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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BILL

    Score8.2 out of 10
    N/ABILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.

    $45

    per month

    D&B Finance Analytics

    Score7.9 out of 10
    N/AD&B Finance Analytics is a global credit-to-cash solution that provides Dun & Bradstreet data, analytics, and technology to help improve cash flow, increase operational efficiency, and mitigate risk. This AI-driven solution comprises two platforms – D&B Credit Intelligence and D&B Receivables Intelligence powered by GETPAID – that together help finance teams transform their operations and reduce cost through insight, automation, and enhanced customer experience.N/A

    NAVEX One

    Score5.6 out of 10
    N/ANAVEX Global launched NAVEX One in 2020. It is described by the vendor as a complete GRC platform, providing a comprehensive set of applications and workflows integrated into a single platform, for compliance, legal, or HR professionals.N/A
    Pricing
    BILLD&B Finance AnalyticsNAVEX One
    Editions & Modules
    Essentials
    $45
    per user/per month
    Team
    $55
    per user/per month
    Corporate
    $79
    per user/per month
    Enterprise
    Custom Pricing
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BILLD&B Finance AnalyticsNAVEX One
    Free Trial
    YesYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    BILLD&B Finance AnalyticsNAVEX One
    Considered Multiple Products
    BILL
    No answer on this topic
    Dun Bradstreet
    Chose D&B Finance Analytics
    D&B has an easy to follow usage meter.
    Incentivized
    NAVEX
    No answer on this topic
    Key User Insights
    Would buy again
    66%
    Would buy again
    23 Answers
    96%
    Would buy again
    269 Answers
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    66%
    Delivers good value for the price
    23 Answers
    95%
    Delivers good value for the price
    211 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    66%
    Happy with the feature set
    23 Answers
    96%
    Happy with the feature set
    269 Answers
    86%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    52%
    Lived up to sales and marketing promises
    13 Answers
    96%
    Lived up to sales and marketing promises
    164 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    67%
    Implementation went as expected
    20 Answers
    97%
    Implementation went as expected
    186 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    BILLD&B Finance AnalyticsNAVEX One
    Payment Management
    Comparison of Payment Management features of BILL and D&B Finance Analytics and NAVEX One
    Feature
    BILL
    7.9
    8 Ratings
    4% above category average
    D&B Finance Analytics
    -
    Ratings
    NAVEX One
    -
    Ratings
    Customizable Approval Policies8.06 Ratings00 Ratings00 Ratings
    Financial Document Management7.68 Ratings00 Ratings00 Ratings
    Payment Status Tracking8.18 Ratings00 Ratings00 Ratings
    Payment Audit Trail8.18 Ratings00 Ratings00 Ratings
    Duplicate Bill Detection8.16 Ratings00 Ratings00 Ratings
    Advanced OCR7.54 Ratings00 Ratings00 Ratings
    Electronic Funds Transfer7.97 Ratings00 Ratings00 Ratings
    Accounts Payable
    Comparison of Accounts Payable features of BILL and D&B Finance Analytics and NAVEX One
    Feature
    BILL
    7.8
    5 Ratings
    8% above category average
    D&B Finance Analytics
    -
    Ratings
    NAVEX One
    -
    Ratings
    Automated Accounts Payable Processes8.54 Ratings00 Ratings00 Ratings
    Vendor Management8.15 Ratings00 Ratings00 Ratings
    Tax Form Preparation6.92 Ratings00 Ratings00 Ratings
    Governance, Risk & Compliance
    Comparison of Governance, Risk & Compliance features of BILL and D&B Finance Analytics and NAVEX One
    Feature
    BILL
    -
    Ratings
    D&B Finance Analytics
    -
    Ratings
    NAVEX One
    7.8
    7 Ratings
    5% above category average
    Common repository of GRC items00 Ratings00 Ratings8.57 Ratings
    Risk management00 Ratings00 Ratings7.65 Ratings
    Integration with Corporate Performance Management (CPM) systems00 Ratings00 Ratings7.35 Ratings
    GRC policy management00 Ratings00 Ratings7.57 Ratings
    Incident management00 Ratings00 Ratings8.14 Ratings
    Best Alternatives
    BILLD&B Finance AnalyticsNAVEX One
    Small Businesses
    Tipalti
    Score7.7 out of 10
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Stampli
    Score8.4 out of 10
    No answers on this topic
    No answers on this topic
    Enterprises
    Yooz
    Score8.8 out of 10
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    BILLD&B Finance AnalyticsNAVEX One
    Likelihood to Recommend
    7.9
    (68 ratings)
    8.4
    (282 ratings)
    8.5
    (10 ratings)
    Likelihood to Renew
    8.0
    (14 ratings)
    8.1
    (16 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (8 ratings)
    8.8
    (17 ratings)
    -
    (0 ratings)
    Availability
    8.0
    (7 ratings)
    8.2
    (3 ratings)
    -
    (0 ratings)
    Performance
    6.0
    (3 ratings)
    7.3
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (18 ratings)
    4.3
    (234 ratings)
    5.0
    (1 ratings)
    Online Training
    9.0
    (2 ratings)
    4.5
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (6 ratings)
    8.1
    (8 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    7.7
    (3 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (2 ratings)
    8.2
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    2.7
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    8.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    BILLD&B Finance AnalyticsNAVEX One
