Likelihood to Recommend
This digital version of a pin-up space is absolutely an improvement to my workflow. The input is so robust. What you do with it is where the magic happens. This program is best suited for team collaboration. It helps to discuss how/where the team will contribute information to it--whether that is discussing the templates or a plan of action. Otherwise, the workspace can tend to get messy. I like the idea of having a presentation mode, where some of the markups could be hidden. The idea of a working session with consultants or clients sounds appealing, but at the same time, there is a desire for a cleaned up, clear shareout.
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The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
Read full review Pros Allows for a high volume of images and sketches to be put into the canvas Lets you drop in text, freehand sketching, and shapes quick and easy Can connect images and texts together using connectors, which can be customized Read full review Running sprints and tracking progress of roadmap, epics, story, task and subtask The user interface is great. It allows tables inside details, have common shortcuts and clean design. Can create custom dashboards and can view data in multiple ways Advanced access rights based on role Read full review Cons You can use Zoom with Bluescape but it requires solid bandwidth and memory by users. A breadcrumb trail would be nice to watch students performance. I would like individual user analytics for each of my students to see where they’ve been and what contributions each has made. Read full review Management of the software is very difficult at times, although has improved. Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all). Better integration with Trello, would love to see this happen. Right now it's very clumsy. Read full review Likelihood to Renew
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
Lead Consultant - Solutions Architect - Software Engineer
Read full review Usability
JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
Read full review Support Rating
Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
Read full review Online Training
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
Read full review Implementation Rating
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Read full review Alternatives Considered
We have Workware installed on different computers in our office that were supposed to be great for presentation but we had issues after a user connected their laptop then they no longer had access to our server. If they had files they needed for the presentation they had to save them to their desktop to make sure they were accessible.
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Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired
years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
Read full review Return on Investment Especially in a remote work environment, Bluescape helps us continue collaborating without missing a beat Read full review Jira has positively made our company's daily activities much better organized With Jira we can track progress and follow up on tasks Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity Read full review ScreenShots