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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bloomfire

    Score8.4 out of 10
    Enterprise companies (1,001+ employees)
    Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence.

    $25

    per month

    Lark

    Score9.2 out of 10
    N/ALark, or Larksuite, is a take on office suite software that supports workplace collaboration. Founded in 2016, Lark combines messaging, schedule management and online collaborative documents in a single platform. Lark is available now on macOS, Windows, iOS and Android.

    $0

    Zimbra

    Score6.9 out of 10
    N/AZimbra is an email and collaboration platform and productivity suite that includes contacts, calendar, tasks, chat and file sharing, plus videoconferencing, document editing, and file storage.N/A
    Pricing
    BloomfireLarkZimbra
    Editions & Modules
    Basic
    $25.00
    per month
    Starter
    $0
    up to 20 users
    Pro
    $12
    per month per user (up to 500 users)
    Enterprise
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    BloomfireLarkZimbra
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup Fee$25No setup feeNo setup fee
    Additional DetailsDiscount offered for annual billing.
    More Pricing Information
    Community Pulse
    BloomfireLarkZimbra
    Considered Multiple Products
    Bloomfire
    No answer on this topic
    Lark Technologies Pte. Ltd.
    No answer on this topic
    Synacor
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    158 Answers
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    90 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    160 Answers
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    54 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    99%
    Implementation went as expected
    73 Answers
    No answers on this topic
    No answers on this topic
    Features
    BloomfireLarkZimbra
    Project Management
    Comparison of Project Management features of Bloomfire and Larksuite and Zimbra by Synacor
    Feature
    Bloomfire
    -
    Ratings
    Larksuite
    10.0
    2 Ratings
    25% above category average
    Zimbra by Synacor
    9.0
    6 Ratings
    15% above category average
    Task Management00 Ratings10.02 Ratings9.86 Ratings
    Gantt Charts00 Ratings10.02 Ratings8.13 Ratings
    Scheduling00 Ratings10.02 Ratings9.85 Ratings
    Workflow Automation00 Ratings10.02 Ratings7.23 Ratings
    Mobile Access00 Ratings10.02 Ratings9.76 Ratings
    Search00 Ratings10.02 Ratings9.86 Ratings
    Visual planning tools00 Ratings10.02 Ratings8.53 Ratings
    Communication
    Comparison of Communication features of Bloomfire and Larksuite and Zimbra by Synacor
    Feature
    Bloomfire
    -
    Ratings
    Larksuite
    10.0
    2 Ratings
    22% above category average
    Zimbra by Synacor
    6.6
    9 Ratings
    19% below category average
    Chat00 Ratings10.02 Ratings7.07 Ratings
    Notifications00 Ratings10.02 Ratings5.18 Ratings
    Discussions00 Ratings10.02 Ratings2.07 Ratings
    Surveys00 Ratings10.02 Ratings7.72 Ratings
    Internal knowledgebase00 Ratings10.02 Ratings7.73 Ratings
    Integrates with GoToMeeting00 Ratings00 Ratings7.63 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings00 Ratings8.04 Ratings
    Integrates with Outlook00 Ratings00 Ratings7.53 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Bloomfire and Larksuite and Zimbra by Synacor
    Feature
    Bloomfire
    -
    Ratings
    Larksuite
    10.0
    2 Ratings
    22% above category average
    Zimbra by Synacor
    5.5
    10 Ratings
    38% below category average
    Versioning00 Ratings10.02 Ratings5.19 Ratings
    Video files00 Ratings10.02 Ratings1.29 Ratings
    Audio files00 Ratings10.02 Ratings1.29 Ratings
    Document collaboration00 Ratings10.02 Ratings5.19 Ratings
    Access control00 Ratings10.02 Ratings8.75 Ratings
    Advanced security features00 Ratings10.02 Ratings9.76 Ratings
    Device sync00 Ratings10.02 Ratings6.64 Ratings
    Integrates with Google Drive00 Ratings00 Ratings6.62 Ratings
    Best Alternatives
    BloomfireLarkZimbra
    Small Businesses
    Slite
    Score5.7 out of 10
    Flock
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Zendesk Guide
    Score9.2 out of 10
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Guru
    Score8.9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    BloomfireLarkZimbra
    Likelihood to Recommend
    9.2
    (174 ratings)
    10.0
    (2 ratings)
    8.0
    (10 ratings)
    Likelihood to Renew
    8.0
    (5 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (14 ratings)
    10.0
    (1 ratings)
    7.0
    (1 ratings)
    Support Rating
    9.0
    (15 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    BloomfireLarkZimbra
    Likelihood to Recommend
    Bloomfire
    Ad testing:
    • PTS: needed to bring a new senior marketing team member up to speed on how we got to our current TV campaign
    • Solution: Series featuring consumer insights, why specific spokesperson, agency brief, the entire creative process - scrips, animatics, rough cuts, feedback, and testing at each step. Including the actual creative from each step.
