What users are saying about
4 Ratings
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369 Ratings
4 Ratings
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Score 8.7 out of 100

Paycor

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369 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.6 out of 100

Likelihood to Recommend

BrightHR

BrightHR is great at showing who is on holiday, who is in the office or working from home; which team and who reports to who. It is great at setting up new employees and it is very intuitive with setting the new employees up.You can add all HR documents to individual employee folders and you can give permission to those employees to view documents or you can turn that off. You can set reminders for reviews and PDRs as well as you receive reminders from Bright HR letting you know if the information is missing; for if someone needs holiday/TOIL approval.I find the fact that documents cannot be viewed in the application frustrating as sometimes I do not want to download the document to my laptop.
Ella Malin | TrustRadius Reviewer

Paycor

Paycor is great for small and medium-sized businesses that have grown to a point where they would like to manage payroll and HR internally. It helps make the transition easy. They have great customer support and onboarding to make the transition smooth
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Leave and Attendance Management

BrightHR
8.0
Paycor
7.0
Approval workflow
BrightHR
8.0
Paycor
7.4
Balance details
BrightHR
8.0
Paycor
7.1
Annual carry-forward and encashment
BrightHR
Paycor
6.5

Employee Self Service

BrightHR
8.3
Paycor
8.0
Update personal information
BrightHR
8.0
Paycor
7.9
View company policy documentation
BrightHR
8.5
Paycor
7.9
View and generate pay and benefit information
BrightHR
Paycor
8.1
Employee recognition
BrightHR
Paycor
8.4
View job history
BrightHR
Paycor
7.8

Human Resource Management

BrightHR
Paycor
7.2
Employee demographic data
BrightHR
Paycor
7.9
Employment history
BrightHR
Paycor
7.7
Job profiles and administration
BrightHR
Paycor
7.9
Workflow for transfers, promotions, pay raises, etc.
BrightHR
Paycor
7.2
Organizational charting
BrightHR
Paycor
6.6
Organization and location management
BrightHR
Paycor
6.7
Compliance data (COBRA, OSHA, etc.)
BrightHR
Paycor
6.6

Payroll Management

BrightHR
Paycor
7.9
Pay calculation
BrightHR
Paycor
8.5
Support for external payroll vendors
BrightHR
Paycor
8.2
Off-cycle/On-Demand payment
BrightHR
Paycor
8.2
Benefit plan administration
BrightHR
Paycor
6.7
Direct deposit files
BrightHR
Paycor
8.7
Salary revision and increment management
BrightHR
Paycor
7.5
Reimbursement management
BrightHR
Paycor
7.6

Asset Management

BrightHR
Paycor
6.3
Tracking of all physical assets
BrightHR
Paycor
6.3

HR Reporting

BrightHR
Paycor
6.1
Report builder
BrightHR
Paycor
5.8
Pre-built reports
BrightHR
Paycor
6.8
Ability to combine HR data with external data
BrightHR
Paycor
5.6

Onboarding

BrightHR
Paycor
7.8
New hire portal
BrightHR
Paycor
8.0
Manager tracking tools
BrightHR
Paycor
7.6

Performance and Goals

BrightHR
Paycor
7.9
Corporate goal setting
BrightHR
Paycor
7.3
Individual goal setting
BrightHR
Paycor
8.0
Line-of sight-visibility
BrightHR
Paycor
8.0
Performance tracking
BrightHR
Paycor
8.2

Performance Management

BrightHR
Paycor
7.4
Performance plans
BrightHR
Paycor
7.4
Performance improvement plans
BrightHR
Paycor
7.2
Review status tracking
BrightHR
Paycor
7.4
Review reminders
BrightHR
Paycor
7.8
Multiple review frequency
BrightHR
Paycor
7.3

Succession Planning

BrightHR
Paycor
9.1
Candidate search
BrightHR
Paycor
9.1

Recruiting / ATS

BrightHR
Paycor
8.2
Job Requisition Management
BrightHR
Paycor
7.8
Company Website Posting
BrightHR
Paycor
8.2
Publish to Social Media
BrightHR
Paycor
8.0
Job Search Site Posting
BrightHR
Paycor
8.0
Duplicate Candidate Prevention
BrightHR
Paycor
7.7
Applicant Tracking
BrightHR
Paycor
8.3
Notifications and Alerts
BrightHR
Paycor
7.9

Pros

BrightHR

  • Holiday management
  • HR storage
  • Absence reporting
  • Track vacation
Ella Malin | TrustRadius Reviewer

Paycor

  • Their payroll and HRIS system is very easy to learn
  • The applicant tracking system is easy to use and has a lot of neat features
  • The mobile app is easy
  • Their system is able to handle our weird vacation system
  • Their assistance with writing new and updating handbooks was very easy to use
Anonymous | TrustRadius Reviewer

