Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BotStar
Score 8.3 out of 10
N/A
BotStar is a messaging solution from the company of the same name in Da Nang, designed to make it easy for businesses to streamline all customer conversations. With Live Chat, Chatbot Engine, Multi-platform Integrations, BotStar aims to drive business communications, from Sale & Marketing to Customer Service.
$15
per month
Google Gemini
Score 8.7 out of 10
N/A
Google Gemini (formerly Bard) is an AI assistant, presented as a creative and helpful collaborator. Gemini for Workspace is available via two plans: a Gemini Enterprise add-on, and a Gemini Business add-on.N/A
Microsoft 365 Copilot
Score 8.1 out of 10
N/A
For enterprises, Microsoft 365 Copilot (or just Microsoft Copilot) is a generative AI operating as an intelligent virtual assistant for work. Through a chat interface, business users can use it to solve a variety of complex tasks.
$31.50
per month per user
Pricing
BotStarGoogle GeminiMicrosoft 365 Copilot
Editions & Modules
Pro Plan
$15
per month
Enterprise
Custom Pricing
No answers on this topic
Microsoft Copilot
$31.50
per month per user
Offerings
Pricing Offerings
BotStarGoogle GeminiMicrosoft 365 Copilot
Free Trial
NoNoNo
Free/Freemium Version
YesNoYes
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeOptionalNo setup feeNo setup fee
Additional DetailsPricing shown is based on an annual commitment. Discount available for annual payment.
More Pricing Information
Community Pulse
BotStarGoogle GeminiMicrosoft 365 Copilot
Considered Multiple Products
BotStar

No answer on this topic

Google Gemini
Chose Google Gemini
Gemini is the best I've used in terms of simplicity to prompt and understanding my prompts amongst a wide array of use cases.
Chose Google Gemini
Google Gemini does pretty well against ChatGPT in regards to the information sourced and accuracy. Gemini's user interface is about the same, however I find it a bit cleaner, especially the way information is outputted. We use a lot of the Google Suite products, so access to …
Chose Google Gemini
I like the fact that Gemini gives you 3 options of possible answers, and if they don't fit your needs, you are able to have other 3, until you get the best result.
I have seen that the results that Gemini provides are more accurate than others. It also evolving frequently and …
Microsoft 365 Copilot
Chose Microsoft 365 Copilot
Our organization runs on Microsoft so it's not much of a choice, but we do utilize the other AIs in the other tools as needed / more convenient.
Chose Microsoft 365 Copilot
they work beautifully in their own ecosystems. since my organization mostly uses Microsoft products, Microsoft Copilot is user to navigate compared to Gemini
Chose Microsoft 365 Copilot
Since Microsoft Copilot can be integrated into Microsoft 360, we think that Copilot has the advantage.
Chose Microsoft 365 Copilot
Microsoft Copilot is a serious competitor to ChatGPT in the corporate world, due to its heavy and well implemented integration across the Microsoft 365 suite. It produces comparable results, but provides data security, controls, customisation and options that ChatGPT can't …
Chose Microsoft 365 Copilot
I love Bing Copilot because it is integrated to Bing, I can have the answers easily using my phone or my laptop.
The answers show the links just in case one needs to have further information about a topic, and somehow the tool feels friendlier than the other tools such as Google…
Best Alternatives
BotStarGoogle GeminiMicrosoft 365 Copilot
Small Businesses
Front
Front
Score 9.1 out of 10

No answers on this topic

No answers on this topic

Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10

No answers on this topic

No answers on this topic

Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Oracle Digital Assistant
Oracle Digital Assistant
Score 5.0 out of 10
Oracle Digital Assistant
Oracle Digital Assistant
Score 5.0 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
BotStarGoogle GeminiMicrosoft 365 Copilot
Likelihood to Recommend
9.0
(1 ratings)
8.7
(14 ratings)
8.3
(16 ratings)
Likelihood to Renew
-
(0 ratings)
-
(0 ratings)
9.5
(2 ratings)
Usability
-
(0 ratings)
9.2
(15 ratings)
8.2
(13 ratings)
User Testimonials
BotStarGoogle GeminiMicrosoft 365 Copilot
Likelihood to Recommend
BotStar
This is a perfect tool to help you save time with repetitive tasks, enhance customer experience. As long as you use Facebook Page or Website, BotStar is suitable for developing your business or project. While it is possible to create chatbots that can speak more naturally, it will require some programming knowledge as well as time to develop.
Read full review
Google
Gemini is well suited to help in customer service, to create summaries of emails sent by customers, generating possible responses to them, rephrasing communications, help create and then correct SQL queries, interpreting responses, it's not so good if you need to help with a sensitive topic due to it taking personally identifying information
Read full review
Microsoft
I highly recommend its usage in Teams meetings to prepare a session transcript, meeting minutes,
next steps and recognize speech by person. Also within the meeting recording, there is separation between the people talking at the time. The Copilot image creation is very accurate and useful to
customize my PowerPoint presentations and other documents
Read full review
Pros
BotStar
  • First of all, the design, as well as the ease of use, are definitely the biggest strengths of this platform. The drag and drop feature allows me to design the flow quite conveniently.
  • Second, the step-by-step video, documented tutorials are simple and only took about 5-10 minutes.
  • Third, BotStar created the feature which allows me to update CMS data automatically with CSV files.
Read full review
Google
  • Deep research for getting first business research draft from Gemini, post which i use series of prompts to improve it and use my understanding to refine it further
  • Canvas to produce structured business topic research and newsletter. Direct edits to the sections and making client ready reports
  • Learning mode to get help on step by step automation of AI workflows
Read full review
Microsoft
  • Good analysis of the ticket system at the service desk, so that this can be anticipated properly
  • For the management of IT environments, quick examples of scripting for desired solutions
  • For consultants and managers, they co-pilot a technical report into language understandable to a non-technical client, including a visual summary.
Read full review
Cons
BotStar
  • BotStar updates regularly, but sometime it come with small bugs.
  • Should consider update Smart delay feature.
  • BotStar has lots of tools and integrations, so it would be great to have more documents or a place for people to share their ideas with those tools.
Read full review
Google
  • Currently the document database caps out at 10, requiring us to condense some of our policies
  • It's large context window is a blessing and a curse. Sometimes it stops generating half way through a very ambitious request as it delivers page after page of content
  • There is no way to share Gems currently, so we have to publish guides to our employees on how to best configure them
Read full review
Microsoft
  • The quality of image generation in Microsoft Copilot could be improved. Compared to other AI platforms, Copilot's images often fall short in quality and frequently contain typos.
  • When generating agents and chatbots, Microsoft Copilot currently doesn't appear to support file download functionality.
  • The email reply function is useful, but the responses can sometimes be overly elaborate. It would be helpful to have more options for adjusting the tone.
Read full review
Likelihood to Renew
BotStar
No answers on this topic
Google
No answers on this topic
Microsoft
Absolutely!!! I have a high regard for the product and will use it for years to come.
Read full review
Usability
BotStar
No answers on this topic
Google
Google Gemini Web UI provided an intuitive user experience with a collapsible side menu and a recent chat feature. It has a nice, clean design and easy-to-use "Ask Gemini" chat control with an integrated Tool menu that provides quick access to Deep Research and Create images options. One can also search for chats quickly and efficiently.
Read full review
Microsoft
it is nearly perfect and it’s usability one of the main factors and contributing to the score is how versatile this tool is. it is vastly usable in a multitude of circumstances, and has a few limitations, but overall this product works well for what it is intended. It is very helpful for some otherwise time consuming tasks.
Read full review
Alternatives Considered
BotStar
Easy to use interface and price are the two factors that made me decide to use BotStar. Compared to other chatbot platform, there are a few features that are not available or as diverse, but seeing the platform is updated monthly makes me confident that I have made a wise choice.
Read full review
Google
Hootsuite's OwlyGPT is great for social listening data, but Gemini is far ahead in terms of caption writing and other writing needs. Even for content creation ideas, I'd rather take the social listening insights then feed that to Gemini. ChatGPT I truly have never been a fan of. Gemini's interface has always intrigued me more and I find it to have great functionality. Lastly, I included Perplexity - just to note another tool I've used. Perplexity is great for deep research, but outside of this I would always go with Gemini.
Read full review
Microsoft
I think It lost the race for now. I don't think Microsoft will keep investing on it since we have better tools outside their environment. In my opinion, Microsoft Copilot is not even in the benchmark tools and in the race for AGI. I think Microsoft is way behind and Microsoft Copilot suffered the lack of investment like the one made by its competitors.
Read full review
Return on Investment
BotStar
  • Speed ​​up customer response on Facebook as well as Website, guaranteed under 10 minutes.
  • Reduce repetitive employee workloads and prioritize more important things.
Read full review
Google
  • Free way to gain another team member
  • Helps me be more efficient and overcome blocks in my workflow
  • Speeds up my ability to update our website's calendar by easily double if not more
  • Allows me to dabble in areas that I have no expertise in such as coding
Read full review
Microsoft
  • It is too early to tell at the moment but I can see it as a positive moving forward
  • The amount of time saved in creating content will be a huge asset for faculty
  • The same holds true for students as they to will be able to safe a lot of time
Read full review
ScreenShots

BotStar Screenshots

Screenshot of Bot BuilderScreenshot of Audience FeatureScreenshot of CMS FeatureScreenshot of Dashboard InterfaceScreenshot of Preview BotScreenshot of Publish Bot