Bitrix24 vs. Slack

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bitrix24
Score 7.1 out of 10
N/A
Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.
$61
per month up to 5 users
Slack
Score 9.0 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$8.75
per month per user
Pricing
Bitrix24Slack
Editions & Modules
Basic
$61
per month up to 5 users
Standard
$124
per month up to 50 users
Professional
$249
per month up to 100 users
Enterprise 250
$399.00
per month 250 Users
Enterprise
$499
per month up to 250 Users
Enterprise 500
$639.00
per month 500 Users
Enterprise 1000
$799.00
per month 1000 Users
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
Bitrix24Slack
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPrice per month when paying for 1 year.*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
Bitrix24Slack
Considered Both Products
Bitrix24

No answer on this topic

Slack
Chose Slack
Slack offers a seamless experience with a very simple and easy understandable user interface. Slack is better when it comes to memory management on Windows. The menu design offered by Slack to the left of the screen offers a much better user experience than those provided by …
Features
Bitrix24Slack
Project Management
Comparison of Project Management features of Product A and Product B
Bitrix24
8.8
24 Ratings
12% above category average
Slack
7.9
625 Ratings
1% above category average
Task Management8.024 Ratings7.7428 Ratings
Gantt Charts8.118 Ratings6.961 Ratings
Scheduling9.921 Ratings7.8361 Ratings
Workflow Automation8.921 Ratings8.1394 Ratings
Mobile Access9.823 Ratings9.4598 Ratings
Search8.121 Ratings8.2605 Ratings
Visual planning tools9.022 Ratings7.4273 Ratings
Communication
Comparison of Communication features of Product A and Product B
Bitrix24
8.6
24 Ratings
7% above category average
Slack
8.8
633 Ratings
9% above category average
Chat9.023 Ratings9.6632 Ratings
Notifications9.924 Ratings8.8629 Ratings
Discussions8.023 Ratings9.2617 Ratings
Surveys8.217 Ratings8.1410 Ratings
Internal knowledgebase8.021 Ratings7.8409 Ratings
Integrates with GoToMeeting8.38 Ratings8.9110 Ratings
Integrates with Gmail and Google Hangouts9.012 Ratings8.7182 Ratings
Integrates with Outlook8.011 Ratings8.9120 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Bitrix24
8.3
25 Ratings
3% above category average
Slack
8.4
600 Ratings
4% above category average
Versioning8.021 Ratings8.2324 Ratings
Video files7.418 Ratings8.3538 Ratings
Audio files7.717 Ratings8.5525 Ratings
Document collaboration8.025 Ratings8.0426 Ratings
Access control9.923 Ratings8.3409 Ratings
Advanced security features8.921 Ratings8.3360 Ratings
Integrates with Google Drive7.016 Ratings9.0211 Ratings
Device sync9.821 Ratings9.0452 Ratings
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Bitrix24Slack
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Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
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Score 9.0 out of 10
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HCL Connections
Score 9.0 out of 10
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User Ratings
Bitrix24Slack
Likelihood to Recommend
9.0
(23 ratings)
9.1
(625 ratings)
Likelihood to Renew
10.0
(1 ratings)
10.0
(25 ratings)
Usability
8.0
(10 ratings)
9.0
(248 ratings)
Availability
10.0
(1 ratings)
10.0
(2 ratings)
Performance
9.0
(1 ratings)
10.0
(2 ratings)
Support Rating
9.7
(9 ratings)
9.9
(68 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
8.7
(5 ratings)
Configurability
-
(0 ratings)
10.0
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
9.3
(2 ratings)
Product Scalability
9.0
(1 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Bitrix24Slack
Likelihood to Recommend
Bitrix24
Bitrix24 is a unified platform with all features in one place. It has a smooth deployment and implementation process. The software boosts teams' productivity and ensures flawless collaboration. Pricing of the software is incredibly affordable. It is highly customizable and a scalable CRM solution.
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Salesforce
Slack is great for tracking commits to new coding projects. You can take parts of code that still need to be implemented later and easily search through the history of comments if there is something that goes wrong with a code commitment. It can be difficult for people that only like Teams to adjust to a new platform if you are using both to communicate.
Read full review
Pros
Bitrix24
  • Real-Time Collaboration: Bitrix24 facilitates instant communication through features like instant messaging, group chats, and video conferencing. This enables teams to connect and share information in real time, promoting effective collaboration and timely decision-making.
  • Task Management: Bitrix24 offers comprehensive task management capabilities, allowing teams to assign tasks, establish deadlines, and monitor progress. This ensures that team members are aligned, promoting organization and focus on project objectives.
  • Social Intranet: Bitrix24 provides a social intranet platform that serves as a centralized space for employees to interact, exchange updates, and collaborate on projects. This fosters a collaborative environment, promotes knowledge sharing, and enhances teamwork across the organization.
Read full review
Salesforce
  • Huddles Run smoothly without any interferences.
  • Smooth individual calls quick and easy without any interruptions.
  • seamless notifications across multiple devices
  • The ability to easily tag a team member to urgently attend to a specific escalation.
  • Slack being user friendly and able to integrate easily with other platforms and apps.
  • How to easily open up different channels for different escalations and needs.
  • a safe direct messaging option.
Read full review
Cons
Bitrix24
  • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
  • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
  • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
Read full review
Salesforce
  • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
  • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
  • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
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Likelihood to Renew
Bitrix24
It has become the central nervous system of the business and has constantly proven to be of value. We are not just renewing but might even upgrade to advanced Bitrix24 plans and will be adding more user licenses in the next 3 months. Bitrix24 has a sharper learning curve initially. However once it is surpassed, it opens doors to a range of creative deployment strategies
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Salesforce
To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
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Usability
Bitrix24
It is a time-saving CRM that will help save time by using one application for all your business needs. Our brain sees colors, images, drawings, it is very visual, and so is Bitrix24. You can plan visually and easily see how everything is progressing. It has tasks, projects management, chat and video, CRM (as you know), visual staff structure, calendar, shared drive, mobile app. You can't ask for anything better out on the market for what you get with their free version and also their step-up plan is $20/month, all the way up to $200, they have a plan for your business. Get your free account and try it out for a few weeks.
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Salesforce
My rating was 7. Its intuitive interface and user-friendly features like channels, threads, and integrations make it excellent for team communication and onboarding. However, its usability is held back by the resource-intensive desktop app and cluttered feeling in large workspaces. The mobile app's performance and unreliable notifications have also been noted as weaknesses.
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Reliability and Availability
Bitrix24
I can't recall any instance of unplanned outages over the past 1 year of use. Likewise for application errors. However note that, advanced users will have a learning curve
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Salesforce
Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
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Performance
Bitrix24
Technical performance is 10/10 so far. Cannot comment about integrations since we currently haven't tested those
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Salesforce
Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
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Support Rating
Bitrix24
The absolute worst! Your only contact method is via the paid version and via a chat window. They will take days to answer and when they finally do answer, they will provide nothing but a half baked canned help file.
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Salesforce
Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
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Online Training
Bitrix24
Overall the training was very comprehensive. The trainer did provider necessary additional reading materials as well. However the general approach at Bitrix24 is to divert users to self-help documentation and videos. It is recommended that atleast 1-2 personnel in the organization be "Bitrix24 experts" so that lower phases of training requirements are covered internally itself. Also the best part about Bitrix24 is that not all users need to go very deep while using it. We have multiple counsellors who started using it on day 2 without any major hiccups
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Salesforce
No answers on this topic
Implementation Rating
Bitrix24
No answers on this topic
Salesforce
I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
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Alternatives Considered
Bitrix24
The choice of the B24 was prompted by the fact that in 2012 the company had a box version, but without the CMR. The license was expired, the version was no longer supported by B24. In the stages, the company's directorate drove the employees into tasks for B24, but with different success. However, most of the B24 was still familiar.
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Salesforce
I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
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Scalability
Bitrix24
The scalability and reliability is almost 9.5/10 to be honest. We istarted with Bitrix24 for just 2 functions and now have expanded its usage to 2 more. In terms of users, every full-time employee (FTE) now uses Bitrix24 without fail. We are also working on giving limited/partial access to external service providers
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Salesforce
No answers on this topic
Return on Investment
Bitrix24
  • Bitrix24 simplifies our collaboration needs thereby making teamwork easy.
  • By supporting remote work, Bitrix24 enables our business to maintain a functional hybrid team, which saves us money.
  • It ensures smooth project management and progress tracking, besides offering amazing communication features, making it a must-have and a worthy tool.
Read full review
Salesforce
  • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
  • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
Read full review
ScreenShots

Bitrix24 Screenshots

Screenshot of Bitrix24 Video Call.Screenshot of Bitrix24 Unlimited CRM.Screenshot of Bitrix24 Tasks.Screenshot of