TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bonsai by Zoom

    Score9 out of 10
    N/ABonsai, from Zoom, is a project management tool designed for agencies, consultancies, and professional service providers. It enhances project, client, and financial management with features like task management, team collaboration, and revenue tracking.

    $15

    per month 1 user (+$10 for each additional user)

    Smartsheet

    Score8.3 out of 10
    N/ASmartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

    $12

    per month per user (up to 10 users)

    Zoho Projects

    Score8.1 out of 10
    N/AZoho Project is online project management and planning software that provides project teams with a web-based collaborative environment. Zoho Projects can also include a bug tracking module specifically design to support software development project. It is integrated with other Zoho products including Zoho CRM.

    $5

    per month per user

    Pricing
    Bonsai by ZoomSmartsheetZoho Projects
    Editions & Modules
    Starter
    $25
    per month 1 user (+$10 for each additional user)
    Professional
    $39
    per month 1 user (+$10 for each additional user)
    Business
    $79
    per month 1 user (+$10 for each additional user)
    Scale
    Custom pricing
    per month
    Pro
    $12
    per month per user (up to 10 users)
    Business
    $24
    per month per user (3 user minimum)
    Enterprise
    Contact Sales
    Advanced Work Management
    Contact Sales
    Free
    $0
    Premium
    $5
    per month per user
    Enterprise
    $10
    per month per user
    Project Plus
    Contact Sales
    Offerings
    Pricing Offerings
    Bonsai by ZoomSmartsheetZoho Projects
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    YesNoYes
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional DetailsDiscount available for annual pricing.A discount is offered for annual billing.Discount offered for annual billing.
    More Pricing Information
    Community Pulse
    Bonsai by ZoomSmartsheetZoho Projects
    Considered Multiple Products
    Zoom
    No answer on this topic
    Smartsheet
    No answer on this topic
    Zoho
    Chose Zoho Projects
    Smartsheet is less user-friendly and more like a spreadsheet tool. Community Building (in the case of Smartsheet) is not encouraged within a millennial staffed company.
    Incentivized
    Chose Zoho Projects
    Zoho Projects is far superior as a project management tool compared to the simple ones we investigated. The pricing was very competitive to the market and the free trial helped out with our proof of concept. Compared to Workfront, you get similar functionality but at a …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    62 Answers
    75%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    58 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    61 Answers
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    47 Answers
    71%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    51 Answers
    57%
    Implementation went as expected
    4 Answers
    Features
    Bonsai by ZoomSmartsheetZoho Projects
    Project Management
    Comparison of Project Management features of Bonsai by Zoom and Smartsheet and Zoho Projects
    Feature
    Bonsai by Zoom
    10.0
    1 Ratings
    26% above category average
    Smartsheet
    9.1
    129 Ratings
    17% above category average
    Zoho Projects
    6.6
    20 Ratings
    15% below category average
    Task Management10.01 Ratings9.8126 Ratings7.520 Ratings
    Resource Management10.01 Ratings10.0108 Ratings7.019 Ratings
    Gantt Charts10.01 Ratings9.0109 Ratings6.517 Ratings
    Scheduling10.01 Ratings9.8111 Ratings5.518 Ratings
    Workflow Automation10.01 Ratings9.2100 Ratings6.014 Ratings
    Team Collaboration10.01 Ratings10.0122 Ratings7.520 Ratings
    Support for Agile Methodology10.01 Ratings8.981 Ratings6.35 Ratings
    Support for Waterfall Methodology10.01 Ratings9.079 Ratings8.011 Ratings
    Document Management10.01 Ratings9.2101 Ratings6.016 Ratings
    Email integration10.01 Ratings9.0100 Ratings6.016 Ratings
    Timesheet Tracking10.01 Ratings9.762 Ratings7.519 Ratings
    Budget and Expense Management10.01 Ratings8.075 Ratings6.014 Ratings
    Mobile Access00 Ratings8.096 Ratings5.018 Ratings
    Change request and Case Management00 Ratings8.169 Ratings6.96 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Bonsai by Zoom and Smartsheet and Zoho Projects
    Feature
    Bonsai by Zoom
    10.0
    1 Ratings
    26% above category average
    Smartsheet
    7.9
    66 Ratings
    3% above category average
    Zoho Projects
    5.0
    13 Ratings
    42% below category average
    Quotes/estimates10.01 Ratings8.144 Ratings5.55 Ratings
    Invoicing10.01 Ratings7.537 Ratings5.012 Ratings
    Project & financial reporting10.01 Ratings8.760 Ratings6.55 Ratings
    Integration with accounting software10.01 Ratings7.332 Ratings3.013 Ratings
    Best Alternatives
    Bonsai by ZoomSmartsheetZoho Projects
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Bonsai by ZoomSmartsheetZoho Projects
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.3
    (146 ratings)
    6.5
    (24 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (24 ratings)
    9.9
    (3 ratings)
    Usability
    10.0
    (1 ratings)
    9.2
    (17 ratings)
    5.6
    (4 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.1
    (45 ratings)
    7.4
