BlueCat LiveAssurance vs. LogicMonitor

LogicMonitor

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
BlueCat LiveAssurance	Score 7.0 out of 10	Enterprise companies (1,001+ employees)	BlueCat LiveAssurance is a proactive monitoring and automation solution resulting from BlueCat's acquisition of Indeni. The platform provides automated DDI issue detection and insight into remediation to help proactively reduce network downtime.	N/A
LogicMonitor	Score 9.1 out of 10	Mid-Size Companies (51-1,000 employees)	LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.	N/A

Pricing

BlueCat LiveAssurance

LogicMonitor

Editions & Modules

No answers on this topic

Enterprise: Contact sales team
Website Monitoring: Contact sales team

Offerings

Pricing Offerings
BlueCat LiveAssurance	LogicMonitor
Free Trial
Yes	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

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Our platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.

More Pricing Information

Pricing Info

Community Pulse
	BlueCat LiveAssurance	LogicMonitor
Considered Both Products	BlueCat LiveAssurance Sergei Chernooki Network and Project engineer, IT. Cisco Certified Trainer Chose BlueCat LiveAssurance Indeni is not a substitution, I guess it can be used for operations support while Cisco Prime does configuration management and PRTG can monitor traffic and/or WAN. Incentivized Helpful?	LogicMonitor VD Vishal Dixit QA Engineer Chose LogicMonitor I was one of the members who were looking for a better application for our system security, and we tried Datadog and New Relic. Those software were very good for normal usage. New Relic was working fine until we started facing problems if any sudden system increase as it was … Incentivized Helpful? Verified User Anonymous Chose LogicMonitor I did use Dynatrace for my freelance work, as I was doing some projects on weekends for some extra income. We used to protect all of the financial information. However, LogicMonitor is used by our organization. I must say I really like LogicMonitor, as it is the best solution … Incentivized Helpful? JM Joel Meno Project Engineer Chose LogicMonitor It was a fantastic product, but I used it in my previous company. After I changed jobs, I became familiar with LogicMonitor because my current employer was considering it. I must say I have not faced any issue within my career since the time I started using it, and we are happy … Incentivized Helpful? EB Evgenii Bukhgammer Senior Software Developer Chose LogicMonitor We did not use software like LogicMonitor for the same work before, but I must say that my experience with LogicMonitor has been outstanding so far. It helps me to be free of tension. I can now concentrate on the actual work I was hired to do for my company. Incentivized Helpful? GK Gaurav Khandelwal DevOps Lead Chose LogicMonitor Some teams in our company are also using New Relic, and they are pretty satisfied with it. However, I also used it for some time, and I did not find it as flexible as LogicMonitor for our needs. So, yes, I suggested that management remove New Relic, as we have a superior tool … Incentivized Helpful? KC Kirsten Cornell Senior Communications Specialist Chose LogicMonitor Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could … Incentivized Helpful? MC Madison Crane Digital Marketing Manager Chose LogicMonitor Basically, we did not have any idea about it and how to choose, but we asked one of our former bosses, as they were very experienced with it, so they helped us by clarifying a few things between New Relic and LogicMonitor, as they told us that if you are looking for an … Incentivized Helpful? Utkarsh Gaur Therapy Manager Chose LogicMonitor We evaluated Datadog, but it was primarily focused on data-related issues. So we decided to use LogicMonitor because it is excellent and offers so many more things than just data protection. It also keeps our systems safe with an advanced alert system, which is more critical … Incentivized Helpful? Stuart Carrison IT Director Chose LogicMonitor SaaS monitoring makes so much sense. Why run your monitoring inside the same environment you're trying to monitor, and how do you monitor your on prem monitoring if there's an outage affecting your own infrastructure? Whilst LogicMonitor isn't a specific point solution so … Incentivized Helpful? Verified User Anonymous Chose LogicMonitor SolarWinds Access Rights Manager (ARM), SolarWinds NetFlow Traffic Analyzer (NTA), SolarWinds Network Automation Manager (NAM) and Microsoft System Center Operations Manager (SCOM) Incentivized Helpful? Verified User Anonymous Chose LogicMonitor When looking for a monitoring tool, LogicMonitor was similar or better than all of them. We moved away from SolarWinds because of its inability to monitor other network environments and lack of a collector or probe type device that could collect remote data. PRTG was very … Incentivized Helpful? Verified User Anonymous Chose LogicMonitor Fabrico and Splunk Infrastructure Monitoring Incentivized Helpful? Verified User Anonymous Chose LogicMonitor LogicMonitor was the most versatile and easy to deploy solution. The data from LogicMonitor could be integrated with our other platforms, so it became the source of truth. Incentivized Helpful? Verified User Anonymous Chose LogicMonitor We replaced N-Central with LogicMonitor, and had an extended bakeoff with Datadog. There were many things we liked (and still like) about Datadog, but its deployment model and less agnostic focus were disqualifying for our specific use case. Incentivized Helpful? Verified User Anonymous Chose LogicMonitor Our initial business requirements in 2016 were to monitor Vblock and FlexPod deployments. We had specific gaps with particular storage appliances the monitoring tool we used at that time could not monitor effectively. When evaluating the mentioned solutions, LogicMonitor was … Incentivized Helpful? Verified User Anonymous Chose LogicMonitor After switching from Solarwinds to LogicMonitor we would never go back. The higher price for LogicMonitor is well worth all the areas that this platform excels when compared to Solarwinds. The support is great, they are available directly through the web portal in a chat and I … Incentivized Helpful? Verified User Anonymous Chose LogicMonitor None Incentivized Helpful? RG Robert Grigsby Product Director Cloud & Cyber Chose LogicMonitor During the evaluation process we looked a number of other solutions, a detailed technically analysis was carried out to map functionlity, deployment and scalabilty across the solutions. The primary areas that LogicMonitor succeeded are around the simplicity of deployment, … Incentivized Helpful? Verified User Anonymous Chose LogicMonitor LogicMonitor is good when compared with SolarWinds. Great UI and is simple to use. Incentivized Helpful? Verified User Anonymous Chose LogicMonitor Domotz didnt cover all devices, for example MacOS devices. Which we dont have a lot of but are still critical to monitor on our network. Solarwinds Network Device monitoring was free and great, however the display was a bit much. Also had a lot of stuff we didnt really need to … Incentivized Helpful? CS Chris St Pierre Manager of Operations Chose LogicMonitor Auvik did not provide historical data and could not monitor as many device types as LM. We found the Auvik collector to be more "buggy" and have had less issues with LM. We do feel that Auvik had a better network topology map and would clearly show device relationship. That is … Incentivized Helpful? Verified User Anonymous Chose LogicMonitor Logic Monitor is not a near to the Solarwinds, Incentivized Helpful? Verified User Anonymous Chose LogicMonitor LogicMonitor has a ton more ways to customize and monitor specific processes or items that other products simply cannot do. We started monitoring applications and actually logging into them to verify everything from start to finish is fully monitored and is working properly. I … Incentivized Helpful? Ali Gaeta Manager of Managed Services Chose LogicMonitor SolarWinds had the big breach just as we left it. We loved how powerful it was, and how customizable - however, it is an ON-Prem tool, and as a growing MSP, that dynamic didn't and couldn't scale. We then moved to Auvik, which had the cleanest GUI and some neat features. That … Incentivized Helpful? Aaron Nielson Security Systems Architect Chose LogicMonitor LogicMonitor is much easier to configure, deploy, and manage than Zabbix. Alert tuning and client configuration is clear and intuitive in LogicMonitor. Zabbix is agent based, very convoluted configuration, and is difficult to adjust tuning to minimize false positives and alert … Incentivized Helpful?

