Likelihood to Recommend I didn't have problems working with BrowserStack. The tool is stable, there are a lot of different devices and OS. It's really useful. I only had a problem in the past while working with a company that had geolocation activated on the app. The app only works in the USA, and I was in Brazil. I faced many many issues working on this circumstances. I tried to get in touch with BrowserStack, but I leave the company before get the problem solved. But that one was the only big problem that I've faced while using BrowserStack.
Read full review Our testing environment has found NeoLoad to be an invaluable tool. It was mostly utilized for web load testing. Its upkeep and the way various features were implemented were excellent. Because of the test results and actions in various items, the majority of institutions use this program. Additionally, by investigating various load types, it enables developers to test heavy load applications and assist in analyzing the strength and performance of such apps.
Read full review Pros BrowserStack App Automate dashboard gives us video, screenshots and logs of what exactly happened during the test run. This helps us easily analyse failures in our automation test and figure out the root cause for failures. BrowserStack App Live provides us with lot of devices to test on. This is specifically useful in case of high end iPhone devices which are costly for us to procure in house. BrowserStack App Automate provides parallel threads which can be shared across multiple teams. This has helped us scale our mobile test automation effort across the organisation. In house mobile lab might be cost effective initially but when it comes to maintaining it and add new devices as and when it comes in market makes it less cost effective than cloud solution like BrowserStack Read full review Simulating realistic user behavior: Tricentis NeoLoad allows users to define the actions that simulated users will take when accessing a website or application. This can include clicking links, filling out forms, and accessing specific pages or resources. This allows organizations to test the performance of their applications under realistic conditions. Testing the performance of APIs: Tricentis NeoLoad can be used to test the performance of APIs by simulating multiple requests and measuring the response times and error rates. This can help organizations ensure that their APIs can handle the expected traffic and usage patterns. Identifying performance bottlenecks: Tricentis NeoLoad can identify performance bottlenecks by measuring response times, throughput, and error rates at various points in the application. This can help organizations pinpoint the specific parts of their applications that are causing performance issues and take steps to address them. Testing the scalability of applications: Tricentis NeoLoad can simulate increasing loads on an application to test its scalability and identify the point at which it starts to degrade in performance. This can help organizations ensure that their applications can handle expected traffic growth and unexpected spikes in usage. Generating detailed reports: Tricentis NeoLoad generates detailed reports that provide insights into the performance of an application, including response times, throughput, error rates, and other key metrics. These reports can be used to identify performance issues and track progress over time. Read full review Cons Overall performance of usability of the device Overheating conditions could be a useful feature to be included Downloading the app to the Home screen for quick selection would be helpful Screen orientation feature Tablets for additional devices to be tested against Add in a feature to test against wearables Read full review Integration with third-party tools. I cannot stream NL test data to a third-party DB and then plot graphs out of it. Keyboard shortcuts. It is tedious to use the mouse to click everywhere. I'd love to have some keyboard shortcuts Reports and Analytics. Lacks intelligence in identifying patterns of problems MS Puranik Senior Software Quality Assurance Analyst
Read full review Likelihood to Renew This decisions mostly taken by senior management at VP and CEO level, they also need approval from many other teams like dev, design according to the use, and finance due to competitive cost, They do check other product as well, and I am just a single person from QA team, and not a decision maker
Read full review We find NeoLoad easy to use compared to their competitors. It requires minimal coding knowledge, also it is easy to train newcomers with NeoLoad. It also offers good integration and automation capability where with less code you can automate your testing process
MS Puranik Senior Software Quality Assurance Analyst
Read full review Usability It integrates directly in internal networks and local development. The point and click interface of choosing your device, pick the browser/version and you have a working emulation of that exact environment. What else could you ask for? I've set our least computer savvy users up with BrowserStack for testing in minutes. It feels like it's just part of your local environemnt.
Read full review In being flexible to meet all needs, it is very bare bones by design, but this could be a considered a feature and not a bug.
Read full review Reliability and Availability Its always available in our organisation. Just a click away from testing on the exact devices we require.
Read full review Performance The tests are fast considering the fact that they're
Appium tests. I've seen tests reliably pass or fail when they're supposed to, with next to zero issues on the BrowserStack side of things. Tests launch only seconds after I kick off them off from my CLI.
Read full review Support Rating I'm saying a 10 for support for BrowserStack only based on feedback from the development team. I myself have never had to reach out to support for any questions or issues, but others in the company have. From my conversations with them, the support was fantastic and had been a pleasure working with the BrowserStack team.
Read full review This is the only area where we strongly feel Tricentis needs to improve. Their support process is inadequate, representatives are not so capable of providing solutions at one shot without consulting their internal engineering teams. Most importantly, the time they take to resolve simple issues is huge and at many times hampered our work.
MS Puranik Senior Software Quality Assurance Analyst
Read full review In-Person Training Yes, it was online training on meet, and trainer looks like skilled and technical strong, he has covered end to end all the features and he has answers all the queries. because of this trainings we are able to implement it by our own in the organization, thank you for support and training.
Read full review Online Training It was a quick training from the support of browserstack, it was nice and easy to understand, thanks again for the support given by the team. and regularly I used to receive mails for training from support for any new feature they launch, I was able to spread same training to all my team and dev.
Read full review Implementation Rating It was new learning for me, till the time I was not aware of such tools are available for manual CBT testing and for automation integration caue I was using some VM for testing, it has increase my knowledge and skill set. It was a fun while implementation and I enjoyed it.
Read full review Their documentation is scattered over many places like GitHub read me files, their internal website etc; Support team takes huge time just to acknowledge our ticket No support to automatically migrate scripts from competetor tool into MS Puranik Senior Software Quality Assurance Analyst
Read full review Alternatives Considered BrowserStack's library of devices and browsers is way bigger than
Chrome DevTools . Additionally, I find that BrowserStack is more accurate than
Chrome DevTools in regards to how pages render on the various devices I need to test on. Overall, BrowserStack is far better than
Chrome DevTools .
Read full review There is a learning curve for those who are new to cross-browser testing or the Lambda Test platform to comprehend the features, capabilities, and how to put up tests successfully. There can be resource restrictions, such how many parallel tests you can perform at once, depending on your subscription plan. This may reduce the effectiveness of testing for complicated projects. Neoload on the other side is easy to use and restriction free tool.
Read full review Contract Terms and Pricing Model Not sure about all this billing details, I am not part of that discussion.
Read full review Scalability It provides us with the latest technology in the market, which enable us to make sure that the software we create is accessible on them.
Read full review Professional Services Not used
Read full review Return on Investment Saves a lot of money, by providing several devices at our disposal It gives you devices like, mobile phones, tabs and desktops of various Operating Systems Only Challenge is it might consume more time for development, but testing should be fast and easy Read full review Performance testing is like an insurance. An online store which is not available causes a loss of sales. Without a performance test you do not know if it might happen. The invest into performance tests reduces the risk of loosing sales. The flexible license model of NeoLoad allows or customers to choose reasonable and suiteable rate. Read full review ScreenShots Tricentis NeoLoad Screenshots