Bigin by Zoho CRM vs. Salesflare

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bigin by Zoho CRM
Score 8.7 out of 10
N/A
Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.
$9
per month
Salesflare
Score 9.6 out of 10
Small Businesses (1-50 employees)
Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.
$35
per month per user
Pricing
Bigin by Zoho CRMSalesflare
Editions & Modules
Express
$9.00
per month per user
Premier
$15.00
per month
Growth
$35
per month per user
Pro
$55
per month per user
Enterprise
$115
per month per user (minimum 5 users)
Offerings
Pricing Offerings
Bigin by Zoho CRMSalesflare
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount for annual pricing.Discount available for annual pricing.
More Pricing Information
Community Pulse
Bigin by Zoho CRMSalesflare
Features
Bigin by Zoho CRMSalesflare
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Bigin by Zoho CRM
8.0
102 Ratings
3% above category average
Salesflare
7.8
15 Ratings
1% above category average
Customer data management / contact management8.592 Ratings8.814 Ratings
Workflow management8.196 Ratings7.715 Ratings
Opportunity management8.394 Ratings7.815 Ratings
Integration with email client (e.g., Outlook or Gmail)8.289 Ratings8.915 Ratings
Contract management6.951 Ratings10.01 Ratings
Interaction tracking7.887 Ratings7.713 Ratings
Territory management00 Ratings5.12 Ratings
Quote & order management00 Ratings6.12 Ratings
Channel / partner relationship management00 Ratings8.29 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Bigin by Zoho CRM
8.0
81 Ratings
4% above category average
Salesflare
8.3
13 Ratings
7% above category average
Lead management8.478 Ratings8.013 Ratings
Email marketing7.672 Ratings8.612 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Bigin by Zoho CRM
8.0
83 Ratings
5% above category average
Salesflare
8.0
13 Ratings
5% above category average
Task management8.181 Ratings8.213 Ratings
Reporting7.958 Ratings7.713 Ratings
Billing and invoicing management00 Ratings8.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Bigin by Zoho CRM
8.1
86 Ratings
7% above category average
Salesflare
7.9
14 Ratings
4% above category average
Pipeline visualization8.686 Ratings8.614 Ratings
Customizable reports7.777 Ratings7.513 Ratings
Forecasting00 Ratings7.711 Ratings
Customization
Comparison of Customization features of Product A and Product B
Bigin by Zoho CRM
8.1
91 Ratings
6% above category average
Salesflare
8.7
13 Ratings
13% above category average
Custom fields8.191 Ratings9.213 Ratings
Custom objects00 Ratings10.02 Ratings
API for custom integration00 Ratings6.812 Ratings
Security
Comparison of Security features of Product A and Product B
Bigin by Zoho CRM
8.6
86 Ratings
3% above category average
Salesflare
7.5
12 Ratings
11% below category average
Single sign-on capability8.771 Ratings7.39 Ratings
Role-based user permissions8.684 Ratings7.712 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Bigin by Zoho CRM
7.6
50 Ratings
3% above category average
Salesflare
6.8
10 Ratings
9% below category average
Social data7.549 Ratings6.810 Ratings
Social engagement7.749 Ratings6.810 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Bigin by Zoho CRM
8.0
66 Ratings
8% above category average
Salesflare
7.7
10 Ratings
4% above category average
Marketing automation8.066 Ratings6.410 Ratings
Compensation management00 Ratings9.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Bigin by Zoho CRM
8.5
84 Ratings
12% above category average
Salesflare
8.6
13 Ratings
13% above category average
Mobile access8.584 Ratings8.613 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Bigin by Zoho CRM
-
Ratings
Salesflare
8.3
1 Ratings
8% above category average
Case management00 Ratings9.01 Ratings
Call center management00 Ratings7.01 Ratings
Help desk management00 Ratings9.01 Ratings
Best Alternatives
Bigin by Zoho CRMSalesflare
Small Businesses
Salesmate
Salesmate
Score 9.9 out of 10
Salesmate
Salesmate
Score 9.9 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bigin by Zoho CRMSalesflare
Likelihood to Recommend
8.9
(101 ratings)
9.1
(15 ratings)
Likelihood to Renew
8.6
(3 ratings)
-
(0 ratings)
Usability
8.6
(72 ratings)
8.7
(13 ratings)
Support Rating
4.6
(8 ratings)
9.0
(9 ratings)
User Testimonials
Bigin by Zoho CRMSalesflare
Likelihood to Recommend
Zoho
Startups Needing Quick Setup with Low Overhead
Startups that need a CRM quickly and don’t have the time or resources to onboard heavy tools can set up Bigin in a matter of hours. It covers all the basic CRM needs out of the box, making it ideal for teams just getting started.
Read full review
Salesflare
In my opinion, Salesflare is an excellent CRM for small businesses. It includes everything a small business needs to manage leads, deals, and contacts in one convenient location. When a client needs more information or something done, I can quickly record it in their account—perfect for B2B SaaS and small businesses selling B2B in general.