Best Alternatives
	BlueCat LiveAssurance	LogicMonitor
Small Businesses	Auvik Score 8.8 out of 10	Amazon CloudWatch Score 7.7 out of 10
Medium-sized Companies	SolarWinds NetFlow Traffic Analyzer (NTA) Score 9.2 out of 10	ManageEngine Site24x7 Score 10.0 out of 10
Enterprises	SolarWinds NetFlow Traffic Analyzer (NTA) Score 9.2 out of 10	ManageEngine Site24x7 Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	BlueCat LiveAssurance	LogicMonitor
Likelihood to Recommend	7.0 (0 ratings)	9.3 (0 ratings)
Likelihood to Renew	- (0 ratings)	8.0 (0 ratings)
Usability	- (0 ratings)	7.3 (0 ratings)
Availability	- (0 ratings)	9.1 (0 ratings)
Performance	- (0 ratings)	9.1 (0 ratings)
Support Rating	- (0 ratings)	6.0 (0 ratings)
In-Person Training	- (0 ratings)	8.2 (0 ratings)
Online Training	- (0 ratings)	7.3 (0 ratings)
Implementation Rating	- (0 ratings)	9.5 (0 ratings)
Configurability	- (0 ratings)	9.1 (0 ratings)
Ease of integration	- (0 ratings)	7.3 (0 ratings)
Product Scalability	- (0 ratings)	9.1 (0 ratings)
Vendor post-sale	- (0 ratings)	9.1 (0 ratings)
Vendor pre-sale	- (0 ratings)	9.1 (0 ratings)

