Brightmine vs. Thomson Reuters Westlaw

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Brightmine
Score 8.8 out of 10
Mid-Size Companies (51-1,000 employees)
Brightmine (formerly XpertHR) is a global provider of people data, analytics and insight. Brightmine is a division of LexisNexis Data Services, within RELX®, a global provider of information-based analytics and decision tools. RELX serves customers in 180+ countries with 35,000+ employees.N/A
Thomson Reuters Westlaw
Score 8.8 out of 10
N/A
Westlaw, now supported by Thomson Reuters is a legal research software and database, emphasizing access to a breadth of case law.
$115
per month
Pricing
BrightmineThomson Reuters Westlaw
Editions & Modules
No answers on this topic
Westlaw Edge Single State Essentials
$115.00
per month
Westlaw Edge Single State Primary Law
$183.20
per month
Westlaw Edge Single State Primary Law
$237.00
per month
Westlaw Edge All States Primary Law
$249.60
per month
Westlaw Edge All States and Federal Primary Law
$315.20
per month
Westlaw Edge Single State Primary Law and Analytical
$404.00
per month
Westlaw Edge Premium
$582.00
per month
Offerings
Pricing Offerings
BrightmineThomson Reuters Westlaw
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BrightmineThomson Reuters Westlaw
Best Alternatives
BrightmineThomson Reuters Westlaw
Small Businesses
Rippling
Rippling
Score 9.0 out of 10

