TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bigtincan

    Score8 out of 10
    N/ABigtincan is a mobile content sales enablement platform, designed to make accessing and presenting content easier for salespeople. Marketers can create logic to recommend content for salespeople to share with prospects on their mobile device, based on the stage of the deal. Then content utilization is logged automatically to Salesforce, providing marketers with insight into what content is being shared with customers. Bigtincan can also be used to enable field service organizations with…N/A

    Cirrus Insight

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Cirrus Insight integrates Salesforce with Gmail, Google Calendar, and Google Contacts. Instantly View Contextual Salesforce Information in Your Inbox. Save Emails & Attachments to Salesforce with a Click. Sync Your Google & Salesforce Calendars. Create & Edit Salesforce Records on the Fly. Customize Your Salesforce Workflow in Gmail. Add Google Contacts to Salesforce. Salesforce Tasks Integration. Salesforce Templates Integrated with Gmail.

    $15

    per month

    Pricing
    BigtincanCirrus Insight
    Editions & Modules
    No answers on this topic
    Starter
    $27
    per user/month
    Closer
    $45
    per user/month
    Rainmaker
    $72
    per user/month
    Offerings
    Pricing Offerings
    BigtincanCirrus Insight
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$500 per installation
    Additional DetailsPricing based on annual billing.
    More Pricing Information
    Best Alternatives
    BigtincanCirrus Insight
    Small Businesses
    No answers on this topic
    Mailtrack
    Score9.7 out of 10
    Medium-sized Companies
    Paperflite
    Score8 out of 10
    Mailtrack
    Score9.7 out of 10
    Enterprises
    Scratchpad
    Score9.7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BigtincanCirrus Insight
    Likelihood to Recommend
    8.0
    (8 ratings)
    9.9
    (23 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    9.7
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    BigtincanCirrus Insight
    Likelihood to Recommend
    Bigtincan
    Bigtincan Hub is a very well suited solution for board and other meeting management if your organisation values security and centralisation of document distribution. It has allowed us to eliminate paper based documentation for meetings, and provides meeting members instant access to documents and meeting information that can be updated by staff, as required instead of continually reprinting information.
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    Cirrus Insight
    For someone who uses both Gmail and Salesforce as part of their main role, this software is an invaluable connector for them both. Some of the features are also not Salesforce specific - such as the Meeting Scheduler, which has proved invaluable to me, and I would recommend to any Gmail user who frequently set up meetings (either internally or externally).
    Incentivized
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    Pros
    Bigtincan
    • Allows the entire org to have the most up to date content.
    • Can easily navigate through the interface to find what content I'm looking for.
    Incentivized
    Read full review
    Cirrus Insight
    • Log email to Salesforce. You click one button and it logs for you. This is easier than adding the BCC email address that Salesforce provides as a way to log email.
    • Track views and engagement on these emails. It's nice to know if the email was opened and if links were clicked.
    • Update quick fields in Salesforce directly from their inbox using Cirrus. This prevented reps from needing to click into Salesforce, wait for it to load, then update fields like the phone number or name.
    • If the rep did need to open Salesforce, Cirrus provides a quick button to navigate to the Lead/Contact/Opportunity page quickly.
    Incentivized
    Read full review
    Cons
    Bigtincan
    • Does not work well for individuals that are hands on/kinesthetic learners
    • The quizzes at the end of each section are troublesome and can repeat the same info
    • Sometimes notifications for due dates are not sent out in regard to assigned training sessions
    Incentivized
    Read full review
    Cirrus Insight
    • Outlook for Mac could use some work as an add-on because it's hard to read sometimes on my laptop. It's not a sidebar, like the Windows functionality, so it's harder to read.
    • Doesn't always find an opportunity, even though I know it's in our Salesforce system.
    • Randomly shuts down and doesn't log in properly at times. I've had to remove and re-download more than once.
    Incentivized
    Read full review
    Likelihood to Renew
    Bigtincan
    No answers on this topic
    Cirrus Insight
    It is the best google to salesforce integration on the market. support is incredibly responsive and very helpful. They are constantly adding new features, and the current feature set is well beyond anything else that is currently offered in the market
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    Usability
    Bigtincan
    No answers on this topic
    Cirrus Insight
    Very easy to use. Everything opens in a familiar interface right inside the google apps sidebar. It brings in salesforce records, so as long as you know google apps / gmail and salesforce you'll be all set. It's point and click.
    Read full review
    Reliability and Availability
    Bigtincan
    No answers on this topic
    Cirrus Insight
    Haven't had a down issue in the almost 2 years I've been using the product. Support is also super responsive.
    Read full review
    Performance
    Bigtincan
    No answers on this topic
    Cirrus Insight
    Pulls in salesforce data very quickly, and syncs very quickly.
    Read full review
    Support Rating
    Bigtincan
    No issues thus far
    Incentivized
    Read full review
    Cirrus Insight
    No answers on this topic
    Implementation Rating
    Bigtincan
    No answers on this topic
    Cirrus Insight
    The plugin is installed inside your internet browser as an extension/add-on. It can be found in most add on stores and is easy to install. Usually just a few clicks. It handles authorization for you once you sign in, and then takes care of all the rest. It couldn't be easier to get working right out of the box. You're up in running in less than 5 minutes.
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    Alternatives Considered
    Bigtincan
    Mobile friendly and ease of setup/development of material allowed our organization to add and refine information provided in the app without any technical assistance or need to hire a development firm to conduct the chances we sought. The ability to share information externally with privacy controls similar to Box allows our work force to safely guard information without inhibiting collaboration with external partners.
    Incentivized
    Read full review
    Cirrus Insight
    Yesware regularly sent me alerts that my emails had been opened by someone who I hadn't sent them to, from locations they couldn't possibly have been. I also don't recall its Salesforce activity logging working as smoothly, though I last used Yesware more than 12 months ago so my memory isn't as fresh as it could be
    Incentivized
    Read full review
    Return on Investment
    Bigtincan
    • Allowed our reps to increase their average time spent with customers
    • Decreased the amount of time to pull together presentations for customer meetings
    • Decreased the amount of time our marketers are 'sales support'. Specifically around the time needed to locate materials for the sales teams.
    Incentivized
    Read full review
    Cirrus Insight
    • Customer data is paramount and Cirrus Insight supports optimal data integrity.
    • Ease of capturing updated customer information and sales activity helps in forecasting, operational insight, etc.
    • Facilitates transition of sales opportunities by seeing a clear trail of correspondence and customer updates.
    Incentivized
    Read full review
    ScreenShots

    Cirrus Insight Screenshots

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