What users are saying about
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Top Rated
1066 Ratings
25 Ratings

Basecamp

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Top Rated
1066 Ratings
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Score 8.3 out of 100
25 Ratings
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Score 7 out of 100

Likelihood to Recommend

Basecamp

Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Andrea Hester | TrustRadius Reviewer

Redmine

Redmine is a perfect solution for businesses that are looking for a FREE and open source solution for project management. It is great for teams that are managing numerous tasks or projects at one time. Redmine is easy to set up and is fairly self-explanatory for anyone who is semi tech-savvy.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Basecamp
7.8
Redmine
7.9
Task Management
Basecamp
8.1
Redmine
9.5
Resource Management
Basecamp
7.8
Redmine
7.4
Gantt Charts
Basecamp
7.5
Redmine
8.5
Scheduling
Basecamp
8.1
Redmine
8.5
Workflow Automation
Basecamp
7.0
Redmine
5.8
Team Collaboration
Basecamp
8.5
Redmine
7.3
Support for Agile Methodology
Basecamp
7.5
Redmine
7.0
Support for Waterfall Methodology
Basecamp
8.0
Redmine
7.9
Document Management
Basecamp
7.9
Redmine
8.9
Email integration
Basecamp
7.8
Redmine
9.1
Mobile Access
Basecamp
8.4
Redmine
5.7
Timesheet Tracking
Basecamp
7.3
Redmine
7.6
Change request and Case Management
Basecamp
7.6
Redmine
8.6
Budget and Expense Management
Basecamp
7.8
Redmine
8.5

Professional Services Automation

Basecamp
7.7
Redmine
7.5
Quotes/estimates
Basecamp
8.0
Redmine
7.3
Invoicing
Basecamp
7.2
Redmine
7.8
Project & financial reporting
Basecamp
7.9
Redmine
7.0
Integration with accounting software
Basecamp
7.6
Redmine
7.9

Pros

Basecamp

  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Anonymous | TrustRadius Reviewer

Redmine

  • Issue Tracker - Redmine allows in-depth issue tracking complete with workflows and customization.
  • Release Tracker - Redmine allows releases to be tracked by milestones, collecting relevant issues in each milestone.
  • Agile Management - With a few free or low-cost add-ons, Redmine becomes a great tool for Agile project management
Anonymous | TrustRadius Reviewer

Cons

Basecamp

  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Heather Miller | TrustRadius Reviewer

Redmine

  • The design and user-interface are a little outdated. It looks like a product that was designed ten years ago and doesn't have a polished look and feel like newer apps have.
  • It's not particularly designed to support agile-based project management methodologies such as Scrum.
Richard Davies | TrustRadius Reviewer

Likelihood to Renew

Basecamp

Basecamp 10.0
Based on 27 answers
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Anonymous | TrustRadius Reviewer

Redmine

No score
No answers yet
No answers on this topic

Usability

Basecamp

Basecamp 7.8
Based on 15 answers
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
Anonymous | TrustRadius Reviewer

Redmine

Redmine 8.0
Based on 1 answer
Redmine is a great product to have in an organization. It's extremely flexible, costs much less to maintain than other alternatives, and as a tool, it is relatively fast to get experienced with. The primary advantages of working with Redmine are: flexible platform, API, open-source and highly configurable, stability.
João Almeida | TrustRadius Reviewer

Reliability and Availability

Basecamp

Basecamp 10.0
Based on 6 answers
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Lisa Keyser | TrustRadius Reviewer

Redmine

No score
No answers yet
No answers on this topic

Support Rating

Basecamp

Basecamp 8.4
Based on 29 answers
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Anthony Burke | TrustRadius Reviewer

Redmine

Redmine 6.6
Based on 3 answers
Redmine is free, easy to use and it's everything you could want in a free project management program. The fact that it has wiki integration and that it can track on such a granular level is amazing. Assigning tasks to other users, such as our development team, is fantastic and ensures we are always up-to-date on where we are what - on what projects.
Anonymous | TrustRadius Reviewer

Implementation Rating

Basecamp

Basecamp 7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner | TrustRadius Reviewer

Redmine

No score
No answers yet
No answers on this topic

Alternatives Considered

Basecamp

Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Blake Baron | TrustRadius Reviewer

Redmine

Basecamp was very busy and seemed more into the "wow" factor than into being an efficient tool. Redmine has none of the characters or kid-like appearance of Basecamp's model. I found Basecamp to be too cluttered in views and its interactions confusing, making it difficult to find where centrally kept information was.
Redmine has a straightforward no-nonsense default UI, though you can change it how you like of course. The views were designed for simplicity and thinking of the least amount of steps to get to one goal instead of trying to make a pleasing color palette that was overstimulating. I think Basecamp is more geared towards the "chat" aspect whereas Redmine is good for the larger overview of a project.
Ashley Lee | TrustRadius Reviewer

Return on Investment

Basecamp

  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
Elizabeth Hyman | TrustRadius Reviewer

Redmine

  • Positive: Redmine's initial impact is minimal: in terms of Dollars-the cost of acquisition is the price you pay for Electricity, Internet bandwidth and hardware
  • Redmine's REAL cost is time and knowledge: You will need a Linux expert to implement Redmine.
  • Readmine's configuration is also Time intensive, and it's better to augment your current staff, or hire someone directly to implement your Redmine configuration changes.
Anonymous | TrustRadius Reviewer

Pricing Details

Basecamp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Basecamp Editions & Modules

Edition
Basecamp PersonalFree1
Basecamp Business$992
  1. Limited Capabilities
  2. Per Month [Unlimited Users]
Additional Pricing Details

Redmine

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Redmine Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison