TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bonita Platform

    Score4 out of 10
    N/ABonita is an open-source business process and workflow management platform created by the French National Institute for Research in Computer Science. It is available as a free community edition or as a commercial subscription product.N/A

    Pipefy

    Score7.5 out of 10
    N/APipefy headquartered in San Francisco offers their process management and workflow software providing processes for customer success, service desk, sales operations, and other processes.

    $22

    per month

    Pricing
    Bonita PlatformPipefy
    Editions & Modules
    No answers on this topic
    Business
    $22
    per user, per month*
    Enterprise
    $36
    per user, per month*
    Unlimited
    Custom
    Starter
    Free
    Offerings
    Pricing Offerings
    Bonita PlatformPipefy
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*Discounts available for annual billing.
    More Pricing Information
    Community Pulse
    Bonita PlatformPipefy
    Considered Both Products
    Bonitasoft
    No answer on this topic
    Pipefy
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    23 Answers
    80%
    Would buy again
    8 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    21 Answers
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    24 Answers
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    18 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    19 Answers
    100%
    Implementation went as expected
    8 Answers
    Features
    Bonita PlatformPipefy
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Bonita Platform and Pipefy
    Feature
    Bonita Platform
    6.4
    43 Ratings
    19% below category average
    Pipefy
    -
    Ratings
    Dashboards6.041 Ratings00 Ratings
    Standard reports5.540 Ratings00 Ratings
    Custom reports7.740 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of Bonita Platform and Pipefy
    Feature
    Bonita Platform
    7.7
    53 Ratings
    8% below category average
    Pipefy
    -
    Ratings
    Process designer9.052 Ratings00 Ratings
    Process simulation6.910 Ratings00 Ratings
    Business rules engine8.242 Ratings00 Ratings
    SOA support6.440 Ratings00 Ratings
    Process player6.78 Ratings00 Ratings
    Support for modeling languages9.038 Ratings00 Ratings
    Form builder8.148 Ratings00 Ratings
    Model execution6.948 Ratings00 Ratings
    Collaboration
    Comparison of Collaboration features of Bonita Platform and Pipefy
    Feature
    Bonita Platform
    5.9
    24 Ratings
    34% below category average
    Pipefy
    -
    Ratings
    Social collaboration tools5.924 Ratings00 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Bonita Platform and Pipefy
    Feature
    Bonita Platform
    6.8
    34 Ratings
    18% below category average
    Pipefy
    -
    Ratings
    Content management6.834 Ratings00 Ratings
    Best Alternatives
    Bonita PlatformPipefy
    Small Businesses
    Process Street
    Score8.2 out of 10
    airSlate WorkFlow
    Score10 out of 10
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score8 out of 10
    Microsoft Power Automate
    Score8.5 out of 10
    Enterprises
    IBM Business Automation Workflow
    Score10 out of 10
    Microsoft Power Automate
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bonita PlatformPipefy
    Likelihood to Recommend
    8.2
    (53 ratings)
    8.2
    (10 ratings)
    Likelihood to Renew
    6.4
    (4 ratings)
    -
    (0 ratings)
    Usability
    7.7
    (25 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    4.6
    (3 ratings)
    9.5
    (2 ratings)
    Implementation Rating
    4.5
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (10 ratings)
    -
    (0 ratings)
    Product Scalability
    7.5
    (10 ratings)
    -
    (0 ratings)
    User Testimonials
    Bonita PlatformPipefy
    Likelihood to Recommend
    Bonitasoft
    Well suited for low code/no code applications centered around approval flows. It has built-in task management for users to see their pending actions, comments, statuses, etc. It has a very nice design for process flows. Less appropriate may be for generic type applications with complex screens and logic within those screens that need a lot of data to process.
    Incentivized
    Read full review
    Pipefy
    Pipefy is very well suited if you have a team doing any sort of process... for real! It simplified everything from our sales and marketing objectives/processes, to our onboarding and accounting side of things. Since you can share different pipes with others, it's easy to see where others are at in the process and move the card along while keeping others informed. It makes sure you don't miss any information or steps along the way, which is great if your process is detail-oriented. It is a little less appropriate for marketing efforts, but we still try to use it to keep track of things in a central space. Definitely best suited for sales, technical things, and accounting.
    Incentivized
    Read full review
    Pros
    Bonitasoft
    • Bonita seems particularly suited for processes requiring a great deal of human interaction. Its user model allows you to control access to business processes in a fine-grained way. This allows for business processes to move smoothly between users and services as the process advances.