    • Total time to build: 1 hour
    Concept testing:
    • PTS: things get lost, findable but version control
    • Solution: everything in one placeConcepts, testing, IHUTs, verbatims, videos with transcripts. Reduces the possibility of missing something, helps with any builds (reuse), but gives us a the chance to dig deeper. Example: search on terms like "indulgent", or "crispy" or "share" much faster
    • Total time to build: 1 hour
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    On my experience, I did not experience any issue when using this tool. Simply because it is a perfect tool and easy to use. You just need to log in your working email and you can now use it. You can message all of the employees on the company Larksuite.
    Read full review
    Synacor
    Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
    Incentivized
    Read full review
    Pros
    Bloomfire
    • Quickly reach out to whatever employee segment you want to reach by posting a topic and it will send a notification to everyone in that group with a link to the posting.
    • Bloomfire saves all of the previous posts so in your free time you can go to the site, and explore the various range of topics others have posted. The information on there will only be as good as the person posting it, but it will be people within your company and industry posting it. So it will always be helpful.
    • Bloomfire is a place to be noticed by your peers. Have a great topic you want to express, my company allows all to post there as long as we keep it professional. So you can share your ideas or experiences in a safe and productive manner. But we do have some fun on there too!
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    • Employee Intranet
    • Video Conferencing
    • Document Creation
    • Knowledge base
    Incentivized
    Read full review
    Synacor
    • Filter emails with specific information required.
    • Very good storage capacity.
    • Has a mobile version and another web.
    • It has a friendly and modern graphic interface.
    • It is compatible with all operating systems.
    Read full review
    Cons
    Bloomfire
    • I would recommend adding a feature to combine different posts/series by job title (so in addition to the Revenue Ops category, there could be a structured walkthrough for Revenue Manager).
    • Live Q+A sessions for group onboarding initiatives.
    • Ability to label bookmarks by priority/job type.
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    • To automatically delete accounts of the resigned employees
    • Detect Harmful files that may harm the user
    Incentivized
    Read full review
    Synacor
    • Zimbra's mobile application leaves much to be desired; it is its weakest point.
    • This forces the use of third-party applications on smartphones, which only offer a more or less complete integration with the ActiveSync protocol.
    • Zimbra allows for an on-premise scenario, which is not for everyone, especially considering that the trend nowadays is to outsource email; in any case, it also offers this alternative.
    • The cost of Zimbra as a SaaS solution comes too close to that of more widely adopted competing options.
    • Zimbra lacks a robust integrated chat system, which its competitors offer.
    • It lacks AI integration.
    Incentivized
    Read full review
    Likelihood to Renew
    Bloomfire
    Most likely we will renew, our team needs a refresher on possible opportunities to advance our usage and learning of opportunities to move this answer to a 10, can't live without it.
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    We will use this product and we don't have plan to change since this is a perfect tool
    Read full review
    Synacor
    No answers on this topic
    Usability
    Bloomfire
    Bloomfire is an easy-to-use platform for posting information and asking questions of my peers. It also has a user-friendly search capability. Yet like any other CMS, the secret to success rests in such items as the ability to use metadata to tag content or posts, and Bloomfire provides a wide range of options to make posting content and subsequently searching for it.
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    I rate this perfect simply because we use this everyday and this is very helpful. Without this tool I can't imagine how we can communicate to each other and how we can resolve every concern/issue that we cater everyday on our job. This is the tool we use to communicate and endorse specific concern.
    Read full review
    Synacor
    The web usability of the solution is adequate, with all functions integrated into a single interface. However, it is important to note that in the desktop environment, it lacks its own application and relies on ActiveSync synchronization with reference solutions like Outlook or Thunderbird. Some features, such as the briefcase, will be excluded. The same happens on smartphones.It is also common for competing solutions to include integrated chat or video call tools, which Zimbra lacks. These shortcomings are among the most frequently requested by users.
