TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Basecamp

    Score8.6 out of 10
    N/ABasecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

    $15

    per month per user

    Zeplin

    Score7.6 out of 10
    N/AZeplin, from the company of the same name, is a platform supporting collaboration in application development by engineers and designers by providing an API with popular collaboration, development and prototyping tools and creating a space where productions can be shared and reviewed.

    $15

    per month

    Pricing
    BasecampZeplin
    Editions & Modules
    Basecamp Plus
    $15
    per month per user
    Basecamp Pro Unlimited
    $299
    per month (billed annually)
    Basecamp Free
    Free
    Limited Capabilities
    Free
    $0
    up to 1 project
    Advanced
    $15
    per month per seat (up to 50 projects)
    Basic
    $15
    per month per project
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    BasecampZeplin
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BasecampZeplin
    Considered Both Products
    37signals
    No answer on this topic
    Zeplin
    Chose Zeplin
    Out of all of the products that I have used to support design-to-development handoffs, Zeplin is my favorite. It’s pretty lightweight and easy to use (once you get the hang of it). Zeplin also has a smooth interface and is, generally, clearer to use than other tools, such as …
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    50 Answers
    100%
    Would buy again
    9 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    45 Answers
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    48 Answers
    78%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    36 Answers
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    42 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    BasecampZeplin
    Project Management
    Comparison of Project Management features of Basecamp and Zeplin
    Feature
    Basecamp
    8.9
    124 Ratings
    15% above category average
    Zeplin
    4.5
    4 Ratings
    52% below category average
    Task Management9.1123 Ratings4.72 Ratings
    Resource Management9.3103 Ratings00 Ratings
    Gantt Charts7.243 Ratings00 Ratings
    Scheduling8.899 Ratings00 Ratings
    Workflow Automation9.372 Ratings3.01 Ratings
    Team Collaboration9.6123 Ratings00 Ratings
    Support for Agile Methodology9.751 Ratings00 Ratings
    Support for Waterfall Methodology8.748 Ratings00 Ratings
    Document Management9.6115 Ratings00 Ratings
    Email integration8.1101 Ratings00 Ratings
    Mobile Access8.6100 Ratings4.02 Ratings
    Timesheet Tracking9.148 Ratings00 Ratings
    Change request and Case Management9.558 Ratings00 Ratings
    Budget and Expense Management8.442 Ratings00 Ratings
    Search00 Ratings6.24 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Basecamp and Zeplin
    Feature
    Basecamp
    8.0
    42 Ratings
    4% above category average
    Zeplin
    -
    Ratings
    Quotes/estimates10.030 Ratings00 Ratings
    Invoicing10.026 Ratings00 Ratings
    Project & financial reporting8.034 Ratings00 Ratings
    Integration with accounting software4.028 Ratings00 Ratings
    Communication
    Comparison of Communication features of Basecamp and Zeplin
    Feature
    Basecamp
    -
    Ratings
    Zeplin
    6.7
    4 Ratings
    17% below category average
    Notifications00 Ratings6.74 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Basecamp and Zeplin
    Feature
    Basecamp
    -
    Ratings
    Zeplin
    4.9
    5 Ratings
    48% below category average
    Versioning00 Ratings7.12 Ratings
    Document collaboration00 Ratings3.23 Ratings
    Access control00 Ratings4.35 Ratings
    Advanced security features00 Ratings4.92 Ratings
    Best Alternatives
    BasecampZeplin
    Small Businesses
    Any.do
    Score8 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BasecampZeplin
    Likelihood to Recommend
    9.9
    (150 ratings)
    8.1
    (22 ratings)
    Likelihood to Renew
    10.0
    (26 ratings)
    8.2
    (1 ratings)
    Usability
    9.3
    (20 ratings)
    7.3
    (4 ratings)
    Availability
    10.0
    (5 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (28 ratings)
    9.5
    (4 ratings)
    Online Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.7
    (4 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BasecampZeplin
    Likelihood to Recommend
    37signals
    Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
    Incentivized
    Read full review
    Zeplin
    I still have some issues, especially with color integration between the style guide and also project. When we update the colors, it's not automatically sync to every project. Aside from that, zeplin solves my problem for hand-off design from design to developer. I set zeplin is source of truth design file
    Incentivized
    Read full review
    Pros
    37signals
    • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
    • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
    • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
    Incentivized
    Read full review
    Zeplin
    • Ease in automatically building design style guides, saving time that might be spent on building style guides in another tool (such as InDesign).
    • Users can use Mac, PC, or web versions of this app to collaborate on a single project, enabling us to work with a wider pool of contractors.
    • Accelerates the design-to-development workflow, as it’s very easy to import Sketch or Photoshop files through plug-ins, and HTML/CSS codes are automatically created based on designs.
    • Provides cross-platform specifications for web, iOS, and Android, which can save developers time in figuring out specifications beyond the “main platform" on their own.
    Incentivized
    Read full review
    Cons
    37signals
    • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
    • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
    • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
    Incentivized
    Read full review
    Zeplin
    • The uploading and syncing of assets is great for sketch and photoshop but we use illustrator and that can be cumbersome/tedious at times.
    • There are certain elements that have been a bit confusing to navigate at times, but for the most part, it's pretty user-friendly
    • More integrations
    Incentivized
    Read full review
    Likelihood to Renew
    37signals
    When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
    Read full review
    Zeplin
    Great tool
    Incentivized
    Read full review
    Usability
    37signals
    It is easy to use, even for clients who have no experience with the platform. It can only get a little cumbersome to ensure that a client can't see certain documents you might want to keep in the Docs & Files folders. And sometimes, getting a client to actually use an unfamiliar platform can be a challenge.
    Incentivized
    Read full review
    Zeplin
    Zeplin's component management and style guide help us to be consistent across whole product and it so easy to use for non-technical person. It is now easy to collaboration for designes between different teams like stackholders, product owner, UI/UX, developers and testers. Now there is only one point of reference is Zeplin so it is so easy to get details without asking designer or developer again and again.
    Incentivized
    Read full review
    Reliability and Availability
    37signals
    I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
    Incentivized
    Read full review
    Zeplin
    No answers on this topic
    Support Rating
    37signals
    For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
    Incentivized
    Read full review
    Zeplin
    Zeplin has classic support with a chat from the website. It's working fine, and we're also getting the support needed when needed. However, Zeplin is very good at closing the incidents and moving on. It was a while ago we had a case with their support so that it might have improved since then.
    Incentivized
    Read full review
    Implementation Rating
    37signals
    Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
    Read full review
    Zeplin
    No answers on this topic
    Alternatives Considered
    37signals
    Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
    Incentivized
    Read full review
    Zeplin
    Zeplin is great to inspect and share user interfaces, specifications and assets, perfect for developers. Tools like InVision and Marvel are much better to create prototypes for both developers, coworkers and even stakeholders, but they don't have this kind of feature (inspection) as Zeplin does. So each of them can be used for different purposes, offering different approaches to share and interact with layouts for apps and websites.
    Incentivized
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    Return on Investment
    37signals
    • It has saved me time when having to get the same message out to multiple restaurants
    • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
    • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
    Incentivized
    Read full review
    Zeplin
    • Development time has reduced as the design updates are communicated in real time to developers and they don't have to write the boilerplate code as it's already generated.
    • Employee engagement has improved as every stakeholder is aware about the design changes from the beginning and can give their inputs.
    • Designers save a lot of time as they don't to explicitly communicate when the update or publish their designs and also it just takes a couple of clicks to publish their designs. Also, lot of rework is saved as every stakeholder is involved right from the beginning.
    Incentivized
    Read full review
    ScreenShots