benefitexpress in Illinois offers bCEdge, the company's integrated HRIS, payroll, and benefits platform with integrated compliance and e-file technology.
N/A
UKG Ready
Score 8.3 out of 10
N/A
The UKG Ready® software suite is a centralized HCM solution designed for small to mid-sized businesses. It automates and streamlines HR, payroll, benefits, time, talent, and scheduling processes. UKG Ready's suite of tools offer actionable insights while helping to ensure compliance. Using AI, it draws on work, people, and culture data to boost efficiency and productivity. For example, UKG Ready streamlines core HR…
I have been very pleased with the responsiveness of technical support and the treatment that we receive from all of our UKG contacts. UKG meets all of our business needs in a decentralized, multistate organization. We plan to continue moving additional functionality to UKG to minimize additional platforms and enhance the associate experience.
Its versatile software overcomes any issues between restricted abilities of cell phones
And significant distance from the remote cloud to the versatile clients, by sending portable applications on the cloud to the clients. In this software, there is no third party that increases its security and makes it secured software.
It can work efficiently in the time of overload as compared to other clouds.
We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
I like the payroll and HR functions for employee data and benefits management. However, we still have not implemented the ATS and performance management modules, and we need to get this rolling as soon as possible. I can't provide accurate feedback on all areas.
The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
If I was only rating support itself that would be a 10. Every support case I have entered has been addressed efficiently and with the desired result. On the implementation and transition to support there were multiple issues that those doing the implementation or transition could not answer or workflows and various settings left undone only to be discovered later. We implemented 3 different modules and the expertise we got for each one varied widely.
Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
Pretty good online training, you have many how to options and can watch them several times. It can be hard at times to dig through the amount of data online but can usually find what you are looking for. Also you can download documentation for setting up the profiles and policies.
Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
It's an efficient application because this versatile software overcomes any issues between restricted abilities of cell phones and significant distance from the remote cloud to the versatile clients, by sending portable applications on the cloud to the clients.
Very well. It is the most user-friendly system. The level of customer support from UKG is helpful. Having many options to engage support is helpful, like the ERM and the Krew Manager. Reporting can be made less complex, but once you learn it, it is not so bad.
Overall it is the best software regarding the user experience of using cellphones services. It also lessens the workload of the cellphone.
It is software that provides the best computing resources.
This software provides satisfaction against sensitive cellphone applications. It can also be used in bundles of different fields.
Other mobile services are failed to provide satisfaction in rush time but BCEdge software has overcome this issue and provides the best services with easy-to-use tools and options.
This is basic, but we finally know how many employees we have! It sounds ridiculous, but prior to UKG Ready we were on a payroll system that's reports were only as accurate as the last payroll cycle, so they were always 2 weeks behind and static. UKG Ready allows for realtime, daily reporting of information.
We are able to get salary data for our various locations to be able to compare them to each other, as well as across our "competitors" and external competition.
The data provided allows us to be able to understand the trends at individual locations including attrition, advancement, raise information, and other data points that we haven't historically done comparisons on
We can see the demographic and geographical information for our employees and the benefits that they elect
