Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bitrix24
Score 7.3 out of 10
N/A
Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.
$61
per month up to 5 users
Kintone
Score 9.7 out of 10
N/A
Kintone is a customizable digital workplace platform used to manage data, tasks, and communication. The no-code drag-and-drop interface can be used to create custom applications.
$120
per month for 5 users (minimum)
Pricing
Bitrix24Kintone
Editions & Modules
Basic
$61
per month up to 5 users
Standard
$124
per month up to 50 users
Professional
$249
per month up to 100 users
Enterprise 250
$399.00
per month 250 Users
Enterprise
$499
per month up to 250 Users
Enterprise 500
$639.00
per month 500 Users
Enterprise 1000
$799.00
per month 1000 Users
Professional Subscription
$24
per month per user
Offerings
Pricing Offerings
Bitrix24Kintone
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPrice per month when paying for 1 year.Minimum requirement of 5 users. Kintone offers a free prototype to build with using existing process.
More Pricing Information
Community Pulse
Bitrix24Kintone
Features
Bitrix24Kintone
Project Management
Comparison of Project Management features of Product A and Product B
Bitrix24
8.8
24 Ratings
13% above category average
Kintone
-
Ratings
Task Management8.024 Ratings00 Ratings
Gantt Charts8.118 Ratings00 Ratings
Scheduling9.921 Ratings00 Ratings
Workflow Automation8.921 Ratings00 Ratings
Mobile Access9.823 Ratings00 Ratings
Search8.121 Ratings00 Ratings
Visual planning tools9.022 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Bitrix24
8.5
24 Ratings
6% above category average
Kintone
-
Ratings
Chat9.023 Ratings00 Ratings
Notifications9.924 Ratings00 Ratings
Discussions8.023 Ratings00 Ratings
Surveys8.017 Ratings00 Ratings
Internal knowledgebase8.021 Ratings00 Ratings
Integrates with GoToMeeting8.38 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.012 Ratings00 Ratings
Integrates with Outlook8.011 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Bitrix24
8.5
25 Ratings
5% above category average
Kintone
-
Ratings
Versioning8.021 Ratings00 Ratings
Video files7.818 Ratings00 Ratings
Audio files8.217 Ratings00 Ratings
Document collaboration8.025 Ratings00 Ratings
Access control9.923 Ratings00 Ratings
Advanced security features8.921 Ratings00 Ratings
Integrates with Google Drive7.016 Ratings00 Ratings
Device sync9.821 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Bitrix24
-
Ratings
Kintone
8.3
9 Ratings
6% above category average
Customer data management / contact management00 Ratings9.76 Ratings
Workflow management00 Ratings9.29 Ratings
Territory management00 Ratings8.54 Ratings
Opportunity management00 Ratings8.54 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings7.04 Ratings
Contract management00 Ratings7.03 Ratings
Quote & order management00 Ratings7.54 Ratings
Channel / partner relationship management00 Ratings9.33 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Bitrix24
-
Ratings
Kintone
9.0
7 Ratings
15% above category average
Case management00 Ratings9.67 Ratings
Help desk management00 Ratings8.56 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Bitrix24
-
Ratings
Kintone
8.0
2 Ratings
3% above category average
Lead management00 Ratings8.02 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Bitrix24
-
Ratings
Kintone
8.9
9 Ratings
14% above category average
Task management00 Ratings9.06 Ratings
Reporting00 Ratings8.89 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Bitrix24
-
Ratings
Kintone
8.1
8 Ratings
6% above category average
Pipeline visualization00 Ratings8.34 Ratings
Customizable reports00 Ratings8.08 Ratings
Customization
Comparison of Customization features of Product A and Product B
Bitrix24
-
Ratings
Kintone
8.9
11 Ratings
15% above category average
Custom fields00 Ratings9.211 Ratings
Custom objects00 Ratings9.09 Ratings
API for custom integration00 Ratings8.65 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Bitrix24
-
Ratings
Kintone
8.5
2 Ratings
12% above category average
Marketing automation00 Ratings8.52 Ratings
Platform
Comparison of Platform features of Product A and Product B
Bitrix24
-
Ratings
Kintone
9.3
6 Ratings
20% above category average
Mobile access00 Ratings9.36 Ratings
Security
Comparison of Security features of Product A and Product B
Bitrix24
-
Ratings
Kintone
9.5
10 Ratings
12% above category average
Role-based user permissions00 Ratings9.510 Ratings
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Bitrix24Kintone
