What users are saying about
Top Rated
369 Ratings
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Top Rated
86 Ratings
Top Rated
369 Ratings
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Score 8 out of 100

Echobox

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Top Rated
86 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Feature Set Ratings

    Publishing

    7.9

    Buffer

    79%

    Echobox

    Feature Set Not Supported
    N/A
    Buffer ranks higher in 3/3 features

    Content planning and scheduling

    8.8
    88%
    64 Ratings
    N/A
    0 Ratings

    Content optimization

    7.1
    71%
    57 Ratings
    N/A
    0 Ratings

    Workflow management

    7.8
    78%
    53 Ratings
    N/A
    0 Ratings

    Reporting/analytics

    7.8

    Buffer

    78%

    Echobox

    Feature Set Not Supported
    N/A
    Buffer ranks higher in 1/1 features

    Campaign success analytics

    7.8
    78%
    59 Ratings
    N/A
    0 Ratings

    Account management

    8.1

    Buffer

    81%

    Echobox

    Feature Set Not Supported
    N/A
    Buffer ranks higher in 2/2 features

    Role-based user permissions & privileges

    7.7
    77%
    49 Ratings
    N/A
    0 Ratings

    Mobile access

    8.4
    84%
    59 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Echobox is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

    Likelihood to Recommend

    8.2

    Buffer

    82%
    84 Ratings
    8.4

    Echobox

    84%
    57 Ratings

    Likelihood to Renew

    8.0

    Buffer

    80%
    14 Ratings
    9.1

    Echobox

    91%
    2 Ratings

    Usability

    8.4

    Buffer

    84%
    23 Ratings
    8.8

    Echobox

    88%
    7 Ratings

    Availability

    8.2

    Buffer

    82%
    4 Ratings

    Echobox

    N/A
    0 Ratings

    Performance

    8.0

    Buffer

    80%
    4 Ratings

    Echobox

    N/A
    0 Ratings

    Support Rating

    8.3

    Buffer

    83%
    27 Ratings
    8.9

    Echobox

    89%
    20 Ratings

    Implementation Rating

    8.0

    Buffer

    80%
    3 Ratings

    Echobox

    N/A
    0 Ratings

    Configurability

    10.0

    Buffer

    100%
    1 Rating

    Echobox

    N/A
    0 Ratings

    Product Scalability

    8.6

    Buffer

    86%
    2 Ratings

    Echobox

    N/A
    0 Ratings

    Likelihood to Recommend

    Buffer

    It helps me save hours by devoting only half an hour in a month's worth of posting, in addition to that it is quite simple to use. Buffer for scheduling social posts well in advance, but I have begun using it instead of posting natively on the social apps themselves because it makes it super easy to post the same messages to more than one platform.
    Read full review

    Echobox Ltd.

    It is perfect if you have a huge content feed and try to maximize your posts on Facebook without being penalized. Much easier to use than Facebook Creator studio and has all the needed functionality in one window. So in one window I can monitor other users' activity, plan Facebook posts and see which posts were published. Another great thing is statistics and post-reshare functionality. So older greatly reached posts we can easily reshare. It works great with advisory, cultural, culinary, or other types of "not getting old“ posts.
    Read full review

    Pros

    Buffer

    • I can plan and publish content on social channels.
    • Buffer's interface is quite tidy and generates the necessary facilities to save us time in publishing consistent content.
    • It has a special price; it is pretty affordable.
    • It has the possibility of integrating with other tools to improve its functions.
    Read full review

    Echobox Ltd.

    • Echobox automation is invaluable; the fact that it can intelligently automatically schedule articles within seconds of these being published on our website saves us a huge amount of time
    • I find the AI message option particularly useful when rescheduling content. Although it does not always pick out the best quote, most of the time it does a good job and again saves a lot of time
    • Having the option to schedule content immediately as well as in a specific time-slot or day is also very useful
    Read full review

    Cons

    Buffer

    • Expensive Analytics: The upgrade you need to access your analytics is quite expensive, and I have come across other tools that provide the same or even more for a lesser priced plan.
    • No Media Library: The one feature I have found on another social media planning tool that I wish Buffer had is a media library. This allows you to upload photos you aren't using right away to have them readily available when you do decide to use them. This is not a feature in Buffer.
    Read full review

    Echobox Ltd.