    • The definition and usage of custom forms from the latest version of Bonita seems particularly powerful. It allows for a thorough customization of the look-and-feel and does not require complex developments.
    • The web interface and administration section have greatly improved in the latest versions. Installation and configuration of processes has become more flexible and more structured. The administration section gives a good view on failed processes, allowing to analyse problems in an efficient way.
    Incentivized
    Read full review
    Pipefy
    • Flexibility on process management.
    • Internal automations and connections to different data bases and boards.
    • Easily connection with external programs through API's.
    Incentivized
    Read full review
    Cons
    Bonitasoft
    • There is a learning curve beyond the boot camps that needs to be addressed with more structured curriculum.
    • The full stack technologies are industry standard, but these [are] challenging to learn and could use a learning path and orientation. There's probably opportunity for third-parties here to help with learning and adoption.
    Incentivized
    Read full review
    Pipefy
    • I would like to be able to add a due date without a time attached.
    • I would like to see completed tasks be deleted after a set amount of time.
    Incentivized
    Read full review
    Likelihood to Renew
    Bonitasoft
    We just renewed our license
    Incentivized
    Read full review
    Pipefy
    No answers on this topic
    Usability
    Bonitasoft
    Bonita Platform has allowed us to develop GUI relatively fast using its UI Designer while being able to seamlessly integrate our business logic in Java in a BPMN2 process diagram. It gives a nice productivity boost but still requires programming know-how to be able to deliver the final solution to your business problems.
    Incentivized
    Read full review
    Pipefy
    No answers on this topic
    Performance
    Bonitasoft
    Engine itself is efficient enough for most cases I dealt with. It can also be extended by clustering. I have done performance tests with JMeter and only managed to induce the crash of... JMeter. If there are efficiency issues they usually concern bad design/implementation of created apps or bottlenecks in integrated systems. Although I have met two cases with efficiency loss.
    1. Java 7 related PermGen saturation caused by big number of installed apps (there is no jar dependency reusal between apps option).
    2. Big number of waiting event handlers in processes stresses the database.
    Incentivized
    Read full review
    Pipefy
    No answers on this topic
    Support Rating
    Bonitasoft
    It was sometimes difficult to get support on Bonita API.
    Incentivized
    Read full review
    Pipefy
    Pipefy support is pretty good. There were a few instances where the agent didn't really understand what I was trying to get help with, but that was only once. Every other time it has been pretty fast and efficient. They are also very kind and understanding. I don't think they need much help in that dept
    Incentivized
    Read full review
    Implementation Rating
    Bonitasoft
    Nothing in particular
    Incentivized
    Read full review
    Pipefy
    No answers on this topic
    Alternatives Considered
    Bonitasoft
    RHPAM is maybe a very good BPM process engine but is very limited to build a complete application.
    We also try site soft W4 which needs more developments to build an application. We finally choose Bonita which is easier to get ready with.
    Incentivized
    Read full review
    Pipefy
    We started using software we already had (such as Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems. Trello is good for managing demand but offers no process customization or approval and Jira is too focused on development for our needs, and also hard to customize.
    Incentivized
    Read full review
    Scalability
    Bonitasoft
    Respect of BPMN standard over the long term. Good enhancements by Bonitasoft for new use cases, for example the introduction of a real form editor even if it has been technically difficult to manage. Once done though, we have far greater possibility of human interaction.
    Incentivized
    Read full review
    Pipefy
    No answers on this topic
    Return on Investment
    Bonitasoft
    • Case management provided as better tracking which help us to meet SLAs.
    • Auto email notification helps to address "Where are my request" answers which eventually increased our customer delight index.
    • By using the third-party integration, we are able to provide visibility w.r.t end to end request status.
    Incentivized
    Read full review
    Pipefy
    • Our processes are more organized and we are not missing any steps.
    • We are able to touch base with customers easier since we have all potential/missed clients in one pipe, with automated alerts (i.e. it has been 60 days since contact with this customer).
    • We are able to keep track of customer billing changes easier.
    Incentivized
    Read full review
    ScreenShots

    Bonita Platform Screenshots

    Screenshot of process designed in Bonita BPM StudioScreenshot of Bonita BPM project overviewScreenshot of Fully customized end user interfaceScreenshot of Bonita BPM Admin AppScreenshot of Bonita Process Insights