Basecamp vs. Teamleader

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Basecamp
Score 8.0 out of 10
N/A
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
$99
per month
Teamleader
Score 9.6 out of 10
Small Businesses (1-50 employees)
Teamleader is a user-friendly and feature-rich platform which combines CRM, invoicing, and project management into one simple tool. The all-in-one tool aims to help small and medium-sized enterprises organize their sales processes & workflows, communicate effectively & build better relationships with their clients, and improve the productivity & collaboration across their teams. As a platform that provides users with the capability to work smarter, Teamleader offers an online CRM which…
$59
2 users/month
Pricing
BasecampTeamleader
Editions & Modules
Basecamp Business
$99
Per Month [Unlimited Users]
Basecamp Personal
Free
Limited Capabilities
Projects
$59.00
2 users/month
Project Management
$59.00
2 users/month
Support tickets
$59.00
2 users/month
Offerings
Pricing Offerings
BasecampTeamleader
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$29 2 users/month
Additional Detailsextra user is + $12.00/user/month
More Pricing Information
Community Pulse
BasecampTeamleader
Top Pros
Top Cons

No answers on this topic

Features
BasecampTeamleader
Project Management
Comparison of Project Management features of Product A and Product B
Basecamp
6.4
118 Ratings
18% below category average
Teamleader
-
Ratings
Task Management7.5117 Ratings00 Ratings
Resource Management6.498 Ratings00 Ratings
Gantt Charts5.140 Ratings00 Ratings
Scheduling6.493 Ratings00 Ratings
Workflow Automation5.368 Ratings00 Ratings
Team Collaboration7.2117 Ratings00 Ratings
Support for Agile Methodology6.349 Ratings00 Ratings
Support for Waterfall Methodology5.945 Ratings00 Ratings
Document Management6.7109 Ratings00 Ratings
Email integration7.096 Ratings00 Ratings
Mobile Access7.295 Ratings00 Ratings
Timesheet Tracking5.544 Ratings00 Ratings
Change request and Case Management5.855 Ratings00 Ratings
Budget and Expense Management7.439 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Basecamp
7.8
40 Ratings
3% above category average
Teamleader
-
Ratings
Quotes/estimates8.329 Ratings00 Ratings
Invoicing6.925 Ratings00 Ratings
Project & financial reporting8.234 Ratings00 Ratings
Integration with accounting software7.827 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Basecamp
-
Ratings
Teamleader
8.6
2 Ratings
8% above category average
Customer data management / contact management00 Ratings8.02 Ratings
Workflow management00 Ratings5.01 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings10.02 Ratings
Quote & order management00 Ratings10.01 Ratings
Interaction tracking00 Ratings10.02 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Basecamp
-
Ratings
Teamleader
8.3
1 Ratings
7% above category average
Case management00 Ratings10.01 Ratings
Call center management00 Ratings7.01 Ratings
Help desk management00 Ratings8.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Basecamp
-
Ratings
Teamleader
10.0
1 Ratings
24% above category average
Lead management00 Ratings10.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Basecamp
-
Ratings
Teamleader
9.0
2 Ratings
15% above category average
Task management00 Ratings10.02 Ratings
Billing and invoicing management00 Ratings9.02 Ratings
Reporting00 Ratings8.02 Ratings
Customization
Comparison of Customization features of Product A and Product B
Basecamp
-
Ratings
Teamleader
6.5
1 Ratings
18% below category average
Custom fields00 Ratings7.01 Ratings
Custom objects00 Ratings6.01 Ratings
Security
Comparison of Security features of Product A and Product B
Basecamp
-
Ratings
Teamleader
9.0
1 Ratings
6% above category average
Single sign-on capability00 Ratings9.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Basecamp
-
Ratings
Teamleader
6.0
1 Ratings
21% below category average
Compensation management00 Ratings6.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Basecamp
-
Ratings
Teamleader
10.0
2 Ratings
28% above category average
Mobile access00 Ratings10.02 Ratings
Best Alternatives
BasecampTeamleader
Small Businesses
FunctionFox
FunctionFox
Score 9.9 out of 10
vCita
vCita
Score 9.7 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Creatio
Creatio
Score 8.9 out of 10
Enterprises
Kanban Tool
Kanban Tool
Score 9.0 out of 10
Creatio
Creatio
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BasecampTeamleader
Likelihood to Recommend
7.3
(143 ratings)
10.0
(2 ratings)
Likelihood to Renew
10.0
(26 ratings)
-
(0 ratings)
Usability
7.8
(15 ratings)
8.0
(1 ratings)
Availability
10.0
(10 ratings)
-
(0 ratings)
Performance
7.3
(8 ratings)
-
(0 ratings)
Support Rating
8.6
(55 ratings)
10.0
(1 ratings)
Online Training
5.0
(1 ratings)
-
(0 ratings)
Implementation Rating
7.7
(8 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
BasecampTeamleader
Likelihood to Recommend
Basecamp
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Read full review
Teamleader
It is great for making proposals, sending invoices and for keeping time. It is also a great CRM tool. I love the business card scanner in the app.
Read full review
Pros
Basecamp
  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Read full review
Teamleader
  • Comply clients data
  • Invoices
  • Track and measure time for projects
Read full review
Cons
Basecamp
  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
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Teamleader
  • Synching contacts between iPhone and Teamleader could be easier.
  • Integration with Aweber would be great.
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Likelihood to Renew
Basecamp
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Read full review
Teamleader
No answers on this topic
Usability
Basecamp
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
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Teamleader
Besides having some tools to improve, it's a simple yet useful tool to organize data in order to improve patients quality and internal development.
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Reliability and Availability
Basecamp
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Read full review
Teamleader
No answers on this topic
Support Rating
Basecamp
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
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Teamleader
Very effective team. If ANYTHING occurs their assistance is pretty much immediate. They take longer by email but it works everytime.
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Implementation Rating
Basecamp
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
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Teamleader
No answers on this topic
Alternatives Considered
Basecamp
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Read full review
Teamleader
Act-On I used for a client. It is more a marketing automation tool than a CRM solution and it is also more suited for bigger organizations.
Read full review
Return on Investment
Basecamp
  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
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Teamleader
  • Positive: invoices are easy to pay thanks to the direct link, invoices are mostly paid timely
  • Positive: it is easy to monitor deals and proposals. When followed up timely, more opportunities become deals.
Read full review
ScreenShots

Teamleader Screenshots

Screenshot of DashboardScreenshot of ContactsScreenshot of ContactScreenshot of Add SegmentScreenshot of CalendarScreenshot of Invoices