    • "New share" can only share URL, not caption+url.
    • the AI-[assisted] caption seem to only copy quote, not exactly the most interesting piece[.]
    • Would be great if there's an option that a Facebook post and twitter post can be made as one.
    Read full review

    Pricing Details

    Buffer

    Starting Price

    $15 per month

    Editions & Modules

    Buffer editions and modules pricing
    EditionModules
    Publish Pro151
    Publish Premium652
    Publish Business993
    Analyze Pro354
    Analyze Premium505

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Here are the prices of our various plans: Pro: $15/month Small Business: $99/month Medium Business: $199/month Large Business: $399/month Enterprise: Feel free to get in touch with us at onboarding@buffer.com. All plans can be paid on either a monthly or yearly basis. If you choose to pay yearly, you would receive a 15% discount, which works out to be approximately two months free per year.

    Echobox

    Starting Price

    Editions & Modules

    Echobox editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Buffer

      I am giving buffer this rating because of a couple issues that it has compared to other platforms. It does not always post to instagram and you will need to go in an manually post. Also, one of the biggest qualms that we have with buffer is the price it costs to have robust analytics
      Read full review

      Echobox Ltd.

      Because I am totally satisfied with Echobox service. I find it balanced between the service itself and its cost. Compared to its competitors, it is, without a doubt, the best product for small publishers. It only lacks in a greater and more efficient management of statistics which, at the moment, is absent. I will definitely renew Echobox!
      Read full review

      Usability

      Buffer

      We use Buffer for certain website content that should be shared on social networks, having this tool helps us to do it faster and easier since we can send the publications from the internet browser and the stack of scheduled messages. It is really fast and easy for all team members who share access to the account, so at the same time that we analyze the information that we can share, the message stack is prepared
      Read full review

      Echobox Ltd.

      Echobox is simple, efficient, easy-to-use, and easy to understand. It is one of the simplest tools to help community managers or journalists (in my case) to publish on a corporate page with no hassle and in a quick manner. Such a tool is such a gift and time-saver when every little action counts in a day!
      Read full review

      Reliability and Availability

      Buffer

      Buffer is always on hand and very reliable, their software suite rarely has outages
      Read full review

      Echobox Ltd.

      No answers on this topic

      Performance

      Buffer

      Buffer performs well on both desktop and mobile platforms. The one area as I have stated before is that it does not always want to automatically push to Instagram and the user will have to go do it manually. Buffer works very well pushing to other platforms. The instagram issue is the only reason buffer does not get a 10 on this section
      Read full review

      Echobox Ltd.

      No answers on this topic

      Support Rating

      Buffer

      1. It really helped to my business to grow online.
      2. I was able to take actions mindfully as the analytics are damn good.
      3. Also used for managing clients social media accounts and it proved to be a best resource.
      4. Clients were really happy as they got high demand and growth on internet and the secret is Buffer.
      5. The user interface is really easy to understand and manage. Support is 24/7 available to help.
      Read full review

      Echobox Ltd.

      When there have been problems, they’ve usually been resolved very quickly. Some issues have occurred such as not being able to download images or posts not going out when the service has crashed, but they’re also very open to feedback. The option to download pictures loaded into the feed stories was my suggestion; saving us time creating new images and getting the posts out quickly
      Read full review

      Implementation Rating

      Buffer

      We were very satisfied with the implementation of Buffer. We had no issues switching from the platform that we were using over to buffer. Our staff did not even miss a beat when it came to posting content. It was an easy transition and I feel that is something that buffer has really done well. They have an "out of the box" usability platform
      Read full review

      Echobox Ltd.

      No answers on this topic

      Alternatives Considered

      Buffer

      I also used Combin which is easy and free to use. However, Combin only posts when the computer is active and connected to the internet. So, posting while you are not actively using your computer at that moment is not possible, therefore Buffer is much more efficient as you can even post while being on vacation without working.
      Read full review

      Echobox Ltd.

      Echobox AI function (the ability to decide when is the best time to share a post) is a [game-changer] and also the UI is cleaner and easier to use. I found Hootsuite confusing and complicated. It has too many windows and also doesn't pull the articles automatically. There is no comparison really, Echobox is miles ahead.
      Read full review

      Scalability

      Buffer

      Buffer does what it say on tin as they say! you can always count on Buffer. Buffer can be scale to 25 social account with 2,000 scheduled post which is enough for most agencies or businesses
      Read full review

      Echobox Ltd.

      No answers on this topic

      Return on Investment

      Buffer

      • It has saved money by allowing us to automate our social using one person
      • It allows us to connect one channel at a time instead of wasting money on larger account management tools
      • We are making money, because it has already delivered several clients
      Read full review

      Echobox Ltd.

      • Higher click-through rates on articles shared to social.
      • An increased volume of social posts across all pages through automation, leading to more eyes on more articles.
      • Automation has led to more time for other tasks.
      • Digital subscriptions have increased steadily since implementing Echobox.
      Read full review

      Screenshots

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