Brightmine (formerly XpertHR) is a global provider of people data, analytics and insight. Brightmine is a division of LexisNexis Data Services, within RELX®, a global provider of information-based analytics and decision tools. RELX serves customers in 180+ countries with 35,000+ employees.
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Cezanne HR
Score 8.5 out of 10
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Cezanne HR is a SaaS consisting of a core People module with optional modules for Absence Management, Performance Management, Time Tracking and Recruitment.
$165
per month
Pricing
Brightmine
Cezanne HR
Editions & Modules
No answers on this topic
People
$2
Per User per Month
Absence
$2
Per User per Month
Performance Management
$2
Per User per Month
Time Tracking
$2
Per User per Month
Offerings
Pricing Offerings
Brightmine
Cezanne HR
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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The system is priced by choice of modules and per employee, per month.
Brightmine is very similar, it is a better presented product but comes at a considerable cost in comparison. For that reason, we are looking at alternatives for our renewal.
I like the CIPD HR inform, and in terms of cost, this platform is considerably cheaper. However, the factor that triggers the choice of Brightmine is the Employment Law Advice Line being manned by solicitors. I have used Croner in a previous role, and generally, in terms of …
Brightmine is well suited for UK employment law guidance, policy interpretation, and complex employee relations scenarios requiring quick, reliable insight. It is less appropriate for country specific advice outside the UK or for highly bespoke legal matters that require formal external legal counsel. In these cases you would still require external legal counsel.
Easy to use for payroll admin. Good support for help. especially during covid with all those federal and state sick leave laws. Better talking to other software such as a time and attendance one would be useful. Like having a dedicated rep for our company no matter what the issue is and the backup team for that one person. The reason we left ADP- the call center was that they closed tickets before they were fixed; even if I was on holiday, I did not answer within 48 hours, so they stopped working on the issue.
Have a 50 state chart that lists all final pay requirements for a deceased employee.
Policy requirements that are 100% mandatory for the handbook. This could be adjusted to make it crystal clear what is really needed and what an employer may want to add.
Chat support. I don't think this feature has ever worked on the site.
Without realising it we use Brightmine so often and it is so beneficial as our daily roles are onerous. By having a tool there that covers such a wide variety of products we can rest assured we know if we need something we can find it on there easily. With no hassle.
The website is so easy to use and navigate through. I check this website weekly on the states I am responsible for, and it is so well organized to quickly find those states. I also use this to check up on information with policies and laws I run into and all the information is quick and easy to find.
Some things are complicated to understand, such as the process around them or why things cannot be done. That said, support is always helpful and tries to think of solutions.
It is almost always available when I need it. I have only ran into 2 situations where I received an error message and could not get logged in but was told this was a widespread issue that would quickly be resolved.
Everything loads quickly and is exactly where I need it to be. I like how the sidebar breaks down different sections of policies for each state to help me find what I am looking for or gives suggestions or documents to review that may also be helpful
The initial support was brilliant with a colleague who showed us how to use the platform, as the platform is so easy to navigate we havent had further support but i know if i needed any i could contact brightmine to offer the support. It is so easy to use so havent needed to
The support is great. They are efficient and resolve issues relatively quickly. The support opening times support our HR opening times. What would make it better is a live chat function for support or the ability to phone. Sometimes explaining an issue and going back and forth over email takes longer than a quick phone call or live chat.
The people on the call training us were very friendly and knowledgeable! They helped me learn of new tabs for finding templates to create new trainings to update departments on policies and procedures. It also has great excel sheets so I can see side by side differences between states regarding different laws and compensation changes.
It is never the same than in person, but the training was also the implementation so it made sense as it was broken up. It made it more cost effective.
I didnt implement but just wanted to say the person providing the training was brilliant and guided us through each page so we knew how to navigate, also allowed us to ask a lot of questions if we needed to which was helpful. So we could go away with confidence to use it
The team were great particularly Wanessa. They knew the system inside and out and always found work arounds to meet our needs. Whilst implementation felt slower than I would want, our expectations were on the whole met
HR Inform's documents are written a little better but there is less choice, they are similar in pricing however you can get a discount is you are a CIPD member which is attractive. It would be good if Brightmine can partner with the HR Ninjas very large network and give discounts to members, this would definitely drive subscriptions up for Brightmine and increase their presence.
Better for smaller companies. Don't get too big, or you will lose your value. It's a niche market here and the more products you can use, the better; its payroll integrates with on boarding, talent acquisition, staffing, succession planning, and performance management. I don't like the idea of having four different Software companies for something one can do. No manager likes all these different platforms.
Brightmine reduces the time it would take me to research certain items on my own. As a consultant, this increases my capacity, allowing me to take on additional clients and increase my revenue.
Using Brightmine saves me from needing to hire someone to help me perform research or to help me stay up-to-date on changing laws. Although I pay for the service, it is at least 80% less than an employee would cost.
