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137 Ratings

BrowserStack

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137 Ratings
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Score 7.6 out of 100
22 Ratings
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Score 8.7 out of 100

Attribute Ratings

  • BrowserStack is rated higher in 2 areas: Usability, Support Rating
  • Tricentis NeoLoad is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.6

BrowserStack

76%
54 Ratings
8.9

Tricentis NeoLoad

89%
10 Ratings

Likelihood to Renew

10.0

BrowserStack

100%
6 Ratings

Tricentis NeoLoad

N/A
0 Ratings

Usability

9.3

BrowserStack

93%
15 Ratings
5.0

Tricentis NeoLoad

50%
2 Ratings

Performance

8.0

BrowserStack

80%
1 Rating

Tricentis NeoLoad

N/A
0 Ratings

Support Rating

8.6

BrowserStack

86%
15 Ratings
7.0

Tricentis NeoLoad

70%
3 Ratings

Likelihood to Recommend

BrowserStack

Browserstack is a perfect tool for cross browser and parallel testing. It works completely on cloud, so it doesnt require any additional app or local resource to run tests. It has bit of learning curve so it can be difficult for a beginner to use the tool. It is pricey so not many companies be able to afford it. But for the features it support, price is totally justified. UI is very user friendly, but the live monitoring animations are pretty laggy and jerky. Overall its a great product
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Tricentis

Before purchasing Tricentis NeoLoad, we were using a similar Javascript-based tool from another vendor for years. The major issue we were facing was it was very unstable. We were not confident that we would get a test run successfully, especially if the test is heavy. Ex: A 24-hour load test with 3500 users. It used to crash at the end of the test, trying to pull data points, and we'd lose our precious 24 hours! Tricentis NeoLoad totally aces when it comes to stability. I can easily run the same test without having to worry about crashes or slowness. It also reduces the amount of coding that I had to do with the previous tool and saves much time. However, what I miss compared to the previous tool was flexibility. I could plug the previous tool with any third-party DB, stream and store the test data in a time-series DB, and then plot-important graphs out of it. Though Tricentis NeoLoad provides visuals by default, it does not provide any support for third-party integration.
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Pros

BrowserStack

  • It shows a true representation of how a website will look on a mobile device.
  • BrowserStack has a good variety of devices and browsers for us to test on.
  • It's easy to access BrowserStack from anywhere that I have Internet access.
  • I can inspect my code and any errors, and also test changes on the device that I am logged into. It makes troubleshooting so much easier.
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Tricentis

  • NeoLoad supports performance test engineers with a strong feature set to analyse the results. The first metric you have in mind is response time of the application. The metric satisfies the stakeholder if it meets the requirements. Otherwise, the stakeholder wants to know some comments and suggestions for improvement. I rely on the data gathered by monitoring agents when I analyse test results. The monitoring agent is a service which collects different counters from an operating system, databases, web server, etc. The results can be analysed in individual composed graphs. This is a powerful feature to deliver conclusive reports to stakeholders. Even the export of reports in various formats is helpful for communication with different stakeholders.
  • Our customers like the flexible license model of NeoLoad. A usual performance test project starts with the development of tests and configuration of the test environment. Finally, there is a first test execution followed by a couple of additional test executions. Usually, it is hard to say how long it takes to implement the issues based on the test results. So we usually do not know how long is the period between first and last test execution. It does not matter how long the period might be. In most of our projects we prefer daily licenses of NeoLoad. If you buy e.g. a four-day license you can use NeoLoad at four different days.
  • As a performance test engineer, I like the impressive APIs of NeoLoad. NeoLoad is just a performance test tool and the vendor Neotys is focused on this job. Whenever you would like to add something into a test scenario which is not mainly a performance issue you can integrate these parts by APIs which are easy to handle and very powerful. They also support you in case technologies which are not supported yet by NeoLoad. Maybe there is a new device which you want to monitor. Therefore you can report the measurements of the specific counters by the data exchange API during test execution. So you can analyse the data in the usual way. In our company we developed already a couple of features based on the APIs of NeoLoad and we are very happy with this flexibility.
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Cons