    Likelihood to Recommend
    BILL
    It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
    Incentivized
    Read full review
    Dun Bradstreet
    It's good for our vendor and customer due diligence, but mediocre with alerts. The risk scoring and paydex trade information is always helpful, but not always applicable for term debt lenders. But the monitoring of customers has helped over the years to determine any judgments, suits, or bankruptcies that have come up.
    Incentivized
    Read full review
    NAVEX
    We have used PolicyTech for over 13 years. We have found it to be a robust solution, that has great technical support, and that continues to evolve as technology changes. If a business is looking for a solution to support best practices in policy and procedure development and distribution, there is no better solution than PolicyTech. We currently use PolicyTech’s SAS service. This solution would not be as effective for business environments that do not have computers for their employees to access on a daily basis.
    Incentivized
    Read full review
    Pros
    BILL
    • The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
    • The "to do list" feature ensures you see the tasks that need to be completed ASAP
    • The reports section is very helpful in year end prepping for audits
    Incentivized
    Read full review
    Dun Bradstreet
    • Custom Scores
    • Finding Companies through Search or Advanced Search. It's got an easy search bar. And then for example, we have companies all over the world that come to us. And so we can just choose the country, for example, and then write the name in there and it'll bring up a lot of different companies that maybe are exactly that name or close to that name. And when we see what we believe to be the actual company, we can click on it and then know whether they are credit worthy.
    • Great UX on the website - fast and easy to use. The speed with which it operates is really terrific and very important for us because we usually have to make that decision right away.
    • Using something as objective as a numerical score simplifies decisions about offering credit. We have to make a decision usually on whether to offer credit to an advertiser quickly. So what's wonderful about the process is that we don't have to be searching around on Google or any kind of review site and then try to discern whether they're credit worthy. We simply open up the D&B Finance Analytics tool.
    Incentivized
    Read full review
    NAVEX
    • Ease of use and ability to modify documents.
    • Versatility/Adaptability to utilize for other document management processes
    • Ability to assign documents to groups of users to make policy review and notification more job/role specific
    Incentivized
    Read full review
    Cons
    BILL
    • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
    • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
    • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
    Incentivized
    Read full review
    Dun Bradstreet
    • I would like to see contact information, such as Accounting contact names and email addresses. Not sure how hard that would be to provide but it would be extremely helpful.
    • I'm sure there are more things I might suggest, but we don't use enough of the options offered right now in our package.
    Incentivized
    Read full review
    NAVEX
    • In my point of view, I would love this platform if it could be customized more to my personal taste and my needs, in this aspect it has its limitations.
    • Unfortunately, the technical support of this program is not the best when it comes to responding, the truth is that they are never capable of responding to our problems on the spot.
    Incentivized
    Read full review
    Likelihood to Renew
    BILL
    While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
    Read full review
    Dun Bradstreet
    D&B Finance Analytics reports have just about everything. You can see a full company profile including legal forms, history records, employee count, years in business, paydex scores, delinquency scores, viability ratings, state of incorporations, naics codes, CEO or business owner names, etc. There is a lot that pulls up in this report
    Incentivized
    Read full review
    NAVEX
    No answers on this topic
    Usability
    BILL
    Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
    Incentivized
    Read full review
    Dun Bradstreet
    Very easy to access, and the reports are generally intuitive and clearly understandable. Some minor issues with entering data, nothing that would keep me from using this software, though. The databases it draws from are robust, and I can generally find the information I need, or get pointed to that information as a result of studying the report.
    Incentivized
    Read full review
    NAVEX
    No answers on this topic
    Reliability and Availability
    BILL
    The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
    Read full review
    Dun Bradstreet
    FOR THE MOST PART IT IS ALWAYS AVAILABLE. ON RARE OCCASSIONS i HAVE TROUBLE ACCESSING BUT AFTER I SUBMIT AN ISSUE IT IS CORRECTED
    Incentivized
    Read full review
    NAVEX
    No answers on this topic
    Performance
    BILL
    Load times can be slow after long use.
    Incentivized
    Read full review
    Dun Bradstreet
    I rate the performance very good. The report loads quickly and downloads in a reasonable time frame given the extensive complexity of the report. I've never had an issue
    Incentivized
    Read full review
    NAVEX
    No answers on this topic
    Support Rating
    BILL
    I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that. I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