Cons

BrightHR

  • none that I can think of
Barbara Boyle | TrustRadius Reviewer

Paycor

  • Customer service - extremely long phone hold times, and 2wk response times for email inquiries. Received conflicting instructions and advice, so we make decisions based on a rep's instruction and then the next rep advises us that we have to do it a different way.
  • Implementation - we were advised that the 6-wk lead-time to transition payroll was adequate and yet, they were still actively configuring the account up to the business day prior to us processing our first payroll, leaving essentially ZERO time for training, auditing, etc. We were also told - in writing - that we'd have a dedicated implementation team for 6mos following transition, but oops, the salesman was just wrong about that, so despite implementation never being fully completed or audited, the implementation team pushed us through.
  • Training - there was essentially no training due to the fact that the system wasn't ready for us prior to us having to process payroll. Their "help" feature on the website is cumbersome and difficult to navigate. We'll often read their "guides" and the instructions seem outdated (they describe page layouts that differ from what we see).
  • Account Configurations - we expressed that our goal was to streamline the self-onboarding process and employee file self-maintenance, but employees were telling us that they couldn't adjust any of their personal info online or make tax form updates. After numerous attempts to read help guides, watch videos, we finally got clarification and were told that we have to "turn on" those features and functionality. So, they'll sell you on features that they never actually activate for you and never provide any training on, so bottom line.... GOOD LUCK actually knowing what's available or how to use it!
Anonymous | TrustRadius Reviewer

Likelihood to Renew

BrightHR

No score
No answers yet
No answers on this topic

Paycor

Paycor 8.4
Based on 10 answers
The product is really good overall. The customer service is not the best and the benefits administration is kind of painful. However, the good outweighs the bad. We might get a different benefit admin system that can be integrated into Paycor. My controller doesn't want to switch anything for a [long] time.
Anonymous | TrustRadius Reviewer

Usability

BrightHR

No score
No answers yet
No answers on this topic

Paycor

Paycor 7.4
Based on 174 answers
The Paycor portal is a very clean website, easy to get into and do a wide array of tasks. It's easy for a non-financial person like me to "get" what I need to do, and just do it. It has some very robust features for the CPAs and financial professionals, but I don't have to deal with those if it's over my head; their customer support people will tell me what I need to do
Randall Putala | TrustRadius Reviewer

Support Rating

BrightHR

No score
No answers yet
No answers on this topic

Paycor

Paycor 4.3
Based on 89 answers
I'd give a zero if that were an option. I currently have multiple requests for support that have not been answered in over a week. I have called their support phone line and usually hung up after waiting for 45 minutes for someone to answer. It is unlikely to get a quick response, EVER, even to urgent problems that effect taxes and benefit submission.
Anonymous | TrustRadius Reviewer

Implementation Rating

BrightHR

No score
No answers yet
No answers on this topic

Paycor

Paycor 8.8
Based on 30 answers
Implementation of any new software is going to be challenging, especially if you are maintaining an existing program concurrently. When it is time for dual-processing (both old and new software) prior to going live, be prepared to be stressed. But trust the process and it will be over soon.
Susan Dudek | TrustRadius Reviewer

Alternatives Considered

BrightHR

I chose BrightHR as it offered a one-stop platform for HR management for which we have dedicated UK and ROI HR specialists who not only give HR advice but also write policies and handbooks, etc. They are a one-stop-shop, which was very important as when I signed the contract I did not have an HR person in my team and they were essentially my back office.Also, by signing up, I got access to Bright Safe too; which is great as again it's a one-stop-shop for Health and Safety in the workplace. So I can roll out toolbox talks, training, and accident management.
Ella Malin | TrustRadius Reviewer

Paycor

Paycor offers far more personalized support to users and customers than the previous systems. In comparison, I felt like a number and the customer service was awful; the people you spoke with seemed just as miserable to work there as you were having to call them. Paycor's team is always upbeat, energetic, and happy to help. Paycor cares about updating their system to meet the needs of customers. With the others, it felt like they made updates to just suit what they wanted out of their system regardless of their customers. ADP was unnecessarily overly complicated; our employees struggled with the ESS, our HR team had so many challenges they were on the phone constantly with ADP and ADP's own staff struggled to use their system and were constantly putting us on hold or transferring us to find someone more knowledgeable. With Paycor, we have a specific contact for each product and that individual is highly knowledgeable about that product and gets us the response we need quickly and accurately.
Tiffany Kramer | TrustRadius Reviewer

Return on Investment

BrightHR

  • Saved admin time in filing and then searching for documents.
  • Saved admin time in chasing for managers' approvals for holiday requests.
  • Saved admin time in chasing managers/employees to update their profiles.
Ella Malin | TrustRadius Reviewer

Paycor

  • My payroll used to take three days to complete. Now it takes only a few minutes.
  • My employees have more information at their fingertips. They can see their hours, they can reference HR materials and they can get check stubs.
  • All I-9s are electronic, and I'm sure to have one for every person.
Catherine Haener CPA, PHR | TrustRadius Reviewer

Screenshots

Pricing Details

BrightHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

BrightHR Editions & Modules

Additional Pricing Details
Prices start at £3.00 (per employee/per month)

Paycor

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Paycor Editions & Modules

Edition
Basic$991
Essential$1491
Complete$1991
  1. per month
Additional Pricing Details

Rating Summary

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