Likelihood to Recommend If you want a full-service ATS and will use the tool to post jobs and track candidates, Brightmove is a very solid tool. They are adding functionality and making it more robust. In our case, we ended up just using it for resume repository and management and so the solution essentially outgrew us such that the price structure and options are no longer competitive or make as much sense as when we first started using the tool.
Read full review I think Lever is great for any sized company, but especially strong for smaller, growing teams. It's a very simple system, but clean, sleek, and very useful in any scenario. They have great support whenever you need it so those with smaller HR or People teams could easily benefit from their help. Can't think of too many scenarios where Lever wouldn't be well-suited, but maybe once you grow to International growth and hiring, it may be better to have a more Enterprise style business, set up for larger scaling.
Read full review Pros Brightmove is intuitive and easy to learn and to use. It interfaces well with social media. Brightmove has good capabilities to build interfaces to other systems, such as a background checking system. In addition, Brightmove has a good record of being available. Read full review Great integration: Keeps a list of Outlook email communication along with LinkedIn and other data sources Is fairly lively, not too much lag between screens even though it is looking through a lot of data. Has excellent reporting on how well each email message is working. Read full review Cons Brightmove could offer more detailed and user friendly reports. Brightmove could add more screening questions to applicants when they are applying to a job. The feature that is already there is not really useful. Brightmove needs to separate internal applicants from external applicants. Read full review [In my experience,] terrible customer support - pay more to get less... Integrations are spotty and can break without reason Lever has so much potential, but their Roadmap is lacking in ways that will really help customers succeed Focuses on the number of candidates and not the company's need to build talent in a cost effective, data driven and collaborative way Overpromised and underdelivered in [the] capability of the tool. [I believe that you should] not trust your sales team. Read full review Likelihood to Renew Brightmove has worked well as we are a company with 120 employees. For as long as we stay around this size, we will continue with Brightmove, but as we grow we will start looking for an ATS that can directly tie into our CRM (NetSuite). The price point is great for the functionality when compared to other ATS solutions
Read full review Usability It isn't difficult to use for the applicant processing, but [I feel] if you want to pull reports or use their tools, good luck!
Read full review Support Rating The Customer Support is the best part of using this ATS vs others. They have a chat feature on the home page where you can ask a question and have a Customer Service rep help you in less than a minute. I have found that to be invaluable and a life saver on several occasions. I'm not sure you get that kind of service from a bigger ATS provider.
Read full review What support? - Add a ticket and get links to [I believe] their unhelpful user guide. Add a charge if you want better support - afterward just got those links faster...
Read full review Implementation Rating The Info Tech conversion and implementation team was too small to meet our needs
Read full review Alternatives Considered Brightmove seems to be pretty similar to Vurv, but overall the functionality of the other systems I have used has been better. I didn't select to implement Brightmove, it was already in place when I joined the company.
Read full review Lever is comparable to
Greenhouse in its basic recruiting functions. I have found it to be WAY better than
Bullhorn (clunky and overly-complicated with a very dated and non-intuitive interface) and
Jazz HR (slick and pretty, but limited in its functions). The best ATS I've used is the proprietary tool at Meta, but alas, that tool is for internal use only
Read full review Return on Investment Positive ROI in terms of time spent by our recruiting team. Our old ATS was clunky and forced users to spend more time on mundane tasks. Positive ROI in terms of connecting without outside job boards and finding job candidates. Positive ROI in terms of motivating our team by seeing their numbers in an easy to understand/read dashboard. Read full review Lever provides an enormous ROI by getting us in front of the right candidates that are going to make us more money and more successful as an org. I think that both the quality and quantity of new hires has gone up ever since we started using lever and involving the entire org in the process. It also saves us a lot of time because we don't need to send referrals via email, while saving/attaching resumes and such. Read full review ScreenShots