BrightHR vs. Paylocity

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BrightHR
Score 8.8 out of 10
N/A
British company BrightHR offers a human resources platform which helps replace paper documents with edocuments and contains features for managing employee scheduling and ROTA, sick leave and tardiness, vacation and holiday shift planning, as well as providing employment law legal advice.
$4.50
Paylocity
Score 7.1 out of 10
N/A
Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.
$2
Per Employee Per Month
Pricing
BrightHRPaylocity
Editions & Modules
No answers on this topic
Paylocity
$2.00
Per Employee Per Month
Offerings
Pricing Offerings
BrightHRPaylocity
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPrices start at £4.50 (per employee/per month)
More Pricing Information
Features
BrightHRPaylocity
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BrightHR
7.0
1 Ratings
Paylocity
7.3
315 Ratings
Employment history8.21 Ratings7.6292 Ratings
Job profiles and administration7.31 Ratings7.2264 Ratings
Workflow for transfers, promotions, pay raises, etc.5.51 Ratings7.3269 Ratings
Organization and location management7.31 Ratings7.4237 Ratings
Employee demographic data00 Ratings7.9293 Ratings
Organizational charting00 Ratings6.9238 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings7.1206 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BrightHR
7.0
1 Ratings
Paylocity
7.9
311 Ratings
Pay calculation7.01 Ratings8.3303 Ratings
Support for external payroll vendors7.01 Ratings6.8134 Ratings
Salary revision and increment management7.01 Ratings8.1232 Ratings
Off-cycle/On-Demand payment00 Ratings8.4193 Ratings
Benefit plan administration00 Ratings7.7203 Ratings
Direct deposit files00 Ratings8.6299 Ratings
Reimbursement management00 Ratings7.7139 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BrightHR
8.6
12 Ratings
Paylocity
7.3
265 Ratings
Approval workflow8.312 Ratings7.9239 Ratings
Balance details8.411 Ratings7.0257 Ratings
Annual carry-forward and encashment9.02 Ratings6.9185 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BrightHR
8.3
13 Ratings
Paylocity
8.1
320 Ratings
View and generate pay and benefit information8.01 Ratings8.2311 Ratings
Update personal information8.513 Ratings8.7315 Ratings
View company policy documentation8.513 Ratings7.6253 Ratings
Employee recognition00 Ratings8.4216 Ratings
View job history00 Ratings7.8261 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BrightHR
9.0
1 Ratings
Paylocity
6.6
288 Ratings
Pre-built reports9.01 Ratings7.1279 Ratings
Report builder00 Ratings7.0276 Ratings
Ability to combine HR data with external data00 Ratings5.7175 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BrightHR
8.0
1 Ratings
Paylocity
6.6
173 Ratings
Review reminders8.01 Ratings6.3161 Ratings
Performance plans00 Ratings6.4155 Ratings
Performance improvement plans00 Ratings6.6136 Ratings
Review status tracking00 Ratings7.1158 Ratings
Multiple review frequency00 Ratings6.8137 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BrightHR
7.0
1 Ratings
Paylocity
7.5
154 Ratings
Notifications and Alerts7.01 Ratings7.0145 Ratings
Job Requisition Management00 Ratings7.9128 Ratings
Company Website Posting00 Ratings8.0132 Ratings
Publish to Social Media00 Ratings7.3103 Ratings
Job Search Site Posting00 Ratings7.5128 Ratings
Duplicate Candidate Prevention00 Ratings6.7108 Ratings
Applicant Tracking00 Ratings7.9142 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
BrightHR
-
Ratings
Paylocity
7.3
92 Ratings
Tracking of all physical assets00 Ratings7.392 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BrightHR
-
Ratings
Paylocity
7.7
257 Ratings
New hire portal00 Ratings8.0255 Ratings
Manager tracking tools00 Ratings7.5201 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BrightHR
-
Ratings
Paylocity
7.1
144 Ratings
Corporate goal setting00 Ratings7.0114 Ratings
Individual goal setting00 Ratings7.5130 Ratings
Line-of sight-visibility00 Ratings6.7101 Ratings
Performance tracking00 Ratings7.0138 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
BrightHR
-
Ratings
Paylocity
5.9
87 Ratings
Create succession plans/pools00 Ratings6.361 Ratings
Candidate ranking00 Ratings5.477 Ratings
Candidate search00 Ratings6.279 Ratings
Candidate development00 Ratings5.666 Ratings
User Ratings
BrightHRPaylocity
Likelihood to Recommend
8.4
(15 ratings)
6.8
(335 ratings)
Likelihood to Renew
-
(0 ratings)
7.6
(20 ratings)
Usability
-
(0 ratings)
7.6
(11 ratings)
Availability
-
(0 ratings)
9.0
(2 ratings)
Performance
-
(0 ratings)
5.0
(2 ratings)
Support Rating
-
(0 ratings)
1.8
(39 ratings)
Online Training
-
(0 ratings)
9.1
(2 ratings)
Implementation Rating
-
(0 ratings)
6.4
(4 ratings)
User Testimonials
BrightHRPaylocity
Likelihood to Recommend
BrightHR
For a new part of our business, we have input staff details on Bright HR. There have been times when calls have been made to the helpline for guidance. It does not take long to get to know the staff you are speaking to. In relation to the query addressed with a team member today the service was excellent. Matthew has a great depth of knowledge of the system and works through the shift and annual leave calculations at the click of a finger. Thank you Mathew for your support, you are a star!