User Testimonials
	BlueCat LiveAssurance	LogicMonitor
Likelihood to Recommend	This applies to current releases, I guess the next one will be much more comprehensive. Incentivized Sergei Chernooki Network and Project engineer, IT. Cisco Certified Trainer Read full review	We have several government departments and universities as our clients, and we conduct online examinations for them. Therefore, our servers require additional security to prevent unauthorized access to our systems remotely without our permission. We were performing an examination for one of our clients when someone from outside attempted to access our systems by creating a backdoor to our servers. Our team was busy handling the examination process and ensuring its smoothness. However, thanks to LogicMonitor, we were alerted at the right time, and we were able to save our data and clients' information with its help. Incentivized GK Gaurav Khandelwal DevOps Lead Read full review
Pros	Installation and initial setup. Updates. Communications and support from developers. Looks pretty solid, few bugs. Incentivized Sergei Chernooki Network and Project engineer, IT. Cisco Certified Trainer Read full review	LogicMonitor is very customizable. We can build whatever modules we need, because it uses standard protocols like HTTPS, SNMP and WMI to gather data and metrics. We like that LogicMonitor is an agentless solution for our use case. Not all customers will allow an agent-based approach to 3rd party tools. LogicMonitor has thousands of out of the box modules, which work on their own and also act as good baselines for the ones that we will end up customizing more. We are rarely starting at zero when we decide to do something new with LogicMonitor. LogicMonitor has great documentation, and support has been helpful in the instances where we've needed them. Incentivized Verified User Anonymous Read full review
Cons	Hardware support. Slack integration (not sure if really needed, just because many others have this). Universal connector for Linux boxes. Incentivized Sergei Chernooki Network and Project engineer, IT. Cisco Certified Trainer Read full review	Because of the rapid change in technology, maintaining DataSources to the most current level can be time-consuming for staff. The network discovery and mapping capabilities are not as robust when compared to other solutions While it can back-up configuration files on devices, it does not have the ability to push or modify configuration files back to devices. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	No answers on this topic	This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful Incentivized AR Andrew Rigby IT Network Manager Read full review
Usability	No answers on this topic	Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it. Incentivized Martin Sims Infrastructure Engineer Read full review
Support Rating	No answers on this topic	The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in. Incentivized Jeremy Hutton Senior Network Engineer Read full review
In-Person Training	No answers on this topic	Add good training Incentivized Idan Lerer Senior Director, US Operations Read full review
Online Training	No answers on this topic	The training is good but room to improve Incentivized Idan Lerer Senior Director, US Operations Read full review
Implementation Rating	No answers on this topic	I did not truly dedicate myself to implementing LogicMonitor. However, I overheard the IT team members explain that "LogicMonitor is perfect for us as it has made most of the work automated, and implementation and training sessions were perfect for us." Thus, I can state that everything went smoothly with our implementation. Incentivized KC Kirsten Cornell Senior Communications Specialist Read full review
Alternatives Considered	Indeni is not a substitution, I guess it can be used for operations support while Cisco Prime does configuration management and PRTG can monitor traffic and/or WAN. Incentivized Sergei Chernooki Network and Project engineer, IT. Cisco Certified Trainer Read full review	We did not use software like LogicMonitor for the same work before, but I must say that my experience with LogicMonitor has been outstanding so far. It helps me to be free of tension. I can now concentrate on the actual work I was hired to do for my company. Incentivized EB Evgenii Bukhgammer Senior Software Developer Read full review
Return on Investment	No, I am in the evaluation stage and cannot calculate ROI. Indeni can be used to support the implementation of high-scale projects. Incentivized Sergei Chernooki Network and Project engineer, IT. Cisco Certified Trainer Read full review	We have been able to eliminate multiple tools through LogicMonitor's ability to use collectors to run scripts and collect any numerical data from any reachable endpoint along with the customization and widgets available for dashboards. This has allowed for reduced costs and consolidation to a single point of view. The ability to grant our clients access to see their data in real time has improved both our client satisfaction surveys and attributed to a few point gain in our NPS score. The ease of getting to the data has also reduced the quoting time for our sales teams during renewals to quantify what a client is consuming. The amount of data that LogicMonitor collects affords our technicians a wide area of review when trying to isolate an issue and find a root cause. With the standard out of box data that is collected we have often been able to set a new threshold on something not previously thought of to proactively alert us in the future after identifying those root causes. This has reduced our Major Issues from 3-5 per month to usually 1-2 or less per quarter. Incentivized Verified User Anonymous Read full review
ScreenShots	BlueCat LiveAssurance Screenshots	LogicMonitor Screenshots