Bitrix24 vs Box

• The internal HR manager in Bitrix24 does not allow us to create sufficiently structured graphical lists of all absences that each employee has taken during his career within the company, and of all accessibility requests by employees to access some limited functionalities within the service.
• When it comes to group management work, it has been good to be able to identify elements within the service that remain oriented to business processes, such as the specialized area of web sales. Based on that, Bitrix24 is a good service to be able to manage business directly and to bring in leads on an ongoing basis, while still having positive results.
• It is well known that despite being a sales and CRM service, Bitrix24 has enough features to be able to plan projects of different scopes. Each of the project setup operations that can be executed within the Bitrix24 platform are accurate, or at least seem better and more streamlined than with any other service we've had the opportunity to test.
• Bitrix24 automates the execution of administrative dynamics to optimize the overall sales force level, thus leading to better level transactions within the sales modalities, and by integrating Bitrix24 with other sales services, it is possible to mobilize the documents of operations performed from one service to another.
• It can also be used to increase the quality level of the technical support operations that our support staff manages, as it allows for reviews of each support session, in order to evaluate the technician in question who is talking to customers while he is working in real time.
• In the case of managing crossover operations, we believe that Bitrix24 offers a good level of analysis for such crossovers, even when you need to work surprisingly with charts of various shapes that require a large number of crossovers. This information on graphs and reports coming from Bitrix24 is very easy to configure to match the technical formats or general aspects of any other CRM, without losing the quality of the work.

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• Helps to sync all the contents in cloud along with that of the Box installed. It integrates with file explorer on that of windows or macOS
• Sharing of files is very seamless and easy task especially when there are multiple people involved in the organization or project to work.
• This has a great feature of controlling the access of the files as well as folders and set appropriate privileges while sharing or collaborating with others.
• Can be shared via link or email and can be managed when it comes to collaboration.
• It has a great security feature enabled which has AES 256 bit encryption and also has the scope for full end to end encryption. This also has a 2 factor authentication enabled for additional security.

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• It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
• Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
• It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.

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• No ability to properly share (with write access) to external collaborators. This is a real show-stopper.
• No good integration with users' own file system.
• Difficult to deploy on a smaller scale, so one has to rely on organization-wide SSO, adding additional bureaucracy.

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• It definitely has a positive impact as it helps with collaboration and improves data health.
• Overall it reduces time and speeds up the processes and helps achieve more in the less time.
• It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.

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• Collaboration online through Box has required fewer in-person meetings to discuss project progress.
• The most up-to-date information on each project and file can be reliably found in one location. Collaborators can easily view the most current progress and pick up where others have left off.
• Project supervisors can be as involved as they need to be. Overseeing the progress of a project is easier than ever.

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