Bigin by Zoho CRM vs. Salesflare

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bigin by Zoho CRM
Score 8.0 out of 10
N/A
Bigin is a pipeline-centric CRM that is built and priced for small and micro businesses. Coming from the family of Zoho's customer relationship platform, Bigin is designed to help small businesses move away from spreadsheets and legacy sales tools to manage their customer relationships. The vendor presents its simple interface as easy to use even if for users who don't have a lot of CRM experience, with a feature set is flexible enough to fit any business model, priced for small business.
$9
per month
Salesflare
Score 8.1 out of 10
Small Businesses (1-50 employees)
Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.
$29
per user per month
Pricing
Bigin by Zoho CRMSalesflare
Editions & Modules
Express
$9.00
per month per user
Premier
$15.00
per month
Growth
$29
per user per month
Pro
$49
per user per month
Enterprise
$99
per user per month
Offerings
Pricing Offerings
Bigin by Zoho CRMSalesflare
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount for annual pricing.
More Pricing Information
Features
Bigin by Zoho CRMSalesflare
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Bigin by Zoho CRM
8.1
7 Ratings
2% above category average
Salesflare
8.0
11 Ratings
1% above category average
Customer data management / contact management8.47 Ratings8.711 Ratings
Workflow management7.67 Ratings8.511 Ratings
Opportunity management8.66 Ratings8.111 Ratings
Integration with email client (e.g., Outlook or Gmail)7.77 Ratings9.011 Ratings
Interaction tracking7.97 Ratings8.711 Ratings
Territory management00 Ratings5.12 Ratings
Contract management00 Ratings10.01 Ratings
Quote & order management00 Ratings6.12 Ratings
Channel / partner relationship management00 Ratings8.27 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Bigin by Zoho CRM
7.0
7 Ratings
11% below category average
Salesflare
8.5
10 Ratings
8% above category average
Lead management7.87 Ratings8.510 Ratings
Email marketing6.37 Ratings8.59 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Bigin by Zoho CRM
6.9
7 Ratings
12% below category average
Salesflare
8.0
11 Ratings
3% above category average
Task management6.97 Ratings8.011 Ratings
Billing and invoicing management00 Ratings8.01 Ratings
Reporting00 Ratings8.011 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Bigin by Zoho CRM
7.4
7 Ratings
4% below category average
Salesflare
8.1
11 Ratings
5% above category average
Pipeline visualization7.97 Ratings8.911 Ratings
Customizable reports6.97 Ratings7.710 Ratings
Forecasting00 Ratings7.79 Ratings
Customization
Comparison of Customization features of Product A and Product B
Bigin by Zoho CRM
7.1
7 Ratings
10% below category average
Salesflare
8.8
10 Ratings
12% above category average
Custom fields7.17 Ratings8.210 Ratings
Custom objects00 Ratings10.02 Ratings
API for custom integration00 Ratings8.110 Ratings
Security
Comparison of Security features of Product A and Product B
Bigin by Zoho CRM
8.3
7 Ratings
2% below category average
Salesflare
8.1
10 Ratings
4% below category average
Single sign-on capability8.75 Ratings8.27 Ratings
Role-based user permissions8.07 Ratings8.010 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Bigin by Zoho CRM
6.6
7 Ratings
12% below category average
Salesflare
8.4
8 Ratings
12% above category average
Social data6.57 Ratings8.78 Ratings
Social engagement6.77 Ratings8.28 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Bigin by Zoho CRM
8.0
6 Ratings
8% above category average
Salesflare
8.8
8 Ratings
17% above category average
Marketing automation8.06 Ratings8.68 Ratings
Compensation management00 Ratings9.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Bigin by Zoho CRM
9.0
7 Ratings
17% above category average
Salesflare
8.8
11 Ratings
15% above category average
Mobile access9.07 Ratings8.811 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Bigin by Zoho CRM
-
Ratings
Salesflare
8.3
1 Ratings
7% above category average
Case management00 Ratings9.01 Ratings
Call center management00 Ratings7.01 Ratings
Help desk management00 Ratings9.01 Ratings
Best Alternatives
Bigin by Zoho CRMSalesflare
Small Businesses
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Score 9.5 out of 10
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Medium-sized Companies
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Score 7.8 out of 10
Enterprises
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SAP Business ByDesign
Score 7.8 out of 10
SAP Business ByDesign
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Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bigin by Zoho CRMSalesflare
Likelihood to Recommend
8.1
(7 ratings)
9.0
(11 ratings)
Usability
7.8
(7 ratings)
8.9
(9 ratings)
Support Rating
7.1
(7 ratings)
9.0
(9 ratings)
User Testimonials
Bigin by Zoho CRMSalesflare
Likelihood to Recommend
Zoho Corporation
Because Bigin by Zoho CRM focuses more on individualized customer interactions and join that result in relationship prospect growth and sales, it is a good fit for smaller companies of all stripes. It provides you with a taste of Zoho's mass CRM as well. The beginning of your CRM journey
Read full review
Salesflare
In my opinion, Salesflare is an excellent CRM for small businesses. It includes everything a small business needs to manage leads, deals, and contacts in one convenient location. When a client needs more information or something done, I can quickly record it in their account—perfect for B2B SaaS and small businesses selling B2B in general.
Read full review
Pros
Zoho Corporation
  • Easy to use and operate as there are not "23 million" options, but still powerful.
  • Integrates with other Zoho products like Zoho Social, Campaigns and Forms.
  • Allows deals pipelines with fully customisable stages.
Read full review
Salesflare
  • Zero learning curve, one-minute setup and dead easy to integrate with complementary tools.
  • Powerful data automation features so everything you do has maximum bottom-line impact.
  • Stellar customer support: response is quick and the team really goes out of their way to solve your specific problems. Up to setting up custom solutions for you.
Read full review
Cons
Zoho Corporation
  • Making adjustments to some of the templates or template options are tough.
  • The ability to reach customer service can be challenging at time as it is mostly international support.
Read full review
Salesflare
  • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
  • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
  • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
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Usability
Zoho Corporation
A solid 8 from my perspective, a tool all small businesses should try out before venturing into the world of larger CRM solutions as this gives you the best entry point into the CRM solution world with ideas about all the modules that are required the most. It can be made a bit more intermediate user friendly by adding a bit more mass approach style features
Read full review
Salesflare
The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
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Support Rating
Zoho Corporation
Support team is much knowledgeable and was user friendly. Every querry put before them was resolved in the required time frame.
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Salesflare
Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
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Alternatives Considered
Zoho Corporation
Bigin by Zoho CRM captures opportunities, and gives the company ways to tap and work towards making them more effective. Also, Bigin integrates/connect with the customers emails, making it friendly or simple to communicate with them immediately. Bigin introduced the single sign on procedure, which boosts the security of the entire system and ensure no attacks in any form.
Read full review
Salesflare
Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
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Return on Investment
Zoho Corporation
  • The lead conversion right from prospects to revenue generation has increased in our organization.
  • Previously the conversion rate was around 40%, now the efficiency has increased.
Read full review
Salesflare
  • So far, as optimistic as I am about using the CRM, I've seen a short and speedy return on my investment.
  • Our sales process will quickly become more focused and effective. It's part of our operations and saves us time, but we've never tracked the financial impact.
Read full review
ScreenShots

Bigin by Zoho CRM Screenshots

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Salesflare Screenshots

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