Box vs. Cascade CMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Box
Score 8.5 out of 10
N/A
Box is an online Intelligent Content Management solution that caters to individual users as well as businesses.
$20
per month 3 users (minimum)
Cascade CMS
Score 8.1 out of 10
N/A
Cascade CMS (formerly Cascade Server) by Hannon Hill is a content management system, with built-in tools to help users eliminate stale content, increase digital outreach, and promote end-user adoption and accountability. Cascade CMS is designed for decentralized web teams in most major industries, including higher education, government, healthcare, and technology. Included is Clive, an engagement and real-time personalization tool for collecting information and using it to craft personalized…N/A
Pricing
BoxCascade CMS
Editions & Modules
Business Starter
$7
per month per user (3 minimum)
Business
$20
per month per user (3 minimum)
Business Plus
$33
per month per user (3 minimum)
Enterprise
$47
per month per user (3 minimum)
Enterprise Plus
$50
per month (billed annually) per user (3 minimum)
Enterprise Advanced
Contact us
per month per user (35 minimum)
No answers on this topic
Offerings
Pricing Offerings
BoxCascade CMS
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional DetailsA discount is available for annual pricing.
More Pricing Information
Community Pulse
BoxCascade CMS
Features
BoxCascade CMS
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Box
7.6
26 Ratings
6% below category average
Cascade CMS
-
Ratings
Content capture & imaging8.119 Ratings00 Ratings
File sync, storage & archiving9.725 Ratings00 Ratings
Document management8.424 Ratings00 Ratings
Records management7.020 Ratings00 Ratings
Content search & retrieval8.224 Ratings00 Ratings
Enterprise content collaboration8.021 Ratings00 Ratings
Content publishing & creation5.015 Ratings00 Ratings
Security, risk management & information governance8.226 Ratings00 Ratings
Contract lifecycle management9.012 Ratings00 Ratings
Automated workflows9.014 Ratings00 Ratings
Artificial intelligence2.011 Ratings00 Ratings
Mobile support6.723 Ratings00 Ratings
Integration9.623 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Box
-
Ratings
Cascade CMS
8.0
19 Ratings
2% below category average
Role-based user permissions00 Ratings8.019 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Box
-
Ratings
Cascade CMS
7.1
13 Ratings
9% below category average
API00 Ratings7.012 Ratings
Internationalization / multi-language00 Ratings7.37 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Box
-
Ratings
Cascade CMS
7.1
19 Ratings
9% below category average
WYSIWYG editor00 Ratings6.119 Ratings
Code quality / cleanliness00 Ratings6.018 Ratings
Admin section00 Ratings8.019 Ratings
Page templates00 Ratings9.017 Ratings
Library of website themes00 Ratings5.52 Ratings
Mobile optimization / responsive design00 Ratings7.015 Ratings
Publishing workflow00 Ratings9.019 Ratings
Form generator00 Ratings6.47 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Box
-
Ratings
Cascade CMS
6.9
18 Ratings
8% below category average
Content taxonomy00 Ratings8.013 Ratings
SEO support00 Ratings7.014 Ratings
Bulk management00 Ratings9.014 Ratings
Availability / breadth of extensions00 Ratings6.011 Ratings
Community / comment management00 Ratings4.85 Ratings
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User Ratings
BoxCascade CMS
Likelihood to Recommend
8.0
(154 ratings)
9.9
(44 ratings)
Likelihood to Renew
8.0
(12 ratings)
9.1
(26 ratings)
Usability
8.0
(21 ratings)
9.1
(4 ratings)
Availability
10.0
(5 ratings)
6.7
(4 ratings)
Performance
9.1
(12 ratings)
8.0
(1 ratings)
Support Rating
8.5
(29 ratings)
9.1
(5 ratings)
In-Person Training
10.0
(1 ratings)
7.0
(1 ratings)
Online Training
10.0
(3 ratings)
5.0
(1 ratings)
Implementation Rating
10.0
(6 ratings)
9.1
(4 ratings)
Configurability
10.0
(1 ratings)
9.0
(1 ratings)
Ease of integration
10.0
(1 ratings)
6.0
(1 ratings)
Product Scalability
10.0
(1 ratings)
5.0
(1 ratings)
Vendor post-sale
10.0
(1 ratings)
6.0
(1 ratings)
Vendor pre-sale
10.0
(1 ratings)
5.0
(1 ratings)
User Testimonials
BoxCascade CMS
Likelihood to Recommend
Box
I think Box is great for research teams or anyone that has a large number of files that need to be securely stored. Particularly in the case of social science research, where it is important to protect identifying data, Box is a great option. In cases where teams need a more reliable means for real-time collaboration, I would probably consider a different alternative
Read full review
Hannon Hill
Cascade Server is well suited with it's WYSIWYG editor being better than most editors that I have used in other systems. In context, editing makes adding content easy compared to the last CMS I used where you had to wing it and view the page outside of the CMS to see if it was correct. The ability mix HTML, CSS, and the Script of your choice anywhere and with ease.
The scenarios were Cascade Server is less appropriate would be in the use of compilers or programs like Visual studio. You need to go out of Cascade Server and go to other environments to perform tasks and then copy the result to Cascade Server. You can write directly in Cascade Server, but it's easier to do in and editor that is specific to a function.
Read full review
Pros
Box
  • The main feature that I like the most in Box is that it makes collaboration seamless, workers can easily check the documents any time and make changes according to the needs.
  • Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.).
  • Over the past few years, Box has built on top of its basic cloud storage management with a host of other tools, such as workflows, AI, monitoring, and analytics.