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Paylocity
You can run as many payrolls as you want at no extra charge. This is great for companies with lots of moving parts and hourly employees. Account manager is best to communicate to over email, but can call in and won’t get siloed to one area or be on the phone forever. As far as Yearend- so far, no problem with the implementation. Paperless onboarding is a lot more seamless than other systems. Admins don't need to add too much info to get the employees started on new hire paperwork. Adding pay types to timecards can track no call, no shows, or call offs. Using the Cost centers are great. Standard reporting isn’t as great, but I've created a lot of great reports from scratch! Lots of ability to create processes with the system through tasks and workflows. Very systematic. I love the ATS with Paylocity and get a lot of candidates through Jobtarget.
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Pros
BrightHR
  • When a query has been dealt with via the helpline an email confirming the outcome is often issued which is great for reference at any time.
  • The system is easy to use and the screens are clutter free.
  • The support service offered is easy to access and the staff are friendly and helpful.
Read full review
Paylocity
  • Customer Support. While I have not and typically don’t speak with our actual account exec. Going through the support line is easy and I’m usually connected very quickly.
  • User experience is simple and easy. Employees are able to navigate through the site with little guidance and it’s very intuitive
  • Onboarding is easy to navigate and easily automated.
Read full review
Cons
BrightHR
  • Direct-dial telephone numbers rather than going through the Peninsula helpline numbers.
  • Setting up annual leave profiles often needs the assistance of a Bright HR representative when staff works quirky shifts. Providing examples of how to set the system up in user guides may help to set the system upright the first time.
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Paylocity
  • It is very hard to run reports. THe reporting section is not clear and not user friendly.
  • Paylocity COBRA is a feature that is extremely hard to use and poor customer service.
  • Functionality can be different depending on what page you are on in Paylocity. It should all be consistent and uniform.
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Likelihood to Renew
BrightHR
No answers on this topic
Paylocity
The transition from my old provider to Paylocity was virtually painless. I always felt well supported by my account rep. I would use Paylocity again, but I'm not in a position to change providers at my current company right now.
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Usability
BrightHR
No answers on this topic
Paylocity
Although it is fairly easy to use, there are some processes that just don't make munch sense. For example, if an employee has 2 bank accounts and the funds are returned from one account the process to reissue is TEDIOUS and confusing. Unless you want to PAY for Paylocity to do it for you. I think the manual process should be as easy for us.
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Reliability and Availability
BrightHR
No answers on this topic
Paylocity
Solid network - down for upgrades at late hours during the weekend when I am definitely not in the system to use it. Even if I was, they provide excellent advance notice.
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Performance
BrightHR
No answers on this topic
Paylocity
It's so manual, not automated or intuitive.
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Support Rating
BrightHR
No answers on this topic
Paylocity
The frustrations I have with Paylocity customer support are what drove me to leave a review in the first place so I can warn anyone considering purchasing this product. I really like the software and it has a lot of great features, but my complete distrust of their customer service has led me to rue the day I chose Paylocity to be our payroll vendor. For one thing, they are often slow to respond. That alone might be manageable, except even when I do get a response, half the time the answers are incomplete/not helpful, if not completely incorrect! Imagine waiting 90 days and paying thousands of dollars for a corrected W2 only for it to come back more incorrect than it was when you started, and not only that but they also made me question my sanity trying to convince me that they were correct when it was BLATANTLY wrong - and that's just one example! Sometimes you might be lucky to get a decent customer service rep using the chat help feature, but most of the time whoever you talk to does not seem to have any more knowledge of the system than you do. I am a patient person and I have a lot of grace for administrative errors (we're all human) but Paylocity customer service is consistently unreliable and sometimes unprofessional to boot. To their credit, the sales and implementation teams do seem really good. It seems like maybe they just can't retain good customer service reps. We've been through several account managers without ever having a good experience.
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Online Training
BrightHR
No answers on this topic
Paylocity
They have great training tools!
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Implementation Rating
BrightHR
No answers on this topic
Paylocity
I would make sure you have a dedicated team at Paylocity to complete the implementation. We had staff from Paylocity quit and things were not completed properly. They dropped the ball so to speak on that portion of it. we have encountered multiple issues since then and are still not using the Time off tracking to its full capabilities.
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Alternatives Considered
BrightHR
I chose BrightHR as it offered a one-stop platform for HR management for which we have dedicated UK and ROI HR specialists who not only give HR advice but also write policies and handbooks, etc. They are a one-stop-shop, which was very important as when I signed the contract I did not have an HR person in my team and they were essentially my back office. Also, by signing up, I got access to Bright Safe too; which is great as again it's a one-stop-shop for Health and Safety in the workplace. So I can roll out toolbox talks, training, and accident management.
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Paylocity
We used to do Payroll on physical timesheets, so obviously Paylocity has saved us a lot of time, both when recording the number of hours, but also in fixing errors and making sure that there are no mistakes. Now, I can keep track of student pay much easier and with much less error-checking than previously!
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Return on Investment
BrightHR
  • Saved admin time in filing and then searching for documents.
  • Saved admin time in chasing for managers' approvals for holiday requests.
  • Saved admin time in chasing managers/employees to update their profiles.
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Paylocity
  • Paylocity's poor service levels in the development of our PTO policies have INCREASED the time needed to manage the process exponentially and significantly DECREASED HR's credibility in the organization.
  • Benefits management is a disaster. We've been working for months on a reimbursement issue with the COBRA team that will result in us changing vendors.
  • Payroll processing is efficient and allows for necessary manual adjustments and the need for on-demand payrolls.
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