    Incentivized
    Read full review
    Dun Bradstreet
    Isaac has been very helpful in providing support. I have only inquired once regarding our remaining reports' availability, and he was very helpful in finding the appropriate solution, which in this case was to add additional reports to the duration of our contract at a prorated rate.
    Incentivized
    Read full review
    NAVEX
    Only the administrator can talk to them.
    Incentivized
    Read full review
    Online Training
    BILL
    The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
    Incentivized
    Read full review
    Dun Bradstreet
    The online training was worth it. We did an online training with our team and an account rep from D&B. They walked us through the entire interface and answered all of our questions.
    Incentivized
    Read full review
    NAVEX
    No answers on this topic
    Implementation Rating
    BILL
    I heard from my leadership that it went very well.
    Incentivized
    Read full review
    Dun Bradstreet
    I was not involved in the integration.
    Incentivized
    Read full review
    NAVEX
    No answers on this topic
    Alternatives Considered
    BILL
    1. Automation & Workflow Efficiency.2. Integration Capabilities with other softwaresWe needed a centralized, automated, and scalable solution for managing both payables and receivables. The strong integration with our existing accounting software was a key factor.The platform gave us better visibility and control over cash flow and approval processes.
    Read full review
    Dun Bradstreet
    I have only used D&B Finance Analytics in my career; however, there are alternatives that we use when the data is not available. We typically request trade references and a bank reference, which are usually very valuable in addition to the D&B report. When all three options provide valuable data, we generally make the best decisions on credit.
    Incentivized
    Read full review
    NAVEX
    Navex is best intuitive and satisfied all the security & compliance requirement. ServiceNow GRC is complex & not easy to deployable.. also need that cost effective solution. Even it was tough to customize initially but later after doing fine-tuning with policies & process we got best insights & inputs from solution .
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    BILL
    None, all good.
    Incentivized
    Read full review
    Dun Bradstreet
    No answers on this topic
    NAVEX
    No answers on this topic
    Scalability
    BILL
    We have multiple locations, and everything works fine.
    Incentivized
    Read full review
    Dun Bradstreet
    AT THIS PARTICULAR TIME, WE ONLY USE IT TO MAKE A DETERMINATION ON CREDIT. NO OTHER DEPARTMENTS HAVE ACCESS TO PROGRAM OTHER THAN ACCOUNTING
    Incentivized
    Read full review
    NAVEX
    No answers on this topic
    Return on Investment
    BILL
    • After receiving an offer to 'finance' outstanding invoices, I was enticed by the promise of a 3% total cost for a 60-day period, with the possibility of extending the financing for an additional 10 months (for an additional fee). Eager to access funds, I decided to finance an invoice worth $17,160.00. Within 24 hours, BILL deposited $16,645.20 (97% of the invoice amount) into my account.
    • However, when the customer paid their $17,160 invoice four days later, instead of the funds being deposited into my checking account as I expected, BILL chose to retire the loan and retain my $514.80 fee for the 4 day advance period. This unexpected turn of events resulted in an effective interest rate of a staggering 273.75%. It was clear that this arrangement was far from what I had initially understood, and the financial impact was outrageously high.
    • Frustratingly, my attempts to resolve this issue through customer service were in vain, as I spoke with three agents who provided no satisfactory solutions. To anyone contemplating using BILL's services, I strongly urge you to carefully scrutinize the fine print and consider opting for a more reputable finance company."
    Read full review
    Dun Bradstreet
    • More or less improved efficiency in our Bank's underwriting process, but new deals have been slow as the economy worsens
    • We haven't been creating much new business due to the environment we are in and the position we are in as a regional bank
    • It will continue to strengthen our credit risk assessments
    Incentivized
    Read full review
    NAVEX
    • Eliminates silos.
    • Establishes a holistic central point of governance, management, and assurance of the organization's performance, risk and compliance.
    • Lets you make informed decisions.
    Incentivized
    Read full review
    ScreenShots

    BILL Screenshots

    Screenshot of BILL’s central dashboard, which displays upcoming bills, invoices, and ingoing and outgoing payments.Screenshot of BILL automatically pulls in bills via email and automatically starts the process. It also checks for duplicate invoices by looking at the invoice numbers and payment amounts to flag questionable invoices.Screenshot of BILL's desktop and mobile applications so users' teams can review invoices and send payments on-the-go.Screenshot of BILL’s mobile app, which can be used to review invoices, add comments, and approve from anywhere.Screenshot of The overview screen, where the status of invoices can be reviewed to get a bird’s eye view of tasks.

    D&B Finance Analytics Screenshots

    Screenshot of where to manage credit customersScreenshot of the interface to manage an overall risk portfolioScreenshot of where to manage collections and ARScreenshot of where to accept online payments with a customer portal