What users are saying about
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Top Rated
1081 Ratings
14 Ratings

Basecamp

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Top Rated
1081 Ratings
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Score 8.3 out of 100
14 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

Basecamp

Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Andrea Hester | TrustRadius Reviewer

Ruum by SAP

Ruum [by SAP] is well-suited for the task creation and assignment with the responsible persons for the follow-ups and collaboration, which can be used for both internal or external projects. Ruum [by SAP] can also be used for internal tasks, milestones, project and workflow management and team management functionalities respectively. Ruum [by SAP] may not be well suited for those who want to use the CRM tools for the related marketing activities management in [a] particular situation.
Ye Yint Moe | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Basecamp
7.8
Ruum by SAP
9.5
Task Management
Basecamp
8.2
Ruum by SAP
10.0
Resource Management
Basecamp
7.8
Ruum by SAP
Gantt Charts
Basecamp
7.3
Ruum by SAP
9.0
Scheduling
Basecamp
8.2
Ruum by SAP
10.0
Workflow Automation
Basecamp
7.0
Ruum by SAP
9.3
Team Collaboration
Basecamp
8.6
Ruum by SAP
Support for Agile Methodology
Basecamp
7.6
Ruum by SAP
Support for Waterfall Methodology
Basecamp
8.0
Ruum by SAP
Document Management
Basecamp
8.0
Ruum by SAP
Email integration
Basecamp
7.9
Ruum by SAP
Mobile Access
Basecamp
8.4
Ruum by SAP
9.5
Timesheet Tracking
Basecamp
7.4
Ruum by SAP
Change request and Case Management
Basecamp
7.6
Ruum by SAP
Budget and Expense Management
Basecamp
7.9
Ruum by SAP
Search
Basecamp
Ruum by SAP
9.3
Visual planning tools
Basecamp
Ruum by SAP
9.0

Professional Services Automation

Basecamp
7.7
Ruum by SAP
Quotes/estimates
Basecamp
8.1
Ruum by SAP
Invoicing
Basecamp
7.0
Ruum by SAP
Project & financial reporting
Basecamp
8.1
Ruum by SAP
Integration with accounting software
Basecamp
7.7
Ruum by SAP

Communication

Basecamp
Ruum by SAP
9.1
Chat
Basecamp
Ruum by SAP
9.3
Notifications
Basecamp
Ruum by SAP
9.0
Discussions
Basecamp
Ruum by SAP
9.0
Surveys
Basecamp
Ruum by SAP
9.0
Internal knowledgebase
Basecamp
Ruum by SAP
8.7
Integrates with GoToMeeting
Basecamp
Ruum by SAP
9.5
Integrates with Gmail and Google Hangouts
Basecamp
Ruum by SAP
9.5
Integrates with Outlook
Basecamp
Ruum by SAP
9.0

File Sharing & Management

Basecamp
Ruum by SAP
8.9
Versioning
Basecamp
Ruum by SAP
9.0
Video files
Basecamp
Ruum by SAP
8.3
Audio files
Basecamp
Ruum by SAP
9.0
Document collaboration
Basecamp
Ruum by SAP
9.0
Access control
Basecamp
Ruum by SAP
9.0
Advanced security features
Basecamp
Ruum by SAP
8.7
Integrates with Google Drive
Basecamp
Ruum by SAP
9.5
Device sync
Basecamp
Ruum by SAP
8.7

Pros

Basecamp

  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Anonymous | TrustRadius Reviewer

Ruum by SAP

  • Ruum by SAP has feedback management, which is efficiently working.
  • Campaign management is also fostered by Ruum by SAP.
  • Email facilitation and management has been also improved by Ruum by SAP.
  • Service automation has been directed by Ruum by SAP.
Faith Kayne | TrustRadius Reviewer

Cons

Basecamp

  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Heather Miller | TrustRadius Reviewer

Ruum by SAP

  • Budget, predicting, and forecasting are a miss in Ruum by SAP.
  • No CRM from Ruum by SAP.
  • Billing and invoicing are not found in this program.
Kartah Bromma | TrustRadius Reviewer

Likelihood to Renew

Basecamp

Basecamp 10.0
Based on 27 answers
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Anonymous | TrustRadius Reviewer

Ruum by SAP

No score
No answers yet
No answers on this topic

Usability

Basecamp

Basecamp 7.8
Based on 15 answers
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
Anonymous | TrustRadius Reviewer

Ruum by SAP

No score
No answers yet
No answers on this topic

Reliability and Availability

Basecamp

Basecamp 10.0
Based on 6 answers
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Lisa Keyser | TrustRadius Reviewer

Ruum by SAP

No score
No answers yet
No answers on this topic

Support Rating

Basecamp

Basecamp 8.4
Based on 30 answers
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Anthony Burke | TrustRadius Reviewer

Ruum by SAP

No score
No answers yet
No answers on this topic

Implementation Rating

Basecamp

Basecamp 7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner | TrustRadius Reviewer

Ruum by SAP

No score
No answers yet
No answers on this topic

Alternatives Considered

Basecamp

Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Blake Baron | TrustRadius Reviewer

Ruum by SAP

Ruum [by SAP] is an easy-to-use project and workflow management tool for the organization's internal use on the project tracking and managing [of] client-related projects, which also benefits team assignment and collaboration. [It also] shares the project milestones with the external clients for the particular project status records, [as such], I would like to [recommend] Ruum by SAP as an internal workflow management solution for better productivity and work efficiency.
Ye Yint Moe | TrustRadius Reviewer

Return on Investment

Basecamp

  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
Elizabeth Hyman | TrustRadius Reviewer

Ruum by SAP

  • Through proper project planning, minimal finances are used.
  • The many marketing options increases the number of clients we serve.
  • Process automation decreases the task force, hence, labor costs decreases.
Faith Kayne | TrustRadius Reviewer

Pricing Details

Basecamp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Basecamp Editions & Modules

Edition
Basecamp PersonalFree1
Basecamp Business$992
  1. Limited Capabilities
  2. Per Month [Unlimited Users]
Additional Pricing Details

Ruum by SAP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ruum by SAP Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Basecamp
8.3
Ruum by SAP
9.7

Likelihood to Renew

Basecamp
10.0
Ruum by SAP

Usability

Basecamp
7.8
Ruum by SAP

Reliability and Availability

Basecamp
10.0
Ruum by SAP

Performance

Basecamp
7.3
Ruum by SAP

Support Rating

Basecamp
8.4
Ruum by SAP

Online Training

Basecamp
5.0
Ruum by SAP

Implementation Rating

Basecamp
7.7
Ruum by SAP

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