Basecamp vs. Quip

Small to mid-size would be a great fit [for Basecamp]. It's simple to use and does not require a ton of ramp-up. Unlike other platforms that require you to learn their terminology in order to use the platform this works well for the non technical user whom just needs to put in simple task updates[.]

Incentivized

Well, they are suited. 1. We use it as an effective way of collaboration between teams. 2. Can be used as an online spreadsheet. 3. It helps in accessing the data by multiple teams hassle-free. 4. Can customize the action, like editing or locking the spreadsheet to the other users based on the business need. Less Suited/inappropriate: 1. The UI is very much outdated. 2. The number of rows to be added to the spreadsheet has limitations. & We have to create a new Quip every now & then once the row limits are reached. 3. Can't do a detailed analysis like pivots tables etc. 4. Other functions like sort & filter options in Quip are not so user-friendly, unlike other spreadsheets out there in the market.

Incentivized

• Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
• The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
• Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.

Incentivized

• Our experience with Quip has been nothing short of astounding; I love everything about this collaboration tool.
• I love that it is cross-platform and works so well on mobile devices; it makes it unhindered to make progress on to-dos, take notes, export spreadsheets and documents, and have all my information organized within one environment.
• I also love that it notifies me when someone has done something in shared documents and the incredible ease of linking documents in chats.
• Quip's user interface is friendly and comfortably navigable; it feels right.

• High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
• Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
• Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.

Incentivized

• Update frequency - it feels like I need to update the application about twice a week. It's important to push new functionality and address bugs, but it often feels like the Quip team doesn't have their release schedule planned out very well. Constant updates are disruptive and counterproductive.
• Automatic date reminders - Quip will automatically set a date into a reminder as you type it, which could be a useful feature, but it just ends up being annoying. More often than not I'm just typing today's date in a document to track meeting minutes, or potentially adding in an expected delivery date, for which I really don't need a reminder.

Incentivized

When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.

I would give it a ten but we have some very minor issues. Those have all been easy to work around and I still really like Basecamp. We also have trouble with some clients who can only handle email—but those are rare cases when technology is just not their thing.

It is the best collaboration tool in my company. Through it, the organization has achieved better connectivity and efficiency in its communication. Primarily, the docs feature of this software is the most utilized in the company. Slowly, dash-boarding and project management features have also been utilized. Generally, it is the best tool, very easy and fairly streamlined

Incentivized

I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.

Incentivized

For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.

Incentivized

I have never used Quip's support. To be fair, we hired someone who used to work for Quip before working at our company, and he implemented it and pushed it with the team. He was very biased toward the product, and yes it was better than Google Drive, but by how much?

Incentivized

Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)

Basecamp is the best application we've found for our team to interface with external clients. It makes project management simple, and allows our clients visibility into their projects, which in turn builds trust, fosters open communication, and improves customer satisfaction. It's easy to learn and use, and has just enough customizability to work for many different types of projects.

Incentivized

Confluence is one that I think is semi comparable. I think SharePoint is very similar in nature and OneNote would be comparable as well. I think from a collaboration standpoint it's probably the best out of them. Like I said, it's not very good for version control. I think Confluence does a much better job of versioning control, but as far as all the other ones, I think it does way better than OneNote or SharePoint.

Incentivized

• It has helped keep every project organized, with all assets in one accessible place for everyone involved.
• It has helped with scheduling and assigning tasks so that everyone knows what is expected of them.
• It has helped keep all client correspondence in one place and within the project so that everything can be found immediately.
• The search function is very helpful.

Incentivized

• Quip has increased the efficiency of our copywriters by making it easier to organize projects, eliminate emails (requesting for review), and eliminated version conflicts.
• Quip has simplified the hand-off between copy and graphics. Instead of having to put together an email with all the copy and images, a Quip doc can house everything and a simple notification lets the designers know a project is ready for design.
• Quip has allowed much easier visibility into the work of the copywriters in order for me to see when a project is ready to move along.

Incentivized