    Incentivized
    Read full review
    Support Rating
    Bloomfire
    I have not needed to pose questions to the support team yet, as it is a very simple piece of software to use, however, its help documents and the bot ready to answer questions let me know I am in good hands. The help center could load a little quicker, but that's my only complaint.
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    No answers on this topic
    Synacor
    No answers on this topic
    Implementation Rating
    Bloomfire
    No answers on this topic
    Lark Technologies Pte. Ltd.
    No answers on this topic
    Synacor
    Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
    Incentivized
    Read full review
    Alternatives Considered
    Bloomfire
    I like Bloomfire because it is more concise with the work I do whereas Google search engine would provide broader information. It has just been so user-friendly, and easier to use [than] I could have imagined. I would use this program over any other that I have tried in the past.
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    I selected Larksuite simply because even you don't have laptop or desktop you can simply install this app through google or apple store and you just need to log in using your working email. You will now access and use every feature on this app. You can also watch and play videos.
    Read full review
    Synacor
    Zimbra is a significantly cheaper option than one of the Microsoft solutions, such as Exchange. It is able to run in a free environment, as it is in the case of Linux. It offers the advantages of a powerful mail manager, such as indexed searches and the integration of contacts and notes, all in one platform. It is constantly updated and the operation of its connection in mobile equipment is remarkable and very efficient. Additionally, it is able to easily integrate with Outlook solutions with its connector, which brings all the benefits of Zimbra to the user under the interface known as "mail manager." So far, I have been using Zimbra for several years and I have not missed my previous work platforms.
    Incentivized
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    Return on Investment
    Bloomfire
    • Feedback from users in being able to perform transactions for members has greatly improved.
    • There has been an increase in engagement of material presented in posts by learners in training classes.
    • Reps and agents say they feel confident they can easily locate information if ever there is a need on the front line.
    Incentivized
    Read full review
    Lark Technologies Pte. Ltd.
    • The quality of communicator is way easier by the help of Larksuite
    • Larksuite plays the most important role in our company since by Larksuite we our being notified if there are updates we need to check
    Incentivized
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    Synacor
    • Zimbra is a cheaper email service than other similar platforms and in my point of view offers better features, that's why the company migrated services to this platform several years ago and without a doubt, it has been the best investment.
    • Zimbra has a more user-friendly interface for employees, this has improved response times to external customers of the company.
    • The implementation of Zimbra in the company motivated the IT engineering department to make improvements in open source to adapt it to the needs of the company.
    Incentivized
    Read full review
    ScreenShots

    Bloomfire Screenshots

    Screenshot of You are provided with a variety of options to brand your Bloomfire community, such as customizing its colors, displaying your organization’s logo, and building a custom Promo Bar. This creates an aesthetic that truly reflects your company’s culture.Screenshot of Bloomfire features an AI-powered search that makes sharing and searching for information a lot easier. It deep indexes every word in each piece of content, regardless of whether it’s a PDF, slide deck, video, or any other file type. The platform also creates tags for your content automatically. And if a video is uploaded, Bloomfire automatically transcribes it, making the spoken words searchable and allowing users to jump to the exact part of a video where certain keywords appear.

All of those features result in an easy and smart searching experience. There’s no need to navigate through folders or guess file names. All you need to do is perform a search like you would with Google. When searching, you can further narrow down your results based on categories such as author and content type.Screenshot of Bloomfire's AI enables you to search and find the video you are looking for based on its audio contents.Screenshot of Use Bloomfire while you work seamlessly across your favorite apps.

    Zimbra Screenshots

    Product screenshotProduct screenshotProduct screenshot