BrowserStack

  • It can be a challenge to use it when you're accessing it from within a corporate firewall. In my view, this is the Firewall's problem, but anything that BrowserStack can do to ease that pain will expand its ability to be useful in more locked-down companies.
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Tricentis

  • There is no support for VT3270 terminal emulation to support mainframe-hosted applications.
  • The ramp-up and ramp-down time data are not automatically excluded from the average response time calculations. Instead, you must exclude these times manually each time you run a test.
  • There is not a summary graphic that shows the distribution of all of the response times on a single graph. We currently export the data as a coma separated variable (CSV) file and import into Excel to generate this summary graph.
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Pricing Details

BrowserStack

Starting Price

$0

Editions & Modules

BrowserStack editions and modules pricing
EditionModules
Live - Desktop291
Live - Desktop & Mobile392
Live - Team1253
Automate Desktop1294
Automate Desktop & Mobile1995
Automate - EnterpriseContact sales team6
Percy - Free07
Percy - Desktop1498
Percy - EnterpriseContact sales team9
App Live Individual2910
App Automate19911
App Automate - EnterpriseContact sales team12
App Live - Enterprise TeamContact sales team13
Percy - Desktop & Mobile19914
Live - EnterpriseContact sales team15
App Live - Team12516

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Pricing Info

Tricentis NeoLoad

Starting Price

$20,000 per year for 300 virtual users

Editions & Modules

Tricentis NeoLoad editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Request Pricing

    Likelihood to Renew

    BrowserStack

    It's simply a must-have tool. As a designer, I have to ensure my work is at least functional in older browsers. I also have to ensure that, when I design for mobile devices, any differences between platforms aren't problematic. BrowserStack allows me to test my work in a fraction of the time, with a whole lot more accuracy.
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    Tricentis

    No answers on this topic

    Usability

    BrowserStack

    It integrates directly in internal networks and local development. The point and click interface of choosing your device, pick the browser/version and you have a working emulation of that exact environment. What else could you ask for? I've set our least computer savvy users up with BrowserStack for testing in minutes. It feels like it's just part of your local environemnt.
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    Tricentis

    In being flexible to meet all needs, it is very bare bones by design, but this could be a considered a feature and not a bug.
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    Performance

    BrowserStack

    Browserstack is pretty fast and reliable when it comes to performance. We can see significant time gap between the tests run locally and the test run in Browserstack. Its performance is unparalleled. We don't integrate Browserstack with any other app so, I cant comment on that. But as a standalone app it performs quite well and fast.
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    Tricentis

    No answers on this topic

    Support Rating

    BrowserStack

    I'm saying a 10 for support for BrowserStack only based on feedback from the development team. I myself have never had to reach out to support for any questions or issues, but others in the company have. From my conversations with them, the support was fantastic and had been a pleasure working with the BrowserStack team.
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    Tricentis

    Immediate response and help.
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    Alternatives Considered

    BrowserStack

    Compared to other products I've found BrowserStack to have an easy-to-use interface, it offers all the platforms I need and it runs quickly and reliably. The browser plugin is an especially useful feature so I can almost instantly open a URL in one of my BrowserStack presets. It proved useful for basic use at the free price level and for large team use at the higher price level.
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    Tricentis

    Its tools are very compatible with both Windows,Linus & can be reuse & share our test-suite & results to certain analytics. Neoload has good support of many protocols. like enterprise software SAP Oracle Siebel etc as compared to Apache JMeter. Moreover; for value-added & with new feature loaded as well as road-maps i preferred the direction of Neoload over Apache JMeter.
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    Return on Investment

    BrowserStack

    • Browserstack has provided us with a quick solution to cross browser compatibility testing at a low cost.
    • Direct impact on ROI is difficult to judge compared to the past, when there were no reliable options for testing across numerous platforms.
    • We had to pull back on our userbase when costs went too high for each individual to access the platform simultaneously.
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    Tricentis

    • Using NeoLoad Prevented multiple production outages. ROI depends on the criticality of uptime and SLA for a given application.
    • It takes Developers time to construct an accurate load test plan.
    • Preventing problems is almost always a positive ROI. NeoLoad has indeed benefited our organization compared to its cost.
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    Screenshots

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