No answers on this topic

Medium-sized Companies
Rippling
Rippling
Score 9.0 out of 10

No answers on this topic

Enterprises
SAP SuccessFactors HCM
SAP SuccessFactors HCM
Score 8.4 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
BrightmineThomson Reuters Westlaw
Likelihood to Recommend
8.5
(128 ratings)
9.5
(12 ratings)
Likelihood to Renew
8.8
(17 ratings)
10.0
(2 ratings)
Usability
8.5
(4 ratings)
9.5
(3 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(2 ratings)
8.0
(3 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
7.0
(3 ratings)
-
(0 ratings)
Configurability
4.0
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
4.5
(1 ratings)
-
(0 ratings)
Ease of integration
4.5
(1 ratings)
-
(0 ratings)
Product Scalability
8.3
(2 ratings)
-
(0 ratings)
Professional Services
4.5
(1 ratings)
-
(0 ratings)
Vendor post-sale
5.2
(2 ratings)
-
(0 ratings)
Vendor pre-sale
4.5
(1 ratings)
-
(0 ratings)
User Testimonials
BrightmineThomson Reuters Westlaw
Likelihood to Recommend
Brightmine
When troubleshooting and needing state specific compliance, I have been able to quickly access and validate data to make informed decisions. For example, when working with a multi-state population of employees, I have repeatedly used Brightmine to review state specific laws at employment separations. When working on employee handbook updates, I have been able to utilize Brightmine to review current policy requirements as well as use as a starting point for drafting policy updates. It has been a very great tool - very turnkey.
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Thomson Reuters
Perhaps well-suited in enterprise agreements where many users need access to many areas, and a giant contract is cost effective. This was a good company to work with as a student and instructor where value was not my specific concern. I cannot speak to the value paid by the responsible party in that context.
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Pros
Brightmine
  • Keep me informed of regulatory changes
  • Has great matrices on a per state basis for multiple regulatory topics, such as payment of final wages, etc.
  • Provides resources such as labor law posters for updating
  • Has a great handbook tool for creating and updating handbooks with well written policies that are easy to edit and customize.
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Thomson Reuters
  • The headnotes allow me to quickly read through the key aspects of the case.
  • Keycites make for quick efficient searches.
  • The flagging system is great for making sure the case is still good law.
  • Ability to save highlighting and comments on cases makes for organized research.
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Cons
Brightmine
  • Frequent technology issues - the system will not be available and I get an error code. This is not good when I need to find information right then. I feel concerned when this happens because I pay a lot for the product and I expect it to be available when I need it.
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Thomson Reuters
  • The program logs me off rather quickly when I have a window open stagnant on Practical Law. As I don't believe Practical Law bills per minute of use, I wish it would stay open longer.
  • Most of the corporate forms are still unavailable or not maintained in all 50 states. Would love to see practicioners like myself used as resources to get those updated and current.
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Likelihood to Renew
Brightmine
Without realising it we use Brightmine so often and it is so beneficial as our daily roles are onerous. By having a tool there that covers such a wide variety of products we can rest assured we know if we need something we can find it on there easily. With no hassle.
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Thomson Reuters
There is no real competition
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Usability
Brightmine
The website is so easy to use and navigate through. I check this website weekly on the states I am responsible for, and it is so well organized to quickly find those states. I also use this to check up on information with policies and laws I run into and all the information is quick and easy to find.
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Thomson Reuters
The specific product ordered was fine, but it was far too easy to mindlessly incur ancillary charges without warning. This is much less user friendly than other, similar providers of services such as LexisNexis. The Thomson Reuters Westlaw experience is not intuitive when compared to other, similar providers and ended up being less cost effective.
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Reliability and Availability
Brightmine
It is almost always available when I need it. I have only ran into 2 situations where I received an error message and could not get logged in but was told this was a widespread issue that would quickly be resolved.
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Thomson Reuters
No answers on this topic
Performance
Brightmine
Everything loads quickly and is exactly where I need it to be. I like how the sidebar breaks down different sections of policies for each state to help me find what I am looking for or gives suggestions or documents to review that may also be helpful
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Thomson Reuters
No answers on this topic
Support Rating
Brightmine
The initial support was brilliant with a colleague who showed us how to use the platform, as the platform is so easy to navigate we havent had further support but i know if i needed any i could contact brightmine to offer the support. It is so easy to use so havent needed to
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Thomson Reuters
I was passed around like a hot potato and nameless responders were somewhat disrespectful and "snippy." There was no offer to resolve the issue I complained about, and I was basically made to feel as though I was lying about the problem. The solution was easy: fix my customized home screen to remove the possibility of wandering into a non-subscription area. This fix was never offered or pursued. Instead, I was offered the option of signing up for additional services.
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Online Training
Brightmine
The people on the call training us were very friendly and knowledgeable! They helped me learn of new tabs for finding templates to create new trainings to update departments on policies and procedures. It also has great excel sheets so I can see side by side differences between states regarding different laws and compensation changes.
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Thomson Reuters
No answers on this topic
Implementation Rating
Brightmine
I didnt implement but just wanted to say the person providing the training was brilliant and guided us through each page so we knew how to navigate, also allowed us to ask a lot of questions if we needed to which was helpful. So we could go away with confidence to use it
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Thomson Reuters
No answers on this topic
Alternatives Considered
Brightmine
Brightmine has more expansive details of state laws than SHRM. We often receive SHRM articles that offer new insight or instruction on compliance. Although these articles are valuable, they may have gaps in knowledge that can be fulfilled through Brightmine. Both are great resources, and we utilize both platforms.
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Thomson Reuters
Like I said earlier, I previously used Lexis as the legal research tool. I did like Lexis because it was very easy to navigate, and you were able to utilize their Shepherds tool for case citations. However, I felt that their bank or library of cases, legal standards or precedents, and providing the user with the quality of case law needed was subpar. [Thomson Reuters] Westlaw far exceeds [its] competitors when it comes to the necessary elements needed for legal practice/research.
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Contract Terms and Pricing Model
Brightmine
The price is too expensive and there is not clear transparent pricing model.
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Thomson Reuters
No answers on this topic
Scalability
Brightmine
WE only use it in HR but, I have no doubt that it could be scaled across other sites / teams.
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Thomson Reuters
No answers on this topic
Professional Services
Brightmine
No issues.
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Thomson Reuters
No answers on this topic
Return on Investment
Brightmine
  • It reduces my spend on employment lawyers
  • Saves us time researching certain topics
  • It saves me time and money not having to create documents from scratch
  • It gives me a head start in developing training with downloaded templates I can adapt
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Thomson Reuters
  • Accident report does not have auto insurance information, but [Thomson Reuters] Westlaw was able to locate information needed to make sure a client's injuries were taken care of
  • Case Citations in response to defendants' motions in trial citing decisions that are against our clients
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