Bigin by Zoho CRM vs. Salesflare

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bigin by Zoho CRM
Score 8.4 out of 10
N/A
Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.
$9
per month
Salesflare
Score 6.1 out of 10
Small Businesses (1-50 employees)
Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.
$29
per user per month
Pricing
Bigin by Zoho CRMSalesflare
Editions & Modules
Express
$9.00
per month per user
Premier
$15.00
per month
Growth
$29
per user per month
Pro
$49
per user per month
Enterprise
$99
per user per month
Offerings
Pricing Offerings
Bigin by Zoho CRMSalesflare
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount for annual pricing.
More Pricing Information
Features
Bigin by Zoho CRMSalesflare
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Bigin by Zoho CRM
8.1
35 Ratings
5% above category average
Salesflare
8.1
11 Ratings
5% above category average
Customer data management / contact management8.932 Ratings8.811 Ratings
Workflow management8.633 Ratings8.711 Ratings
Opportunity management8.832 Ratings8.011 Ratings
Integration with email client (e.g., Outlook or Gmail)7.931 Ratings9.011 Ratings
Contract management5.68 Ratings10.01 Ratings
Interaction tracking8.932 Ratings8.811 Ratings
Territory management00 Ratings5.12 Ratings
Quote & order management00 Ratings6.12 Ratings
Channel / partner relationship management00 Ratings8.27 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Bigin by Zoho CRM
8.2
30 Ratings
8% above category average
Salesflare
8.7
10 Ratings
14% above category average
Lead management9.028 Ratings8.710 Ratings
Email marketing7.426 Ratings8.79 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Bigin by Zoho CRM
7.4
28 Ratings
2% below category average
Salesflare
8.0
11 Ratings
5% above category average
Task management8.328 Ratings8.011 Ratings
Reporting6.65 Ratings8.011 Ratings
Billing and invoicing management00 Ratings8.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Bigin by Zoho CRM
8.1
32 Ratings
6% above category average
Salesflare
8.2
11 Ratings
8% above category average
Pipeline visualization8.432 Ratings9.011 Ratings
Customizable reports7.728 Ratings7.810 Ratings
Forecasting00 Ratings7.99 Ratings
Customization
Comparison of Customization features of Product A and Product B
Bigin by Zoho CRM
8.6
34 Ratings
13% above category average
Salesflare
8.7
10 Ratings
14% above category average
Custom fields8.634 Ratings8.110 Ratings
Custom objects00 Ratings10.02 Ratings
API for custom integration00 Ratings8.110 Ratings
Security
Comparison of Security features of Product A and Product B
Bigin by Zoho CRM
8.6
33 Ratings
3% above category average
Salesflare
8.1
10 Ratings
3% below category average
Single sign-on capability8.626 Ratings8.17 Ratings
Role-based user permissions8.632 Ratings8.010 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Bigin by Zoho CRM
6.8
18 Ratings
7% below category average
Salesflare
8.5
8 Ratings
16% above category average
Social data6.617 Ratings8.88 Ratings
Social engagement7.017 Ratings8.18 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Bigin by Zoho CRM
8.3
24 Ratings
15% above category average
Salesflare
8.9
8 Ratings
22% above category average
Marketing automation8.324 Ratings8.88 Ratings
Compensation management00 Ratings9.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Bigin by Zoho CRM
8.9
32 Ratings
17% above category average
Salesflare
8.9
11 Ratings
17% above category average
Mobile access8.932 Ratings8.911 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Bigin by Zoho CRM
-
Ratings
Salesflare
8.3
1 Ratings
10% above category average
Case management00 Ratings9.01 Ratings
Call center management00 Ratings7.01 Ratings
Help desk management00 Ratings9.01 Ratings
Best Alternatives
Bigin by Zoho CRMSalesflare
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bigin by Zoho CRMSalesflare
Likelihood to Recommend
9.1
(35 ratings)
9.0
(11 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Usability
7.3
(7 ratings)
9.0
(9 ratings)
Support Rating
5.9
(7 ratings)
9.0
(9 ratings)
User Testimonials
Bigin by Zoho CRMSalesflare
Likelihood to Recommend
Zoho
Bigin by Zoho CRM is suitable for medium-size or small-size companies. In our case, being a small company, all the functions that Bigin by Zoho CRM offers are more than enough. If in the future we need features that are not currently covered by the platform, we will evaluate the possibility of migrating to Zoho CRM. But for the moment (until now we had never used a CRM), everything that Bigin by Zoho CRM offers us fits our needs perfectly. Perhaps for other very large companies, Bigin by Zoho CRM surely does not cover all needs, although I couldn't give examples.
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Salesflare
In my opinion, Salesflare is an excellent CRM for small businesses. It includes everything a small business needs to manage leads, deals, and contacts in one convenient location. When a client needs more information or something done, I can quickly record it in their account—perfect for B2B SaaS and small businesses selling B2B in general.
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Pros
Zoho
  • Bigin by Zoho CRM has embedded the marketing automation feature in its operations.
  • Also, Bigin supports CRM, through social media engagement and other working platforms.
  • Bigin provides the management team with customizable reports, after extensive analysis from the entire market segment.
Read full review
Salesflare
  • Zero learning curve, one-minute setup and dead easy to integrate with complementary tools.
  • Powerful data automation features so everything you do has maximum bottom-line impact.
  • Stellar customer support: response is quick and the team really goes out of their way to solve your specific problems. Up to setting up custom solutions for you.
Read full review
Cons
Zoho
  • The CRM is majorly for small teams and does not have use cases for bigger organizations
  • It needs to add some add-on features like email automation and journey creation from CRM itself.
  • There is room for improvement in some specific use cases, like adding enrichment to leads manually or API integrated.
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Salesflare
  • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
  • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
  • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
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Likelihood to Renew
Zoho
Because it is good.
Read full review
Salesflare
No answers on this topic
Usability
Zoho
It has some great functions that are very easy to use and user-friendly, however overall it is not a very robust system and the fact that it only does sales and not the rest of the cycle for an organization makes it very limiting. There are a lot of functions that are very basic, but for the price it does offer a lot of value for a smaller company that just needs basic functions to track.
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Salesflare
The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
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Support Rating
Zoho
The support is all international and it takes a while to get support as you have to go through chats and set up times, not as easy to just call and get the support you need. They are very nice when you do finally connect with someone and they are knowledgeable, just challenging being international sometimes.
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Salesflare
Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
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Alternatives Considered
Zoho
The price is much more attractive than equivalent tools. Pipe drive is as good, but the cost is a big factor when you are a small company, especially at the beginning. So that is why we chose BIgin, and we are delighted with it. With five members, it saves a few hundreds of euros a year.
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Salesflare
Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
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Return on Investment
Zoho
  • It allows me to quickly and affordably implement a CRM - which is a requirement.
  • It is affordable and easy to use, so I can recommend it to my clients and support those who choose to adopt Bigin by Zoho CRM with much more detailed and specific support and training.
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Salesflare
  • So far, as optimistic as I am about using the CRM, I've seen a short and speedy return on my investment.
  • Our sales process will quickly become more focused and effective. It's part of our operations and saves us time, but we've never tracked the financial impact.
Read full review
ScreenShots

Bigin by Zoho CRM Screenshots

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Salesflare Screenshots

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