Basecamp vs. Redmine

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Basecamp
Score 7.9 out of 10
N/A
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
$15
per month per user
Redmine
Score 7.0 out of 10
N/A
Redmine is a project management web application written using the Ruby on Rails framework. It is cross-platform and cross-database, and free to download and use as an open source project available on the GNU 2.0 license.
$0
per month
Pricing
BasecampRedmine
Editions & Modules
Basecamp Business
$99
Per Month [Unlimited Users]
Basecamp Personal
Free
Limited Capabilities
No answers on this topic
Offerings
Pricing Offerings
BasecampRedmine
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BasecampRedmine
Considered Both Products
Basecamp

No answer on this topic

Redmine
Chose Redmine
Basecamp was very busy and seemed more into the "wow" factor than into being an efficient tool. Redmine has none of the characters or kid-like appearance of Basecamp's model. I found Basecamp to be too cluttered in views and its interactions confusing, making it difficult to …
Chose Redmine
As we've moved to using agile-based methodologies, we've started using JIRA more, which is better suited for agile development. JIRA looks and feels like a more modern web application and has greater flexibility and more features. I used Basecamp a long time ago for some small …
Chose Redmine
I think that although they are tools for managing equipment and tools for bugs tracking, Redmine has a great advantage since it can be integrated with many third-party tools and that is the only tool of this type with which I have been able to integrate and integrate systems. …
Top Pros
Top Cons
Features
BasecampRedmine
Project Management
Comparison of Project Management features of Product A and Product B
Basecamp
3.9
118 Ratings
63% below category average
Redmine
7.7
12 Ratings
3% above category average
Task Management5.0117 Ratings9.012 Ratings
Resource Management3.898 Ratings7.011 Ratings
Gantt Charts2.840 Ratings8.011 Ratings
Scheduling3.893 Ratings8.010 Ratings
Workflow Automation2.968 Ratings5.88 Ratings
Team Collaboration4.3117 Ratings8.011 Ratings
Support for Agile Methodology3.749 Ratings6.910 Ratings
Support for Waterfall Methodology3.245 Ratings8.010 Ratings
Document Management3.8109 Ratings8.010 Ratings
Email integration3.996 Ratings9.19 Ratings
Mobile Access4.195 Ratings5.59 Ratings
Timesheet Tracking3.144 Ratings7.510 Ratings
Change request and Case Management3.355 Ratings8.011 Ratings
Budget and Expense Management7.139 Ratings8.510 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Basecamp
7.8
40 Ratings
5% above category average
Redmine
7.5
7 Ratings
1% above category average
Quotes/estimates8.329 Ratings7.33 Ratings
Invoicing6.925 Ratings7.82 Ratings
Project & financial reporting8.034 Ratings7.05 Ratings
Integration with accounting software7.927 Ratings7.92 Ratings
Best Alternatives
BasecampRedmine
Small Businesses
FunctionFox
FunctionFox
Score 8.3 out of 10
FunctionFox
FunctionFox
Score 8.3 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BasecampRedmine
Likelihood to Recommend
6.5
(144 ratings)
9.0
(12 ratings)
Likelihood to Renew
10.0
(26 ratings)
-
(0 ratings)
Usability
7.8
(15 ratings)
8.0
(1 ratings)
Availability
10.0
(5 ratings)
-
(0 ratings)
Performance
7.3
(4 ratings)
-
(0 ratings)
Support Rating
8.8
(28 ratings)
6.5
(3 ratings)
Online Training
5.0
(1 ratings)
-
(0 ratings)
Implementation Rating
7.7
(4 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
BasecampRedmine
Likelihood to Recommend
37 Signals
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
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Open Source
Redmine is a perfect solution for businesses that are looking for a FREE and open source solution for project management. It is great for teams that are managing numerous tasks or projects at one time. Redmine is easy to set up and is fairly self-explanatory for anyone who is semi tech-savvy.
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Pros
37 Signals
  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
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Open Source
  • Issue Tracker - Redmine allows in-depth issue tracking complete with workflows and customization.
  • Release Tracker - Redmine allows releases to be tracked by milestones, collecting relevant issues in each milestone.
  • Agile Management - With a few free or low-cost add-ons, Redmine becomes a great tool for Agile project management
Read full review
Cons
37 Signals
  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
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Open Source
  • The design and user-interface are a little outdated. It looks like a product that was designed ten years ago and doesn't have a polished look and feel like newer apps have.
  • It's not particularly designed to support agile-based project management methodologies such as Scrum.
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Likelihood to Renew
37 Signals
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
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Open Source
No answers on this topic
Usability
37 Signals
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
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Open Source
Redmine is a great product to have in an organization. It's extremely flexible, costs much less to maintain than other alternatives, and as a tool, it is relatively fast to get experienced with. The primary advantages of working with Redmine are: flexible platform, API, open-source and highly configurable, stability.
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Reliability and Availability
37 Signals
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
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Open Source
No answers on this topic
Support Rating
37 Signals
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
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Open Source
Redmine is free, easy to use and it's everything you could want in a free project management program. The fact that it has wiki integration and that it can track on such a granular level is amazing. Assigning tasks to other users, such as our development team, is fantastic and ensures we are always up-to-date on where we are what - on what projects.
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Implementation Rating
37 Signals
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
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Open Source
No answers on this topic
Alternatives Considered
37 Signals
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
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Open Source
Jira is a great project management tool for software product life cycle management for an agile environment based on agile methodologies. Jira is an intuitive and modernized user interface design compared with Redmine but Redmine is a lightweight and affordable project management and task tracking solution with its essential features and functionalities.
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Return on Investment
37 Signals
  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
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Open Source
  • Customers receive updates on all progress made for their issues -- this results in an informed customer who is being given transparency on all steps of our process.
  • Customers have responded well from being able to not have to track down emails and instead come to a central place for requests.
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ScreenShots