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Score 10.0 out of 10
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Score 9.8 out of 10
Creatio
Creatio
Score 9.3 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Creatio
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Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bitrix24Kintone
Likelihood to Recommend
9.0
(25 ratings)
9.7
(58 ratings)
Likelihood to Renew
10.0
(1 ratings)
10.0
(8 ratings)
Usability
8.0
(12 ratings)
9.4
(16 ratings)
Availability
10.0
(1 ratings)
10.0
(2 ratings)
Performance
9.0
(1 ratings)
10.0
(2 ratings)
Support Rating
9.7
(9 ratings)
9.4
(46 ratings)
Online Training
9.0
(1 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
6.8
(4 ratings)
Configurability
-
(0 ratings)
9.0
(43 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
10.0
(2 ratings)
Ease of integration
-
(0 ratings)
10.0
(2 ratings)
Product Scalability
9.0
(1 ratings)
10.0
(2 ratings)
Professional Services
-
(0 ratings)
10.0
(2 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
Bitrix24Kintone
Likelihood to Recommend
Bitrix24
Bitrix24 is a unified platform with all features in one place. It has a smooth deployment and implementation process. The software boosts teams' productivity and ensures flawless collaboration. Pricing of the software is incredibly affordable. It is highly customizable and a scalable CRM solution.
Read full review
Kintone
I recommend Kintone for companies that need the ability to customize standalone applications or to provide a 'hub' to employees as a jumping-off point. I also recommend Kintone for any company that is drowning in spreadsheets, or is using 10 apps for 10 different purposes - you can consolidate everything into one place. Kintone, I think, needs a larger team for customization as your company grows. If you are a small office of 20 people, using it out of the box will likely be just fine for your needs. If you're working with 200 people out of an office, it'd likely be good to have someone with a bit of CSS, Java, and API experience in order to maximize what you get out of it - though you won't need that if you're keeping it simple.
Read full review
Pros
Bitrix24
  • Real-Time Collaboration: Bitrix24 facilitates instant communication through features like instant messaging, group chats, and video conferencing. This enables teams to connect and share information in real time, promoting effective collaboration and timely decision-making.
  • Task Management: Bitrix24 offers comprehensive task management capabilities, allowing teams to assign tasks, establish deadlines, and monitor progress. This ensures that team members are aligned, promoting organization and focus on project objectives.
  • Social Intranet: Bitrix24 provides a social intranet platform that serves as a centralized space for employees to interact, exchange updates, and collaborate on projects. This fosters a collaborative environment, promotes knowledge sharing, and enhances teamwork across the organization.
Read full review
Kintone
  • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
  • Ease of use. The interface is intuitive.
  • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
Read full review
Cons
Bitrix24
  • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
  • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
  • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
Read full review
Kintone
  • Sometimes it's a little challenging to know which fields to enter and where. There is a little bit of a learning curve with creating your own apps.
  • More visuals would be great! I love seeing the data visually, and so does my board.
  • That's all I can think of - I really do enjoy the program.
Read full review
Likelihood to Renew
Bitrix24
It has become the central nervous system of the business and has constantly proven to be of value. We are not just renewing but might even upgrade to advanced Bitrix24 plans and will be adding more user licenses in the next 3 months. Bitrix24 has a sharper learning curve initially. However once it is surpassed, it opens doors to a range of creative deployment strategies
Read full review
Kintone
We have been quite happy with our use of Kintone thus far. We looked at several options before choosing Kintone and believe it had the best value and best features, while allowing for complete customization, rather than being locked into preformatted apps that may not address exactly what we need or be more than what we need.
