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Box vs. Hugo - Meeting Notes Software vs. OpenText Hightail

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Box

    Score8.9 out of 10
    N/ABox is an online Intelligent Content Management solution that caters to individual users as well as businesses.

    $20

    per month 3 users (minimum)

    Hugo - Meeting Notes Software

    Score8.1 out of 10
    N/AHugo was a connected meeting note-taking, management, and sharing app that Calendly acquired. The product is no longer available for sale.

    $8

    per month per user

    OpenText Hightail

    Score9.3 out of 10
    N/AOpenText Hightail is a cloud-based collaboration software for creative content reviews and approvals. With one place for teams to share large, multimedia files, collect precise feedback and approve content, Hightail streamlines the creative process and helps teams keep projects on schedule.

    $0

    100MB per file upload

    Pricing
    BoxHugo - Meeting Notes SoftwareOpenText Hightail
    Editions & Modules
    Business Starter
    $7
    per month per user (3 minimum)
    Business
    $20
    per month per user (3 minimum)
    Business Plus
    $33
    per month per user (3 minimum)
    Enterprise
    $47
    per month per user (3 minimum)
    Enterprise Plus
    $50
    per month (billed annually) per user (3 minimum)
    Enterprise Advanced
    Contact us
    per month per user (35 minimum)
    Basic
    $0 forever
    Pro
    $8
    per month per user
    Business
    Get a demo
    Lite
    $0
    100MB per file upload
    Pro
    $15
    per user, per month
    Teams
    $30
    per user/per month
    Business
    Custom
    per user, per month
    Offerings
    Pricing Offerings
    BoxHugo - Meeting Notes SoftwareOpenText Hightail
    Free Trial
    YesYesYes
    Free/Freemium Version
    YesYesYes
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional DetailsA discount is available for annual pricing.Save 25% when paid annually. Try all features with unlimited users for 21 days. Free forever up to 10 users.Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.
    More Pricing Information
    Community Pulse
    BoxHugo - Meeting Notes SoftwareOpenText Hightail
    Considered Multiple Products
    Box
    Chose Box
    Box allows for larger amounts of data to be moved between our call centers and us without the restrictions we ran into before. When we need to transfer call recordings between us and our call centers or carriers, they need to be done quickly and securely. Some of those call …
    Incentivized
    Discontinued Products
    No answer on this topic
    OpenText
    Chose OpenText Hightail
    Greater functionalities and tools. More suitable for not only sharing materials and files but also working on them, adequate and coordinated management of projects, tasks, and activities. Multiple tools for the control, follow-up, and coordination of the shared materials, then …
    Incentivized
    Key User Insights
    Would buy again
    93%
    Would buy again
    96 Answers
    86%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    81 Answers
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    99 Answers
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    61 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    68 Answers
    No answers on this topic
    No answers on this topic
    Features
    BoxHugo - Meeting Notes SoftwareOpenText Hightail
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Box and Hugo - Meeting Notes Software and OpenText Hightail
    Feature
    Box
    8.0
    26 Ratings
    1% below category average
    Hugo - Meeting Notes Software
    -
    Ratings
    OpenText Hightail
    -
    Ratings
    Content capture & imaging8.119 Ratings00 Ratings00 Ratings
    File sync, storage & archiving9.825 Ratings00 Ratings00 Ratings
    Document management8.924 Ratings00 Ratings00 Ratings
    Records management7.420 Ratings00 Ratings00 Ratings
    Content search & retrieval8.624 Ratings00 Ratings00 Ratings
    Enterprise content collaboration8.021 Ratings00 Ratings00 Ratings
    Content publishing & creation5.015 Ratings00 Ratings00 Ratings
    Security, risk management & information governance8.926 Ratings00 Ratings00 Ratings
    Contract lifecycle management9.612 Ratings00 Ratings00 Ratings
    Automated workflows9.614 Ratings00 Ratings00 Ratings
    Artificial intelligence2.011 Ratings00 Ratings00 Ratings
    Mobile support7.623 Ratings00 Ratings00 Ratings
    Integration9.823 Ratings00 Ratings00 Ratings
    Best Alternatives
    BoxHugo - Meeting Notes SoftwareOpenText Hightail
    Small Businesses
    Egnyte
    Score9.3 out of 10
    Google Keep
    Score9.2 out of 10
    Frame.io
    Score9 out of 10
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    Google Keep
    Score9.2 out of 10
    No answers on this topic
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    Google Keep
    Score9.2 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    BoxHugo - Meeting Notes SoftwareOpenText Hightail
    Likelihood to Recommend
    8.4
    (154 ratings)
    8.1
    (7 ratings)
    9.0
    (8 ratings)
    Likelihood to Renew
    8.0
    (12 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Usability
    8.4
    (21 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (5 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (12 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    8.5
    (29 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (6 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    BoxHugo - Meeting Notes SoftwareOpenText Hightail
    Likelihood to Recommend
    Box
    I think Box is great for research teams or anyone that has a large number of files that need to be securely stored. Particularly in the case of social science research, where it is important to protect identifying data, Box is a great option. In cases where teams need a more reliable means for real-time collaboration, I would probably consider a different alternative
    Read full review
    Discontinued Products
    I think it's important to understand that software recommendations do not come up casually during conversations with your friends so recommending it with no agenda is off the table. However, if someone asks me for tips on note-taking during calls my first priority would be OneNote because it just has more functionality and is usually built-in, meaning you don't have to search for anything online. The second priority would be Hugo though.
    Read full review
    OpenText
    Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
    Incentivized
    Read full review
    Pros
    Box
    • The main feature that I like the most in Box is that it makes collaboration seamless, workers can easily check the documents any time and make changes according to the needs.
    • Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.).
    • Over the past few years, Box has built on top of its basic cloud storage management with a host of other tools, such as workflows, AI, monitoring, and analytics.
    • It is helping us to make good connections with clients and our workers themselves as to its syncing and viewing feature to all is very much helpful and easy to go.
    Incentivized
    Read full review
    Discontinued Products
    • Hugo - Meeting Notes Software removes ambiguity and uncertainty from discussions.
    • Participants from both inside and outside the organization can work together on agendas and minutes before and after the meeting.
    • The Hugo extension for Google Calendar may be used to arrange and follow up on meetings, both online and offline, as part of your Google calendar.
    Incentivized
    Read full review
    OpenText
    • Management of content, communication, spaces, and projects in general.
    • Control of processes, tasks and activities between the different members of teams.
    • Collaborative work through different media and channels.
    Incentivized
    Read full review
    Cons
    Box
    • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
    • Sometimes there are some syncing issues in the background.
    • The product has very limited functionality in some areas which could be a bit frustrating at times.
    Incentivized
    Read full review
    Discontinued Products
    • Platform is pretty simple and we use basic; there are probably many features we have not yet realized exist
    • I don't think many other firms are using it, so can't use across the profession
    Incentivized
    Read full review
    OpenText
    • Some of our recipients are not very tech-savvy and can get confused with how to download a file. There is some room for improvement by making it clearer where the user should click to download the file.
    Incentivized
    Read full review
    Likelihood to Renew
    Box
    I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
    Read full review
    Discontinued Products
    No answers on this topic
    OpenText
    No answers on this topic
    Usability
    Box
    Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    OpenText
    No answers on this topic
    Reliability and Availability
    Box
    Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    OpenText
    No answers on this topic
    Performance
    Box
    The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    OpenText
    No answers on this topic
    Support Rating
    Box
    I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    OpenText
    No answers on this topic
    In-Person Training
    Box
    The in person training was done in house and I helped with the training, people seem to respond well.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    OpenText
    No answers on this topic
    Online Training
    Box
    The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
    Read full review
    Discontinued Products
    No answers on this topic
    OpenText
    No answers on this topic
    Implementation Rating
    Box
    Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
    Read full review
    Discontinued Products
    No answers on this topic
    OpenText
    No answers on this topic
    Alternatives Considered
    Box
    They are kind of the same. And both of them do their job as promised. But for company and project wise I think that Box slightly wins for some points. Which [makes him] win over Google Drive (don't forget that Google Drive is very easy to use and has a lot [of] nice features too).
    Read full review
    Discontinued Products
    The quality of support is better with Hugo. Ease of use is also good with Hugo than when compared to Coda. Hugo met our requirements, so decided to choose it over Coda. It is easier to set up Hugo when compared to Coda and it saves a lot of time.
    Incentivized
    Read full review
    OpenText
    Honestly, once we started using Google Drive more efficiently and saw what improvements OpenText Hightail had made, it was hard to choose. But now that we more consistently use Google Drive, I use it probably 75% more than I use OpenText Hightail for the same tasks. I'm not sure how much longer I'll be a customer at OpenText but it's great to have both options.
    Incentivized
    Read full review
    Scalability
    Box
    It's great, as we put more files on there it's done very well.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    OpenText
    No answers on this topic
    Return on Investment
    Box
    • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
    • Box reduces the risk of sharing a sensitive document to the wrong person via email.
    • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
    Incentivized
    Read full review
    Discontinued Products
    • Closing acton logs to set clearer paths to business goals
    • Serves as good reference tool for important conversations that impact business objectives
    • Fosters easy collaboration within the organization
    Incentivized
    Read full review
    OpenText
    • Hightail simply saves time. We no longer struggle with trying to meet the requirements of OutLook. When we have a file that is too large to send via OutLook we just "hightail it".
    Incentivized
    Read full review
    ScreenShots