    (9 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (6 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Bonsai by ZoomSmartsheetZoho Projects
    Likelihood to Recommend
    Zoom
    Great for agency workflows. Maybe not suitable for larger companies with over 200 employees
    Read full review
    Smartsheet
    Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
    Incentivized
    Read full review
    Zoho
    My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.
    Incentivized
    Read full review
    Pros
    Zoom
    • Business reporting
    • Client management
    • Automated billing
    • Team time tracking
    Read full review
    Smartsheet
    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Incentivized
    Read full review
    Zoho
    • We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
    • I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
    • Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
    • And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.
    Incentivized
    Read full review
    Cons
    Zoom
    • Client portal - could have more customization
    Read full review
    Smartsheet
    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Incentivized
    Read full review
    Zoho
    • There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
    • Reporting is not integrated - its a fairly expensive add-on.
    • There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.
    Read full review
    Likelihood to Renew
    Zoom
    No answers on this topic
    Smartsheet
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Incentivized
    Read full review
    Zoho
    I've reviewed about 8 other project management solutions and Zoho Projects is the best I've seen without being overly complicated. Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate. There are new keyboard shortcuts that cut my time way down. The tools are very easy to use.
    Read full review
    Usability
    Zoom
    It's very easy to use even for non tech savvy people and their interface is very intuitive
    Read full review
    Smartsheet
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Incentivized
    Read full review
    Zoho
    Zoho Projects is an easy project management tool to use. It provides all the functionality that we required for handling projects. We can easily create personal forms for projects and tasks, allowing us to add and report on our own desire. Apart from this we can create and edit documents in real time which saves our time. This allows us to share text docs, presentations, tables with the whole team and we can work on them together
    Incentivized
    Read full review
    Reliability and Availability
    Zoom
    No answers on this topic
    Smartsheet
    No answers on this topic
    Zoho
    Has not been down to my knowledge.
    Read full review
    Performance
    Zoom
    No answers on this topic
    Smartsheet
    No answers on this topic
    Zoho
    Speed meets my expectations.
    Read full review
    Support Rating
    Zoom
    No answers on this topic
    Smartsheet
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Incentivized
    Read full review
    Zoho
    Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks
    Incentivized
    Read full review
    Implementation Rating
    Zoom
    No answers on this topic
    Smartsheet
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Zoom
    Read full review
    Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Incentivized
    Read full review
    Zoho
    Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.
    Incentivized
    Read full review
    Return on Investment
    Zoom
    • It made our daily operations way more efficient and simplified the overall project management process and working with clients.
    Read full review
    Smartsheet
    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Incentivized
    Read full review
    Zoho
    • We needed a system to organize our growing business, so anything was better than what we had, which was nothing.
    • Recording time spend is a huge reason for using project software. It has made me aware of the tasks that are taking too long and where we are not being profitable as a company.
    • It has kept our team accountable for what needs to get completed and when projects are not in motion or completed timely. It's helpful to know in order to get billing out faster.
    Incentivized
    Read full review
    ScreenShots

    Zoho Projects Screenshots

    Screenshot of Task Automation with Blueprint - Map out your entire workflow with no code as flowcharts. Automate your tasks and notifications and set approval criteria with blueprint.Screenshot of Intuitive Gantt Charts - Say what, say who, say when. And done. Zoho Projects' Gantt chart comes feature loaded with advanced operations such as Critical path and Baseline.Screenshot of Inbuilt Issue Tracker - You can log, organize, track, and fix any problems. Features such as status and workflow, can be customized to suit the exact needs of your project.Screenshot of Drag, Drop and Done - A view of your tasks as cards placed along columns. Helps you identify bottlenecks and reorganize quickly using drag and drop.Screenshot of A quick pulse of all your work - The Portfolio dashboard, is a compact overview of all the work that's been happening across projects with widgets that address the project level timeline, status, ownership, budget health, and clients.Screenshot of Looks that matter - A refreshing UI that supports multiple themes, including an eye-catching dark mode.