Read full review
Usability
Bitrix24
It is a time-saving CRM that will help save time by using one application for all your business needs. Our brain sees colors, images, drawings, it is very visual, and so is Bitrix24. You can plan visually and easily see how everything is progressing. It has tasks, projects management, chat and video, CRM (as you know), visual staff structure, calendar, shared drive, mobile app. You can't ask for anything better out on the market for what you get with their free version and also their step-up plan is $20/month, all the way up to $200, they have a plan for your business. Get your free account and try it out for a few weeks.
Read full review
Kintone
I love everything bout it. I love that if there is something I don't feel is working well enough, we are able to change it. The ONLY thing I would say is that if you were able to make it so every time I click on anything in the website/app it stayed in the same page, that would be great, but I don' think it is possible and I think this is due to using so many external APIs
Read full review
Reliability and Availability
Bitrix24
I can't recall any instance of unplanned outages over the past 1 year of use. Likewise for application errors. However note that, advanced users will have a learning curve
Read full review
Kintone
Never had an issue with this.
Read full review
Performance
Bitrix24
Technical performance is 10/10 so far. Cannot comment about integrations since we currently haven't tested those
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Kintone
Pages load quickly, no issues with response time
Read full review
Support Rating
Bitrix24
The absolute worst! Your only contact method is via the paid version and via a chat window. They will take days to answer and when they finally do answer, they will provide nothing but a half baked canned help file.
Read full review
Kintone
I am very happy with Kintone and support it fully. I think that it is a great place for any company that wants to create a platform for better management. It is easy to use and pretty affordable. It is straightforward and has many tools that can be used by anyone. There are many helpful tutorials available too to guide users
Read full review
Online Training
Bitrix24
Overall the training was very comprehensive. The trainer did provider necessary additional reading materials as well. However the general approach at Bitrix24 is to divert users to self-help documentation and videos. It is recommended that atleast 1-2 personnel in the organization be "Bitrix24 experts" so that lower phases of training requirements are covered internally itself. Also the best part about Bitrix24 is that not all users need to go very deep while using it. We have multiple counsellors who started using it on day 2 without any major hiccups
Read full review
Kintone
The training was seamless and easy to follow
Read full review
Implementation Rating
Bitrix24
No answers on this topic
Kintone
Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
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Alternatives Considered
Bitrix24
The choice of the B24 was prompted by the fact that in 2012 the company had a box version, but without the CMR. The license was expired, the version was no longer supported by B24. In the stages, the company's directorate drove the employees into tasks for B24, but with different success. However, most of the B24 was still familiar.
Read full review
Kintone
Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
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Contract Terms and Pricing Model
Bitrix24
No answers on this topic
Kintone
Should be multiple pricing packages.
Read full review
Scalability
Bitrix24
The scalability and reliability is almost 9.5/10 to be honest. We istarted with Bitrix24 for just 2 functions and now have expanded its usage to 2 more. In terms of users, every full-time employee (FTE) now uses Bitrix24 without fail. We are also working on giving limited/partial access to external service providers
Read full review
Kintone
I could see this work for all departments if implemented correctly.
Read full review
Professional Services
Bitrix24
No answers on this topic
Kintone
We have nothing but positive things to say about the kintone professional services we utilized during the install and after we went live.
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Return on Investment
Bitrix24
  • Bitrix24 simplifies our collaboration needs thereby making teamwork easy.
  • By supporting remote work, Bitrix24 enables our business to maintain a functional hybrid team, which saves us money.
  • It ensures smooth project management and progress tracking, besides offering amazing communication features, making it a must-have and a worthy tool.
Read full review
Kintone
  • It used to take us 15-20 minutes to create a quote for a client. It now takes less than 3.
  • It allows a few of our employees to work remotely, which was essentially impossible prior.
  • We can see raw data for success/failure rates, which we actively use in our employee review process.
Read full review
ScreenShots

Bitrix24 Screenshots

Screenshot of Bitrix24 Video Call.Screenshot of Bitrix24 Unlimited CRM.Screenshot of Bitrix24 Tasks.Screenshot of

Kintone Screenshots

Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of the drag and drop interfaceScreenshot of business app viewsScreenshot of Kintone appearing across desktop, and mobile