    Box Screenshots

    Screenshot of an overview of Box's intelligent content management platform. It provides a unified, AI-powered approach to managing and securing your unstructured data, or content. ICM provides organizations with collaboration, AI, security, compliance, and workflow tools, interoperable and customizable, to get the most from their content.Screenshot of how with Box AI, AI can be accessed right where enterprise content exists. While that work can reside within Microsoft, Google, Apple, and other productivity suites, Box helps users to tap the full potential of AI for unstructured data.Screenshot of how Box creates a central workspace to edit, review, and assign tasks. Users can automate business processes and centralize content workflows in Box, including a configurable content submission, unlimited e-signatures, user-drive no-code workflow, and task assignment to power approvals.Screenshot of how Box secures content from threats, including malware and ransomware, and recover from attacks if they happen. This helps to maintain a zero trust architecture to ensure proper usage of corporate data, and prevent data theft.Screenshot of how Box can connect to any productivity suite, including Microsoft, Google, and Apple. This extends any existing security investments with integrations into key DLP, SIEM, and network security tools. Thus, seamless experiences can be built for users in any system they use, whether that’s a business tool like Salesforce or ServiceNow, or communications engines like Zoom and Slack.Screenshot of an overview describing Box's scalability. With unlimited storage capabilities Box has an exabyte (1,000PB) of customer data plus 1 gigabit per second upload and download speed. At its core, Box is a multi-tenant global SaaS platform with enterprise-grade reliability and end-to-end encryption to secure content.

    OpenText Hightail Screenshots

    Screenshot of Improve review process with inline commenting for visual files.Screenshot of Compare each update instantly with visual versions.Screenshot of Bring everyone and everything together in a Space.Screenshot of Improve the audio and video review process with time-stamped commenting.