6 Ratings
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Score 7.5 out of 100
32 Ratings
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Score 8.8 out of 100

Attribute Ratings

  • Paypro Workforce Management is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.7

BenefitMall PayFocus

87%
3 Ratings
8.9

Paypro Workforce Management

89%
18 Ratings

Likelihood to Renew

BenefitMall PayFocus

N/A
0 Ratings
10.0

Paypro Workforce Management

100%
2 Ratings

Usability

BenefitMall PayFocus

N/A
0 Ratings
8.7

Paypro Workforce Management

87%
9 Ratings

Support Rating

BenefitMall PayFocus

N/A
0 Ratings
8.3

Paypro Workforce Management

83%
29 Ratings

Implementation Rating

BenefitMall PayFocus

N/A
0 Ratings
10.0

Paypro Workforce Management

100%
3 Ratings

Likelihood to Recommend

BenefitMall

If you are new to payroll processing, start here. It is easy to use and you will be able to use it without a problem.
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Paypro Workforce Management

Paypro Workforce Management has custom report building that is easy to use and manipulate for data you need to pull. The onboarding system is overly complicated and not user friendly. Workflows are overly complicated and a workflow for PAFs is non-existent, causing our company to have to use paper PAF forms.
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Pros

BenefitMall

  • Easy to use
  • Making adjustments is a breeze
  • Allows custom adjustments
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Paypro Workforce Management

  • Setting up new employees is very easy and only takes a couple of minutes.
  • We have union and non-union employees, and we have both salaried and hourly employees. Workforce One lets us set up rules based on the union CBA, our office holiday schedule, etc., so we don't have to make many adjustments to timesheets when we have situations that deviate from the norm. The rules kick in and handle the situation for us.
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Cons

BenefitMall

  • So far I see no disadvantages
  • I suppose they could offer health insurance group coverage as their competitors do but I did not find any cost advantage when we had it priced out with another system
  • The submit timeline is sometimes a problem because I need to submit at EST and that puts pressure on me to have done by 1 or 2 pm AZT.
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Paypro Workforce Management

  • Report Writing: Canned reports are antiquated like a dinosaur. Users should be able to design their own reports like all other systems. Click and it's there. Currently, it's not at all what it can be.
  • Very rigid with contract: meaning when a rule change and/or policy has changed the company is charged in order to make the change.
  • Integration within the system. There are times when you change the information in the system then it randomly changes another section.
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Pricing Details

BenefitMall PayFocus

Starting Price

Editions & Modules

BenefitMall PayFocus editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Paypro Workforce Management

    Starting Price

    Editions & Modules

    Paypro Workforce Management editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      BenefitMall

      No answers on this topic

      Paypro Workforce Management

      We are very happy with the product, our experiences using the product, and the continued support that we have received from the Paypro staff. We fully intend to keep our relationship with Paypro on solid ground. We are not considering replacing this product.
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      Usability

      BenefitMall

      No answers on this topic

      Paypro Workforce Management

      The system is very thorough, has an efficient layout, and is very user-friendly. It can handle massive amounts of data and spit it out in manageable and useful chunks. We obtain tons of workable data from the various reports that the system can provide us. When it comes to payroll and HR, it can handle everything that you need.
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      Support Rating

      BenefitMall

      No answers on this topic

      Paypro Workforce Management

      I am always able to get an answer to my questions as soon as I ask. If there is an associate that can not answer my question - they will make sure that someone else helps me. The company is very responsive.
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      Implementation Rating

      BenefitMall

      No answers on this topic

      Paypro Workforce Management

      The Paypro team was organized, professional, kept you on the budgeted timeline, followed up, was patient, experienced and truly cared. You would never think there were understaffed!
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      Alternatives Considered

      BenefitMall

      There was no place for me to track and store employees information. No HR back up. I had to email all the names and hours to my rep and hope I didn't forget anyone.
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      Paypro Workforce Management

      We have used in-house systems, ADP Total Source, and Valiant Services. This system, in my opinion, is more user-friendly and faster than others. We have more control on our end to process with flexibility that other systems just did not offer.
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      Return on Investment

      BenefitMall

      • Great ROI. Allows me to save significant time.
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      Paypro Workforce Management

      • Workforce save time in processing . The company can manage the payroll , process by one employee. The company used to have two employees to split the whole company dept; now one employee can manage the whole process.
      • It's cheaper than other payroll company.
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