  • It is helping us to make good connections with clients and our workers themselves as to its syncing and viewing feature to all is very much helpful and easy to go.
Read full review
Hannon Hill
  • Cascade CMS makes no assumptions about your content. Templates control how the content gets displayed.
  • Workflows are intuitive and allow for one or more people to review content before it is published.
  • The published site is static (no database connection) which allows for faster page loads and reduced risk of attack.
Read full review
Cons
Box
  • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
  • Sometimes there are some syncing issues in the background.
  • The product has very limited functionality in some areas which could be a bit frustrating at times.
Read full review
Hannon Hill
  • Cascade CMS is not an out-of-the-box pre-built system that you can install, turn on and expect to be serving sites and pages on day one. It's not a blogging system like WordPress, or a drag-and-drop system like SquareSpace (both of which I've used for their own purposes). You need to have someone tasked with management and system administration – and if you implement the on-premise self-hosted version, you ought to have several people. We have the university's IT shop handling infrastructure (server hardware, containers, clustering, operating systems, load-balancing, DNS, database servers, NAS/SAN drives), our Web & Design team managing Cascade CMS (system settings, sites, templates, permissions) and managers coordinating each respective academic unit (A&S, business, education, law, marine science).
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Likelihood to Renew
Box
I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
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Hannon Hill
Changing systems would require too much effort. Our institution is using Cascade Server, WordPress and Drupal but we only serve 2200 students so we have 1 too many content management systems. Reflecting on current technical resources we would like to drop down to 2. This effort hasn't moved forward because of the extensive work required to migrate content and train users in a new system.
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Usability
Box
Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
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Hannon Hill
Cascade CMS is completely usable on mobile devices, we can train our content editors in a single 2-hour session, and we support 1,000 users with a very small team.
There is a level of complexity for the system administrators, site managers and web programmers who implement templates and content types. But the complexity is neither arbitrary nor inconsistent – and once learned provides a powerful environment within which we can develop robust sites that are beautiful and powerful, yet easy for our content editors to manage.
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Reliability and Availability
Box
Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
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Hannon Hill
Amazing customer service and VERY customizable.
Read full review
Performance
Box
The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
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Hannon Hill
Does a great job.
Read full review
Support Rating
Box
I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
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Hannon Hill
They have always regarded any question or problem we encountered as very important. We have never felt that they ignore or downplay any issue and not once has anything been left unresolved. They also hold an annual conference where users are invited to attend and share their experiences and wisdom with the entire Cascade community. And with the care and support the provide, we all feel a part of that community.
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In-Person Training
Box
The in person training was done in house and I helped with the training, people seem to respond well.
Read full review
Hannon Hill
Training was helpful.
Read full review
Online Training
Box
The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
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Hannon Hill
Still needed that physical help
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Implementation Rating
Box
Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
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Hannon Hill
The key to any CMS implementation is PLAN, PLAN, PLAN. Proper planning with Cascade can increase your satisfaction exponentially once the site migration/creation is complete. When all is said and done, your implementation can make your site run like a Yugo or Maserati. Be smart and deliberate in your decisions. Drive the Maserati. It is already paid for.
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Alternatives Considered
Box
They are kind of the same. And both of them do their job as promised. But for company and project wise I think that Box slightly wins for some points. Which [makes him] win over Google Drive (don't forget that Google Drive is very easy to use and has a lot [of] nice features too).
Read full review
Hannon Hill
We selected Cascade server seven years ago, and the CMS environment at the time was clearly different than it is today. We decided to go with a vendor solution rather than a free solution because the long term cost in hosting a free solution is not, in fact, free; we've found Cascade to have been an excellent choice for us.
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Scalability
Box
It's great, as we put more files on there it's done very well.
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Hannon Hill
I used it only a few times.
Read full review
Return on Investment
Box
  • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
  • Box reduces the risk of sharing a sensitive document to the wrong person via email.
  • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
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Hannon Hill
  • Initially, ROI was positive - because we completely redesigned the website when we implemented Cascade.
  • Over time, the inability to keep up with the latest interactive tools has reduced visitors time on site.
  • Also over time, the difficulty of use has led to less buy-in by backend users, leading to outdated pages, little timely information, and lower visitors.
Read full review
ScreenShots

Box Screenshots

Screenshot of an overview of Box's intelligent content management platform. It provides a unified, AI-powered approach to managing and securing your unstructured data, or content. ICM provides organizations with collaboration, AI, security, compliance, and workflow tools, interoperable and customizable, to get the most from their content.Screenshot of how with Box AI, AI can be accessed right where enterprise content exists. While that work can reside within Microsoft, Google, Apple, and other productivity suites, Box helps users to tap the full potential of AI for unstructured data.Screenshot of how Box creates a central workspace to edit, review, and assign tasks. Users can automate business processes and centralize content workflows in Box, including a configurable content submission, unlimited e-signatures, user-drive no-code workflow, and task assignment to power approvals.Screenshot of how Box secures content from threats, including malware and ransomware, and recover from attacks if they happen. This helps to maintain a zero trust architecture to ensure proper usage of corporate data, and prevent data theft.Screenshot of how Box can connect to any productivity suite, including Microsoft, Google, and Apple. This extends any existing security investments with integrations into key DLP, SIEM, and network security tools. Thus, seamless experiences can be built for users in any system they use, whether that’s a business tool like Salesforce or ServiceNow, or communications engines like Zoom and Slack.Screenshot of an overview describing Box's scalability. With unlimited storage capabilities Box has an exabyte (1,000PB) of customer data plus 1 gigabit per second upload and download speed. At its core, Box is a multi-tenant global SaaS platform with enterprise-grade reliability and end-to-end encryption to secure content.