Read full review
Pros
Zoho
  • Manage big databases. We have a large database of contacts and partners (more than 5,000 contacts), which are updated day by day, as a result of our participation in conferences, webinars, etc. For this reason, we needed a platform that would allow us to always have our database up to date, and accessible and editable by any member of the company.
  • Pipelines. Pipelines are very necessary in our daily lives, since we present many service proposals to different clients, and until now we control the status very manually. With Bigin by Zoho CRM, we can have all this information centralized in a single place, and know at all times the status of the service proposals we present (sent, pending decision, lost, won...).
  • Product definition. The product definition block has allowed us to further structure our typologies of products and services. At least, it has allowed us to reflect on them and what is the best way to package the service offered.
  • Control panel. The control panel has been very useful for us to be able to quickly see the main indicators (offers presented, next actions to be taken, etc.).
Read full review
Salesflare
  • Zero learning curve, one-minute setup and dead easy to integrate with complementary tools.
  • Powerful data automation features so everything you do has maximum bottom-line impact.
  • Stellar customer support: response is quick and the team really goes out of their way to solve your specific problems. Up to setting up custom solutions for you.
Read full review
Cons
Zoho
  • I would like to link the same contact to more than one company.
  • I would like to be able to use only the name field, but I need to use first and last name
  • I would like to have a plan where there is no limit on the number of customizable fields
Read full review
Salesflare
  • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
  • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
  • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
Read full review
Likelihood to Renew
Zoho
Sales Development Representative Account Executivessss sssssssssssssssss ss ssss s ss s ssssss ss s s ss sss sssssss sssss s ssssssss sssss sss sssssssssssssss ss ss sss sssss s ssss sssssss s s s s ssss sss s s ss ss ssss s s sssssss s ssssssssss sssss sss ss eads sd
Read full review
Salesflare
No answers on this topic
Usability
Zoho
This is because ever since my team and I started using Bigin we have never been stuck to a point where we have no clue on how to use Bigin, the app can be used even by someone who has just started working and has never been exposed to any type of training and soft wares before.
Read full review
Salesflare
The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
Read full review
Support Rating
Zoho
The support is all international and it takes a while to get support as you have to go through chats and set up times, not as easy to just call and get the support you need. They are very nice when you do finally connect with someone and they are knowledgeable, just challenging being international sometimes.
Read full review
Salesflare
Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
Read full review
Alternatives Considered
Zoho
The price is much more attractive than equivalent tools. Pipe drive is as good, but the cost is a big factor when you are a small company, especially at the beginning. So that is why we chose BIgin, and we are delighted with it. With five members, it saves a few hundreds of euros a year.
Read full review
Salesflare
Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
Read full review
Return on Investment
Zoho
  • I was able to migrate from Hubspot CRM easily saving me hours of time
  • I have recieved 5 x replies to the email sequence i set up since i started using it
  • I have improved lead conversion by 5% so far
Read full review
Salesflare
  • As a start up, Salesflare was perfect for me. It was easy to get up and running; easy for me to import my contacts, and easy to earn the features.
  • I like the price point - lots of features for a reasonable price.
Read full review
ScreenShots

Bigin by Zoho CRM Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of

Salesflare Screenshots

Screenshot of the visual, drag-and-drop sales pipeline used to track leads.Screenshot of the centralized dashboard to visualize conversations with leads.Screenshot of an example of the sales reporting.Screenshot of where to send email sequences or automated email campaigns from within a CRM.Screenshot of how a connected CRM can be used from within an email inbox, to stop switching tabs.Screenshot of where to add and track leads straight from LinkedIn, with a built-in email finder.