussions
Basecamp
Flowdock
7.7
Surveys
Basecamp
Flowdock
2.0
Internal knowledgebase
Basecamp
Flowdock
1.0
Integrates with GoToMeeting
Basecamp
Flowdock
1.0
Integrates with Gmail and Google Hangouts
Basecamp
Flowdock
1.0
Integrates with Outlook
Basecamp
Flowdock
1.0

File Sharing & Management

Basecamp
Flowdock
7.8
Video files
Basecamp
Flowdock
8.0
Audio files
Basecamp
Flowdock
8.0
Document collaboration
Basecamp
Flowdock
8.0
Access control
Basecamp
Flowdock
8.0
Advanced security features
Basecamp
Flowdock
7.0

Pros

Basecamp

  • Ease of use meaning that non-technical users can be onboarded with minimal training required
  • Range of features meaning that you can use Basecamp as your core project management platform and don't need to rely on other tools in conjunction
  • Good collaborative features to encourage adoption and management of end-to-end process on Basecamp
Anonymous | TrustRadius Reviewer

Flowdock

  • Mobile app experience
  • Software integrations
  • Notifications
Kyle Golembiewski | TrustRadius Reviewer

Cons

Basecamp

  • I use Basecamp V2 because the newer V3 misses some functionality of V2. It seems it was built for a slightly different purpose. Unfortunately, V2 is not seeing feature updates as often as V3
  • Integration with other platforms would be nice. For example, I'd love to see my personal calendar or my business Outlook calendar overlaid on the Basecamp calendar, but this is not a possibility currently.
  • I can subscribe to Basecamp's iCal to show the Basecamp calendar on my personal calendar, which is handy, but it is quite limited. I can't see any detail about the task aside from the title. None of the description or information on what project or task list the task is attached to.
Nicholas Kouvatsos | TrustRadius Reviewer

Flowdock

  • One thing a little bit annoying is that a lot of links to others Flowdock sections (preferences, external services, etc) will open a new window/tab. Each click may take you to a new window and you can get lost easily.
  • There isn't a quick access list to members of your organization to start a private chat. I took a while to find how to do that. The interface and usability could be better.
  • There isn't an app for Windows Phone.
  • Sometimes you try to load some conversation and it doesn't show anything. It is not frequently but happens sometimes.
Vinicius Lima | TrustRadius Reviewer

Likelihood to Renew

Basecamp

Basecamp 10.0
Based on 27 answers
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Anonymous | TrustRadius Reviewer

Flowdock

Flowdock 10.0
Based on 1 answer
I go with the flow because I'm a newer employee and Flowdock works as advertised. If it were my decision to choose a team communciator for the organization, I'd recommend we go with Slack for its robust features and ever-changing/evolving software integrations. Slack is the outright innovator in the space and will continue to hold that role for some time.
Kyle Golembiewski | TrustRadius Reviewer

Usability

Basecamp

Basecamp 7.8
Based on 15 answers
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
Anonymous | TrustRadius Reviewer

Flowdock

No score
No answers yet
No answers on this topic

Reliability and Availability

Basecamp

Basecamp 10.0
Based on 6 answers
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Lisa Keyser | TrustRadius Reviewer

Flowdock

No score
No answers yet
No answers on this topic

Support Rating

Basecamp

Basecamp 8.5
Based on 28 answers
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Anthony Burke | TrustRadius Reviewer

Flowdock

No score
No answers yet
No answers on this topic

Implementation Rating

Basecamp

Basecamp 7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner | TrustRadius Reviewer

Flowdock

No score
No answers yet
No answers on this topic

Alternatives Considered

Basecamp

I have used Jira in past roles with different organizations, and I find Basecamp to be much more user-friendly and better at the more complex conversations that need to be had around product features. Basecamp knows what it does well, and sticks to that, instead of trying to be a more all-around product development tool like Jira. In my experience, Jira's interface was much more confusing, and contained a lot of functionality that my team didn't use.
Anonymous | TrustRadius Reviewer

Flowdock

Slack is a similar software.
Private chat or channels are well implemented in both softwares and both are also very easy to setup.
Besides of some usability problemas I think Flowdock is still better than Slack in this user experience and design.
The second point is the price. Flowdock is half price of Slack ($3/month). If you are a student or a non-profit organization, you are able to get some special license.
Vinicius Lima | TrustRadius Reviewer

Return on Investment

Basecamp

  • We have far less meetings! Which is great. I think this has made us far more efficient, wasting time with meetings and getting more done.
  • We are able to keep track of notes and progress on a project much more easily. I feel like things stay on track much better than before we had Basecamp.
  • I think timelines and deadlines are kept very clear and everyone has clear expectations. This means people know exactly what they need to work on at any given time (and know what they will be working on next too). As bad as it sounds to say, I think before we had Basecamp, deadlines and timelines weren't very clear sometimes.
Jessica Meadows Rich | TrustRadius Reviewer

Flowdock

  • Our company uses it by default.
  • I enjoy the ability to communicate outside of text messages...keeps the conversation on in it's own bucket.
Kyle Golembiewski | TrustRadius Reviewer

Pricing Details

Basecamp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Basecamp Editions & Modules

Edition
Basecamp PersonalFree1
Basecamp Business$992
  1. Limited Capabilities
  2. Per Month [Unlimited Users]
Additional Pricing Details

Flowdock

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Flowdock Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Basecamp
8.4
Flowdock
6.6

Likelihood to Renew

Basecamp
10.0
Flowdock
10.0

Usability

Basecamp
7.8
Flowdock

Reliability and Availability

Basecamp
10.0
Flowdock

Performance

Basecamp
7.3
Flowdock

Support Rating

Basecamp
8.5
Flowdock

Online Training

Basecamp
5.0
Flowdock

Implementation Rating

Basecamp
7.7
Flowdock

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