Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.
$9
per month
Salesflare
Score 9.6 out of 10
Small Businesses (1-50 employees)
Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.
$35
per month per user
Pricing
Bigin by Zoho CRM
Salesflare
Editions & Modules
Express
$9.00
per month per user
Premier
$15.00
per month
Growth
$35
per month per user
Pro
$55
per month per user
Enterprise
$115
per month per user (minimum 5 users)
Offerings
Pricing Offerings
Bigin by Zoho CRM
Salesflare
Free Trial
Yes
Yes
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
20% discount for annual pricing.
Discount available for annual pricing.
More Pricing Information
Community Pulse
Bigin by Zoho CRM
Salesflare
Features
Bigin by Zoho CRM
Salesflare
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Bigin by Zoho CRM
8.0
102 Ratings
3% above category average
Salesflare
7.8
15 Ratings
1% above category average
Customer data management / contact management
8.592 Ratings
8.814 Ratings
Workflow management
8.196 Ratings
7.715 Ratings
Opportunity management
8.394 Ratings
7.815 Ratings
Integration with email client (e.g., Outlook or Gmail)
8.289 Ratings
8.915 Ratings
Contract management
6.951 Ratings
10.01 Ratings
Interaction tracking
7.887 Ratings
7.713 Ratings
Territory management
00 Ratings
5.12 Ratings
Quote & order management
00 Ratings
6.12 Ratings
Channel / partner relationship management
00 Ratings
8.29 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Bigin by Zoho CRM
8.0
81 Ratings
4% above category average
Salesflare
8.3
13 Ratings
7% above category average
Lead management
8.478 Ratings
8.013 Ratings
Email marketing
7.672 Ratings
8.612 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Bigin by Zoho CRM
8.0
83 Ratings
5% above category average
Salesflare
8.0
13 Ratings
5% above category average
Task management
8.181 Ratings
8.213 Ratings
Reporting
7.958 Ratings
7.713 Ratings
Billing and invoicing management
00 Ratings
8.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Bigin by Zoho CRM
8.1
86 Ratings
7% above category average
Salesflare
7.9
14 Ratings
4% above category average
Pipeline visualization
8.686 Ratings
8.614 Ratings
Customizable reports
7.777 Ratings
7.513 Ratings
Forecasting
00 Ratings
7.711 Ratings
Customization
Comparison of Customization features of Product A and Product B
Bigin by Zoho CRM
8.1
91 Ratings
6% above category average
Salesflare
8.7
13 Ratings
13% above category average
Custom fields
8.191 Ratings
9.213 Ratings
Custom objects
00 Ratings
10.02 Ratings
API for custom integration
00 Ratings
6.812 Ratings
Security
Comparison of Security features of Product A and Product B
Bigin by Zoho CRM
8.6
86 Ratings
3% above category average
Salesflare
7.5
12 Ratings
11% below category average
Single sign-on capability
8.771 Ratings
7.39 Ratings
Role-based user permissions
8.684 Ratings
7.712 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Bigin by Zoho CRM
7.6
50 Ratings
3% above category average
Salesflare
6.8
10 Ratings
9% below category average
Social data
7.549 Ratings
6.810 Ratings
Social engagement
7.749 Ratings
6.810 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Bigin by Zoho CRM
8.0
66 Ratings
8% above category average
Salesflare
7.7
10 Ratings
4% above category average
Marketing automation
8.066 Ratings
6.410 Ratings
Compensation management
00 Ratings
9.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Bigin by Zoho CRM
8.5
84 Ratings
12% above category average
Salesflare
8.6
13 Ratings
13% above category average
Mobile access
8.584 Ratings
8.613 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Startups Needing Quick Setup with Low Overhead Startups that need a CRM quickly and don’t have the time or resources to onboard heavy tools can set up Bigin in a matter of hours. It covers all the basic CRM needs out of the box, making it ideal for teams just getting started.
In my opinion, Salesflare is an excellent CRM for small businesses. It includes everything a small business needs to manage leads, deals, and contacts in one convenient location. When a client needs more information or something done, I can quickly record it in their account—perfect for B2B SaaS and small businesses selling B2B in general.
Manage big databases. We have a large database of contacts and partners (more than 5,000 contacts), which are updated day by day, as a result of our participation in conferences, webinars, etc. For this reason, we needed a platform that would allow us to always have our database up to date, and accessible and editable by any member of the company.
Pipelines. Pipelines are very necessary in our daily lives, since we present many service proposals to different clients, and until now we control the status very manually. With Bigin by Zoho CRM, we can have all this information centralized in a single place, and know at all times the status of the service proposals we present (sent, pending decision, lost, won...).
Product definition. The product definition block has allowed us to further structure our typologies of products and services. At least, it has allowed us to reflect on them and what is the best way to package the service offered.
Control panel. The control panel has been very useful for us to be able to quickly see the main indicators (offers presented, next actions to be taken, etc.).
Zero learning curve, one-minute setup and dead easy to integrate with complementary tools.
Powerful data automation features so everything you do has maximum bottom-line impact.
Stellar customer support: response is quick and the team really goes out of their way to solve your specific problems. Up to setting up custom solutions for you.
It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
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This is because ever since my team and I started using Bigin we have never been stuck to a point where we have no clue on how to use Bigin, the app can be used even by someone who has just started working and has never been exposed to any type of training and soft wares before.
The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
The support is all international and it takes a while to get support as you have to go through chats and set up times, not as easy to just call and get the support you need. They are very nice when you do finally connect with someone and they are knowledgeable, just challenging being international sometimes.
Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
The price is much more attractive than equivalent tools. Pipe drive is as good, but the cost is a big factor when you are a small company, especially at the beginning. So that is why we chose BIgin, and we are delighted with it. With five members, it saves a few hundreds of euros a year.
Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.